If there is such a thing as perfect, the carpet is perfect! The value, quality and installation is…read moreperfect. From our first meeting to the end everything went well. Everyone was professional. Veronica was present to ensure all went well. Julio did an absolute perfect job installing. I highly recommend this business.

Overall everything was great. From start to finish nothing but praise for the company as a whole…read more The price and selection was great and the whole team was a pleasure to to business with. Veronica who we interfaces the most with in regards to the estimate and overall quality control and management of the project. Bobby who installed the carpet was great and did an amazing job with a great personality. The work was done beyond our expectations. If any flooring is needed in the future we know who to goto.

Did an amazing job cleaning our rug. We have cats that like…read moreto ... expel their dinner on stuff.... Looks brand new!

Alex was awesome! My rugs look 10 times better. They all needed some TLC and this place provided…read moreit! Thanks Gonsenhauser!!!!! I'd recommend you to everyone! Riggsie, Ocracoke, NC

Can you say A1 customer service? I worked with Chris throughout the process of reflooring our home…read moreafter there was water damage. He came personally to our home with samples, provided quick response updates via email and text. We were offered same day results as far as estimates went. We were able to schedule our flooring install within 2 weeks, could have been sooner but we had to wait on the install of our vinyl planking. The prices here were reasonable and if you're military, they offer a discount. If I ever need flooring done again I will be sure to come back to them. If you want great customer service, great prices, and a quick turnaround on your project reach out to Floors To Go and ask for Chris.

We worked with Chris on what type of flooring we wanted and he was very patient with how many…read morequestions and how many times we changed our mind. excellent customer service in his part! Our installers were Kenny and Marshall, they were so nice and got the job done very quickly. They had great interpersonal skills and we all had good conversations and amazing customer service! They did a fantastic job on our floors! They some how managed to make our floors look like they had no issues! Our floors were terrible before hand and they did such a great job it came out flawless! I HIGHLY RECOMMEND AND WOULD DEFINITELY USE THIS COMPANY AGAIN!!!

Very promising beginning. Sales people do their job well. We had good recommendations and price…read morenegotiations. the problem came when it was time to do the install. It was not Floor Trader who showed up. They subcontracted us to someone else, who I was unable to communicate with due to a language barrier. I don't care where people are born, okay, but I would like to be able to communicate with people who are working in my home so that if there is an issue we can both understand what is happening! One of the gentleman spoke spotty English (certainly better than my Spanish, which is nil.) so we were able to work through the fact Floor Trader did not tell him that furniture movement was necessary, or that he would have to cut around the cabinets because the current floor extended underneath them. Or that there was damage to be fixed to the subfloor in the kitchen where tile removal had unlevelled the area. If I had been able to speak to them however, I would have also expressed the fact that there are soft spots in the new floor. Places that bow when I walk on them. In less than a month, the quarter round came off in once place where they had brad nailed into thin air, and a few months later the entire piece under the front door came loose. Where it is still attached it is hideous because the caulking job done between it and the baseboard looks like a child smeared sugar cake icing and let it dry - thick, jagged lines. Why didn't I take these complaints to Floor Trader directly you ask? #1, because I was 8 months pregnant and TIRED. But #2, because, ONCE THEY HAD MY MONEY THEY NEVER REACHED OUT TO ME AGAIN. Not to confirm that someone showed up to do the work. Not to confirm that the work was done. Not to ask about progress, and certainly never to do a "how did it go?" questionnaire. Not once. No Email. No Text. No Call. Probably the only reason they knew the install was happening was because the men on site kept having to call their own boss who would call Floor Trader to confirm things they should have already been told (like the furniture removal requirement). The guys were amazingly silent though. No stereo, no phone calls, no earbuds. And it was HOT but they never complained. I offered to set up a fan for them, but they declined. I think maybe it would have blown around too much dust? Oh, and we are missing the threshold we paid for. It's not one I cared about as it was leading into a closet, but the point is it was on the schematic. Anyway, would not recommend.

My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that l find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

After a pipe burst, we needed flooring and installation in four rooms. We chose natural wood…read moreflooring that looks great from the front door through the dining and living areas. We chose new tile in the bathroom and it was installed flawlessly. The bedrooms were done in berber carpet, with everything put back in place. Thanks to Dominick and his team!

For months I contacted people about getting new flooring, even had guys come by and take…read moremeasurements but for whatever reason they were un-responsible with an estimate much less doing the work. And after bad experiences with the "big box" stores on major appliance and home related purchases, I wasn't giving them any more money. Of all things, my plumbing contractor recommending Dominion Floor Covering after I even complained to them about bad service, and I have to say I what a great recommendation. After my initial inquiry, Nick came by the next day, took the measurements and with 24 hours I had an estimate. After I finalized my material color selection I had the work scheduled. The day of the work the crew arrived one half hour EARLY (when does ANY contractor show up early?). The three man crew led by Steve with Ronnie and Keith worked with great diligence, and were done by 4pm. The overall finish of my new flooring is excellent, the amount of custom cutting for molding and transitions due to the layout of my home was first class, the place was cleaned up with no debris, the whole thing was just great. In all my years as a home owner, I've never seen anything like. I have additional flooring work to complete, and no doubt I'm having Dominion come back to do it. Highly recommend.

