I saw Dr Sanjana Vitta, at the Charleston office. My visit was phenomenal from the moment I walked…read morein. The staff is very professional, and knowledgeable as well. Dr Vitta was very thorough, addressing some eye health concerns I had and putting me at ease. I followed up with a purchase of frames and lenses, working with Ms Colette Mack. She was patient with me while I tried on nearly every frame they had, helping me find just the right glasses. I was equally impressed with her when I picked my glasses up. This is the most accurate prescription I've had in years! I can see so clearly now! I am grateful to the terrific staff at this office and I would recommend them highly to anyone needing eyecare!

Everyone is so helpful and pleasant. I needed to have my prescription changed and they got me right…read morein to get it done.

I placed an order for glasses in October 2025 and, as of January 5th 2026, still have not received…read morethem. For over two months, I contacted the office weekly to check on the status. Each time, I was told they didn't know where the order was, that they would call the lab, and that I would call me back shortly. Most of the time, I never received that follow-up call, turning the process into constant phone tag with no resolution. As a result, I have been without glasses for over two months. The lack of communication, accountability, and follow-through was extremely frustrating and disappointing. Ultimately, I had to request my prescription and take my business elsewhere. I would not recommend this office based on my experience. I felt that Dr. Zolman was a great eye doctor, but I cannot continue without my glasses like this, and I regret having to leave his practice.

I've been coming here for over 5 years. Dr Zolman is amazing. It is obvious that he actually cares…read moreabout your eye health. All staff are friendly and the office feels nice and calm. Great selection of frames.

Had an excellent experience purchasing my new eyeglasses at JD…read more They have fabulous selection of trendy designer glass frames that I didn't find at chain and warehouse retailers. Cindy was patient, attentive, knowledgeable and honest. I have no doubt that my glasses will be perfect!

The only issue I have with location is the receptionist(s). They have a tendency to forget they…read moreare there to assist the patient (customer). If you can get through them, you will be happy and thankful you stuck it out. The exam is thorough, the glasses are good quality and reasonably priced.

Dr. Curry detected a situation in my eye before it even started bothering me. She has been…read moremonitoring it for a while now. Along with my regular eye checkups, i know I am in expert hands. What I greatly appreciate is Dr. Curry's ability to explain my condition and layout how we will precede. All the knowledge and great communication skills. Plus a staff that is caring and kind.

Friendly, thorough service. You leave with a complete understanding of your eye health.read more

I appreciated the customer service. Someone answered the phone when I called. They were pleasant,…read morehelpful and got me in to see the optometrist in a very reasonable time. The doctor was very kind, pleasant and knowledgeable. He thoroughly explained everything he was doing. It was a nice change. I felt like a patient and not a number. I'll return.

Went in to book an appointment yet they were able to see me same day which was amazing!! I got my…read moreeye exam which went smoothly! I picked out my glasses, they were ready next day for pick up!

The service at the facility was fine but the bill was not. Even though I was "in-network" I got a…read morehuge bill. My co-pay was merely$35 for a specialist, so why was I billed $252 after they got paid? Billing code issues? Or do they think I will pay and not question? Even after I called to ask for a correction, I got the same bill again. They already got paid over $60 for the visit and yet did not reflect it on my bill and told me on my second call they re-submitted for more payment! This business has billing issues! It dims the nice visit. I have wasted 2 phone calls already and my time is valuable.

So, I have been a patient at Carolina Eyecare for many years. Dr Boatwright is one Of the best eye…read moredoctors in the area. However, I was scheduled last year for an appointment in May 2026 and I just recently was canceled since Dr Boatwright won't be available. My new appointment could be as early as November. I am very distressed and a bit angry, but I think I will find a different practice!

Dr Fazzary and staff are AMAZING. They provided exceptional care and were extremely accommodating…read more I highly recommend them.

