We were re-doing all the carpeting upstairs and shopped around at all the usual places getting…read moreestimates. The salesman at Floor Trader helped us select a carpet and nobody else came close to the total price Floor Trader gave us for the carpet and installation. The fee they charge for measurement is a bit discouraging but they credit this to the purchase price. The installation crew did an excellent job, they were on time, they removed all the old flooring, took care with our furniture, and put everything back in its proper place and finished the job in one day. We were very pleased with the experience and very happy with our new carpets.

Very promising beginning. Sales people do their job well. We had good recommendations and price…read morenegotiations. the problem came when it was time to do the install. It was not Floor Trader who showed up. They subcontracted us to someone else, who I was unable to communicate with due to a language barrier. I don't care where people are born, okay, but I would like to be able to communicate with people who are working in my home so that if there is an issue we can both understand what is happening! One of the gentleman spoke spotty English (certainly better than my Spanish, which is nil.) so we were able to work through the fact Floor Trader did not tell him that furniture movement was necessary, or that he would have to cut around the cabinets because the current floor extended underneath them. Or that there was damage to be fixed to the subfloor in the kitchen where tile removal had unlevelled the area. If I had been able to speak to them however, I would have also expressed the fact that there are soft spots in the new floor. Places that bow when I walk on them. In less than a month, the quarter round came off in once place where they had brad nailed into thin air, and a few months later the entire piece under the front door came loose. Where it is still attached it is hideous because the caulking job done between it and the baseboard looks like a child smeared sugar cake icing and let it dry - thick, jagged lines. Why didn't I take these complaints to Floor Trader directly you ask? #1, because I was 8 months pregnant and TIRED. But #2, because, ONCE THEY HAD MY MONEY THEY NEVER REACHED OUT TO ME AGAIN. Not to confirm that someone showed up to do the work. Not to confirm that the work was done. Not to ask about progress, and certainly never to do a "how did it go?" questionnaire. Not once. No Email. No Text. No Call. Probably the only reason they knew the install was happening was because the men on site kept having to call their own boss who would call Floor Trader to confirm things they should have already been told (like the furniture removal requirement). The guys were amazingly silent though. No stereo, no phone calls, no earbuds. And it was HOT but they never complained. I offered to set up a fan for them, but they declined. I think maybe it would have blown around too much dust? Oh, and we are missing the threshold we paid for. It's not one I cared about as it was leading into a closet, but the point is it was on the schematic. Anyway, would not recommend.

What a great team! What a great product!…read more I spent a large amount of time looking for flooring before deciding to purchase from Cherry Carpet. Why them? Best Price after looking everywhere! Best Selection after looking everywhere! Knowledgeable and relatable Sales Team. Knew their products and even showed pictures of their own homes, where they had installed some of the products. Wonderful family feel -They were not snobbish or condescending which was experienced at other locations. Great Service! Spent time answering questions, researching and finding solutions to unusual concerns. Great Workmanship. All the contractors used for installations were wonderful and did a great job. Everyone was professional and enjoyable. I spent a reasonable amount completing a renovation of flooring with them throughout my home, and never was I concerned with Cherry Carpet. I had to extend my purchase with them for almost a year, due to delays in renovations and they never expressed concern with the time or the payment. From Halley to Ashley to Lisa and their former Manager, Eric, a GREAT team. I have referred others to them, I will continue to do so. I will definitely return to Cherry Carpet should I need something else. This is a wonderful place for feeling confident that your needs will be met.

This review is LONG overdue. I got my floors over two years ago and I having been meaning to write…read morethis review ever since. Unsat! For all the military people out there - I first checked out Cherry Flooring after my realtor said an O-6 submariner did research on all the surrounding flooring companies and, after crunching the numbers, picked Cherry Flooring. That was enough of an endorsement for me! If you know, you know. Thank you to the submariner for your service to the flooring customer base! The Cherry Flooring Staff- While the product may ultimately matter most, the Cherry Flooring staff are top-notch. I felt like they were family by the time I was done redoing 90% of the flooring in my house. For background, I had just finished two back-to-back overseas tours, bought my first house, and decided to redo a lot of the house on a tight budget and timeline. What could go wrong? Amanda spent so much time with me as I repeatedly came back "just to look" because I couldn't make a decision! Once I finally selected everything I wanted, the dreaded COVID had other plans and delayed the products I had finally chosen... back to the drawing board. Amanda and the team didn't skip a beat. They found a similar product, negotiated prices for me, and next thing you know the flooring was installed and I was one happy Sailor! The Cherry Flooring Product- Carpet - The carpet I bought has been great. In hind sight, I should have skipped buying white carpet. That said, this carpet is incredible. I spilled a curry tomato sauce on it, didn't notice it for days, and thought for sure it would never come out. I was wrong! It came right up! Luxury Vinyl Flooring - Initially, I wanted hardwood. Forget that! The LVP is the way to go. So easy to clean, looks incredible, and I will never get a different type of flooring again. White Carpet - your days are numbered. The Installation - The installation was so easy, I was at work and the team kept me updated via text and Amanda checked-in on me multiple times. What can I say, I was nervous! The only issue I ran into was with my subfloor. If I could go back and do it again, I would make sure my subfloor was ready for new flooring. I have places where it wasn't even and had objects embedded into it causing bumps. I also would have added a thicker padding under the carpet. Hindsight is 20/20. To wrap up - I highly recommend Cherry Flooring and they will be my first call for all future flooring needs!

