I recently had the pleasure of working with Upgrade Remodeling for a major bathroom renovation, and I couldn't be happier with the results. From start to finish, their team demonstrated professionalism, expertise, and a commitment to excellence. Ryan, our sales representative, impressed us with his logical and convincing sales pitch. He saved us valuable time by eliminating the need for multiple vendor meetings. His thorough understanding of our needs and preferences made the decision easy. The installation process was seamless. Alex and his team did an outstanding job removing our old bathtub and installing a beautiful walk-in shower. Their attention to detail was evident in every aspect of the project. They were also incredibly respectful of our home, ensuring that the work area remained clean and unaffected. The finishing touches on our new shower were nothing short of perfection. The team's dedication to quality craftsmanship resulted in a flawless appearance and outstanding performance. We now have a stunning, functional space that exceeds our expectations. My only suggestion for reaching perfection would be for "Upgrade Remodeling" to stay in closer touch with the customer during the ~ 4-week wait for installation I highly recommend Upgrade Remodeling for any home improvement project. Their professionalism, expertise, and commitment to customer satisfaction set them apart. Thank you for transforming our bathroom into a true oasis! read more

My husband and I decided we need to upgrade 90% of our home. We wanted good quality of work, but we wanted value for our money. We met with Timm, the sales force, and he was great from the minute we met. He was able to stay within our budget and get us everything in our contract we wanted. We then met Francisco- Project Manager- He was GREAT. He pulled this big jog together with out missing a step. We had- kitchen, new island, floors, painting, 2 and 1/2 bathrooms. It was like getting a new house. John and I are older and a "Little" difficult - we do not always understand that you have to wait- the job is not finished Francisco would tell us. He was right. Then we met Alex- he was the lead on everything we had going. (My father built and worked on homes when he was alive) . Alex would have made my Dad proud. I do not think there is anything that Alex could not do. Then to top my cake- I talked and developed and friendship with one of the co-owners- Sally. Not only are all these people wonderful, but everything is beautiful. They stand behind their work for years. You do not hear that often. I can not say enough about this company- Please do not get any work done- until you speak with Upgrade Remodeling. My experience - and I had a lot done- was GREAT. I will be getting them again- I still have a couple of bedrooms to do at some point. Linda and John S. read more

We recently had our kitchen remodeled by Upgrade Remodeling, and we couldn't be more pleased with the entire experience. From start to finish, the process was smooth, efficient, and professional. The crews that came out were incredibly hardworking, knowledgeable, and, most importantly, respectful--both toward us and our home. What really impressed us was how organized and efficient the team was. They completed the entire kitchen remodel in just 5 days, which is remarkable considering the amount of work to be done. Every step of the way, they kept the space tidy and treated our home with care, which we truly appreciated. Our new kitchen looks fantastic, and we're so glad we chose Upgrade Remodeling. We highly recommend them to anyone looking for a reliable, skilled, and courteous remodeling team. read more

Working with this company overall I would give you all 1000% 10 stars for top notch service and ultimately outdoing my expectations! Had two other companies come out and the best prices had been upgrade but the level of knowledge my representative had and how at each step of the process my needs had been met with great enthusiasm and communication. Lastly the crew took my concerns seriously being that my home is older and I was quite apprehensive about having strangers in the home but that all quickly faded I believe because of the respect myself and my property was given. I have a new walk in shower and the leak fixed in my kitchen along with refaced cabinets. I'm pleased and very appreciative of the upgrade team. If I need anything done you all will be getting my first call and only call lol read more

I would like to thank everyone at Upgrade for their hardworking and dedication to customer service. My mom had her bathroom remodeled and we were very pleased with the work. The whole process was seamless. Our initial contact with Liz was wonderful. She came out and made us so comfortable in fact that we had appointments for other estimates and we canceled them. I normally get multiple estimates for anything I am having done but mom and I just felt a connection and we went with our gut. We are glad we did. Special thank you to Sally and Taniesha who were there to help with any other concerns we had. We love the bathroom and have been recommending you all to everyone we know. read more

