I had a great experience with Neblett LLC Fastway Locksmith. The service was fast and professional,…read morethe price was right, and the technician was courteous and knowledgeable. Highly recommended for anyone needing locksmith services in Richmond!

They were rude because i didn't pick up the phone right away when someone called to scheduled an…read moreappointment for a replacement key . Well we made the appointment for the next day , a few minutes after we hung up I found my keys so I called back again and canceled the appointment, they threatened me to charge a cancellation fee even when there no agreement on that and even when the appointment was cancelled almost immediately and the appointment was not until the next day.

Beware! This would possible be the worst company you could ever imagine working with. The owner,…read moreVince Lezama, tries to put on a good show when trying to sell you his service, however, after final payment is made he changes,...similar to Jekyll and Hyde. Case in point. Paid over $5K for a commercial installation involving security camera's with a one year labor warranty and three year parts warranty. In less than a week following installation, we began to have problems. First issue, Mr. Lezama suggested a reboot which seemed to resolve the issue. Three days later-same issue. We were down for eight days until he came out and found some loose wires. Three and half months later-same issue. He then said that he will not come out any more unless we agree to an extended service warranty. I made every effort to explain to Mr. Lezama that it makes no sense to purchase an additional extended service warranty if he had difficulty honoring the existing one year warranty. He then went off the deep end and sent all types of threatening texts. Texts from a person that would greatly benefit from being under medication and the care of a licensed professional. Needless to say we are in court with a "slam dunk" case. However, as the saying goes "can't get blood out of a turnip" will probably be the case.

The owner and worker were very polite and accommodating. I explained what I wanted and they were…read morevery clear on what would need to be done. Nobody was pushy. The work done was professional and they both made sure that the security cameras worked the way they were supposed to. I had one camera on siding and another through brick. It's been months and I have zero issues with both. I will definitely use them again when I need more work done.

Great company! We have worked with Livewire twice now and both times been equally impressed. From…read morethe customer service specialist that made our appointment, all the way to the installation team. They are very knowledgeable and professional. After installation, they took the time to answer all our questions and made sure we understood AND loved our system. Thanks Livewire! We can't wait to have you back!

A while back I posted a 1-star review of Livewire based on my initial experience with the company…read more I am now pleased to give Livewire a 5-star review based on the response to my initial review. Josh McDonough, operations manager, contacted me soon after the initial review went live. He had read the review and understood the reasons for my dissatisfaction. He and Dustin Roskam, service support lead, arrived today to make come changes to the setup about which I had complained. When they were through, I had what I had expected in the first place: simultaneous sound through the soundbar and through my hearing aids, when allows my wife and me to watch TV at the same time. Normally, I wouldn't give a 5-star review for a second attempt at delivering what was promised initially, but Josh and Dustin's professionalism won me over.

Prior to combining or selling to Johns Brothers, Dynmark offered excellent service. Now with the…read morecombined company, its not the case. As a long term customer, I am looking to switch!

I have been with Dynamark for years, over 10 at least. The service has never failed me and when I…read moredid have an issue, it was corrected without delay. If you are looking for top of the line security, go Dynamark Security with Frank Pegram.

Fast, friendly, efficient and all for a good price! As a…read morewalk in they diagnosed my existing set of keys and set me up with a new remote key all in about a half hour!! THANK YOU

Jesse helped me out. Wonderful service - good price, and overall great customer service!read more

What is going on with customer service of late? It's horrible !!!…read more I can't even get a simple battery replaced to keep my system going. It's ridiculous! Service appt has been scheduled and cancelled twice now with last minute notice. I'm ready to switch companies.

If you buy this alarm system, you will never know peace again. Not sure why I don't see more…read morereviews talking about this. We've had Vector security for at least a decade, but in the last few years something has changed in our alarm system. If any alarm component is not in perfectly working order, the entire system beeps loudly. EVERY 30 seconds. Indefinitely. You can silence it, but only for 4 hours (this is not a full night of sleep). This sounds like it would keep you safe, except that it beeps whether the alarm is on or not. There are, I would estimate, 70 components to the alarm, and if you even brush the cap of one of them, the beeping starts. The machine will tell you that one of the 4 (or any number) of windows (or anything else) is the problem in a given room, but you have to trial and error which one it is. Some of the equipment will require that vector security come out to fix it, and the beeping will not stop while you wait for that appointment. I've explained to at least 5 vector security employees in various positions that this is a form of torture and no one has seemed even remotely surprised that this is how it works. I've asked them to shut off the alarm system, and they have refused. They require a month's notice for official termination. This alarm system has added significant stress and burden to my life. Do not buy it!!!

Locally Owned and operated business. Lonnie is as knowledgeable as they come. He understands all…read morefacets of security and access control. He can tell you what works and what doesn't. He can tell you what's easily defeated and what's safe ans secure. The best part is, he stays til the job is done.

From the owner: Security Systems inc. is an independent family owned and operated custom electronic security design…read moreand installation company. We are different, in that we take the task of providing security seriously, we set ourselves apart from competition with full disclosure on known vulnerabilities in video surveillance, access control, and electronic intrusion systems.

This company is awesome and Sonny is by far the best salesman I've ever dealt with. There is no…read morepressure at all! He explained the system and the benefits and let me decide what I wanted and then he provided superior customer service! I highly recommend Vector security for your home protection needs as the system itself is superb! Sonny was phenomenal with his knowledge and provided me with the recommendations for my home and my situation. Thanks again Sonny and I appreciate your honesty and your NO pressure sales! Kevin and Elaine

I've used Armor Security for several years and have always received fast, highly professional…read moreservice, even late at night when I needed help with configuring my key panel after a power surge. I strongly recommend Armor for all of your business or home security needs, and their prices are very reasonable for the system that you get when compared with national companies that give the bare minimum systems for the price I see advertised on television all the time. I really like the fact that Armor provided a standard system that covered more areas of my home for less money.