Amazing service! I have them monitor my house and business and have had no issues! We have had…read moreseveral attempted break in at our business and the system and video surveillance was perfect. So grateful!

i do not recommend this company. numerous problems with smoke detectors after install. no service…read morewhen needed because they dont answer the phone, owners wife very rude. bad customer service. adding on service calls fees when under warranty. numerous problems within 1 yr if install.

I was looking to upgrade my security system and also add a doorbell camera. I called several…read morecompanies, but was very impressed with the customer service I received from Security Solutions and decided to go with them. Ken was very helpful by asking the appropriate questions to fit my needs. He came out to assess my property and provided me a quote that was within my budget. He answered any questions I had via email and telephone in a timely fashion. He installed the unit, showed me how the program worked, and also made sure I had a good handle on the system before leaving my house. The system is fairly easy to use. I highly recommend this company!

Outstanding, family run business that I've had the pleasure of using for several decades…read more Their work is second to none & there's nothing better than having a warm friendly greeting on the other end of the phone if you need to reach out to them. Much better than using one of those national companies.

I hired mount pleasant alarms to install a complete alarm system at a commercial builing that my…read morewife and i own, big mistake. Ive been using a different company for years that i should have continued to use, unfortunatley i accepted a recomendation from our security camera guy and decided to use Mount Pleasant Alarms. We had someone break one of the front windows to the front of our building and steal over $30k worth of products and about $4k worth of equipment so we decided to upgrade the alarm system, security camera system and install bars on the inside of the windows. Mount Pleasant came out and took a look at the job and gave us a quote that was a decent price so we told them to go ahead with the job. Upon completion of the job i did a walk through with the owner of the company son and expressed concern about how the windows that were broken into did not have sensors installed on them, he assured me that the motion detector in the room would pick up any movement that occured and that there wasnt a need for sensors (even though there were sensors from the previous system still remaining on the windows). I didnt think much of it because hey, they are professionals right? They know this equipment better than me right? They arent trying to cut corners right? WRONG. Fast foreward 3 months, we have another break in. They break into the SAME window that they broke last time, were able to work through the broken window to unscrew the bars over the window from the inside and use a car jack to push the bars off the wall. This whole process took over 2 hours and the motion sensor didnt go off! The alarm finally goes off after the thiefs gained access and rob us for another $14k worth of products before leaving. The next morning i wake up and check my cameras to see that someone broke in and my first thought is, why didnt the alarm go off? Why didnt i get a call? Well i did get a call...except they CALLED THE WRONG NUMBER!!!! We got in touch with Mount Pleasant and they read back the number which they had, and i couldnt understand why they didnt have the right number, because i had the service contract right in front of me and it HAD THE RIGHT NUMBER on it!!!! Unbeliveable! The owner of the company came by the building to meet with my wife and see what went wrong today and he proceded to tell us that it wasnt his fault that the windows were not covered by the alarm and that if i wanted the windows alarmed i should have called him to ask for that, instead of telling his son who did the walk through with me and i signed the contract with -who clearly worked for the company as well. We told the owner that we wanted him to cover the loss of our product or refund our money for the install and service we had already paid because it was their fault that the windows werent protected and we didnt get a call to the right number when it mattered, his response was to try and sell us more sensors and more devices to protect the roof?!? We ended up removing all of our windows and filling the spaces in with cynder blocks, which was a nice $3700 expense to have to pay, the day after being robbed for the second time in 3 months. Our response was that we wanted him to get his junk alarm system out of our building and we requested a refund because we paid for the whole years worth of monitoring and the install up front, in cash all at once. He refused and told me that i can remove the system if i want but im still responsible for the rest of the three year contract and i can not just cancel it. He also blamed everybody under the sun for the lack of window sensors including myself, explainig that it was "a rushed job and wasnt taken seriously", (an actual quote from the owner) he told me that if i wanted window sensors i should have told HIM not his son-who handled the walk though, install, and contract. The owner obviously does not stand behind his company and employees work. I will be removing this garbage alarm system and going to install one with the company that handles our other properties as well as spreading the word about our expierence with this company. I hope this review finds its way to anybody considering hiring this incompetent company to safegaurd their property. What kind of alarm company doesnt call the right phone number when someone breaks in? What kind of alarm company doesnt install window sensors on a job that just had a burgulary where the windows were smashed out? What kind of comapny blames the CUSTOMER for a rushed install and sloppy work? -MOUNT PLEASANT ALARMS thats who.

