Outstanding Experience with Artistic Flooring!…read more Artistic Flooring did a fantastic job from start to finish. Billy, the owner, runs a true turnkey operation -- from product selection and demo/disposal to prep, installation, and final finishing, everything was handled seamlessly. Unlike other companies where you buy materials and then have to find your own installers, Artistic manages the entire process with zero finger-pointing. The installation crew was exceptional. Caleb led the team with Anthony, Xavier, and Tanner -- all prompt, professional, and courteous. Their attention to detail was remarkable; you'd think they were working on their own homes. My project was more complex than most, with laminate plank flooring installed on a diagonal, requiring countless precision cuts and careful layout. They handled it flawlessly. When we discovered some damaged plywood under the old flooring from a previous window leak, Caleb and Anthony replaced the subfloor quickly and professionally, keeping the schedule right on track. Everything -- from moving and resetting furniture and appliances to reinstalling toilets, painting, and caulking the white quarter round -- was done with care and craftsmanship. If you want a flooring company that delivers quality, professionalism, and true accountability, Artistic Flooring is the one to choose. Billy and his team are as good as it gets!

Breathtakingly beautiful floors are what Artistic Flooring brings into a home. Words are not enough…read moreto express my satisfaction with Artistic Flooring. If floors were music, Artistic Flooring is a symphony composer. Billy, the owner: From day one, Billy always showed that he was an expert in his field, which made me confident in the company's ability to help me (after a prior contractor had significantly marred my floors). Whenever there is significant project in a home, it is an incredibly stressful and nerve-wracking, and, after a bad experience, hard to trust. Billy's calm and confident demeanor really reassured me that I, and my house, would survive the disaster in my home and everything would be better than new by the end of Artistic Flooring's project. I had no idea how truly exceptional and stunning the floors would become with Artistic Flooring. Chris, the Refinishing Guru: Chris is a phenomenal craftsman, effectively a master artisan, when it comes to hardwood floors. Chris is not only exceptionally skilled but also possesses an intuitive, zen-like, understanding of wood. His attention to detail was incomparable and resulted in table top smooth floors. In fact, I ran a silk scarf across the floors throughout my house with not a single snag - and this was BEFORE staining and finishing. During the process, Chris was always looking for ways to better enhance the final product. When I was having difficulty deciding between two stains, Chris applied them in multiple rooms and encouraged me to view them at different times of the day. After taking the time to listen to my thoughts the next day, he suggested two coats of stain to obtain the depth I was looking for (something other contractors will not do). The end result was breathtakingly beautiful floors. Deanna, the project manager: Deanna demonstrated a deep, thorough understanding of the entire refinishing process as well as flooring and stain options. Deanna took well over an hour to not only patiently help this poor novice comprehend the hardwood flooring process but also to understand my household and what my needs and preferences were. Deanna was adept at managing the entire refinishing process, always friendly, while consistently following up and staying on top of the myriad of details. I can see why Deanna was a recipient of the Top 40 under 40 Award by Hardwood Floors Magazine in 2023.

My wife and I visited Floor Trader's Chesapeake store this past weekend to research cost on a…read moreflooring project we're considering. We let the salesman know we weren't quite ready to buy yet--or that we might not be doing our flooring project at all--and despite that, the service we received was was above and beyond the call, even if we'd have spent thousands that day. If we do get to the project, we will most certainly be buying from Floor Trader.

My contractors used Floor Trader when we had some water damage and had to replace our beautiful,…read moretraditional hardwood. My husband and I went in person to Floor Trader and chose our samples and what we got vs what we chose is completely different! At the very least so no other person is in the same circumstance that I find myself in, the company should discard that "sample" of the floors that were in the showroom. How is your company and also the manufacturer okay with me just simply hating my floors? This was supposed to be a lovely experience and between Floor Trader (Andrew you were actually very nice and helpful) and my incompetent contractors, this was a terrible experience and I would not recommended doing business with anyone involved in the future. I am aware that Floor Trader is just the supplier and not the manufacturer but they were no help at all when I voiced my concerns and now I'm just stuck with floors that I truly detest. I don't want this to happen to anyone else.

We were re-doing all the carpeting upstairs and shopped around at all the usual places getting…read moreestimates. The salesman at Floor Trader helped us select a carpet and nobody else came close to the total price Floor Trader gave us for the carpet and installation. The fee they charge for measurement is a bit discouraging but they credit this to the purchase price. The installation crew did an excellent job, they were on time, they removed all the old flooring, took care with our furniture, and put everything back in its proper place and finished the job in one day. We were very pleased with the experience and very happy with our new carpets.

