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Phillips Contracting

5.0 (1 review)
Closed 8:00 am - 6:00 pm

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Services - Phillips Contracting

Balcony addition

Bathroom remodeling

Bedroom remodeling

10 More Services

Building additions

Deck construction

Deck repair

Deck replacement

Door installation

Patio, porch, or terrace construction or installation

Kitchen remodeling

Landscaping building construction

New structure construction

Remodeling

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8 years ago

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Vivint

Vivint

(14 reviews)

I scheduled a service call to have $1,200 worth of security cameras--already paid for--installed,…read moreand the technician never showed up. We rescheduled for an entire month later due to their "full schedule," only for them to no-show a second time. No communication. No apology. Now I'm stuck chasing a refund for equipment I never received service for. Completely unacceptable. We will be switching to a new security provider ASAP.

One star for "not good" is still too high…read more Vivint is described as a smart home company. They label their selves as a security firm but they might want to practice what they preach and be smarter with their tactics to sell their products. Representatives of this company have come through my neighborhood on more than a few occasions and some have yet to get the hint. Why are reps from Vivint coming to my home knocking on the door at 830 on a Wednesday night. I tell you why and it is because they have no respect of when you are trying to spend time with your family after working all day. I understand and respect that they are doing their job but it goes both ways in respecting possible future customers. Also they came by at 730 on a Saturday evening. Vivint stop this. I made it clear I am not interested the first few times and with other reps who have stopped by so please stop bugging people. Well you can bug others but stop with me. Here is the other piece I have an issue with. Stop telling me the names of my neighbors and that they plan on purchasing your system. Just because someone lives near me does not mean I have conversations with them like that. I don't care and what someone else decides to purchase has absolutely no influence on my decision. Now to the security part. Telling me that a neighbor purchased one of your systems to provide extra security because their spouse deploys a lot and they feel safer being home alone is known as dry snitching. I don't think that neighbor would be happy with a person saying to others that they are home alone often for months at a time. See the issue there? Who exactly could this information get repeated to. That is a basic part of security and for a Vivint rep to divulge that information is concerning and basically not safe. I have a sign at my residence that says no soliciting. Trespassing in Virginia means entering someone else's property without permission, or remaining on property after being told to leave. Being told to leave can occur through a variety of communications, including personal invitations, oral notice, or public signs. And if you are curious that is Virginia Code Section 18.2-119. Will you really take someone seriously trying to sell you something when they can't read an obvious sign? I unfortunately have to entertain foolishness on my job so not trying to entertain it on my off time.

Phillips Contracting - contractors - Updated May 2026

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