I had Upgrade Remodeling replace flooring in my living room, dining room, bedroom, hallways and stairs. Everyone was professional and caring. From the initial consultation to the installation all were professional and patient. I was late meeting both the consultant and the installers, but they waited patiently for me. I am a very indecisive person, yet they were able to give me beautiful floors. The installers were thorough. I am thrilled with my flooring. The LVP is gorgeous and durable. I would recommend Upgrade Remodeling to my friends and family for their home improvement needs. I will be calling again when I start my other rooms. read more

We hired upgrade Remodeling to upgrade our bathroom. They put in a new shower, took out our whirlpool tub and installed a freestanding tub, installed a custom made cabinet and installed a new vanity top! The installers worked hard and long everyday. They also cleaned up everyday! The owners bent over backwards to insure we got everything we wanted including the shower handle! They were great & the prices were fair! Thank you Upgrade Remodeling for giving me my dream master bath! read more

We had a great experience renovating our master bathroom from start to finish. Our consultation with Ray was seamless and he did not push us in any way. We were constantly kept aware of the installation process the entire time and any questions or concerns we had were always answered in a timely manner. The installation itself was quick, completed in a matter of days, and the guys were respectful and kept the area clean. We have recommended Upgrade to our family and friends. read more

Needed our old tub removed and a handicap accessible shower installed with seat and grab bars, beautiful floor a plus. The installers were professional and courteous, we couldn't have been happier. Everything was completed within two days and they left no traces behind, we would've never known they were there. Many compliments about the upgrade. Before, during and after photos upon request due to website timed-out before they could upload. read more

I had a good experience with Upgrade Remodeling. Everyone was very professional. The guys did a good job of cleaning things up as they went. They did not supply a dumpster so everything sat out in the yard and when I say everything I mean my whole kitchen. . I did not like that. Only other complaint would be that the workers boss had lack of communication as the process went on. Very good quality materials read more

They presented a good and fair price for our bathroom remodel. The quality of the products was very good and the price was better than other firms. As with any remodel, there are always issues that come up along the way. They handled these issues with an eye to keep the customer happy. The work done on our project was excellent. I have no hesitation in recommending them and would use them again. read more

The reason this company has so few bad reviews is because they put the following clause in their contract, which should have been a warning sign. "Buyer/homeowner agrees not to post any negative feedback on any social media without first participating in a one, half-day mediation. Cost of such mediation will be split by both parties." I filed for mediation and the company refused to participate. read more

Upgrade did a fantastic job with our master bath remodel. Took my vision and made it come to life. I am beyond happy. There was a slight communication barrier, but we did the best we could to work through that. They focused on keeping our environment clean throughout the process. Jose and his crew were awesome, hard working and polite. We look forward to working with him again in the future! read more

professionalism and quality of work was outstanding. Very polite, honest individuals working with the company. I like the fact that all the employees that work for Upgrade Remodeling are their employees. Contractors that are subbed out to other people when we make a deal with Upgrade Remodeling we're dealing with Upgrade Remodeling and no middleman they're great and do exactly what they read more

We did a full master bathroom remodel. Francisco and his team were very professional and courteous. The project was completed within the agreed upon timeline of one week-- amazing! The team handled any issues that arose promptly and thoroughly. I would highly recommend Francisco and his team to anyone looking to complete a renovation. read more

I must say that Upgrade Remodeling came through. Transformed our bathroom to perfection. The crew was great, hardworking and always smiling. Of course there were a few things that needed fixed at the tail end of the project, They took care of them all. Thank you so much for a great bathroom. We have had so many compliments. read more

Salwah Johnson came within 24 hours after I called and gave an estimate for price and time. After we decided to go with the project, we began picking out design ideas, colors and products. It was exciting and fun. The project took 3 1/2 days to complete and was exactly what I wanted. read more

A five star + company. Company deliver as promised, all employees work hard and provided quality workmenship. They worked around the schedule because propane company delayed the finishing touch. I would recommend Upgrade Remodeling in a heart beat. You will not find a better company. read more

Bathroom upgrade. This project needed new shower, floor, toilet, grab bars, fixtures. Everything was installed in 3 days. This was such a improvement. We are very pleased with upgrade remodeling. The installation was in a weeks time from ordering what we needed. read more