We moved from Chicago to Charleston, SC in 2022. Living in Chicago for 50 years, we developed an…read moreentire cadre of trusted medical professionals to keep us healthy & informed. We're starting all over now in Charleston. I noticed a bump on my eyelid, & upon closer inspection, saw it was an ingrown eyelash. I had one years ago, so 'what to do'? We haven't developed a relationship with any ophthamologists here. While shopping at Whole Foods on Savannah Highway, we noticed a small center nearby - mostly medical offices. One was Low Country Eye Care, so we walked over to ask about removing my eyelash. Today, Dr. Sanjana Vitta did the job in minutes! With a smile! She was charming, efficient & a sweetheart. The rest of the staff is the same. The office itself is clean and well-designed. The entire experience was beyond our expectations!

I saw Dr Sanjana Vitta, at the Charleston office. My visit was phenomenal from the moment I walked…read morein. The staff is very professional, and knowledgeable as well. Dr Vitta was very thorough, addressing some eye health concerns I had and putting me at ease. I followed up with a purchase of frames and lenses, working with Ms Colette Mack. She was patient with me while I tried on nearly every frame they had, helping me find just the right glasses. I was equally impressed with her when I picked my glasses up. This is the most accurate prescription I've had in years! I can see so clearly now! I am grateful to the terrific staff at this office and I would recommend them highly to anyone needing eyecare!

Amy and the gang at Charleston Eye will work with you and problem solve all your exam, contacts,…read moreand glasses needs until it's right. Recently, they modernized the office and upgraded all the furniture; it looks great. Downtown location/parking is convenient and always open. We've been going to "The Eye" for 4 years and are pleased with their staff and customer service.

Beware, and fair warning. (updated to include that I did…read morereceive a refund) I paid $445.02 out of pocket (no insurance) for an eye exam, contact lens fitting, and glasses. More than two months later, I have neither working contacts nor working glasses. My comprehensive exam on July 21 was performed almost entirely by a technician who introduced herself to me as an intern. She did all of the testing, including the refraction that determines your prescription. The practice's website describes her role as pre-testing, special testing, contact lens ordering, and assisting the doctor. What I experienced was her running the entire exam. The doctor came in at the end for a short visit, briefly explained one finding, and prescribed a medicated drop. He never asked about my goals, never asked what I do for work, and never discussed the images of my eyes that were sitting right there on the screen. For a self-pay comprehensive exam, I expected far more of the doctor's time and attention than what felt like a brush-off. Everything built on that foundation went wrong. Over the following weeks I was given three different trial pairs of contacts. Two of the three were the wrong type of lens entirely: the first had no astigmatism correction, and the second had no multifocal correction at all, which was the whole reason I came in. The third pair was finally the right category, but still not the right prescription. At one point I received a text that a trial pair was ready, went in to pick it up, and it wasn't there. It felt like nobody in the office was communicating about what had already been tried. The glasses were no better. Two separate sets of lenses, both wrong, neither close. They did remake the lenses once at no charge, but the second attempt missed too. Nobody asked what I needed the glasses for or how far my screen sits from my eyes, even though I do detailed graphic design work on a computer all day. I also never received a walkthrough of lens options and what each one costs before ordering. I returned the final set of lenses on September 15 and then sent a letter to Dr. Smouse by Certified Mail with Restricted Delivery requesting a refund. It was signed for by front office staff, not by him. He did respond by email and offered a partial refund, which I accepted. I appreciated the response, but my account of the exam and the trial lens process stands. Dr. Smouse himself was personable, and I have no quarrel with his knowledge. But I paid for a process that never produced a working result, with very little doctor involvement and poor coordination behind the scenes. I won't be going back, and I'd encourage you to look elsewhere too. If you do book here, ask exactly who will be performing your exam, and get pricing and lens details in writing before you pay. I hope this helps with your decision. Cheers.

Dear Infinity Eye Care, I have only had one experience with…read moreyou, but I have had many, many...many...eye doctor appointments. I must say that my experience here has to be in the top experiences ever where my eye care is concerned. I tend to get a little anxious when it comes to the eye doctor, especially new ones, but I felt right at home during my visit. You have a lovely receptionist who was very helpful from appointment setting to payment to ordering new contacts. You offer all the latest in your field, but I never felt pressured to try any the optional tests presented to me. Dr. Zolman was nothing shy of wonderful. He never rushed me, he explained everything he was doing clearly, and he was smiling the entire time. He recommended a new brand of contacts that I am happy I tried; they have worked out great. The biggest perk for me is that you accept Care Credit. You are also close to my house, which is just another reason to rate you 5 stars. I have recommended you to others and will continue to do so. Thank you for making eye care so easy and stress free! I will be back when my eye prescription is up and when I run out of contacts. I can see clearly now, -Minta

I placed an order for glasses in October 2025 and, as of January 5th 2026, still have not received…read morethem. For over two months, I contacted the office weekly to check on the status. Each time, I was told they didn't know where the order was, that they would call the lab, and that I would call me back shortly. Most of the time, I never received that follow-up call, turning the process into constant phone tag with no resolution. As a result, I have been without glasses for over two months. The lack of communication, accountability, and follow-through was extremely frustrating and disappointing. Ultimately, I had to request my prescription and take my business elsewhere. I would not recommend this office based on my experience. I felt that Dr. Zolman was a great eye doctor, but I cannot continue without my glasses like this, and I regret having to leave his practice.

