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Stone 4 Kitchen

2.4 (28 reviews)
Closed • 8:00 am - 5:00 pm

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if I could give a minus -4 stars I would! This was the absolute worst business I've ever in my 61 years dealt with. I was invited by a sales rep to come look at the stone and choose the one I wanted. After making an hour an a half drive to the business we chose the piece of stone an had the sales rep mark it with our name and also took pictures to insure I got the piece I picked out. The day I paid for the stone through Lowe's I called to make certain things were on track an to set up our install date. I was then informed I needed to choose another stone , the one previously picked had been sold to someone else. I was very disappointed but chose another piece through text pictures. I questioned the rep. on 2 different occasions if my double wide cabinets would hold granite. I sent pictures even of the inside an under side of my cabinets and was assured that it would indeed hold the granite. The pictures were viewed by the sales rep and the fabricator and both agreed the cabinets were sufficient. The day finally came that the installers arrived at my home at 5:15 p.m. to install. upon coming into my home my retired law enforcement spouse noticed immediately that the one installer was stoned! The installers took one look at my cabinets and said "man, there's no way this cabinet will hold this stone . it will collapse your cabinet from the weight. needless to say I was devastatedt this news. I was told we would have to have new cabinets built to hold the stone. The next day I requested a refund because I could no longer feel confident with this company nor did I have the finances to build new cabinets. the company said to us, you're not getting a full refund, we can send someone to put some 2x4's under your cabinets to hold the stone.i was no longer interested in doing business with them. Lowes charge me 1200.00 cancellation fee and I got zero for my money. I did get an amazon gift card for my 2 days of lost work . They also mislead us about that even. They said they were sending a 100.00 gift card and when I redeemed it , it was for 50.00. It was the Worst experience ever,and a very expensive lesson learned! THEY LOST MY STONE, THEY MISLEAD ME ON MY CABINET STRUCTURE,THE INSTALLERS WERE HIGH AND THEY LIED About THE GIFT CARD AMOUNT. DOES THIS SOUND LIKE SOME ONE YOU WANT TO DEAL WITH?

Full backsplash around window

Recently had quartz countertop and quartz full backsplash installed in our OBX home Always stressful to renovate a kitchen but during the process we spoke with numerous representatives at Stone4Kitchen and they were all very polite and responsive to our questions along the way We had opted to place our order through Lowe's at OBX & had selected a quartz that was not in stock at Stone4Kitchen so they gave us the option to visit & select from their supply We decided to stick with our original selection and Stone4Kitchen worked with us to get it as soon as possible DJ & his install team did a GREAT job!!!

Countertop and cooktop
Lashanda R.

Let's just say....Everything was great until it wasn't. I have been planning my kitchen remodel for months. Decided to use cabinets to go who then contracts the countertops out to Stones 4 Kitchens. I went to their stone yard to pick out my stone. Purchased my sink and fixtures through them... the whole 9 yards. Countertops were cut but were not the edge I ordered even after they called and confirmed everything before they brought them. No problem....They took them back and recut them. When they came back the 2nd time the hole in the island was too big for the cooktop. 11 days later I am still waiting for them to rectify this issue. I have an island with no cooktop. The measurer is lying stating that we weren't present during the measurement and the person that was there gave him verbal measurements. When I heard this i was flabbergasted. To lie because you wrote down the wrong information and then blamed it on the consumer...I have never ever encountered customer service like this. It's almost like they just want me go away. We have received only one call regarding this since this happened. We were promised a follow up call 3 days ago. Do yourself a favor. Don't waste your time and money. They don't value their customers if they did I wouldn't be writing this review I would be enjoying my new kitchen.

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5 months ago

Great service and ample selection of product to choose from for most of your tile, countertop and cabinet needs.

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11 months ago

The countertop was exactly what I ordered. The installation professional were knowledgeable, skilled, tidy and quick. .

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Dimitry S.

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9 months ago

Granite selection is great but I would never again get sinks or faucets from them. Faucet malfunctioned in no time and there is no warranty

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Dimitry S.

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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Dimitry S.

Thank you for your very kind words.

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3 years ago

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5 years ago

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5 years ago

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9 years ago

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Dimitry S.

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5 years ago

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7 years ago

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6 years ago

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9 years ago

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8 years ago

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7 years ago

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The Remodeling Company

The Remodeling Company

(2 reviews)

Asked for quote on redoing tile around a tub. This was to fix remodel from six months earlier. My…read moreinitial inquiry was answered quickly and appointment made in reasonable amount of time. Took about three weeks (and one reminder) before getting quote. Their cost was almost three times higher than other quotes and timeframe was half a day more. Were to send plans and details on different options but only got a generic quote and contract, most of which wasn't even relevant to our small job. They discussed probability of new work not matching the old but we felt it was a non-issue since #1 we had original bag of grout, #2 same batch of tile, and #3 remodel was new. Even if there was variation, it would not be glaring since all work was on just the tub. We were insulted they wrote a deniability clause into the contract. To us, this meant they were more concerned about liability than in trying to match the existing work. I could see having this clause if they were matching 20 year old tile, but that wasn't the case. We had all the materials. They wrote another clause that we were not only responsible for additional materials, but also time and fuel for purchasing. So if their man dropped and broke all our tiles, we would have to pay for new ones, not them. There were other concerns and we ended up going with a different company. One that was more than willing to tailor their terms to fit our particular needs.

I hired their handy man service called Hired Hands. I could not have been more pleased. Mike…read moreshowed up exactly on time, worked fast, and did a great job on every item on my list. Hire this service next time you have a bunch of little but important jobs!

Pi Kitchen and Bath Shop

Pi Kitchen and Bath Shop

(1 review)

I was so excited to get my kitchen from them. However, I regret I have to write this review…read more After I paid them over 20k for my cabinets, they have forgotten me. First problem was when they had a drawer front come in damaged. NO big deal, we waited over a month for it and they said that the cabinets came with a paint touch up kit. Well finally the drawer front came in. They dropped it off and said my husband could install it. What??? I called back and said no way...they needed to come out and install and adjust many areas. Also, they damaged the sink cabinet that they needed to fix. They also damaged top of cabinet for island but we ordered panels so that covered it up. I was okay with that. However, when they sent the guys to do the drawer front they had 3 guys spend all day...I mean all day fixing and adjusting all the cabinets. They also put a piece of molding over the damage on my sink cabinet and said it was wrong color of white but when it came in they would replace. We said okay. That was in May and now in September, I have to keep calling them and all they say, is sorry it hasn't arrived yet. They also wouldn't deliver the pull handle for the drawer and said they had to order it...why didn't they order enough? This made no sense...so I sent my husband to the store and got our pull and he installed it ourselves. When I asked about my paint touch up kit...the owner said we don't get that...Now they are trying to get out of that too. I asked, how did I know about it if you didn't tell me. Finally they did give me a touch up paint kit. I love my cabinets but the company after I paid them, have been terrible. All I want now is my molding replaced with the proper color white. I have a feeling they do not like to follow up after you pay them. Beware!! Do not give them last payment if they need to fix things. I waited before writing this review, thinking they would make it right but so far no luck. They have never contacted me to keep me apprised of the order. I doubt they have anything on order. I will be talking to the better business now and they can replace the cabinet they damaged since they can't get it fixed properly. Terrible and I thought they were nice and reputable ... They should not treat a customer like this. All I want is the molding they attached to the top of my cabinet to hide their mistake (damage upon installation) to match. That's it and I will be happy.....Hope they fix this.

Stone 4 Kitchen - kitchenandbath - Updated May 2026

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