This place is very nice and well kept! I had a recent storage unit in Hawaiian gardens at extra…read morestorage on Norwalk blvd. ( owner is nice, one other employee I encounter was nice and understanding.. the others a holes! Are dark and eh... it was ok Now, shooting forward to this your space self storage, units are IMMACULATE!! Very neat and clean. Well lit and very well kept. And I loved the fact that my storage unit wasn't in deep (5x10) it was 10x5 meaning 10 ft in width and 5 fr deep. With a roll up door! So much easier to put things away and also to find anything I may need going forward!! thank you so much your space!! Keep up the good job!! Oh! And before I forget... the girl at the front desk!! Give her a raise!! She's amazing! I can't remember her name, but she went above and beyond for us. Thank you so much

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well…read moremaintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly.

Overall staff is great! There is no issue with staff on property. however the property needs…read moreimprovements first they need way more carts to move boxes. They only have 4 carts TOTAL for the WHOLE BUILDING and if one is left at another floor good luck. We had to wait over an hour just to get one cart during a weekend we were moving our stuff out. Also had Issues with using my code to access my floor to my storage for about 2 weeks. Ended up cancelling my storage after I received a 3rd notice of price increase to nearly double what it was. And theres constant people roaming around in and out of the floors.

Customer service and office staff are professional and friendly but the storage itself is not safe…read more The times I went it seemed like people were living in some of the units. I witnessed a fight between a couple that seemed to also be living there. There was also drug use and drinking the times I went. If you're a woman, it doesn't feel safe going alone. Something is weird about this place, there's cameras but it seems like these issues are overlooked. Had to leave my unit because I did not feel safe going in alone.

Good place to rent, clean, good customer service. Been…read morerenting for 5 years. Evette

Came at here early to access my new storage , no one is in the office until 3pm! Must be taking a…read morelong lunch!

The guest service is amazing. They have a great attitude and they have a clean location. They make…read moreyou feel welcome and the rates are incredible. I have a 5x12 and the ceiling is super long so I can stack my stuff high. TIPS FOR STORING YOUR STUFF: Plates are less likely to break if packed vertically like records. Keep and label any hardware for disassembled belongings in small plastic bags.

I appreciate Samantha for her friendly customer service and upbeat energy. Thank you for making my…read moretrips there a bit brighter.

great staff! clean place! I've been using them for over a year. I Like that everything is digital.read more

All thanks to Kat for her amazing customer service and caring attitude- Extra Space has become our…read morego to storage space (we even moved all our storage we had at CubeSmart to Extra Space because of her influence! Kat genuinely cares about individuals and their experiences, and understands that being humble goes VERY far when it comes to making a good impression and in return bringing in more business and customers. In general, the storage experience elsewhere is always subpar- with often times rude employees who hate their jobs, dirty spaces, and just overall bad experiences. Kat went above and beyond to handle any issues we had and make things right for us. By far this is BEST storage experience we have ever had, and this is coming from someone who has moved many-a-time. Moving sucks, but Kat & Extra Space made it suck a lot less. The space itself is extremely clean, has an excellent loading bay and is conveniently located off the freeway. The units are clean and well cared for. A+++

I've been renting a storage for over a year and I love it. It's so clean people in there are so…read morenice specially Martine and Cris thank you guys you guys doing an amazing job

I did follow up by calling the provided number and spoke with Clare, who assured me that a…read moresupervisor would get in touch. As of now, I have yet to receive any follow-up call. Let me be clear: my review is accurate, and it's disheartening that Yelp removes negative reviews simply because the business disputes them. I'm still searching for the text messages from employees that confirm our deals, and I hope they're still in my cloud storage. If I do find them, I'll be eager to see how the business will respond then. Will there be any compensation for being called a liar?

This storage center has all you need: a variety of sizes to rent, an extremely helpful staff, and…read moreclimate-controlled, indoor units. I am using this location for the second time because of my great first experience, and I'm happy that I did. Daisy is very knowledgeable and will do her best to find a space that suits your needs. I appreciated her help with all my questions. A valuable employee, indeed. Thank you Daisy!

