See Optical has lost its sight on the customer. We have been using See for the last few years and this past experience in July will be our last. We spent $2400 for 4 pairs of glasses, which we don't have an issue with if you get amazing service that accompanies the stylish glasses. When we received word our glasses were ready, the lenses in one pair were so loose they almost fell out. So now we have to return from Mount Pleasant, park downtown and deal with getting the replacements which we waited weeks for only to find out they supposed called the wrong number and left a message? Picked the replacement up only to realize when we got home they had installed the lenses backwards. Yes, backwards. So back to Charleston we went. We know things happen, but the attitude of the staff was very dismissive, to the point they should have said, "deal with it. We're See!" Yes, they have very cool frames that you will pay for - but customer focus is not part of the sale. read more

Great staff, excellent customer service. Monica is a fantastic stylist and knows what she's doing. I always got to her for help picking frames. Really accommodating. Their stuff is not cheap... but I am not looking for the cheapest, I want the best and that is what I get when come here. read more

Definitely lost all resect for humanity after my awful experience with this so called business. Will never return! Stuck with over priced and defective glasses. read more

The chicest place to get your eyes checked!!! Office is gorgeous and homey, right in the middle of the King Street action. Dr. Boylard is extremely with it and genuinely cares about your current and future eye care. Love it here! read more

Truly a personalized experience. It was like having a personal shoppers Monica and Shawny are super awesome and the store is so cute in Downtown Charleston. Great work guys!!!! read more

I personally don't care if my glasses are name brand as long as they are awesome. Monica was super friendly and helpful-gave me honest opinions when I was trying on glasses. The glasses I purchased were $200 including the prescription lenses. I have received countless compliments on my glasses from complete strangers, Monica said I would get lots of comments on them but I had no idea I would get quite so many. The glasses at SEE are fabulous and funky. If you want something different, you know to stand out in the crowd, then try SEE. read more

They literally had the best customer service from the time a called to make an appointment to the time I received my glasses. They were so friendly and Dr. Bolyard is the best!! She is very professional yet down to earth. She took a thorough examination and all the time needed to make sure I got the what I needed! The Best! read more

See is great! Their service is so personalized and when they see me on the street six months later they speak to me and ask how I'm liking my glasses...... which I LOVE. Both my mother and I have bought frames at See and get complemented on them all the time. They have such a wide selection of frames, all of which are high quality and unique and my insurance paid for most of the cost. It's a great place to go for cool frames that catch the eye or classic styles for the workplace. I personally chose a pair that can go casual or for the office. read more

First of all, the entire staff makes you feel like family. As a pilot, I have to get regular flight physicals. The largest part of this being multi-range vision tests. At my previous physical, I struggled, and without a very patient doctor, I would have failed the eye test. I just had my latest physical, in the eye test was a breeze, taking less than two minutes to complete. Thank you SEE eyewear and especially Dr. Victoria Balyard. read more

I was in Charleston for a wedding, and wanted to stop by the See there to check out their selection of frames, since they have cooler options than the location near me. Kelly is awesome, she was extremely patient and helpful while I pretty much tried on every pair they had in the store. I ended up purchasing a beautiful pair of frames that I get tons of compliments on. I will definitely be stopping in the next time I am in town. read more

Poor quality frames. Basically cute junk! I rely on my glasses to see..I can't risk having them fall apart. This place is NOT inexpensive! Take my advice and go up the street to Jackson-Davenport, great selection and good quality! read more

Great glasses, wonderful service! They know their stuff and they differently want you to leave the shop looking good and feeling good about your purchase. they also told me to come back if/when the frames need to be adjusted. The inventory changes frequently and is very stylish. You will not see other people in frames...I must have tried on every frame in the shop and they and returned twice prior to making my selection, they were always helpful and polite. Price sorry folks their lenses are no higher than most and the frames are worth the price to get an updated and interesting style. read more

Finally made it to the store and many many choices I might add. The Charleston store was great and friendly staff. The ladies I worked with were patient but the eye doctor truly made me feel rushed. It seemed as if she really didn't care too much to answer any questions I asked....and if she did answer it was rushed. I can say I was looking for a better experience there but she was really dry. However, she could have just been having a bad morning... who knows. Like I said the staff was friendly, patient, and helpful. Check the store out and know that you will not be pressured to make a purchase. I love the fact the staff I was working with provided an eyeglasses box that I could put the glasses I really liked. We sat back down and went through the glasses but what I like the most was the honesty! I didn't walk out with a pair but I am hoping that once I return the friendly staff is still there and as helpful as they were this time! Again check the store out for yourself! read more

Pricey, but stylish. So I bought the sunglasses. Asked, just to make sure, these are well-made, yes? Of course, the clerk answered. Very durable. Well, they broke in under a week, while hanging on a cord around my neck. read more