This is a follow up to my review on Nov. 3, 2023, with pictures. Jose and his crew really did an…read moreoutstanding job. My new neighbors came in to see the work, and really loved what they saw. I will definitely recommend this company if asked. The prices are very reasonable and competitive.

Bottom Line: Would not recommend, at all. Eventually produced satisfactory work, but no…read moresupervision. Extremely rude customer service and wasted my time. If you're a military member, whose time is precious, I recommend that you look elsewhere. Quality of Work: The worker on the dominguez team worked hard replacing drywall, painting, and installing recess lighting. Actually, I'm very happy with the work of installation and painting. However, I'm very dissatisfied with the cleanup and supervision [below]. Management: Extremely poor. The team was supposed to come the day after labor day. I took off work to receive the team, but they never showed. Giving the company the benefit of the doubt, I waited two hours before calling. In short, the office management did not inform the work crew about the job and never called me to inform me of the mistake. Lisa did apologize for the mistake and told me that they'd still complete the job on schedule. The mistake cost me two nights of extra work at the office. Once the drywall was installed, the team installed the recess lighting incorrectly, which they claimed was due to the remediation team we used to fix a leak. Bottom line: the wiring was exposed prior to the installation of the drywall and would have been easily visualized with a supervisor. However, the supervisor was not present throughout the process. Consequently, the team cut several holes in the drywall they installed before getting the placement correct. Frankly, the problems existed due to language barriers and a lack of supervision. CLEAN UP: Unlike the remediation team, who taped off plastic curtains to contain the dust from covering our home, the Dominguez team only draped some plastic over the countertops. Consequently, the entire house was covered in dust from the drywall mud sanding. The Dominguez painting team did not bring any cleaning supplies, but did borrow our broom to sweep some dust. Nonetheless, sweeping was only a cursory cleaning and required us to clean the entire bottom floor, which took about 4 hours. Customer Service: Perhaps, the worst part of the job was the customer service. I accepted the apology for failing to come on the day I took off from work. However, you'd assume the dominguez team would place extra effort into accomodating the customer- Not true. When the team left the job, they left the trash on the side of our house for me to pick up. I asked Lisa from the management office to please send the team to pick up the bags of trash and boxes, which could have been easily loaded into their truck bed. She responded passive aggressively to me and ultimatelyrefused to pick up the mess. Perhaps, if they hadn't wasted my time several days in a row, I could overlook it. However, the entire experience in aggregate was the worst contracting I've experienced. I agree with the positive reviews about hard work preceding this post. However, if you value time and basic respectful customer service, I would stay away from the Dominguez Painting Company.

I would have written this review even if the company, Anderson Flooring, Inc. (Virginia Beach, VA)…read morehad reached out to ask how I felt about the stair restoration job they did for me. No one did! I was going to reach out to the owner and give him a heads up regarding this review. I could not imagine that he would be ok with what his employees were doing in his company's name! Well, come to find out, the owner came to my house to pick up the final check! I had no idea it was him! He didn't ask to see the project, or how I felt about the project. Nothing! Well ok then! Unfortunately for them, I'm retired and have some time on my hands! Also, I do depend on reviews, and I wish that someone would have given me a heads up! It would have saved me a lot of problems and headaches!!!!!!!!!!!! I'm going to stick to the facts as much as possible. But please know.... This was definitely the worst experience I have had as a homeowner, and I would NOT recommend this company AT ALL!!!!! I couldn't post all of the pictures. So, I've posted the most pertinent. If you're interested in them all, I've included them in a link. We know that pictures are worth a thousand words. https://mycloud.verizon.com/public/share/gGZTJiQzFf First, they estimated the project would take 7 days. Give or take a few days. No problem, right! It took approximately 7 weeks (May 27 - July 12). The wrong products were ordered, people didn't show when they said they would, my project wasn't a priority and so on. I must shout out the builder, Tom! He was great and was always on time and kept me updated. Otherwise, everything else was just horrible. I was constantly having to reach out for status updates. I was told before I agreed to the project that I could pretty much get any color stain I needed to compliment my flooring. The night before the stainers told me that wasn't so. Anyway... long story short. The stain was horrible. See first dark blue picture! Not at all what I was shown as a sample. Holes were left in the stair treads - I had to fill w/ wood filer (googled that!). The paint job left a lot to be desired. There is stain/paint splatter on my floors that I still can't get up. They did remove the dark stain off at my request. Now the wood is not in the best shape. The new stain isn't taking properly! Just too much to type. I am currently trying to fix the stairs myself. With the help of YouTube and my good old dad advising me, I'm getting it done. See the last few pictures w/ the lighter blue color. You wouldn't expect to have to do anything after paying over $10K, right? SMH! And I know you ask why I paid!? Well, I didn't want the fight! This had gone on long enough and I just wanted them out of my house! Lesson learned!

