Amazing experience with Key West Lock & Safe. Needed a safe rekeyed. They knocked it out in a…read moretimely manner and even repaired the electronics. The service charge was less than expected. Great customer service. Highly recommended. ​

We want to nominate, Brad of Keywest Locksmith, the Official "KING of FOBS". He did the…read moreimpossible, that no man before him could accomplish. We were given excuses concerning programing and restoring our Chrysler 300 2008 Key FOBs. The Chrysler Dealership refused. "It's too old" After waiting 3 hours we had to have the car towed to AAA, and were told that the old FOB "may need a new battery!" Called several local locksmiths, and they may not have the diagnostic tools to program new FOBs, but for a home visit they would have to charge us over $100. + Then, on line, I discovered Keywest Lock and Safe Company. Called a real nice lady who said they specialized in car key FOBs. Several days later, just off Holland Road, I was introduced to Brad, who I was told was their #1 Key FOB man. After examining, looking up, researching, testing and prepared a little tool kit with a tablet attached, Brad went to work like a skilled professional, to my parking spot in front of the store. He told me it might take some time, but I didn't wait long before I heard my car beeping and Brad had just pulled off a miracle. Both key FOBs were programed, both keys were cut and working great. After months of insecurity and worry about breaking down, we have accomplished getting the backup Fobs we needed, and if they have a ceremony, and if they crown Brad of Keywest the "KING of FOBs", we can only hope they send us an invitation. (smile)

He installed a small safe for me and came back at no charge when I couldn't figure out how to work…read morethe lock. Polite and fair priced, too.

We called around all Saturday morning to try to find a locksmith who could make a car key without…read morehaving copy,same day , and without having to wait hours for them to arrive or pay ridiculous fees for "programming" the key. He arrived promptly but the service it's self took way longer than expected. At one point we were going to give up and thank him for trying. Seemed like he bit off a little more than he could chew. After about 4-5 hours we had a new key for the car. We would definitely use their services again , hopefully not for this issue though

Daniel came out and made a key for me in an emergency situation after hours, professional and would…read moreuse again.

Great communication and super fast service. Very friendly, informative and professional. Would…read moredefinitely recommend to anyone needing car keys made.

Well, I had the opportunity to need the services of a good locksmith, and boy, did I find one here…read more I needed a spare key and a new key fob made for my 2013 Chevy tahoe. My old fob wouldn't unlock the doors anymore, even with my changing the battery. They jumped right on the job, and even with some obstacles, we're able to make me a spare key and identify the problem with the truck that prevented making a new fob until additional repairs on the vehicle were made. Hats off and high five to the level of service I received and unequivocal praise for their assistance on a thunderstorm downpour type of day that they performed in. Don't delay. See them today for all your locksmith needs.

They came out to make a key I provided from the dealer for my vehicle. The guy literally cute the…read morekey wrong and now it won't open my door and all he programmed the vehicle to do is start and nothing else. Completely irresponsible never came back as promised.

They ordered and programmed a new key fob for my car. Very chill place. Fob was not cheap ($300)but…read moredefinitely below dealer price. Recommend!

I'm still sitting in the parking lot of this business. I got a key fob programmed and a key cut for…read moremy truck. There are two gentleman inside working. I asked the older man how much it would be after he informed me that they couldn't guarantee the programing would work. he replied it would run me around $55. the younger man did the work. he came back in and after maybe 10 min he told me my truck was ready. right before that I heard him ask the older gentleman did he give me a price? the older gentleman said no. I went to pay and he told me $103.50. so did he charge me 45.00 to cut a key? Either way I will not be back.

Super professional and affordable! I would definitely recommend him to anyone that needs car keys…read morecut or needs any locksmith services!

Great job replacing my door lock. Quick, on-time and professional. Low price. He even checked other…read moredoor knobs in my home. I would definitely hire him again.

