I had been to this eye doctor before they changed locations and was assisted by Brooke at the time…read more After they adjusted my contact and glasses order, I was owed a credit of over $500 that I never received. Thankfully, my bank flagged the issue and helped protect me. When I contacted Ocean Eye about it, they directed me to resolve it through my bank rather than addressing it themselves. This experience left me very uneasy, and I won't be returning.

I had my first visit to Ocean Eye at Carnes Crossroads last Friday (1/10/25) and the experience at…read morethe time was ok. I got there on time for my appointment but proceeded to wait at least 10 minutes if not more before I was taken back by a technician for the eye exam portion ($39 out of pocket for the digital exam). The digital exam was quick and easy enough that it took less than 10 minutes. After some brief Q&A with the technician, she then told me that the doctor would be right in. I waited what felt like almost a half an hour (although it was probably about 15-20 minutes) for the doctor to come in and finish. It went ok and Dr. Palmer answered my questions, provided me with my prescription (as I usually get my glasses online) and I left satisfied. It wasn't until I got home that I looked at my prescription and realized that there was no PD (pupillary distance) # listed. Thinking it was just an oversight, I called back today to get it and they said it would be an additional $25 because it's only given when buying glasses from them. Excuse me? Now it may be because I don't go to the eye doctor often, (and charging people extra for the faster more updated eye exam I understand) but you're going to charge an additional $25 just because they choose not to pay for your glasses (frames and lenses) too? If I had known that I would have to pay over $60 just for an exam and a PD number on my prescription I never would've gone there. Now being that I don't go to the eye doctor all the time, that may be a new thing that I just didn't know about but I was very clear from the beginning of my appointment what my intentions were and the technician nor the doctor did not tell me that while I could get a prescription from them it wouldn't include a necessary detail without a additional $25. I might have even paid it if it was $5 or less but I just expected it to be included with the $39 digital eye exam I was already paying extra for. I'm sorry Ocean Eye but this was the first and the last time I will be going to see you. I'll take my business elsewhere if you expect me to pay over $60 for an eye exam and prescription that includes the pupillary distance number needed for accurate eyeglasses.

My experience with low country eyes was amazing. Shawn the tech was very friendly and informative…read moreto any questions I asked. I would definitely recommend low country eyes to others

I didn't have any luck of finding glasses at the optometrist office I got my script from and was in…read morethe area already and saw the good reviews and decided to give them a try. I was greeted quickly and as soon as someone was available assisted to find quite a few pairs of frames that I liked. She was very helpful with assisting me with what styles and colors would look good with my face and coloring and I actually found about 3-4 good fits to choose from. I may even go back at a later date to get a prescription pair of sunglasses. I certainly will give them my business when I am in need of a new prescription too.

Professional, modern technology. Good assortment of glasses, and professional staff.read more

I was very happy to have found Draisin for my son's glasses. The whole process from making the…read moreappointment to picking up the glasses was smooth and stress-free. The receptionist was very pleasant and friendly and it was easy to get an appointment within a reasonable timeframe. The office is very clean and pleasant. The best thing was the selection of glasses available. They even said that they can order a frame if they carry already carry the brand if you happen to have some thing specific and they don't have it in stock. The people that assisted with picking out the glasses and ordering them was very knowledgeable about what looks good and had great suggestions. We will get our prescriptions and glasses here from now on.

I appreciated the customer service. Someone answered the phone when I called. They were pleasant,…read morehelpful and got me in to see the optometrist in a very reasonable time. The doctor was very kind, pleasant and knowledgeable. He thoroughly explained everything he was doing. It was a nice change. I felt like a patient and not a number. I'll return.

Went in to book an appointment yet they were able to see me same day which was amazing!! I got my…read moreeye exam which went smoothly! I picked out my glasses, they were ready next day for pick up!

Mason is amazing. Eye doctor was thorough and knowledgeable. Overall great experience.read more

Fantastic experience. The optometrist, Dr Courtney McNulty-Faith was the best I've had in 60+…read moreyears of wearing glasses. The associate who helped with my glasses selection. Was very helpful, polite and patient. All in all it was a very pleasant experience. I'll be back.

I am so happy I found this office. I've been going for almost two years and have yet to have an…read moreissue. I'm always greeted and never have to wait long. The assistants and doctors are always so personable. They answer all of my questions and I never feel rushed. I would highly recommend this office location.

Went in while I was in town as needed a new prescription to drive better in the area due to…read moredifferent weather than I'm used to. Dr gave new exam and Rx. They were not able to get my glasses or contacts made for w week!!! Guess the point of me going there was mute, since I had a weeks stay. Took Rx to Lens Crafters in Citadel mall nearby and they had the glasses done in a couple hours!! Also I told receptionist I was only in town a short time and to call me AS SOON AS CONTACTS ARRIVED. No one ever called me. I had to call them the last day of my trip, and they said "oh ya, your contacts are here" I was NOT HAPPY. Mediocre service. At best. I'd go somewhere else Went back because my prescription was not correct. Could see better without the glasses/contacts than with. Waited 25 minutes. Someone came in after me, was seen and checked out, all while I waited there. Dr Smith is the worst. GO SOMEWHERE ELSE!

I was very pleased with the optometrist and her assistant. They were both fun and supportive…read more Afterwards they walked me to buy my glasses and I was shocked at the extra costs for the progressive lenses and $75 per lens for anti glare coating. Prior to going I called Medicare and they said the cost of the frames and the lenses were covered in my plan. Ultimately it cost me $300 for my free glasses!! I'm going to try online next time after I get my prescription.

Glasses broke while visiting area. The women at Pearl Vision were extremely knowledgeable, clear in…read moretheir explanation of the problem, fixed them immediately (they feel better than before they broke in the first place), and did it all with kindness and smiles, and at no charge. While in Pearl Vision I noticed that they have a wide selection of glasses that were beautiful. Thank you for your help.

I am new to the area and this was by far the best experience I ever had for an eye exam and…read moreconsultation for contacts and glasses. They were able to offer me an appointment sooner than others I had called because of a cancellation. They spent 90 minutes with me, explaining every option, and were very helpful with frame suggestions and alternative solutions to explore with contact lenses that may better suit my needs. They have a very thorough understanding of the the brands available and answered my questions that had often been vaguely answered in the past at other offices. They also presented several choices for my high power lenses, and the prices, very clearly and let me decide, without any pressure at all, if I wanted to upgrade to the highest cost options or settle on a lower cost option that would still accomplish my goals for replacing my older glasses. I appreciated their honesty and we agreed on a lower cost option. I would highly recommend Premier Eye Care and trust that my followup visit(s) for contacts will go as smoothly as my first visit.

So, the eye exam was fine, small change in the eyes, great, examined the retina photos and all was…read moreok. I chose new frames and hi end lenses due to having access to VSP (which is why I chose this Optometrist). I received the glasses and have been in for adjustments at least 8-10 times in the month or so I have had them. Yesterday I asked about an exchange, I got a no sorry 'all sales final' response. Frankly I was shocked, annoyed and angry, and I still am. How is anyone to know that the frames are not going to be a good fit - unless an employee says something? Do they think we go out of our way find a poor fit? So, I guess now I have to go in every few days to get the frame adjusted. I was told, we can't send them back to the mfr, we can't sell them so you have to keep them. In other words they do NOT stand behind their own products, and they have your $$ and you are stuck with poor fitting frames. So, future buyers, be 1000000% sure your frames are a good fit or else you will be SOL, just like me. I cannot at this stage recommend them, unless they step up and fix this bad situation.