Happy with the product and service! The guys were quick to finish the floorings in the rooms.read more

They refinished the wood floors in our home and did amazing, efficient and expert work. Top floors…read morebent over backwards to meet our changing schedules. The HVAC vents were attractively recessed. They also beautifully repaired unseen water damaged areas with exceptional craftsmanship. I highly recommend.

Things that surprised me:…read more Top Floors uses contractors. They don't have installers on staff. The person from Top Floor who I worked with did not review or come to the house once they started. They started to install the flooring on the slab without a vapor barrier (highly recommended by the flooring company). I had to request they add it. This was discussed before the order with the Top Floor representative. My home was left dirty. They ripped up large chunks of concrete when removing the old glue down floor and concrete dust is everywhere. (Photo Included) The concrete patch they used to fill in the large chunks of missing slab was splattered on my front door. (Photo Included) They broke several door stops and left door knob imprints in my wall. I had to negotiate to get $75 dollars off the bill so I could hire someone and fix the drywall and hardware. Multiple joints of the quarter round had huge gaps. It was obvious they either didn't have a miter saw or just decided to eye-ball it. They tried to fill in the gaps but it's sill pretty obvious. (Photo Included) The 3 entryways to my kitchen have three different transitions. (Photo Included) When I have to do some more flooring in another part of my home I will just buy the flooring elsewhere and hire contractors directly myself.

They are amazing . Prompt and quick response . Flexible…read morescheduling . They called and messaged day of to remind when they were arriving . They cleaned the carpet quickly and helped me moved items back. I'm thankful I have them in my area and will continue to use them when I need the carpet Cleaned.

We were moving and needed the carpets cleaned, with one room deodorized for pet reasons. We had…read moremoved to another state and I was in a crunch to get the carpets cleaned so I put out feelers for service through Yelp and EcoNest was able to come through for us. The pricing was fair and Oliver was very professional and nice. I appreciated him working with me to get everything done without us having to be there. He also sent me photos of the finished work and I was super happy with the work done. I got no complaints from the property management after we moved out from the inspection, so I'd say Oliver and team did a fantastic job!

We hired Lanthorn to install a gas line at our residence. Dawn, the scheduler, was very friendly…read moreand prompt in her responses! The gas line was installed very soon after we requested the service. The only drawback was that they had to go through our back steps outside. Not sure why. My husband knows construction and said they probably could have done this another way. Overall, we are happy with the gas stove and things were done well other than that.

Our delta faucet was having a issue. Plumbers came out. First of all they must have went to Happy…read moreHour liquid lunch prior to coming. Wreaked profusely. In the process of changing a free part, it was stripped. One supposed seasoned technician explained to be careful to the trainee to not strip the part. Now the part is stripped. Week later, part is installed. Story from the technician it's $249.00. That's ludicrous. The technician that's what Delta charges for install of the free part. Awful experience. Go somewhere else. Mind you this was not an emergency. Unsatisfactory.

Less than 2 years after install the shower drain was leaking causing a hole in my first floor…read moreceiling. This was due to poor craftsmanship and poor choices in materials. The owner was also rude and unresponsive with a website that doesn't work, an email that doesn't work and an office staff that couldn't handle questions about the non-existent "lifetime warranty" they claim to have. For the amount I paid for this shower remodel, I expected far more from this shower/company.

I'm so glad my friend told me about this company. They were friendly, professional, and…read moreclear/upfront with every aspect of the process. On the week of the remod, the crew knocked it out in less than 4 days. My project had several stages. The crew they had working on my bathroom used their time to the fullest...not a lot of breaks or downtime which I really liked. I hate seeing a crew spend half their time smoking cigarettes or looking idle. Thanks Jeff and everyone at Prime Showers for being such a blessing.