These guys were a life-saver! I was locked out of my condo (just moved in a week ago), and they…read morewere fast, courteous, and didn't try to take advantage of the situation by over-charging me. I was back in business within a half hour, and by a nice gentleman -- this is how customer service is supposed to be. Seems that's been lost over the years. I will always, always, always recommend these guys to any and everyone! Thank you, Brothers!

I found Brother's locksmith through another site and purchased a deal. When I arrived at the…read moreproperty, I realized that I was locked out. Luckily, I already had an appointment set with Brother's that morning. The technician arrived on time, sprayed some WD-40 in my lock and opened the door. Then he installed an electronic deadbolt lock that I bought and re-keyed my bottom lock. For approximately $120, my house is secure again. I am a happy customer. 5 Stars!

At 67, I've lived through well over 800% inflation so $5 per key, for two copies that work…read moreperfectly in my front door lock is very reasonable. I was in and done in 5 minutes. I did hang around to talk a bit, because at the time there was no other customer waiting to be served, and the staff are very friendly. There's plenty of parking on their side street, just north of Broad Street.

Fast, friendly, efficient and all for a good price! As a…read morewalk in they diagnosed my existing set of keys and set me up with a new remote key all in about a half hour!! THANK YOU

I lost my car key in the airport last week (lucky me) and needed to find a locksmith in Richmond…read morequickly. I called Mike on Tuesday and he came to my rescue on Wednesday when I landed. The entire process was extremely painless and only took less rhaminutes. He is very fast, professional, and charismatic. I will certainly be referring my friends to him in the event they have any key trouble. Would definitely recommend!

Initial review VS REVISED review: Mike is awesome and I can appreciate the fact that he has great…read morepride in his business/reputation! My first initial contact was through my car dealer almost 6 months ago (which he came to me) I did purchase an additional device outside of what the dealer covered that day. That device did stop working for me this week which I called and left a message (outside of business hours) and Mike called me back that same day and we were able to set up a time the very next day to meet and he reprogrammed my key fob in no time!!! I am so grateful for his professionalism and willingness to help so urgently. I was a little skeptical to call only because great customer service just doesn't seem to exist anymore but I'm so glad that I did call and everything went so smoothly. Revised: Welp the excellent customer service I once experienced went out the window this go round. This business will take your money give you faulty parts and blame it on you when it no longer works. I only used this service bc Lexus of Richmond sent them out to replace my car key, sold me on a key fob which I spent nearly $200 for and within 3 months the remote no longer worked. Replaced batteries only to realize that the remote deprogrammed (I've purchased key fobs from other businesses and never had to get reprogrammed 3 times in one year) I had no problem going to them due to the malfunctioning remote (travelled 30 mins) everything worked fine, then a couple months later the fob doesn't work again. I called and was grateful I only had to go 6 mins away to get reprogrammed only for 5 days later I go to unlock/start my truck in 20 degree weather w 3 kids and the doors wouldn't unlock. Texted and called asked could I please come to them today due to being 9 months pregnant and delivering my baby in the morning to get reprogrammed and was ignored sent to voicemail and told to stop calling. So now I'm left to use a key to manually unlock the driver door rush to start otherwise the alarm will go off and then unlock the other doors to let my kids in the car (2 under 1 years old) in 20 degree weather. Mike was my initial contact the first 2 interactions. These last two time was 2 different guys Mike was no where in sight. Spend your hard earned money at your own risk, this business doesn't have 1 star reviews for nothing.

Exactly the experience you would expect or hope for when needing a locksmith. Transparent pricing,…read morefast, and overall 10/10 customer service. Cut and programmed 2 key fobs in 20 minutes. Specializes in all things key-related and offers an impressive amount of other roadside services as well. Like others, I initially looked for the highest reviewed locksmiths in the area, but I paid attention to his photos and took the chance. Glad I did, easily a GO-TO option whenever needed.

I had to have a key cut and programmed for my Toytoa Rav 4. The local Toyota dealer charge was well…read moreover $500. I called around and Noble called back quickly. He quoted a price that was less than half the dealer's. AND they came to the house the next day. The tech was very professional and knowledgeable. The factory key (to replace with Toyota, at the dealership, was over $300) could not be reprogrammed. The after maker key (under $40 on line) was programmed and worked perfect. DON"T GO TO THE DEALER!

I have a rental property and came to yelp and google to find a high quality service locksmith…read more Petrone Locksmith was listed on both platforms as highly rated, so I reached out to them and 3 other companies for comparisons. Petrone Locksmith came in with the most reasonable price so I went with them. I checked one of the keys in all 3 doors and verified those worked and went about my days. The new tenant came in and had trouble with one of the doors, as did the keys I gave to my husband and daughter. I contacted Petrone, told them that I wanted to get over and check the keys just to make sure it wasn't a "you"ser error and they responded timely, letting me know to keep them posted because they would have no problems coming back out to make sure all the keys were in working order. Well, it wasn't a "you"ser error. I could get one key to work but it took too much effort. Reached out to let them know and they were quick to come back stating that they guaranteed their work. This is a small, woman owned, local business and I would strongly recommend them for their services! Because they STAND behind their work and that is so important these days. As long as they're in business, I will continue to use them for every re-key I need. Thank you Mary for being super responsive and honest. It does not go unnoticed! I appreciate you! April Brown

Mary got our lock done in a flash...quick easy communication and friendly professional service on…read moresite!!

Service was great, unfortunately my security key does not work, I'm sure they will fix it but I've…read morealready mailed it off to another city. I'm going to have to get it back first. These round keys are probably hard to duplicate.

I had a perfect experience with this company. They are honest, respectful, highly trained, and…read moreprompt. Their business practices are admirable! I'm so impressed with them!

This was the first place I called when I got stuck at the dash in on the corner of England Street…read moreand 95. The team was super supportive and luckily I had the full key intact and was able to catch a ride from my boss to the physical location. They were so kind and calmed me down when I was so nervous about getting home right after a long week of work. Super nice family owned and operated since 2003, took about 10 minutes to get a new key fast and easy and it was under $50 which I greatly appreciated! I'm getting a spare key as well so that this doesn't happen again. Just had to get a new case for the key In Rec coated it and she replaced my battery as well. Top-notch service!

I needed a copy of my Honda key after the case started cracking open. I tried a hardware store and…read morebig box store before thinking of trying a locksmith. Those other guys did not have the right equipment for the job. Eastern was able to do the job while I waited, were super friendly, and did the work for a good price. The keys they cut worked perfectly. I will go back anytime for future work and will recommend them to anyone needing help from a locksmith. Thanks for a job well done!