I was looking to upgrade my security system and also add a doorbell camera. I called several…read morecompanies, but was very impressed with the customer service I received from Security Solutions and decided to go with them. Ken was very helpful by asking the appropriate questions to fit my needs. He came out to assess my property and provided me a quote that was within my budget. He answered any questions I had via email and telephone in a timely fashion. He installed the unit, showed me how the program worked, and also made sure I had a good handle on the system before leaving my house. The system is fairly easy to use. I highly recommend this company!

From the owner: Security Solutions provides Video Surveillance, Camera Integration, Fire Alarm Systems, Gate Reader…read moreAccess, Custom Servers from the North Providence, Rhode Island area.

This is my second review of Eastern Security. My last review was in May of 2018. Service AFTER THE…read moreSALE counts for a real, real lot. My home security alarm began beeping and it said the battery was low. I went into the closet where the alarm box is located but didn't see anything wrong. I called Frank at Eastern Security and he told me to go in the basement to where the electrical panel is. Yikes! There was a tiny leak in an overhead pipe and the area around the panel was wet and so was the floor and wall. My alarm wasn't working because of the leak. The socket where the alarm system is plugged in was wet. I immediately called the plumbers and they came over and fixed the leak. Once the area dried out, I again called Frank at Eastern Security and he told me what to do to get the alarm system back up and working. He stayed on the phone with me til the alarm all set. This is why everyone should deal with a legitimate company run by people who know what they're doing and how to treat their customers well.

I have used Eastern Security for over 10 yrs and have been very very satisfied. From the minute I…read moremet Frank (the owner) I knew that this was the right fit for me. While he is very Professional, he is kind and caring. He puts a lot of time and effort into his business. I like that Frank is available 24/7. While he has an answering service, He himself calls you right back if there is a problem. The materials he uses are very high quality. The employees that he has for installation are very knowledgeable and dependable. The office staff at Eastern Security are very courteous and accommodating. I can't recommend Eastern Security Systems enough to anyone looking for any type of Alarm System, because Frank has all types of systems covered. Kudos for running such a High Quality Business. Thank You

Jay and Chris did an excellent job wall mounting our new TV. When it turned out that my wife and I…read morehad badly misjudged the height we should hang it at Jay came right back and kindly and patiently remounted it for us. Good honest guy. Solid work. Would rehire.

Jay did an amazing job installing my TV! He also repaired the large hole left behind from the…read moreprevious setup. His work was clean, professional, and completed with great attention to detail. I would definitely reach out to him again in the future for any installation needs. Highly recommend!

Don't ever do business with Vivint. I had there system at my home, and all was good until we…read moremoved. They say they provide free moving of the equipment, but when I called to have my equipment moved, they tried to charge me. After going up the line, I finally got them to agree they are supposed to move me for free. Then they set up an appointment for an installer, and so I set aside a Saturday. Five minutes before he was due to show up, I received a call that he would not be coming that day, and I would need a new appointment, which would be a month later. When the new installer came, after spending an hour or two at the house trying to install my equipment, he told me he could not get the equipment to work since Vivint had upgraded their software and the software was not backwards compatible. I then had to deal with Vivint directly to address the issue. They told me I had to buy all new equipment, and I made it abundantly that they needed to provide whatever new equipment I needed for free, and they refused, so I told them we were done, and I thought that was the end of it. Today, 3 months later, I got a Vivint charge on my credit card. I called to get it removed, and they told me I was still a customer and I had to start paying the monthly charges until the end of my contract. That was of course unacceptable and so I got bounced to their loyalty department. I went in circles with this person telling her to cancel the account, and she kept trying to sell me their equipment and service, even after I told her I had contracted with another alarm company. She said she understood this and then just kept trying to sell me new equipment and service. Finally, I got it through her head that I wanted the account canceled, and then she sprung on me that I am going to be charged a cancellation fee. So now I had to deal with her supervisor since there was no way I was going to pay a cancellation fee. Now the supervisor offered me all new equipment and a big reduction in my monthly payment, which obviously is what they should have done 3 months ago. When I told him it was too little too late since I had already contracted with another company, he finally gave up trying to sell me and said he would cancel the account. The he said the cancellation process would take 30 days so I would be charged with one more month of service. These people don't give up trying to take money for service that they can't provide. Finally when I blew up again telling him there's no way I'm paying for this, he finally backed off. Time will tell if they got me cancelled and if the money they charged me today is credited back to my credit card. Bottom line, stay away from Vivint. They are horrible to deal with, and they are money grubbers.

I had Vivint security was very disappointing experience I would not recommend this company…read more they made it very difficult to cancel they gave me The impression of a corrupt business the the decision is yours.

Very pleased and would hire again. Roberto was extremely responsive, got me onto his schedule…read morequickly, and Ramiro was extremely professional and knowledgeable. Wonderful experience!

They installed my TV on the wall with the necessary outlet and bracket . They did an excellent…read morejob. I would definitely recommend.

They didn't call me back . And when I came back they said they are busy.I will definitely not be…read morecalling these guys.

Donald and his team did a great job installing a Tesla wall charger in our garage along with…read moreadditional outlets. Everything was done professionally and in less than half a day. Would def use them again.

Needed to get a new set of key fobs programmed to my truck. Called and he had me in there 20…read moreminutes later. Took 5 minutes and charged less than 1/3 of what the dealer costs. Would recommend

I went there looking for some parts for a Baldwin lock. They spent a fair amount of time fitting…read moreparts, and showing me how to put the lock back together, and then they wouldn't accept payment at all. The lock is working perfectly. Thank you!