My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that I find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

Very happy with our purchase. It was very to shop at a store with a ton of options at different…read moreprice points. Staff was spread thin but might have been due to how close it was to quitting time. Very easy return policy for the excess material we had.

Awesome service! I hired them to put up gutters and they look great. I emailed the signed proposal…read moreand the next morning they were out completing the work. Everyone I encountered at this company was very friendly and professional! They were better priced than the other company's that had given me quotes. The gutters look so good! They will defiantly be the company I go to if I need any of my windows replaced or even my siding. I would highly recommend this company!

I've just recently had Kelly's Construction install 13 replacement windows in my home. I am glad…read morethat I chose this company. Kelly's was not the cheapest quote, but it was far from the most expensive. It took them a little while to get to my job, but it was worth the short wait -- if they did poor work they wouldn't have a long line of customers! The sales crew, installation crew, and lady on the phone were all very patient and pleasant. I was quite impressed with how much respect the installation crew showed my home and the people in it. There was almost no mess to clean up inside. The final product looks fantastic. I love the windows, I love the the way the installation of the windows appear, and I'm satisfied that I've received a quality job. I've had a few friends in need of windows ask about my experiences with Kelly's and I've encouraged them to strongly consider using Kelly's.

Excellent Customer Service, By Owner Toyo, From helping me and my wife pick out kitchen cabinets…read moreand granite countertops, The owner Billy came out two times to take measurements because of some changes we wanted, Customer Service Representative Linda kept us informed about the project and provided us with some extra cabinets bumper buttons, Excellent Professional installation (Cleaning cabinets and coating the granite with Love, Again Excellent Professional Customer Service.

If you want granite for a great price, installed by Professionals in a timely manner THIS IS YOUR…read morePLACE!!!! I am absolutely pleased by the job that MGL Granite has done at my house! I highly recommend them! Just to put it in perspective, I went to Home Depot and they said it'll take up to 5 WEEKS or longer (due to the holidays) to be installed. I went to MGL and they had it installed within 12days (during the holiday season)! Like I said MGL IS YOUR PLACE!!

Two years ago we noticed the roof in the kitchen (below the master bath) was deterioting. The home…read morewas original 1972, so obviously had a shower pan leak. We contacted Kitchen and Shower Expo and had them do the work, which entailed replacing the shower pan, some carpentry work, and retiling the bottom section of the walk in shower ($8k). Less than 2 years later, the grout around the drain for about a foot and a half is COMPLETELY gone, it sags a bit, a cut tile by the drain is broke, and now I see a brown spot developing on the ceiling directly below it, indicating a leak. I am a firm believer that crap happens... It just needs to be fixed. We contacted them, and while yes I understand it is out of the 1 year window, they refuse to fix their issue without almost $1000 payment. Fine... The contract says 1 year, they can do that, even though I feel it is a poor business practice not to see that this as something beyond the contract. As she said, "We have never seen damage that bad in such a short period of time." She says it's lack of maintenance, the 3 other companies that have see it in person say otherwise. Being that, I just want to make sure future customers see what COULD happen to them, and weigh the risks. Now, Star will probably come on here and say we didn't maintain it... The original shower had been here for 51 years, and other that your typical wear and tear, the grout was good condition. She's also going to point out a piece of tile that broke off in the corner of the shower, and insinuate it fell off the side trim because of lack of upkeep. That piece of tile was one of the pieces that broke off around the drain, NOT the side trim. I have inspected the wall trim... No piece is missing. They did a fine job along the wall. No complaints there. So, long story short, 51 years, grout was still good. Kitchen and Bath Expo replace it, and less than 2 years the shower itself is worse than it was before. Is this a one off situation? Maybe. It's up to you if you want to risk it.

Star designed the bathroom and it turned out beautiful. I have received a lot of compliments. The…read morecrew that came was excellent. You could tell they knew what they were doing. They addressed every concern through out the whole process. They always showed up on time. I am extremely satisfied and I would highly recommend Kitchen and Bath Repo.

JB Courtney Flooring did a great job on our well worn oak floors. Steve suggested a natural finish…read moreand it was a great recommendation. The quality of the refinishing is excellent. They worked around the remodeling that was ongoing at our home and even came in on a Saturday to wrap up the process so we could move back into our kitchen. We will definitely use them again--I'm so happy with our floors!

A huge shout out to JB for fixing our floor quickly and giving an honest opinion about wood damage…read more Arrived on time and did the job perfectly!