Buyer Beware!! Service update (Tee W.)…read more I am extremely disappointed with the service I received from StarTech. Several years ago, I invested nearly $8K in a home security system and home theater installation. Recently, with a business trip coming up in two weeks, I discovered my security cameras were offline...a recurring issue since installation. Although I've always been willing to pay their $100-$150 service fee to get their cameras back working, this time the experience was unacceptable. The representative I spoke with was not only rude but extremely unprofessional, repeatedly lying about submitting my "urgent" service request. Despite following up for three days straight, I received no response. She even went so far as to hang up on me after I introduced myself, only to avoid answering when I immediately called back. Her behavior was erratic and unacceptable, so I asked her to have the owner return my call. I finally received a call back from the owner, Eric, who accused me of being rude to his staff and refused to service the cameras he had installed. Instead of acknowledging my years of business with them as an easy going, paying customer, he dismissed me outright and told me to find someone else. As a result, I was forced to leave my home unsecured for weeks until I was able to find a new technician who installed a more reliable system that hasn't had a single issue since. I regret trusting Eric and his team to handle the job. I strongly caution anyone considering this company. They will happily take your money, but they do not value their customers or stand behind their equipment or work.

Very high level of quality and technical knowledge - the main installer Eric has been doing this…read morefor decades and is a whiz at alarm systems. All at a reasonable price with excellent customer service. Local family business.

I've been with alert security for around 15 years and have absolutely no complaints. Every time I…read morecall (thankfully not very often) I get an instant response. Mark is extremely knowledgeable, friendly, helpful and energetic. It's actually a nice and refreshing conversation. Their monitoring hasn't changed prices in years and is highly efficacious. Even if I lose power, they call to check on the situation to be sure it's related to the grid and not my personal property. They use an app based system so you can set passcodes and bypass zones easily right from your phone. This is much easier than having to learn all the program codes that these classic systems utilize. One example: I recently called to get a wireless sensor installed on a new patio door. They came to the house 2 days later at the exact time they said they'd be there and they were gone in 15 mins. Easy peasy.

We started working with H&C Security about eight months ago after constant issues with our previous…read moreprovider. Since then, it's been a completely different experience. The install went smoothly with zero disruption to operations, and the system's been stable from day one. Their support team is responsive, and I don't have to follow up multiple times to get something handled. For anyone managing facilities, H&C has definitely made my job easier

As a property manager, I've worked with plenty of vendors, but Home and Commercial Security is on…read moreanother level. Big thanks to Ryan for making the whole process so much easier. Frankly, you don't get service like this anymore. After being let down by other companies, Ryan stepped in, handled everything quickly, and made sure the install went off without a hitch. Professional, reliable, and easy to work with. They've earned my trust for future projects

Software Que installed a full security camera system at our property and the experience was…read moreexcellent. The cameras are crystal clear and the setup is easy to manage remotely. The wiring was clean and professional. If you need security cameras, surveillance systems, or smart home security, I highly recommend Software Que.

Software Que IT Solutions did an amazing job upgrading our home network and WiFi system. Our…read moreinternet is now fast, reliable, and covers every corner of the house. They diagnosed issues with our network setup and fixed everything properly. If you need help with WiFi optimization, networking, or IT services, I highly recommend them.

If only you could rate zero stars…read more My experience wasn't directly with their electronic services, but with a sub-business called The Studios, an event space this company owned. I wish I had investigated further before I finished paying to rent a space that we were never let into. If I saw these reviews, I wouldn't have continued to do business with someone so untrustworthy worthy. They have other companies too. Stay away.

They were completely unprofessional. they constantly changed dates and times when they would…read morearrive. They never installed our speakers, which we paid for, and then wouldn't refund our money. ignored many calls and texts. Do not use them!