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    Bancroft Kitchen & Bath

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Bancroft Kitchen & Bath

    Countertop installation

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    8 years ago

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    Pi Kitchen and Bath Shop

    Pi Kitchen and Bath Shop

    (1 review)

    I was so excited to get my kitchen from them. However, I regret I have to write this review…read more After I paid them over 20k for my cabinets, they have forgotten me. First problem was when they had a drawer front come in damaged. NO big deal, we waited over a month for it and they said that the cabinets came with a paint touch up kit. Well finally the drawer front came in. They dropped it off and said my husband could install it. What??? I called back and said no way...they needed to come out and install and adjust many areas. Also, they damaged the sink cabinet that they needed to fix. They also damaged top of cabinet for island but we ordered panels so that covered it up. I was okay with that. However, when they sent the guys to do the drawer front they had 3 guys spend all day...I mean all day fixing and adjusting all the cabinets. They also put a piece of molding over the damage on my sink cabinet and said it was wrong color of white but when it came in they would replace. We said okay. That was in May and now in September, I have to keep calling them and all they say, is sorry it hasn't arrived yet. They also wouldn't deliver the pull handle for the drawer and said they had to order it...why didn't they order enough? This made no sense...so I sent my husband to the store and got our pull and he installed it ourselves. When I asked about my paint touch up kit...the owner said we don't get that...Now they are trying to get out of that too. I asked, how did I know about it if you didn't tell me. Finally they did give me a touch up paint kit. I love my cabinets but the company after I paid them, have been terrible. All I want now is my molding replaced with the proper color white. I have a feeling they do not like to follow up after you pay them. Beware!! Do not give them last payment if they need to fix things. I waited before writing this review, thinking they would make it right but so far no luck. They have never contacted me to keep me apprised of the order. I doubt they have anything on order. I will be talking to the better business now and they can replace the cabinet they damaged since they can't get it fixed properly. Terrible and I thought they were nice and reputable ... They should not treat a customer like this. All I want is the molding they attached to the top of my cabinet to hide their mistake (damage upon installation) to match. That's it and I will be happy.....Hope they fix this.

    Kitchen Bath  Shop - Total House Renovation

    Kitchen Bath Shop

    (2 reviews)

    Sunrise kitchen and bath is terrible. The owner will switch up on you. I order cabinet and he said…read morethat they were on back order few times so he convince me to get a different style which I do like them. However the measurements wasn't the same as he say they would be. I kept Ed telling him they will be off do he gave me his promise that everything would work out. They had to reroute cabinets , install board to to wall to make it work. I lost about 3 inches of my back splash. What a mess. The owner and I had some words. He is a get over and he does not keep his word. Please please do not go to him or refer anyone. I'm waiting now for his worker to correct the trim they install and the molding. He is very nasty when you try to correct him. I refuse to recommend anyone to use his service. I like my cabinet but I'm still not happy with all the changes and to lose my pretty back splash. Please to all do not do not use him. Run run run. Not even the store in Va Beach. SUNRISEKITCHEN and BATH do not.

    BUYERS BEWARE. We purchased a home from the owner of the company Sunrise Kitchen and Bath, Mustafa…read moreCuce, and had to get well over 10 re-inspections because he was knowingly not at all or incorrectly performing the fixes he agreed to per our contract (ex. He agreed to have old wiring replaced, upon re-inspection we found that only the outlet plates were replaced to look new and like they had been worked on, which was not the case). He sent fake invoices for HVAC work that had never been touched. He lied about permits and bringing things to code (there was an addition built on a deck-no foundation- that he tried to get around even though it was in the contract for him to bring it to code). Windows that are meant to be vertical were put in vertically just to fit the space, covered by trim and plaster to hide this, resulting in major water leaks every time it rains. Several invoices for work in his company name were sent to us for either extremely high or low prices so I'm sure something shady was going on with his books (ex. They said the entire new roof replacement was $3000!) When we challenged him on the incorrect roof repair he got very ugly calling us racists and threatened to fight our inspector (our roof has since had 3 serious leaks in the exact spot we asked him to fix correctly). While our kitchen cabinets are beautiful, they did such a rush job that all of the screws are loose and stripped, many have already had to be replaced (we've only been here for 5 months). We were fortunate that my husband and many family members are contractors and we able to find most of these hidden cover-ups in the original inspection and we fought them to be done correctly prior to closing (since he agreed to everything we asked to be fixed on a signed contract), but after the physical threats we received because he was trying to back out of the work, we threw in the towel. We are now still find things (like the leaking windows) that were done incorrectly with shady cover-ups. We are in a position that my husband can make many of the repairs himself, but want other buyers to be aware before they find themselves in an expensive and stressful situation due to a "contractor's" negligence and desire to just make quick, easy money.

    Bancroft Kitchen & Bath - kitchenandbath - Updated May 2026

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