I was a customer at this facility for well over a decade, until about 3 years ago…read more Watched the rates go up exorbitantly & steadily, the service slowly decline year by year, and the front desk employees become surly and apathetic. Example: one time I watched 2 employees posing out on the lawn, taking 'glamour pics' for a couple minutes, while another customer and I were waiting at the front desk for service... Then my unit was broken into - the perpetrators were able to push the roll-up door off its' track and force it up a couple feet, then grab everything within reach. So this business can talk all they want about security and on-site cameras, but MANY parts of the facility do not have camera coverage, and if something does happen they will be very uncooperative when it comes to allowing police to access footage when you file a police report. I had to plead with them for multiple days before they would finally allow police to view the tape before it 'timed out.' Beware these guys... Been with the Extra Space Storage on Carson Blvd in Hawaiian Gardens, about 2 miles away, for 3 years now, and they are flawless...

Excellent customer service. Elena, the store manager is…read moreamazing. Definitely would recommend this location to others.

I can't say enough great things about this location! The staff here are truly exceptional -- always…read morekind, compassionate, and genuinely friendly. Elena is an absolute standout. She greets every customer with a bright, warm smile that instantly makes you feel welcome. I've had a unit here since October 2019, and every single visit has been a positive experience. No matter why I stop by, I'm always met with helpful attitudes and a real commitment to making sure my needs are taken care of. And the cleanliness? Outstanding. In all these years, I've never seen a single insect -- no roaches, spiders, ants... nothing. My unit stayed spotless aside from a little dust, which is incredible for long‑term storage. If you're looking for storage space, I HIGHLY recommend this location. They offer a great variety of unit sizes, and the service is truly top‑notch. You'll be glad you chose them.

Been a tenant about 7 years now and this place quiet, clean property, barely any traffic which…read moremakes it convenient and most of all caring. Jo Ann has the sweetest soul and is always willing to see what she can do to help. I always recommend people to rent here. Thanks for all you guys do.

Joan has the best customer service friendly helpful... the actual place is clean …read more... Thanks for all you do Joan you're greatly appreciated

When you think of storage places, you often imagine them being overwhelming and stressful, almost…read morelike going to the DMV. You expect long waits, confusing rules, and just an overall headache. That's honestly what we were preparing ourselves for when we started looking for a storage unit. However, our experience with Golden State Storage in Santa Fe Springs was the complete opposite. We actually found the place by accident while driving by, and what immediately caught our attention was how clean and well-kept the property looked from the outside. The bright yellow color of the building stands out, but more importantly everything looked organized, modern, and very well maintained. That alone made us curious enough to stop in and check it out. We were looking for a storage facility close to home where we could keep some equipment, but we honestly had no idea what to expect or what the process would be like. The moment we walked into the office, Jackie greeted us and completely changed what we thought the experience would be like. She was incredibly welcoming right away. Not the forced "customer service" kind of greeting, but genuinely friendly and helpful. Jackie was amazing from start to finish. She took the time to explain everything in detail and made sure we understood how everything works. Since we had never rented a storage unit before, we had a lot of questions. She never rushed us and was extremely patient while answering every single one. She walked us through the different unit sizes, pricing, access hours, and security features so we could figure out what would work best for our needs. What really stood out is that she didn't just talk about the units from behind the desk. Jackie actually offered to walk us around the facility and show us several units in person so we could visualize the space. That made a huge difference because it helped us understand exactly what we were renting. She also showed us how to navigate the building, how access works through the Bluetooth phone system, and how the entry points and elevators work. For someone who has never used a modern storage facility before, that level of guidance was incredibly helpful. You can tell she truly cares about making sure customers feel comfortable and confident with their decision. She made the whole process smooth and stress-free. As for the facility itself, everything is extremely clean and well maintained. The elevators are spotless, the hallways are clean and well lit, and the entire building feels very secure. You can tell the management takes pride in maintaining the property. The Bluetooth phone access is also very convenient. It makes entering the facility simple and modern without having to deal with complicated keypads or cards. The whole system feels very organized and secure. Overall, we were very impressed with Golden State Storage. What started as a quick stop while driving by turned into finding exactly what we needed. But the biggest reason this experience stood out was Jackie. Her professionalism, patience, and friendliness made what we expected to be a stressful process incredibly easy and actually enjoyable. Thank you so much, Jackie, for taking the time to help us and for making the entire experience such a positive one. Customer service like that is rare these days, and it definitely made a lasting impression. If anyone is looking for a clean, secure, and well-run storage facility in Santa Fe Springs, I highly recommend Golden State Storage. And if you get the chance to work with Jackie, you'll be in great hands.

Excellent storage facility. Brand new, high security and excellent customer service. After moving…read moreout of our office we needed extra storage. We are very clean and organized and wanted a CLEAN storage unit. We originally rented 2 10x25 but ended up renting 2 more. If you need clean, highly secure units do not hesitate to check them out.