When trying to locate a reputable business to work on my home entertainment system I got lucky…read more After calling a few places and even Yelping "Home Entertainment" Built-In Systems did not appear. When driving through Virgina Beach Town Center I spotted their van which listed Home Theater. Their current single low review did not deter me from investigating. I added the category to the yelp business listing. I called the office and spoke with a nice staff person named Elizabeth. I told her what I was looking to do. She provided info on charges which is $80 trip, then billed on the quarter hour $20. That seemed a bit steep. I asked to discuss the job and charges with owner Jeff Simmons who called me back within 15 minutes. After discussing the job which consisted of a new state of the art Harmony Elite Universal Remote by Logitech, installing Apple TV and making adjustments to the receiver and do an audio check for acoustics we arrived at a probable time to do the job of 2 hours to a max of 4 if they ran into an issue(s). The cost was not flexible and could not be locked in. However, I felt extremely comfortable with Jeff and felt that he and staff had the competence to do a great job. I hired them and set the appointment. Since they were backed up with the weather it took a week. The tech Brian arrived at my home 10 minutes early and called. I was just arriving home. He quickly got to work accessing the job. I could tell this guy was not milking any clock as he hustled around. Within minutes he had the Apple TV installed and began to pull out unnecessary wires from the old remote. Upon discussion of cleaning up the cabinet and ventilating it better a shelf was brought up. It was not part of the plan. However, I wanted to separate the units to vent the receiver and completely close off the cabinet. Brian again quickly got the tools necessary to trim out the existing shelf I had for the cabinet. Wow was this a good call as it looked great! And now the doors could be closed off. All the AV equipment was previously out of site controlled by a 3 year old universal remote. What changed was adding a high tech Bluetooth remote that could now operate the Apple TV. The only reason to now open the cabinet is for the Blue Ray. The snag on the job came when attempting to get a WiFi signal to set up the remote. Brian pushed through as quickly as he could never stopping a second. The delay was around 30 minutes, but it was done correctly. Next was adjustments to the sound and setting of acoustics which really made a huge difference as the previous set up over the last five years had went off track. Finally the entire set up was complete and Brian assisted me in setting up the remote on my smart phone, a neat feature. Next setting up favorites and a walk through the remote. The Harmony Elite remote was $299 and I was totally impressed. The job took a total of 3 hours and 20 minutes. The cost over $600 which included the cost of the control. I was very satisfied with what was accomplished. The system was much better than when Built-in Systems arrived. Everything looked and worked great! I also was impressed with the professionalism of Brian. Built-in Systems bread and butter is commercial alarms, they also do residential. Jeff's Dad started the business in the 70's as an alarm company. They also specialize in intercoms, central vacuums and structured wiring. Basically anything low voltage they can do interior, or exterior. The expertise necessary for my job was not taken lightly. Another company could have taken three times longer and easily screwed it up. I'm so pleased with their work. I would recommend them all day long.

Verging on fraudulent. My parents called Built-In Systems to see if they could help repair a…read morecentral vacuum system, to which the answer was "quite likely" but we need to come out and look at the system. *NO MENTION OF A SERVICE FEE". My Father is a very savvy man, but at 94 is not nimble enough to get up on a ladder to replace the brushes which he suspected was the issue. The only piece of good news is that the workers came out when they said they would. The first clue of an issue should have been that they came out in dress clothes, not in work clothes. They did not get within 6 feet of the vacuum. My Father turned on the vacuum, and said based on the noise he suspected it was the brushes. The workers confirmed that was the issue. When asked for a price they said Sir, we don't service anything, we can only offer you ane entire new motor (of which there are two in this particular vacuum), for $550/piece. Shocked my father said they could send a quote but it was not likely. Then, to make matters worse when they knew they didn't do repairs but replacement work only and still came out; my parents received a $226 bill for less than 10 minutes on sight and not actually looking at the motors. We've been trying to resolve this for months but to no avail Be warned. I live in California and hence do not get here often but I am horrified by this business practice and suggest that it may verge on abuse and fraud paying on elderly individuals. Should we get this resolved, I will remove this post.

the cashier micheal is the goat Love this place Nice ass food i Will mess up some sushiread more

In a store that large and fairly crowded employees still took the time to help…read more I asked a lady in the bakery if they carried sugar-free cakes. She stopped what she was doing to take me to where they were. It was a good distance away. I asked another employee, Jess, for help finding Hard Cider. Same thing. Stopping what she was doing just to help me. Finally, the cashier Amanda, went above and beyond to put rubber bands around my cakes, double bagged the heavier groceries then used a Wegman's Card that would save me money. None of these ladies had to go the extra mile. But they did! Hats off to these ladies. I will be going back again!!