Miguel and his crew did an amazing job with removing and installing the new flooring! The new…read morefloors and stairs look amazing! I highly recommend the for your flooring needs. They went above and beyond! They cleaned up every day when they were finished for the day! Great crew! Great work! Very pleased with everything!

They came in a ripped out and repaired/replaced the whole bathroom floor then reassembled…read moreeverything all in one afternoon. Very friendly and communicative. Very good price, too.

I am very happy with Superior Interiors. They have provided service many, many times for my Real…read moreEstate clients and also for my personal home. They have had good service, good pricing and excellent results. They are a good value for the consumer.

Superior Interiors, Is the best in the floor restoration business in the area…read more I was a supervisor for over twenty years in the area. When we were doing floor repairs or replacements they were my first call. They show up on time, bring all the materials, and the installers are professional. CALL THEM TODAY!

Can you say A1 customer service? I worked with Chris throughout the process of reflooring our home…read moreafter there was water damage. He came personally to our home with samples, provided quick response updates via email and text. We were offered same day results as far as estimates went. We were able to schedule our flooring install within 2 weeks, could have been sooner but we had to wait on the install of our vinyl planking. The prices here were reasonable and if you're military, they offer a discount. If I ever need flooring done again I will be sure to come back to them. If you want great customer service, great prices, and a quick turnaround on your project reach out to Floors To Go and ask for Chris.

We worked with Chris on what type of flooring we wanted and he was very patient with how many…read morequestions and how many times we changed our mind. excellent customer service in his part! Our installers were Kenny and Marshall, they were so nice and got the job done very quickly. They had great interpersonal skills and we all had good conversations and amazing customer service! They did a fantastic job on our floors! They some how managed to make our floors look like they had no issues! Our floors were terrible before hand and they did such a great job it came out flawless! I HIGHLY RECOMMEND AND WOULD DEFINITELY USE THIS COMPANY AGAIN!!!

If there is such a thing as perfect, the carpet is perfect! The value, quality and installation is…read moreperfect. From our first meeting to the end everything went well. Everyone was professional. Veronica was present to ensure all went well. Julio did an absolute perfect job installing. I highly recommend this business.

Overall everything was great. From start to finish nothing but praise for the company as a whole…read more The price and selection was great and the whole team was a pleasure to to business with. Veronica who we interfaces the most with in regards to the estimate and overall quality control and management of the project. Bobby who installed the carpet was great and did an amazing job with a great personality. The work was done beyond our expectations. If any flooring is needed in the future we know who to goto.

Awesome service and great carpets!…read more I was referred to Ms. Kathy Hacker by our realtor when I was looking for a house in Virginia Beach. She was very professional, very patient and helpful in getting what we want for our house. Mind you, we were at Texas when we were doing all the negotiations. Needless to say we got our carpet that we like and in our budget. The installers who came in are very professional and courteous. Got everything done in a day and cleaned up after themselves. I would have given them a 5 star, but during installation, they poked a hole in a closet door, I'm thinking the workers pushed the door all the way out that the door stopper pushed a hole in the door. One of the workers came by a few days later after I told Kathy what happened. The guy said he will come back to repair the door but never did. We had the carpet installed at the end of July, it is now November so I figured they are not coming back to repair it. That is why I waited to write my review. Overall, great job, carpet feels great, looks great. If it wasn't for the hole on my door, absolutely 5 stars worthy company.

If you're going to consider Empire, make them your last choice to view. The Empire Today Sales…read moreConsultant found multiple ways to express that my consultation was a waste of his time unless I was ready to buy immediately. To push The sale forward the consultant offered the option to make a deposit to hold the deal and he would give me additional time to decide. He offered that I could change the order within 5 business days, or if I needed to cancel, then I would be fully refunded within 5 business days. The consultant claimed that my previous work with the military justified the exception. He called a supervisor, "A.S.M. Karen", to approve the exception. On Day 4, I called the phone number the sales consultant gave me to change or cancel. I requested the cancellation and Empire's corporate office declined the refund. By policy, a customer only has 3 days to cancel. The Sales Consultants appear to be at liberty to generate orders by any means, even in opposition or violation of policy. There is no local office contact information, corporate does not route calls to local offices. The consultant advised that I tell his corporate office to read the "special instructions" approved by A.S.M. Karen, to which the corporate office has no documentation, notes, or special instructions related to this exception. Dr. Gaither, the sales consultant, took no accountability for being manipulative and misleading for a transaction. This experience revealed a series of issues: - Sales consultants appear able to generate orders using promises that contradict company policy/contracts - Corporate has no visibility or accountability for those promises - There is no local office contact, and corporate will not reach local offices directly, leaving customers with no path to resolve disputes.