This is the best eyeglass shop around. I had been looking for the perfect pair of glasses for two years, and not been able to find anything. Within ten minutes of being in SEE, I had found three great pairs. The stylists (Todd) and crew, are great at finding you the perfect size and fit. The prices were great also. I purchased two pair for the same price I could get one at any other optometry store. I recommend this store for anyone. read more

This store is absolutely awful. On March 23, I took in a pair of very expensive Tom Ford glasses for repair. Rather than repair my glasses in the store, I was told for $100 they could send them off to a repair facility and I would have the glasses back in 4-6 weeks. I also purchased a new pair of glasses from Sees. It is now June 11 and I have had numerous conversations with Shauney but what I do not have is my glasses. I was told May 2 that the repair shop is on the west coast and that the repair shop told See's that my repairs would cost more that the original $100 I paid. So basically from March 23 till May 2 no repairs were done on my glasses. Shauney told me the extra repair fee was not my issue and the store would have the glasses repaired and back to my within 10 days. On May 31 Shauney left me a message and told me that she would have my glasses back in the store by June 6-7. I called today and was told the repair shop found another issue with my glasses that they needed to repair. I told Shauney to just return my glasses. Shauney told me that she or See's did not really have any control over the outside repair facility. this is completely obvious. These glasses are very special to me as they belonged to my son who passed away last year. I would never ever do business again with this store. read more

I don't usually write reviews but after seeing the others I felt compelled to review. I bought my glasses with a groupon like some of the others. I did not have anyone add on extras, I did have to get upgraded thinned lenses because I'm blind but lenses are included in the price of frames and this is NOT the norm at any glasses store. I have had my glasses for at least 3 years and they have no scratches, have survived drops and getting sat on and everyone is very friendly at the store. I think several of the past reviewers weren't paying attention when they making their purchase (to prices, features that come with glasses or don't, etc.) so don't let that shape your opinion of the store. read more

Needed new glasses; Progressives, Transitions, new frames, the works..but no insurance. Lenore M. worked with me and offered up the exact solution. In a word, SPECtacular! read more

Bought a groupon and got what I paid for. First of all I never would have shopped here as the store was out of the way for me. So the groupon was the only reason I went here. Looking for some simple plastic semi rimless frames. The store had a horrible selection for men and don't be fooled by the $169 prices. Out of the merch that was displayed maybe a dozen pair were in this range with the majority well over $269 and many had higher prices than most designer eyeglasses. Most of their frames were sort of generic looking as well. The customer assistance was half hearted as they were extremely busy with the added groupon business. After I explained my needs, I was shown a lot of "alternatives" & then given some catalogs to look through. I was then told they were sure they carried my style and the manager would email me with some additional choices. I had to follow up after two weeks at which point the manager told me that he hadn't had time to really looked into my request as they were slammed with grouponers. I sort of forgot about it for a while(my fault) and realized the groupon had expired. They have offered store credit for the groupon purchase price but they still don't have my style frames and their prices are way higher than other local eye shops. read more

I wish I had come to Yelp prior to purchasing the Groupon for this, and heeded the price gouging warnings. After the groupon deal ($40 for $200), my glasses were still $500, that is, if I ever receive them. They'll tell you 7-10 days, and it's been over 3 weeks, and still no glasses. Go to Costco and get the best titanium frames and lenses in 5 days, and take the $ saved and treat yourself to a steak at Halls and still have plenty of money left over. read more

See eyewear is the only place I'll go to get my glasses. I have horrible vision and rely heavily on quality frames & lenses and this is the place to get them-it's a plus that they are super chic and unique here. Taking care of your eyes is an investment and the price is justified vs getting some cheap pair with tacky branding all over the sides. The people who work here are all super knowledgeable and helpful-ask for Monica or Shawny!! read more

I have been dying to get cool glasses from SEE for years. I ordered my glasses from them on April 16. It is now May 7 and I STILL have no glasses even though I have paid in full for them!! I have been treated rudely, been lied to on the phone, been told that they have been sent, been told that they would be overnighted and NOTHING!!! I even left a message at their corporate office for someone to call me about this problem and NO ONE called. THE SEE COMPANY SUCKS in my humble opinion. I truly have never had an experience like this and have had my own luxury businesses. read more

Like many others I saw the Groupon, did some research and thought wow thats such a great deal...Noooo, even with the Groupon discount the glasses ended up costing over $400 because they said with my prescription I had to get the upgraded lenses (my prescription is 3.00 and 3.25). Now a year and 2 months later my $400 glasses broke and they said that the repair would cost just as much as buying a new pair. I have had several pairs of glasses, non of them costing as much as the SEE eyewear ones and none of my others have broken. DO NOT BUY SEE EYEWEAR GLASSES. They do not last and are WAY overpriced. read more