Very promising beginning. Sales people do their job well. We had good recommendations and price…read morenegotiations. the problem came when it was time to do the install. It was not Floor Trader who showed up. They subcontracted us to someone else, who I was unable to communicate with due to a language barrier. I don't care where people are born, okay, but I would like to be able to communicate with people who are working in my home so that if there is an issue we can both understand what is happening! One of the gentleman spoke spotty English (certainly better than my Spanish, which is nil.) so we were able to work through the fact Floor Trader did not tell him that furniture movement was necessary, or that he would have to cut around the cabinets because the current floor extended underneath them. Or that there was damage to be fixed to the subfloor in the kitchen where tile removal had unlevelled the area. If I had been able to speak to them however, I would have also expressed the fact that there are soft spots in the new floor. Places that bow when I walk on them. In less than a month, the quarter round came off in once place where they had brad nailed into thin air, and a few months later the entire piece under the front door came loose. Where it is still attached it is hideous because the caulking job done between it and the baseboard looks like a child smeared sugar cake icing and let it dry - thick, jagged lines. Why didn't I take these complaints to Floor Trader directly you ask? #1, because I was 8 months pregnant and TIRED. But #2, because, ONCE THEY HAD MY MONEY THEY NEVER REACHED OUT TO ME AGAIN. Not to confirm that someone showed up to do the work. Not to confirm that the work was done. Not to ask about progress, and certainly never to do a "how did it go?" questionnaire. Not once. No Email. No Text. No Call. Probably the only reason they knew the install was happening was because the men on site kept having to call their own boss who would call Floor Trader to confirm things they should have already been told (like the furniture removal requirement). The guys were amazingly silent though. No stereo, no phone calls, no earbuds. And it was HOT but they never complained. I offered to set up a fan for them, but they declined. I think maybe it would have blown around too much dust? Oh, and we are missing the threshold we paid for. It's not one I cared about as it was leading into a closet, but the point is it was on the schematic. Anyway, would not recommend.

we had Apple Floor Solutions sand and refinish our kitchen, dining room, foyer and hallway wood…read morefloors. They showed up on time and finished on schedule. Great value for the work done. The floors turned out like new. Their dust collection system is top notch. Very little, if any, dust in the work area. Highly recommend this company

Bill did an incredible job on our floors! He was there every day, was a great communicator and very…read moreneat. You can tell he is a true craftsman.

We just had our flooring done this past week. I have to say they were wonderful. The installers did…read morea outstanding job in getting the floors done quickly and efficiently. They cleaned up before they left on Friday and then again on Sat. I can't say enough about them. Frank Russo was our salesman and he was also wonderful. You can take home a large sample so you can get a real idea of how it would look. Unlike the tiny samples you get in other stores. I was very please with the whole process, they made it very easy. Thank you Family Flooring for running a great company. I will return.

Family Flooring worked quickly and efficiently. I highly recommend their carpeting business!read more

We had a really great experience with Tidewater Flooring. Frank was our sales guy and he made the…read morewhole process so easy. He helped us pick out our flooring without it feeling overwhelming, and he was super easy to communicate with the whole time. The install went just as smoothly. The guy showed up on time (which I feel like never happens anymore ) and did a really great job. Everything turned out exactly how we hoped. I'd definitely recommend them to anyone looking to get new floors done. Just a really easy, positive experience all around.

10 stars Just call and save your self…read morefor the stress of every other company. I did many quotes that was over $20,000. This company can't be touched PERIOD! HIGHLY RECOMMEND! Now let me finish -Tidewater Flooring delivered an outstanding experience from consultation through installation. Their team demonstrated exceptional professionalism, attention to detail, and craftsmanship. The flooring installation was flawless, and the quality of the materials exceeded expectations. Communication was clear, scheduling was seamless, and every commitment was honored. Our home has been completely transformed, and we could not be more satisfied. Tidewater Flooring has earned our highest recommendation for anyone seeking superior products, expert workmanship, and trusted service. All I can say is Thank you, Thank you. God bless this business and everyone that makes it happen. The Goff's- Virginia Beach

We have used Carpet Hut for about 24 years. They carry a product line for every style and price…read morepoint. My reason for my long term relationship with them has 3-4 major factors. One of their product lines we choose by Shaw, always has had fantastic durability and we're able to handle most any stain. We raised a family of 5 boys and a Dalmatian. We've entertained through the years and replaced our young children with babies and grand children. We also have had my elderly parents live with us for over 2 yrs. Therefore,our carpets and pads have had a maximum workout. Carpet Hut maintains a consistent,competent,professional staff of installers. Not only have I not had a problem with an initial install,but when I had small issues,after many years,when there was a change in the floors in the adjoining rooms,they have handled any issue needed to our satisfaction. Price-In the very beginning of our carpet purchases ,I would price shop carpet,pad and install. Now after a long standing relationship, I don't feel the need. Between the 1St run quality of all their products,their knowledge of them,what I consider a fair straight forward price,without gimmicks, I don't feel the need to price shop. We always like to whoever possible,give our business to the smaller business owner. You are dealing directly with the person/s who really cares what kind of impression his company and name leaves out there to the world. Getting ready to replace 2 rooms of carpet next week. Bonny & David Castellano

If there is such a thing as perfect, the carpet is perfect! The value, quality and installation is…read moreperfect. From our first meeting to the end everything went well. Everyone was professional. Veronica was present to ensure all went well. Julio did an absolute perfect job installing. I highly recommend this business.

Shopping for flooring? Don't miss this tucked away flooring store with outstanding customer…read moreservice. Lawrence Reesman immediately offered to Measure and provided me with the exact sample that I was hoping to find. First impressions count.

Larry, the owner of the company went out of his way to oversee my kitchen backsplash and…read morereplacement of all the flooring throughout my entire home when Lowe's walked off the job because I complained about their terrible work. Future Flooring's workman and Larry saw to every detail making sure all my concerns were addressed. Best Customer Service I've ever experienced. Larry (the owner) views each and every customer as family and does whatever it takes to provide a satisfying and pleasurable experience for all his customer's. He takes it personally if you are not excited about your results. I have never met a more professional, personable and Customer Service friendly Contractor in my life. He has been in the industry for decades and extremely savy regarding flooring and tile recommendations or questions. Not only will the work done by this company be beautiful and reasonably priced, but chances are that you will have made a friend and associate for life. Vicki Kernazitskas