Juan Jorge Floors did an outstanding job installing new flooring throughout our entire home. From…read morestart to finish, the team was polite, professional, dependable, and incredibly easy to work with. What impressed us most was their patience and professionalism. We were still in the process of moving in, so they had to work around furniture, boxes, and our dogs while completing flooring installation throughout the house. Even with all of those obstacles, the crew remained friendly, respectful, and positive the entire time. They never made us feel like we were creating an inconvenience or making their job more difficult. The workmanship was excellent, and the entire team was a pleasure to have in our home. If you're looking for a professional flooring contractor for whole-house flooring installation, flooring replacement, or residential flooring services, I highly recommend Juan Jorge Floors. Their customer service, professionalism, and attention to detail made what could have been a stressful flooring project a very smooth experience. We would absolutely use Juan Jorge Floors again and recommend them to anyone looking for a reliable local flooring company.

Juan Jorge Flooring was highly recommended by a friend and I now know why! They were professional,…read morepersonable, affordable, knowledgeable and flexible! I needed flooring for my new home and the closing date kept getting pushed back. Juan was very understanding and was in my house the day after I closed! He was finished within 3 days and left the place spotless! He assured me that if I had any problems or need future repairs he would be happy to help. I love my new home because the floors are perfect! Exactly what I had hoped for! Thank you, Juan and crew! Martha P

Did an amazing job cleaning our rug. We have cats that like…read moreto ... expel their dinner on stuff.... Looks brand new!

I took a silk rug to be cleaned and they did not get the fringe any cleaner than when I took it in…read more My fringe is ripped in one place. They insist the picture taken a few minutes after dropped it off proves it was damaged when I delivered it. As the picture was not taken in my presence, it could have been caught on a door when taking it to the work room. They offered to reclean the rug, but I don't trust them not to damage it more.

Had extra thick vinyl floor covering installed in my sunroom. Their installers were quick and…read moreprofessional. The finished job still looks fantastic even though it was done over a year ago, and the extra cushion under foot is still amazing. Before selecting my flooring from Dominion I did a lot of shopping around. I found Dominion to have the best customer service and overall all value for products. I especially liked being greeted by the big yellow dog. A.S.

After a pipe burst, we needed flooring and installation in four rooms. We chose natural wood…read moreflooring that looks great from the front door through the dining and living areas. We chose new tile in the bathroom and it was installed flawlessly. The bedrooms were done in berber carpet, with everything put back in place. Thanks to Dominick and his team!

Larry, the owner of the company went out of his way to oversee my kitchen backsplash and…read morereplacement of all the flooring throughout my entire home when Lowe's walked off the job because I complained about their terrible work. Future Flooring's workman and Larry saw to every detail making sure all my concerns were addressed. Best Customer Service I've ever experienced. Larry (the owner) views each and every customer as family and does whatever it takes to provide a satisfying and pleasurable experience for all his customer's. He takes it personally if you are not excited about your results. I have never met a more professional, personable and Customer Service friendly Contractor in my life. He has been in the industry for decades and extremely savy regarding flooring and tile recommendations or questions. Not only will the work done by this company be beautiful and reasonably priced, but chances are that you will have made a friend and associate for life. Vicki Kernazitskas

I used Future Flooring to replace carpet in my master bedroom and redo the floors in the rest of my…read morehouse. The process was seamless and the entire team was professional, efficient and responsive. They were flexible and worked around my schedule. I would recommend this company to my friends, family, and anyone looking to have their floors done in a professional manner. I'll definitely be using them for future work in my house.

When I called Floor Coverings International I was almost in tears so frustrated with the limited…read moreoptions I had found locally after searching for months. Beverly answered and assured me that "We" would figure it out. Wow did "We"! She took all my fear and frustration away and They delivered Excellent Professional Service. She explained one son Josh does flooring and the other son Jason does countertops with "Get Stoned countertops ", Now they also do cabinets. The Quality and Value of my Utility Room, Bathroom, Dining Room, and Kitchen Floors are Amazing!!! So Amazing we are scheduling to do the rest of the house. Josh's crew came in very Professional laid the floor in one day and sealed them the next...They have a forever Fan and Cheerleader in me!!!

They were prompt but at the last minute canceled because of my address which they had the whole…read moretime. The first thing I lead with is my address which is remote. I was sad about this.