Mr. Wright just installed a tankless water heater for me and he is stuck with me now, I will…read moreliterally never call anyone else for anything if he can handle it. He was open and transparent about the entire process. He did not try to sell me expensive unnecessary equipment because the job would have been "impossible without it". He and his team of professionals handled every aspect of the job, filing permits, scheduling inspections, drilling holes in my wall to attach the unit to the exterior gas line and then seamlessly making it look like new again, taking care of the old tank water heater so it will stop being the bane of our existence... My only regret is all the time I wasted calling anyone else before having Jeff Wright referred to me.

I recently had the pleasure of working with both Jeff and his wife Madeline on a new mini split…read moreunit for my home. Jeff provided the highest levels of professionalism, integrity and knowledge of his trade, while offering the best pricing in Richmond. In the sea of HVAC contractors (I met most all), Jeff Wright HVAC was the only company that provided options that met my needs and not theirs. I highly recommend Jeff Wright HVAC for any heating or air conditioning you may need.

Inray focuses on the client needs. We have so pleased with their Christmas light program as well as…read moretheir innovative lighting design and design we purchased for our home. Scott cares about every project and his follow up is right on point. They are a lighting strong company so why go somewhere else ? Bravo to Inray ! Michael and Tammy Midlothian

In A Ray charges me over $$400.00 to repair landscape lighting for my 16 year old home. Some of…read morethe fixtures had rusted screws which requires replacement. Todd, the owner, said this event was not included in the estimate nor were two missing lightbulb fixtures . When I complained he said he did not like my tone and refused to complete the job.

Needed help installing a new router for my home network. Andrew came here on time and did the…read moreentire thing in just a few minutes. He went the extra mile and checked out all our devices and connections optimizing them for the new network. Great guy and very personable. I would easily recommend his services to anyone looking at home automation, internet access or similar needs.

My wife was coming back from out-of-town and I wanted to surprise her with some nice home…read moreautomation features. Desperately needed someone experienced in installing Google Nest devices (2 Thermostats, 1 Hello Doorbell, and 2 Mini speakers) before she got home. I received limited replies, and the few I did receive had absurd pricing and was not able to do the installation in the time I needed it done. Even though 'Wired Up' had no reviews at the time, they were the only provider who responded with an honest quote and were able to fit me into their schedule. Andrew came onsite, and quickly got to work with the installation. Unfortunately, he ran into several obstacles (not his fault) with my wireless internet and the Nest devices not communicating properly. Instead of dropping the problem in my lap to deal with, he stayed for several hours troubleshooting my wireless issues until he got everything resolved so the Nest devices could communicate properly. Words can't even describe the level of professionalism and customer service provided to get this accomplished! Needless to say, Andrew was able to get everything installed successfully, and my wife was completely overjoyed with the new home automation. Thank you Andrew and Wired Up for my new home automation and for making the surprise for my wife happen! I won't look anywhere else for my home automation needs in the future.

I had problems with my router and I wanted a VoIP phone so I called Ahmad. Very experienced man and…read moretried to manage the situation with a minimum of hardware costs. I would definitely recommend Jointech.

I reached out to Ahmad as I'd been having connectivity issues with my wifi and before investing in…read morea new router, modem, etc...I wanted an expert to diagnose the problem. I received an immediate response and was able to schedule an appointment the next day. Turns out the problem was my router and Ahmad loaned me a spare he had that kept me up and running until my new one arrived. Ahmad has a LOT of experience with connectivity and security in large scale businesses while living in Dubai. He's got a wealth of knowledge and has made it his goal here in Virginia to understand his home users. I learned a lot in the short time it took him to get me back up and running. I plan to turn my home into a smart home - this is what he loves doing. I highly recommend him.

This has been one of the worst companies I've ever worked with. I am a first time home owner and…read moreonly signed with Vivint because they were the first ones to knock on my door... and I didn't do my homework. 3 days after the installation, I decided I didn't like it and wanted to cancel my service. My sales associate told me "you can cancel at anytime", so I took that at face value. When I called to cancel, however, I was told that I "missed the 3 day cutoff by 4 hours and was no longer able to cancel until your equipment is paid off". This month marks one year that I've been a Vivint customer. Within this year, the equipment has failed, had a short, quit working, etc, etc and a tech has been to my house 6 times. Take note that all 6 of these visits have been free of charge. I returned yesterday from a month long military class out of state and discovered that my front door sensor was broken. I called today to schedule a technician to come fix it, only to be told that I had 2 options- I could either troubleshoot it and fix it myself, or pay $99 for a technician to come to my home. I am not an electrical engineer-and if the equipment messes up after I have "fixed" it, it will be my responsibility not the company's- nor do I get a paycheck from Vivint. Therefore, I will not do the job of a Vivint employee. That knocks option 1 out. As I stated above, all of the other tech visits that I've requested within this past year have been at no charge. Now all of a sudden, it costs $99 for someone to fix a piece of equipment that is literally broken and causes my sensor to no longer work (yet I'm still paying for). I understand that companies change their policies, but MOST OF THE TIME companies will alert their customers when that happens. Also, when I kept questioning the customer service representative that I spoke to how long Vivint has had this policy, her answer was "This has been the company's policy since I've been with them." I also asked how long she had been with the company and never got an answer. So therefore, my home is unsecured, yet I'm paying $2,500+ for equipment that does not work and the company will not score fix it if I don't pay an extra $99. If Vivint can tell me how this practice is good customer service, I'll gladly listen. But they haven't been able to, nor are they willing to. I cannot wait to pay off the balance on the equipment that does not work so that I can supposedly cancel my contract with them! I am actively researching other security companies and will gladly change my service when I'm able to.

These door to door salesman are aggressive. I wanted to hear him out and what Vivant had to offer…read moreand well their system is garbage. Just stick with Ring, blink and literally any other security system. The best security is a good ol shotgun.