We interviewed several contractors for the complete demo and remodel of our master bathroom…read more Bancroft was by far the best communicator, the most reliable, and the most reasonably priced. Throughout the six week process of picking out materials, ordering them, and install, Gerald (manager) and Jimmy (owner) were fantastic! In fact, they were so hands on, that the owner even did the majority of install himself. But what really stuck out to us, was when they ran into more damage to the subfloor than anticipated, they did not take that as an opportunity to charge us more, and instead stuck to the original estimate, despite the extra labor. They also were flexible and happily agreed to a few minor cosmetic changes that I suggested during install. The project was done perfectly, and exactly on time. We will definitely use them again for our next project!

My mother is a widow over 70 and she contracted with Bancroft Granite & Marble to do a $15,000…read morerenovation in my home. She was notified that the work was complete but when she arrived to look at it, there was building scraps and trash everywhere incluiding pieces of cut trim, stove wrapping, tools, etc. There was dirt everywhere and none of the new counters had even been wiped. They had failed to obtain the proper electrical permits to do the work. I paid $1600.00 for a custom built storage island which appeared to be pre-manufactured made from particle board --certainly not a custom built piece. They failed to install quarter round on the newly tiled floor leaving a visbable gap between the tiles and the baseboards. They installed a shelving unit but the wood did not quite fit to cover the area. When she asked habout this, she was told that they used scrap wood and that was all he had. When she notified Jim of her concerns, he cursed her and my brother out and said he was finished. She contracted with Jim in Match of 2017. He was contacted and requested to complete and finalize the job. She has not heard anything from him since May 2017. The work remains incomplete as of July 2017. I absolutely do NOT recommend using this company for any renovation or work. My mother was looking forward to moving back into her home after being away for several years. She is still unable to use the kitchen and move into her house. This company does not stand by their work; does not do a quality job; is not concerned with customer service or satisfaction.

We had 3 companies come to the property to discuss our kitchen extension project in the fall of…read more2025. One never followed up with any proposals, etc. Another came and listened to what we wanted, but required a Large deposit and a signed contract before providing any renderings. They did give me a ballpark price which was Way out of our budget. The representative from CDW listened to what we wanted to do. He also took extensive measurements inside and outside of the house. He said CDW would provide computer renderings within 2 weeks. No deposit required. He also asked about our budget for the project. We liked what we saw on the computer renderings. We had CDW adjust the size of the space down a little from the original drawings and the price reached our budget. We hired them for the job at this point. We are very happy with how the project went. All the subcontractors showed up when promised and on time. They all did very nice work. the carpenter team was outstanding at problem solving any issues that came up adding a new addition onto an old farmhouse. We did make a few changes to the original plan and CDW was very accommodating. The communication between their office staff and us was outstanding. We couldn't ask for a nicer finished project or a better company to work with. We would definitely hire them again in the future.

I worked with Home Depot for small galley kitchen remodel (cabinets/countertops). Cabinets…read moreinstalled by Custom Design Works. Great communication from them from start to finish. Coordinated with Dale for initial measure and 2nd measure, quality check as well as installation. Everyone showed up when they said (or called in advance when running late) and completed the job faster than originally estimated. There was a small gap between ceiling (ceilings fault ... it slants) and top of cabinet which was actually not CDW's fault (Home Depot did not add scribe molding to original estimate) and Dale called me back immediately to explain problem and offer a solution. I appreciate solutions and not excuses! I would definitely feel comfortable referring to my friends and family based on my experience.

On July 1, 2019 I hired Jack's Tile & Carpet for a carpet installation. On arrival the driver of…read morethe truck struck my building. The owner Jack Hall, did not want to do the right thing. He did not want to file a claim for the damages and instead tried to dictate how the situation was going to be taken care of. As of this date, my property has not been repaired. Mr. Hall has done everything in his power to ignore his responsibility and I believe the community has a right to know when a local businessman isnobehaving in a professional and courteous manner.

We needed to replace the flooring in our kitchen, family room, sitting room, bedroom, and four…read moreclosets, and wanted hardwood floors. But the subfloor was chip board and needed plywood to support the hardwood. Three estimates showed Jack's to be $6K less than the others. Having a good recommendation from our best friend clinched the decision. The communication we had with Jack's was outstanding. The installers were very friendly, respectful, and competent. They cleaned up after themselves each day. The installation took a little longer than they anticipated (and about where we figured as it was a big job). Once the flooring was done, there were a few items that needed attention - normal for any project. The punch list was handled quickly and effectively with great communication. We could not be happier with the price, quality of product, installation, and customer communication and support. If there were more than five stars to give, Jack's Tile and Carpet would be a 10! Our floors now look fantastic, and the oriental rugs never looked better. Jack even stepped by to stop on the progress. Robert came by three times. What a transformation! Thanks, Jack, Robert, and Derrick!