Had this company install a new back door Donald and Gary did a good job. Very nice guys worked all…read moreday to get the job done

We are repeat customers. Our requirement was to improve our staircase and upstairs hall to remove…read moreaging hazards. Bottom line: we got a fantastic project and superb delivery. Adam, Gary and Chu are exceptional employees, professional, personable and very capable. They are well supported by Tony, the task manager who solved several challenging "unexpected issues" the project. The work the delivered exceeded our every expectation! We are lining up further projects with Chad and the team. We recommend them to you as the single best firm we've employed in our home in over 20 years.

If you have a fire, water, or storm damage repair needed for your home, Jim is the master at…read moregetting the insurance company to pay the ACTUAL repair cost. DO NOT accept the insurance company's first offer without consulting Jim Hicks. Highly recommend!

Jim Hicks Home Improvement - Beware DO NOT HIRE this…read morecompany. From the reviews I've read and my own experience, it appears he has been getting away with signing contracts, taking people's money, and not being held accountable. Use EVERY platform and agency to file complaints, report, and expose him! DPOR, FTC, BBB, TICTOC, FB, ECT! RECORD EVERTHING! I hired Jim Hicks Home Improvement after water damage left my home uninhabitable. Contract: $27,808.33, with a $4,171.25 retainer paid. Since then, I've experienced delays, miscommunication, and a lack of professionalism. Jim refused to finalize the scope of work, clarify vague "per bid" items, or provide material allowances before demanding more money. He submitted inflated estimates to my insurance company--up to $10,000 more than our contract--while offering me low-grade carpet under $1.50/sq ft. A subcontractor told me, "I know what I'm charging Jim, but I don't know what Jim is charging you... it's a business." He ignored calls, stuck to short emails, and dismissed my concerns as "emotional" or "overreacting." He also used derogatory language, calling his own subcontractor a "redneck." His lack of urgency and transparency has jeopardized my ability to return home. BEWARE

This "Contractor" who, according to DPOR of VA does not possess a license to practice any sort of…read morecontracting. Also, he stole $5000 and a deposit from myself and my partner to do work that was never completed and he never showed up to the job. A police case is pending and he should be in jail soon.

Pj's handyman services were great to work with! Paul and Judith were very professional! They did a…read morefabulous job on my house and decks!I would highly recommend them for any job!!

We received a stand-in shower remodel and from start to finish, our experience with Upgrade…read moreRemodeling was excellent. We want to specifically shout out Cole, who was exceptionally thorough, knowledgeable, and helpful in the planning phase. He took the time to understand exactly what we wanted and offered expert suggestions to ensure we got the best result. The final shower looks amazing--we absolutely love it! The team was reliable and punctual throughout the process. While there were a few minor bumps, the way they handled them was impressive. Specifically, the wrong size handles were initially ordered and there was a small chip on the storage pod/shelving, but they proactively installed a different colored set so that our shower was immediately operational. They returned to fix both small issues within a weeks time! Upgrade Remodeling was fully accountable and made everything right quickly and without any hassle. We are incredibly happy with the end product and highly recommend them.

Massive Time-Waster and Bizarre Pricing Tactics…read more Save yourself the frustration and look elsewhere. My experience with Upgrade Remodeling was an absolute waste of time and energy. It started with two salespeople coming to measure my standard, non-mansion-sized kitchen. They stayed for five hours and ultimately walked away with an $84,000 signed contract. When I reviewed the paperwork the next day, I realized several key items we had discussed were completely missing from the written agreement. I promptly reached out to management to void the contract due to these discrepancies. Management offered to step in personally to address my concerns. A few days later, a project manager was scheduled to visit and re-measure. However, when I opened my door, five people showed up. After another grueling five-hour session, the project manager handed me a piece of paper with a $164,000 price tag--which didn't even include appliances or the stone for the induction cooktop! When he asked for my thoughts, I made it clear that they were wasting my time. Rather than handling the feedback professionally, he stormed out of my house without saying a word, behaving like a child who couldn't handle honest feedback. Ten hours of my life wasted for a bait-and-switch quote and unprofessional behavior. Highly disappointing.

