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    Upgrade Remodeling

    2.9 (14 reviews)
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    1 year ago

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    5 days ago

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    11 days ago

    High pressure sales tactics, limited knowledge and some misrepresentations from sales staff.

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    10 months ago

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    Salwah J.

    Helpful 1
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    1 year ago

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    Salwah J.

    Helpful 3
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    1 year ago

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    Salwah J.

    Helpful 1
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    2 years ago

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    Salwah J.

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    1 year ago

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    1 year ago

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    Salwah J.

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    2 years ago

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    Salwah J.

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    2 years ago

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    Salwah J.

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    2 years ago

    We hired upgrade remodeling to redo our guest bathroom. They did a wonderful job! They were fast, efficient and accommodating to our needs.

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    Salwah J.

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    2 years ago

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    2 years ago

    Overpriced and under delivered. had to baby sit the whole project. it was very rushed and sloppy.

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    If you have a fire, water, or storm damage repair needed for your home, Jim is the master at…read moregetting the insurance company to pay the ACTUAL repair cost. DO NOT accept the insurance company's first offer without consulting Jim Hicks. Highly recommend!

    Jim Hicks Home Improvement - Beware DO NOT HIRE this…read morecompany. From the reviews I've read and my own experience, it appears he has been getting away with signing contracts, taking people's money, and not being held accountable. Use EVERY platform and agency to file complaints, report, and expose him! DPOR, FTC, BBB, TICTOC, FB, ECT! RECORD EVERTHING! I hired Jim Hicks Home Improvement after water damage left my home uninhabitable. Contract: $27,808.33, with a $4,171.25 retainer paid. Since then, I've experienced delays, miscommunication, and a lack of professionalism. Jim refused to finalize the scope of work, clarify vague "per bid" items, or provide material allowances before demanding more money. He submitted inflated estimates to my insurance company--up to $10,000 more than our contract--while offering me low-grade carpet under $1.50/sq ft. A subcontractor told me, "I know what I'm charging Jim, but I don't know what Jim is charging you... it's a business." He ignored calls, stuck to short emails, and dismissed my concerns as "emotional" or "overreacting." He also used derogatory language, calling his own subcontractor a "redneck." His lack of urgency and transparency has jeopardized my ability to return home. BEWARE

    Total Home Improvements

    Total Home Improvements

    (29 reviews)

    I was thrilled with their work wrapping the trim on my house. The estimate was provided for me…read moreimmediately upon reviewing the work to be done. There was a pre-construction meeting with the estimator, project manager and over all manager. After, the project manager brought over several paint samples in an attempt to match the color of the trim. The worker was very industrious, put in long days and made sure I was happy with everything as he went along. There was a meeting with the estimator when the work was done. I noticed one corner that didn't appear to be finished. The project manager made sure that corner was fixed and another corner I had not noticed, but he felt was good enough. Everyone, including the office help, were courteous, pleasant, helpful and truly wanted me to be completely happy with the end result.

    total never dealt with any of my remodel issues - they just a couple of brothers who started a…read morepainting business and basically self trained to be a home builder/remodeling contractor. Not sure how they manage to stay in business. I would not let them mow my yard at this point. They cannot keep reliable subcontractors or designers because they treat anyone who is not related to them as the enemy vs dealing the companies issues. It is a true shame that their work has not held up. We failed our CO originally bc they had not had the insulation installed. It is just a shit show dealing with them.

    Patriot Plumbing - Screw not tighten down. Look how they left my wall.

    Patriot Plumbing

    (95 reviews)

    Patriot Plumbing was dispatched through my home warranty, which can often go either way. I was so…read moreimpressed with this company! From the office staff to the tech (Chase) that came to do the repair, it was a pleasant, professional, and smooth service. I hope to see these guys again for any future repairs!

    DO NOT USE THIS COMPANY!!!!!!! Went thru my home warranty, American Home Shield, and this is who…read morethey sent. (should have done my due diligence). My tankless water heater, 25 years old, died. Technician came out and assessed issue. Call manufacturer and was told due to age that parts were unavailable and whole unit would have to be replaced. Technician called my home warranty and OK'd new unit. However, home warranty only allowed $629.00 leaving me with a balance of $2,400.00 ( Flue vent=$650.00, Gas line modification=$650.00, Permit=$450.00 (county only charged $53.55 for permit), Water line modification=$650.00)!!! Demanded we pay in cash. When installing the new unit, Patriot Plumbing's work "interfered with the seal of roof pipe collar and caused it to fail and created a gap around area. " (Assessment done by my roofing company). My roof is less than one year old. This repair is going to cost me $500.00!!!!! Per Patriot, they are the sole contractor for American Home Shield. However, I have spoken with American Home Shield and was told we can get our own plumbing contractor but would need to contact them first. ***DO NOT USE THIS COMPANY *** Jackie S

    Upgrade Remodeling - contractors - Updated October 2026

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