Easily one of the best experiences I've had with a contractor. Rob was easy to talk and gave…read morestraightforward answers about what was needed and what wasn't, while Tristan and his team went above and beyond to make sure everything was taken care of to a high degree of quality.

Rob came and gave my wife and I a thorough inspection of our crawlspace. He provided us with…read morequality photos of what our crawlspace looked like and gave us two options to pursue. We're still gathering quotes, but I definitely appreciated Rob not pressuring us to make a decision right then!

They came when they said they would and did an amazing job. Quality contractors. I had a sump pump…read moreand drain installed and haven't had any issues since they came (except for the time I forgo to plug it in).

Tiger C Construction and Waterproofing company, a friendly father-son business with additional…read moreemployees, was absolutely fantastic for us. After a water main leak, our drain tile failed and our finished basement was ruined. Our house was sitting on inches of water under the foundation slab, which had no way to drain because of our dense clay dirt. On the outside, Tiger C excavated all the way down to the slab, put in a new drain tile, water-proofed the walls, re-worked our guttering, and buried it all back. This was all done without permanently removing our porch, deck, or HVAC. On the inside, they cut a trench in the concrete basement slab and installed a six inch drain line from the center of the house to the exterior. Once opened, hundreds of gallons of water gushed out for several hours. Tiger C was very hard-working, friendly, and courteous. They were conscientious of our property and our needs. Further, they warranted their work, giving us the confidence to rebuild the interior. I could not give Tiger C a stronger recommendation.

We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

BUYER BEWARE!! Misleading Sales Recommendations, Poor Communication, and No Follow-Up…read moreOn April 29, 2026, a JES representative named Zeke conducted our annual inspection of the encapsulation system that JES originally installed. During the inspection, he stated that our dehumidifier was "showing signs of failure" and strongly recommended replacing it. He initially quoted $4,125 for the replacement but quickly reduced the price to $3,500. When we asked what diagnostic data supported his recommendation and whether the unit could be repaired instead, we received no satisfactory answers. I contacted the dehumidifier manufacturer directly and learned that JES technicians should contact the manufacturer's technical support to diagnose error codes and troubleshoot the equipment. According to the manufacturer, no one from JES had contacted them regarding our unit. To verify the recommendation, we hired two independent crawlspace environmental companies to inspect the system. Both companies confirmed that the dehumidifier was operating properly and did not need replacement. Based on these independent inspections, we believe the recommended replacement was unnecessary and would have cost us $3,500 for equipment that did not need to be replaced. Concerned by these findings, I requested that a manager inspect the crawlspace and address our concerns. On May 15, 2026, JES manager JB Samuel visited our home and confirmed that the dehumidifier was working properly, validating that the original replacement recommendation was unnecessary. While he corrected one critical drain concern and added a bolt to the crawlspace door, he also identified additional concerns that had not been noted during the original inspection. It has now been 8 weeks since our original inspection and 6 weeks since the manager's visit, yet we have received NO FOLLOW UP regarding those issues. On June 11, 2026, I sent a certified letter to Dree Gooding, General Manager of the Ashland, VA location, detailing our concerns and requesting a written plan of action. JES has not responded to the letter or provided any resolution. Our experience has been extremely disappointing. We were given a costly replacement recommendation that multiple independent inspections determined was unnecessary. Even after a manager confirmed our dehumidifier was functioning properly, JES failed to communicate, follow through on the remaining issues, or respond to our certified correspondence. BUYER BEWARE!! Before approving expensive repairs or equipment replacements, make sure you get a independent second opinion. Based on our experience, JES did not stand behind its recommendations or provide the level of customer service and follow-up we expected.

They did a great job. It took a bit to get the permit (not their fault but be aware that aspect…read morecould delay the process). I wasn't able to be onsite when the work was being completed but they sent pictures and kept me posted on their progress.