Had an excellent experience purchasing my new eyeglasses at JD…read more They have fabulous selection of trendy designer glass frames that I didn't find at chain and warehouse retailers. Cindy was patient, attentive, knowledgeable and honest. I have no doubt that my glasses will be perfect!

The only issue I have with location is the receptionist(s). They have a tendency to forget they…read moreare there to assist the patient (customer). If you can get through them, you will be happy and thankful you stuck it out. The exam is thorough, the glasses are good quality and reasonably priced.

Dr. Curry detected a situation in my eye before it even started bothering me. She has been…read moremonitoring it for a while now. Along with my regular eye checkups, i know I am in expert hands. What I greatly appreciate is Dr. Curry's ability to explain my condition and layout how we will precede. All the knowledge and great communication skills. Plus a staff that is caring and kind.

Friendly, thorough service. You leave with a complete understanding of your eye health.read more

I appreciated the customer service. Someone answered the phone when I called. They were pleasant,…read morehelpful and got me in to see the optometrist in a very reasonable time. The doctor was very kind, pleasant and knowledgeable. He thoroughly explained everything he was doing. It was a nice change. I felt like a patient and not a number. I'll return.

Went in to book an appointment yet they were able to see me same day which was amazing!! I got my…read moreeye exam which went smoothly! I picked out my glasses, they were ready next day for pick up!

this is in relation to getting someone on the phone in calling Carolina Eyecare in Chatleston SC…read more you can not not do not get a person on the phone nor can you call an extension and get anyone. When someone has an emergency such as a hole in a retina how does this help a patient. I have also told the office about this and it still is not possible to get on anyone with a phone call. Has the practice had anyone try to see how calling the office works?

So, I have been a patient at Carolina Eyecare for many years. Dr Boatwright is one Of the best eye…read moredoctors in the area. However, I was scheduled last year for an appointment in May 2026 and I just recently was canceled since Dr Boatwright won't be available. My new appointment could be as early as November. I am very distressed and a bit angry, but I think I will find a different practice!

Dr Fazzary and staff are AMAZING. They provided exceptional care and were extremely accommodating…read more I highly recommend them.

What a bizarre experience…read more Initially, everything seemed fine. The doctor was pleasant, but unfortunately the rest of the experience was not. When I ordered my glasses, I was very clear that I wanted the first lens tier above basic. Instead, I was charged for multiple upgrades I never knowingly agreed to, totaling about $350 more than what I had selected, including a much higher lens tier and transition lenses. I only realized this after looking closely at the itemized receipt. There is absolutely no scenario in which I would intentionally spend over $500 out of pocket, WITH insurance, on one pair of glasses. For perspective, these were basic Ray-Ban frames with progressive lenses, nothing unusually complicated. Between the eye exam and glasses, the total billed amount came to around $1,600. Insurance covered most of it, but that was still the actual total. During the sale, the employee never clearly presented these things as optional upgrades or explained the added cost. She said things like, "And you're going to get..." which made them sound like features included with the glasses I had chosen. This is not my first time buying glasses. I'm familiar with the process. I was just apparently new to this process. I also found a $39 charge for retinal imaging. I was never asked whether I wanted it or told there would be an additional charge. By itself, I probably would not have made a big deal over $39, but in the context of everything else, it was frustrating to find yet another charge I had not knowingly agreed to. Because you cannot contact the store directly, I reached out to Patient Relations that same day. The representative I spoke with was very kind and reasonable. She told me the retinal imaging was an add-on that should be disclosed and consented to, and said she would speak with the store about the lens charges. She felt the fair solution would be for me to pay for the package I had actually requested while still receiving the glasses that had already been made. From the beginning, I said I was perfectly happy with the lower-tier lenses. I just did not want their mistake to delay getting glasses I actually need. About a week and a half later, I finally got a call from Nicholas--which, in hindsight, perhaps should have been my first warning sign: a grown adult man who goes by Nicholas. He told me he had my completed glasses in his hand. He also told me, and I truly wish I were making this up, that the employee who sold them to me did not remember me. However, she believed she WOULD remember if I had NOT requested the expensive package because it is so expensive that most customers do not choose it, and that supposedly would have stood out to her. So, to recap: she did not remember me, did not remember the transaction, but was somehow confident about what I must have requested because... most people do not request it. When I brought up the retinal imaging charge, Nicholas told me it did not matter whether I agreed to it because the doctor "requires it" and I "would have had to pay for it anyway." This was the exact opposite of what Patient Relations had just told me. I explained that, and his response was essentially, no, you have to have it. Who is this person? I finally asked whether I needed to dispute the charge with my credit card company. At that point, my options were: keep the glasses exactly as they were and pay the extra roughly $350 because, as Nicholas repeatedly pointed out, they were "really great glasses," or cancel them, get a refund, reorder the lower-tier lenses I had originally requested, and wait another couple of weeks. So the glasses I needed were literally sitting in his hand, but after I disputed upgrades I never knowingly authorized, the solution was essentially: pay hundreds more and you can have these very nice glasses right now, or start over and wait. Patient Relations ultimately handled the situation professionally, followed up, secured my refund, and addressed the issue appropriately. I appreciate that. But I would absolutely not return to this location. My advice: scrutinize every line of your receipt before leaving and make sure every "you're going to get..." is followed by, "Is that included, or are you charging me extra for it?" Because apparently that distinction matters quite a bit here. Oh, and nIcHoLaS, please spare me the canned response about how much you value every patient's experience. We already had the conversation. Somehow, proving that I must have ordered $350 worth of upgrades that no one remembers selling me seemed to matter more than actually fixing the problem.