What a bizarre experience…read more Initially, everything seemed fine. The doctor was pleasant, but unfortunately the rest of the experience was not. When I ordered my glasses, I was very clear that I wanted the first lens tier above basic. Instead, I was charged for multiple upgrades I never knowingly agreed to, totaling about $350 more than what I had selected, including a much higher lens tier and transition lenses. I only realized this after looking closely at the itemized receipt. There is absolutely no scenario in which I would intentionally spend over $500 out of pocket, WITH insurance, on one pair of glasses. For perspective, these were basic Ray-Ban frames with progressive lenses, nothing unusually complicated. Between the eye exam and glasses, the total billed amount came to around $1,600. Insurance covered most of it, but that was still the actual total. During the sale, the employee never clearly presented these things as optional upgrades or explained the added cost. She said things like, "And you're going to get..." which made them sound like features included with the glasses I had chosen. This is not my first time buying glasses. I'm familiar with the process. I was just apparently new to this process. I also found a $39 charge for retinal imaging. I was never asked whether I wanted it or told there would be an additional charge. By itself, I probably would not have made a big deal over $39, but in the context of everything else, it was frustrating to find yet another charge I had not knowingly agreed to. Because you cannot contact the store directly, I reached out to Patient Relations that same day. The representative I spoke with was very kind and reasonable. She told me the retinal imaging was an add-on that should be disclosed and consented to, and said she would speak with the store about the lens charges. She felt the fair solution would be for me to pay for the package I had actually requested while still receiving the glasses that had already been made. From the beginning, I said I was perfectly happy with the lower-tier lenses. I just did not want their mistake to delay getting glasses I actually need. About a week and a half later, I finally got a call from Nicholas--which, in hindsight, perhaps should have been my first warning sign: a grown adult man who goes by Nicholas. He told me he had my completed glasses in his hand. He also told me, and I truly wish I were making this up, that the employee who sold them to me did not remember me. However, she believed she WOULD remember if I had NOT requested the expensive package because it is so expensive that most customers do not choose it, and that supposedly would have stood out to her. So, to recap: she did not remember me, did not remember the transaction, but was somehow confident about what I must have requested because... most people do not request it. When I brought up the retinal imaging charge, Nicholas told me it did not matter whether I agreed to it because the doctor "requires it" and I "would have had to pay for it anyway." This was the exact opposite of what Patient Relations had just told me. I explained that, and his response was essentially, no, you have to have it. Who is this person? I finally asked whether I needed to dispute the charge with my credit card company. At that point, my options were: keep the glasses exactly as they were and pay the extra roughly $350 because, as Nicholas repeatedly pointed out, they were "really great glasses," or cancel them, get a refund, reorder the lower-tier lenses I had originally requested, and wait another couple of weeks. So the glasses I needed were literally sitting in his hand, but after I disputed upgrades I never knowingly authorized, the solution was essentially: pay hundreds more and you can have these very nice glasses right now, or start over and wait. Patient Relations ultimately handled the situation professionally, followed up, secured my refund, and addressed the issue appropriately. I appreciate that. But I would absolutely not return to this location. My advice: scrutinize every line of your receipt before leaving and make sure every "you're going to get..." is followed by, "Is that included, or are you charging me extra for it?" Because apparently that distinction matters quite a bit here. Oh, and nIcHoLaS, please spare me the canned response about how much you value every patient's experience. We already had the conversation. Somehow, proving that I must have ordered $350 worth of upgrades that no one remembers selling me seemed to matter more than actually fixing the problem.

I was very pleased with the optometrist and her assistant. They were both fun and supportive…read more Afterwards they walked me to buy my glasses and I was shocked at the extra costs for the progressive lenses and $75 per lens for anti glare coating. Prior to going I called Medicare and they said the cost of the frames and the lenses were covered in my plan. Ultimately it cost me $300 for my free glasses!! I'm going to try online next time after I get my prescription.

Glasses broke while visiting area. The women at Pearl Vision were extremely knowledgeable, clear in…read moretheir explanation of the problem, fixed them immediately (they feel better than before they broke in the first place), and did it all with kindness and smiles, and at no charge. While in Pearl Vision I noticed that they have a wide selection of glasses that were beautiful. Thank you for your help.

My Silhouette eyeglass frames broke while I was vacationing in Charleston. This service provider…read morestepped up and helped me out in a pinch. Replaced the snapped bridge piece and charged a very reasonable price for the repair. Truly appreciate the quick and responsive service!!

I walked in with a random technical glasses question regarding an old pair of broken glasses and…read morewalked out with a reclaimed working pair! Dr. Reiheld was fantastic to talk to and took time to address the issue I had and because it was actually a simple fix, he didn't even charge me. It's hard to find quality service like this, especially on King St. Check out Dr. Reiheld and his office!

Professional, modern technology. Good assortment of glasses, and professional staff.read more

I was very happy to have found Draisin for my son's glasses. The whole process from making the…read moreappointment to picking up the glasses was smooth and stress-free. The receptionist was very pleasant and friendly and it was easy to get an appointment within a reasonable timeframe. The office is very clean and pleasant. The best thing was the selection of glasses available. They even said that they can order a frame if they carry already carry the brand if you happen to have some thing specific and they don't have it in stock. The people that assisted with picking out the glasses and ordering them was very knowledgeable about what looks good and had great suggestions. We will get our prescriptions and glasses here from now on.