After noticing some cracks in drywall around the house, we requested that Lux Foundations visit and…read moreprovide a free inspection. From the initial phone call with Nicole, she did everything she could to get the appointment scheduled as soon as possible and found something that worked with our schedule. She also provided a text option to confirm the appointment which was also very helpful. Cy was the technician who provided our inspection. He called to let us know he would be arriving a bit early. He was diligent in addressing our concerns and checking other portions of the house and foundation. His assessment was honest and fortunately, he did not find our foundation to be the issue (thankfully). He did not suggest any unnecessary services and told us to beware of other area foundation companies that may try this. We appreciated his help and honesty.

Update: After my initial complaint on JES Foundation giving me a run-around on my complaint about…read moremy squeaky floor, they finally contacted me, checked what was wrong on my floor and finally figured out a way and fixed the problem. In the end, although there is still tiny squeak on my floor here and there, we can live with it. I appreciate a business who takes care of their customers and guarantee their workmanship.

Greg and John P. were excellent. They arrived on time, were extremely friendly and were very…read morecommunicative on the process and what possible problem areas were present. I'm glad we chose JES. We've received excellent service from the start!

The is the second time I've had them over. This time Zach advised me that my house foundation still…read morehas a clean bill of health. And just like the last time they came over, they provided an analysis and a thorough explanation about what the current state is, what I can do to keep things tight, and what I can expect if problems arise. Stable Foundations is one of those rare businesses that provides this service for free, and they do not try to sell services that are not needed. So even though I didn't need them, Zach assured me that they will continue to offer this service and talk to me as needed. I am confident that if I did have foundation problems, they would provide great results for a reasonable price, so I would highly recommend them for anyone who is concerned about their foundation.

Kavie Thrift at Stable Foundations is amazing. I sent an email to the general inbox one night, and…read morereceived a phone call from Kavie the very next morning. Without hesitation, he inspected the crawlspace that morning and provided a thoughtful evaluation of what needed to be done. Kavie provided a fair proposal to address the problem. But, as a testament to his honesty, he also disclosed that the problem may not need to be addressed at all if sufficient time has passed to indicate that the settling is complete. No pressure or sales tactics: just good, honest advice -- for which Kavie did not charge me a cent. I'm grateful that my inspector referred me to Stable Foundations as an honest and effective firm. Kavie is the first and last person I'll call when it comes time for a foundation repair. I highly recommend.

I had some moisture problems in the crawl space of my home. I called three contractors to give me…read morean estimate. One estimate was for $35,000. The second was for $20,000. Tidewater Home Improvement accomplished the work for $7,000. They were professional; they showed up when they said they would; they cleaned up after themselves; and the work that they did was SUPERB. Don't waste money fixing a problem that you may not have. Call Jeff Wilson at Tidewater Home Improvement and get a thorough and honest evaluation of your crawl space. I am 100% satisfied with the work they did.

These guys did a great job! Jeff S. Wilson came quickly after we contacted him and gave a very…read morefair estimate. The office called the next morning and scheduled the work within a couple of days. The guys who came to do the work did an excellent job. They had a great attitude and cleaned everything up when they finished. We highly recommend Tidewater Home Improvement!

These guys were amazing!!! We paid over $2500. for another well known company to address our rat…read moreand ant problem. They came and showed us pictures of the issues and the things the other company did not address. We were so worried about our dogs and our home. They came and in one day solved our problem, for less than half the price of the other company, and have checked in with us on a regular basis. They were empathetic, caring, and considerate! Do NOT hesitate to hire this amazing company!

From the owner: Introducing Coastal Crawl Services: Your Trusted Home Improvement Professionals…read moreWe are pleased to welcome you to Coastal Crawl Services. Our team has been involved in the home improvement industry for over eight years before we established our company in 2023. We aim to bring our values and ethics to the industry and provide A+ customer service, quality work, and professionalism at an affordable price for homeowners. Our vision is to provide the best quality service in North Eastern North Carolina and South Eastern Virginia surrounding areas, all while increasing the value of your homes. Coastal Crawl Services offers a range of services to improve the state of your home, including moisture control, water mitigation, structural repairs, and much more.