I was thrilled with their work wrapping the trim on my house. The estimate was provided for me…read moreimmediately upon reviewing the work to be done. There was a pre-construction meeting with the estimator, project manager and over all manager. After, the project manager brought over several paint samples in an attempt to match the color of the trim. The worker was very industrious, put in long days and made sure I was happy with everything as he went along. There was a meeting with the estimator when the work was done. I noticed one corner that didn't appear to be finished. The project manager made sure that corner was fixed and another corner I had not noticed, but he felt was good enough. Everyone, including the office help, were courteous, pleasant, helpful and truly wanted me to be completely happy with the end result.

total never dealt with any of my remodel issues - they just a couple of brothers who started a…read morepainting business and basically self trained to be a home builder/remodeling contractor. Not sure how they manage to stay in business. I would not let them mow my yard at this point. They cannot keep reliable subcontractors or designers because they treat anyone who is not related to them as the enemy vs dealing the companies issues. It is a true shame that their work has not held up. We failed our CO originally bc they had not had the insulation installed. It is just a shit show dealing with them.

Once again SAGE has come through in a difficult situation. I needed a repair that required the…read moreexpertise and services of multiple trades and in very limited time. SAGE was able to pull them all together and get it done--ahead of schedule and under budget!

Overall, we were very pleased with Sage. They worked with us to make sure the job was done the way…read morewe wanted it and we are very happy with the finished product. We had our kitchen completely gutted and refinished with a wall removed. The job took longer than expected and there were some mistakes (to be expected with any contractor) but everyone was always friendly, courteous, professional and responsive. In the end we are completely happy with the kitchen and would definitely recommend Sage and use them again.

Ryan's bathroom is the nicest room in my 33 year old house. He and his team take great pride in…read moretheir work. They are efficient and on time, and their craftsmanship is excellent. Ryan is easy to work with and always responsive. If you are not a design expert--and I am not--I would recommend getting input from him about your choices. I would have saved myself a lot of agonizing by just asking him about choices! He has expanded his business beyond bathrooms, and I look forward to using him again for any future remodeling projects.

Ryan has done improvements in two of our bathrooms. I can't recommend him highly enough. The…read moreworkmanship is superb. The value is excellent. Plus, he and his crew show up when they say they will, are very personable, and go the extra mile to clean up behind themselves. We were super impressed.

OUTSTANDING!! UB Granite is top tier! HEE BEST in Hampton Roads. We had our kitchen counter tops…read moreupdated with the most beautiful granite I've ever seen! They honor your home from initial contact. Quality is top tier, pricing most affordable in Hampton Roads, and QUICK! Never seen anything like it. Minnie, UNO, and the "QUIET ONE" are hands down the most professional business we've dealt with in along time. They truly care because they want the clients to be happy, not satisfied but truly happy and proud. Thank you so much!!!

UB Granite Countertop is truly the best in stone masonry that you can find in the Hampton Roads…read morearea. They are respectful of your home, fair in pricing, expedient with delivery and installation and in the end we have a beautiful dream kitchen. Don't be fooled by their name. They also are craftsmen at marble, quartz, etc. I am a customer who has worked directly with Uno and his team and I could not be happier with my results.

Lee and his team were incredible! They did a great job prepping and painting our home to get it…read moreready to sell. His prices were fair and competitive. They were very professional and fast!

Lee and his crew did an amazing job on our house in Poquoson Va.! We originally called him for…read morepainting but learned that he and his crew are extremely talented in just about anything home remodeling related! They turned our nightmare home project into a dream! From painting the inside of our home to remodeling our bathrooms and hanging complicated barn doors. And so much more! Absolutely the best contractors we've ever hired! If you are looking for a contractor you can trust will do an amazing job you've found him! The crew even cleans up everything when they are finished! Just can't say enough about this team of hard working contractors!! Pictures below show the beautiful job they did painting the outside of the house blue and repairing our screened porch as well as building beautiful new entry steps. A+++++