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Floor Trader

4.0 (12 reviews)
Closed 9:00 am - 5:00 pm

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11 months ago

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6 years ago

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8 years ago

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9 years ago

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8 years ago

Great customer service and competitive prices. Def recommend.

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Review Highlights - Floor Trader

Floor Traders offered a product that was above the quality of vinyl flooring and looks comparable with true finished hardwood.

Mentioned in 2 reviews

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ProSource of Hampton Roads

ProSource of Hampton Roads

(20 reviews)

We started working with Prosource in early March at the recommendation of a local independent…read morecontractor to check out flooring, cabinets and countertops for our kitchen remodel. We stopped in on a Saturday and spent most of our time browsing floor options. We worked initially with Alexandra, who was very helpful when looking at photos of our home. She was very informative when it came to styles and options and allowed us to check out several samples to take home. Before the end of our visit, she referred us to another associate to discuss counters and cabinets. He was initially very helpful as we looked at options to fit our budget and space. Eventually, we went with another manufacturer for custom cabinets, so we were now considering only countertops with Prosource. Fast forward 3 months - we found another material we liked at Superior Marble in Portsmouth, which Prosource also carried. We were excited to learn that they could provide and install for nearly $3k less than Superior and with a faster turnaround time. When it came to getting the invoice and contract from the associate at Prosource, he became harder to get hold of. He would promise information and never provide it; would not return emails or phone calls or would do so weeks later. We had to send multiple requests via email and phone for composed estimates and paperwork to sign and to schedule the templating. He ended up leaving the company and we got passed around to 3 or 4 other people to help us with templating the countertops and scheduling installation. Of note, they also requested payment in full to even get scheduled. We paid and got on the schedule for a month later (Jul 30th). After template, it was 2 1/2 weeks to install (Aug 18th). They had a subcontractor complete the template and installation - Mike - and he was great to work with. We did have some issues after installation - sharp edges, a stain and a slight chip after installation and he returned within 2 weeks to take care of those issues and make sure we were satisfied, which we are! Other than the back and forth with associates @ Prosource which were a slight headache, I have no hesitation recommending the product we purchased. We saved a good chunk of money, but it came at the cost of a wait, which was overall worth it. I would consider returning when we renovate our bathrooms in the near future.

Went in there expecting service. Waited for someone to assist and no one came like the guy at the…read morefront said. The one girl in the area looked at us and said something to someone in the office in the corner and never bothered to come over and helped. Needless to say we got NO assistance. I guess we looked like we could not afford their stuff....don't let the looks fool you.....SMH

Cherry Carpet & Flooring - Customer home designed and installed by Cherry Carpet & Flooring

Cherry Carpet & Flooring

(12 reviews)

What a great team! What a great product!…read more I spent a large amount of time looking for flooring before deciding to purchase from Cherry Carpet. Why them? Best Price after looking everywhere! Best Selection after looking everywhere! Knowledgeable and relatable Sales Team. Knew their products and even showed pictures of their own homes, where they had installed some of the products. Wonderful family feel -They were not snobbish or condescending which was experienced at other locations. Great Service! Spent time answering questions, researching and finding solutions to unusual concerns. Great Workmanship. All the contractors used for installations were wonderful and did a great job. Everyone was professional and enjoyable. I spent a reasonable amount completing a renovation of flooring with them throughout my home, and never was I concerned with Cherry Carpet. I had to extend my purchase with them for almost a year, due to delays in renovations and they never expressed concern with the time or the payment. From Halley to Ashley to Lisa and their former Manager, Eric, a GREAT team. I have referred others to them, I will continue to do so. I will definitely return to Cherry Carpet should I need something else. This is a wonderful place for feeling confident that your needs will be met.

This review is LONG overdue. I got my floors over two years ago and I having been meaning to write…read morethis review ever since. Unsat! For all the military people out there - I first checked out Cherry Flooring after my realtor said an O-6 submariner did research on all the surrounding flooring companies and, after crunching the numbers, picked Cherry Flooring. That was enough of an endorsement for me! If you know, you know. Thank you to the submariner for your service to the flooring customer base! The Cherry Flooring Staff- While the product may ultimately matter most, the Cherry Flooring staff are top-notch. I felt like they were family by the time I was done redoing 90% of the flooring in my house. For background, I had just finished two back-to-back overseas tours, bought my first house, and decided to redo a lot of the house on a tight budget and timeline. What could go wrong? Amanda spent so much time with me as I repeatedly came back "just to look" because I couldn't make a decision! Once I finally selected everything I wanted, the dreaded COVID had other plans and delayed the products I had finally chosen... back to the drawing board. Amanda and the team didn't skip a beat. They found a similar product, negotiated prices for me, and next thing you know the flooring was installed and I was one happy Sailor! The Cherry Flooring Product- Carpet - The carpet I bought has been great. In hind sight, I should have skipped buying white carpet. That said, this carpet is incredible. I spilled a curry tomato sauce on it, didn't notice it for days, and thought for sure it would never come out. I was wrong! It came right up! Luxury Vinyl Flooring - Initially, I wanted hardwood. Forget that! The LVP is the way to go. So easy to clean, looks incredible, and I will never get a different type of flooring again. White Carpet - your days are numbered. The Installation - The installation was so easy, I was at work and the team kept me updated via text and Amanda checked-in on me multiple times. What can I say, I was nervous! The only issue I ran into was with my subfloor. If I could go back and do it again, I would make sure my subfloor was ready for new flooring. I have places where it wasn't even and had objects embedded into it causing bumps. I also would have added a thicker padding under the carpet. Hindsight is 20/20. To wrap up - I highly recommend Cherry Flooring and they will be my first call for all future flooring needs!

Floor Trader - flooring - Updated May 2026

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