I can't say enough good things about this location. Ask for Lisa! She is super helpful and took the…read moretime to help me find glasses that fit my face correctly and were aesthetically pleasing. Contrary to other reviews I read, Lisa is not about selling the most expensive glasses, frames in general cost a lot but Lisa tries to be very forward about costs and ways to keep the costs controlled. The owner, Gene, is also a very nice man.

I was very pleased with the optometrist and her assistant. They were both fun and supportive…read more Afterwards they walked me to buy my glasses and I was shocked at the extra costs for the progressive lenses and $75 per lens for anti glare coating. Prior to going I called Medicare and they said the cost of the frames and the lenses were covered in my plan. Ultimately it cost me $300 for my free glasses!! I'm going to try online next time after I get my prescription.

I needed new prescription glasses (regular and sun) and looked at half dozen optical shops and…read moreretailers before I decided to order from King St. Vision. My glasses were still usable, but I've had problems working with a desktop computer screen, as well as books and newspapers. Half the time I'd take my glasses off. I was pretty much resigned to getting a pair of special "computer glasses." I got an eye exam and new prescription then did some internet research on Optiboard and elsewhere, and tried to understand how I could get a slightly better functioning pair of progressive lenses. Visiting the various optical shops was an education. It was a difficult process, because at most places, like SEE Eyewear, where I obtained my previous pairs of glasses, the emphasis is on frames and style, and the expertise level of the sales persons/opticians varies. Most of all, there is little transparency in understanding what exactly is the best lens for your specific needs. The emphasis is on selling versus fitting the right types of glasses to the individual. There were several places in town that I thought had good quality products ( message me if you want specific opinions) and opticians. One was Jackson Davenport on King St., others were Eye Center of Charleston, and OuterVision in West Ashley. I already had a new prescription from my optometrist, so all I needed was some expertise in choosing high quality lenses. What made me decide on King St. Vision: Jackson Davenport less than a block away is known as the place for quality eyewear in the city. They had an extensive selection of high quality frames that averaged close to $500 (some were closer to $300). A pair of progressive prescription glasses (Shamir lenses) with appropriate coating was priced over $1,000, not including tax. Sunglasses were a bit more because of the extra cost of polarizing lenses. I figured it would cost me close to $3,000 for a pair of regular glasses and prescription sunglasses. To me, this was too much--especially considering the fact that I had lost my previous pair of sunglasses. King St. Vision is owned by Dr. Reiheld, an optometrist who works in the shop and offers exams as well. I explained what I wanted, he described the options, and his recommendations. He looked at my prescription, listened to my issues with working with computers, etc. and closely examined my present pair of glasses. He offered to do an exam to fine tune the prescription if need be. After doing so, he told me that the less expensive lenses would probably work as well as the Shamir brand that JD uses exclusively or the Varilux used elsewhere. If the less expensive brand lenses didn't work, he'd order the Shamir or Varilux lenses. The lenses would still have high quality Zeiss coating, and would be made of Trivex. What the heck. I ordered them. I've had the new glasses for a month and they are excellent--somehow the view corridor is such is that I can read the desktop screen as well as books, etc. without craning my neck or removing my glasses. After living with the new glasses for several weeks I went ahead and ordered prescription sunglasses. Received those recently and they are also working better than expected. Price-wise both sets of glasses were not inexpensive but they were nowhere near the pricier option offered elsewhere. To be more specific, they were less than half the price of the JD eyewear, although to be fair, the frame isn't as fashionable and high-tech, and the lenses are not made by Shamir. We shall see....I'll update this review if there are any substantive changes....

My Silhouette eyeglass frames broke while I was vacationing in Charleston. This service provider…read morestepped up and helped me out in a pinch. Replaced the snapped bridge piece and charged a very reasonable price for the repair. Truly appreciate the quick and responsive service!!