Amazing experience with Key West Lock & Safe. Needed a safe rekeyed. They knocked it out in a…read moretimely manner and even repaired the electronics. The service charge was less than expected. Great customer service. Highly recommended. ​

We want to nominate, Brad of Keywest Locksmith, the Official "KING of FOBS". He did the…read moreimpossible, that no man before him could accomplish. We were given excuses concerning programing and restoring our Chrysler 300 2008 Key FOBs. The Chrysler Dealership refused. "It's too old" After waiting 3 hours we had to have the car towed to AAA, and were told that the old FOB "may need a new battery!" Called several local locksmiths, and they may not have the diagnostic tools to program new FOBs, but for a home visit they would have to charge us over $100. + Then, on line, I discovered Keywest Lock and Safe Company. Called a real nice lady who said they specialized in car key FOBs. Several days later, just off Holland Road, I was introduced to Brad, who I was told was their #1 Key FOB man. After examining, looking up, researching, testing and prepared a little tool kit with a tablet attached, Brad went to work like a skilled professional, to my parking spot in front of the store. He told me it might take some time, but I didn't wait long before I heard my car beeping and Brad had just pulled off a miracle. Both key FOBs were programed, both keys were cut and working great. After months of insecurity and worry about breaking down, we have accomplished getting the backup Fobs we needed, and if they have a ceremony, and if they crown Brad of Keywest the "KING of FOBs", we can only hope they send us an invitation. (smile)

Daniel came out and made a key for me in an emergency situation after hours, professional and would…read moreuse again.

Great communication and super fast service. Very friendly, informative and professional. Would…read moredefinitely recommend to anyone needing car keys made.

Bought new safe from office. Salesman seemed uninterested in sale. Firm used to deliver safe…read morecharged me $100.00 to move old safe out. They wanted to even charge more to haul it away. Had them leave it front yard. Hopefully I can sell it for scrap. Delivery firm did not have heating rod I paid for and even questioned my honesty. Had to show them receipt. They did not even have the clips for the shelves inside. Did not provide a change key for lock. Had to get S&G to send one. Have not shown up to deliver rod or clips. Safe is MUCH smaller inside even if larger outside. Will only hold 2/3rds of my old safe. NOT a very good transaction. I DO NOT recommend this firm.

The quality of the product is good, but the customers service needs considerable work. Most…read moreimportantly, get the delivery terms in writing or arrange for delivery separately from a quality safe moving company. If I had it to do over again, I wouldn't have bought from this store, but would instead have purchased on line and arranged delivery separately.

I wrote an email to the address listed on the company's website, asking for an estimate, and…read moreincluded pictures. A few minutes later I get a response: "Williams Lock and I'm trying to watch Pittsburgh game." Don't care to bother to try and decipher this beyond someone more interested in watching the end of a blowout football game than acquiring new customers. Must be nice to be a locksmith too affluent to worry about, um, working.

A real life saver. got locked out in the freezing cold, called and was served within 30 minutes…read moreback into the warmth. Would recommend 100% for efficiency, professionalism and awesome service!!!

A no kidding, full service, brick and mortar (and mobile if you need it) locksmith / lock and key…read moreshop. They have it all to include home safes as well. Great staff, great location and extremely reasonable pricing. They will not gouge you. Period. They are now my "go to shop", forever. I won't think of going anywhere else now. I highly recommend them to you. Super nice to deal with. Family run shop. Brad.

Last week I had a phone conversation with Melisa (sp) of Coffey's Lockshop to have a key made based…read moreon a photo of manufacturer's code, which I sent per her instructions. She and I agree to a following morning pickup of my promised key. Next day, I drove 20 or so minutes to get the key as we had agreed. But, when I arrived as we had scheduled, Melissa was in a back office and front desk attendant was clueless about the arrangement made. He asked Melissa, still in the back office, who replied that was unable to obtain the blank? So, instead of calling me back as soon as she determined she would not be able to fulfill the agreed to delivery, she did nothing and I wasted time and a trip to lower Newport News. No, apology for the inconvience, Melissa never even got up to come speak to me but let the attendant stand there at the counter s with a puzzled look. My brother-in-law by the way successfully used the same photo I had sent and Shorty Wallens Locksmith made the key shortly afterwards! Moral of the story as another reviewer stated, "not the same Coffey's it was back in the earlier years.

Super professional and affordable! I would definitely recommend him to anyone that needs car keys…read morecut or needs any locksmith services!

Great job replacing my door lock. Quick, on-time and professional. Low price. He even checked other…read moredoor knobs in my home. I would definitely hire him again.

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

Well, I had the opportunity to need the services of a good locksmith, and boy, did I find one here…read more I needed a spare key and a new key fob made for my 2013 Chevy tahoe. My old fob wouldn't unlock the doors anymore, even with my changing the battery. They jumped right on the job, and even with some obstacles, we're able to make me a spare key and identify the problem with the truck that prevented making a new fob until additional repairs on the vehicle were made. Hats off and high five to the level of service I received and unequivocal praise for their assistance on a thunderstorm downpour type of day that they performed in. Don't delay. See them today for all your locksmith needs.

They came out to make a key I provided from the dealer for my vehicle. The guy literally cute the…read morekey wrong and now it won't open my door and all he programmed the vehicle to do is start and nothing else. Completely irresponsible never came back as promised.

Fast, no-hassle professional service! Answered request online immediately!…read more Thank you!

From the start Victor was super easy to work with. It was very easy to set up an appointment for…read morethe job I needed to have done, he messaged me the day of the appointment to confirm, and showed up on time. I will not hesitate to use this company again in the future if I need a locksmith.

Hello, my name is John and I just wanted to say I Had an…read moreamazing experience with Jeff the Locksmith from Lock- Allies. I lost my key to my storage unit and Jeff showed up as promised and opened my lock in minutes for a reasonable price! Thanks Jeff! Sincerely, John C

Very pleasant young man came out the same day we contacted the company. We were quoted a reasonable…read moreprice to rekey our front door lock and make copies of other keys