Was trying to get carpet repaired and they set me up extremely quickly to get an estimate and…read morerepairs done! Highly recommend them!

We were having our kitchen remodeled and used Interiors by H&W, for the floor tile and backsplash…read moretile. Mike Albertson was very helpful in selecting the best materials that fell within our budget. He even helped in color selection and gave us all the information we needed, to make an informed decision. His crew arrived prepared and completed the job in one day! I recommend them for any job you may happen to have. You won't be disappointed.

Family Flooring worked quickly and efficiently. I highly recommend their carpeting business!read more

Great selection and pricing. Randy at store level was great to work with. Gene (installer) was…read moreoff the charts good....phenomenal attention to detail.

Outstanding Experience with Artistic Flooring!…read more Artistic Flooring did a fantastic job from start to finish. Billy, the owner, runs a true turnkey operation -- from product selection and demo/disposal to prep, installation, and final finishing, everything was handled seamlessly. Unlike other companies where you buy materials and then have to find your own installers, Artistic manages the entire process with zero finger-pointing. The installation crew was exceptional. Caleb led the team with Anthony, Xavier, and Tanner -- all prompt, professional, and courteous. Their attention to detail was remarkable; you'd think they were working on their own homes. My project was more complex than most, with laminate plank flooring installed on a diagonal, requiring countless precision cuts and careful layout. They handled it flawlessly. When we discovered some damaged plywood under the old flooring from a previous window leak, Caleb and Anthony replaced the subfloor quickly and professionally, keeping the schedule right on track. Everything -- from moving and resetting furniture and appliances to reinstalling toilets, painting, and caulking the white quarter round -- was done with care and craftsmanship. If you want a flooring company that delivers quality, professionalism, and true accountability, Artistic Flooring is the one to choose. Billy and his team are as good as it gets!

Breathtakingly beautiful floors are what Artistic Flooring brings into a home. Words are not enough…read moreto express my satisfaction with Artistic Flooring. If floors were music, Artistic Flooring is a symphony composer. Billy, the owner: From day one, Billy always showed that he was an expert in his field, which made me confident in the company's ability to help me (after a prior contractor had significantly marred my floors). Whenever there is significant project in a home, it is an incredibly stressful and nerve-wracking, and, after a bad experience, hard to trust. Billy's calm and confident demeanor really reassured me that I, and my house, would survive the disaster in my home and everything would be better than new by the end of Artistic Flooring's project. I had no idea how truly exceptional and stunning the floors would become with Artistic Flooring. Chris, the Refinishing Guru: Chris is a phenomenal craftsman, effectively a master artisan, when it comes to hardwood floors. Chris is not only exceptionally skilled but also possesses an intuitive, zen-like, understanding of wood. His attention to detail was incomparable and resulted in table top smooth floors. In fact, I ran a silk scarf across the floors throughout my house with not a single snag - and this was BEFORE staining and finishing. During the process, Chris was always looking for ways to better enhance the final product. When I was having difficulty deciding between two stains, Chris applied them in multiple rooms and encouraged me to view them at different times of the day. After taking the time to listen to my thoughts the next day, he suggested two coats of stain to obtain the depth I was looking for (something other contractors will not do). The end result was breathtakingly beautiful floors. Deanna, the project manager: Deanna demonstrated a deep, thorough understanding of the entire refinishing process as well as flooring and stain options. Deanna took well over an hour to not only patiently help this poor novice comprehend the hardwood flooring process but also to understand my household and what my needs and preferences were. Deanna was adept at managing the entire refinishing process, always friendly, while consistently following up and staying on top of the myriad of details. I can see why Deanna was a recipient of the Top 40 under 40 Award by Hardwood Floors Magazine in 2023.

Great price, fast and courteous installation. I had a few issues anyone getting carpet should be…read moreaware of. The expensive transition I had installed from the bathroom to the bedroom was taken up and replaced with an ugly gold cheap transition, and the same style transition leading to the closet was not installed well at all. I got the nice padding and now I have two doors that won't open. This problem was not brought to anyone's attention and the install team was long gone when we discovered it. One good thing was my stairs, the stairs look amazing.

Carpet World was very reasonably priced and I like their work. I am definitely selecting them…read moreagain for future flooring jobs.

We have had a terrific experience working with Carpet One and their lead customer service…read morerepresentative, Desiree. We first heard about the company through a family member and decided to give them a try. The staff is very friendly, personable and knowledgeable about their products. If they do not know the answer to something they do not hesitate to look it up for us. We trusted them with installing wall to wall carpeting for our newborn baby's nursery and we couldn't be happier. The installation was professional and quick. Now we are looking into installing wall to wall carpeting in our family room for our little one to crawl around in and we automatically knew we would be going back to Carpet One. Thanks, Carpet One!

Carpet world in Norfolk is my go for flooring. Lorraine is very friendly and knows what she is…read moredoing. I would definitely recommend her! She recommended the vinyl plank flooring for our new home and we love it. Especially with us having young children the vinyl looks good and it's super easy to clean. The installers were on time and finished in one day.