Line-By-Line Roofing appears to have a solid system, and is a company that is very trustworthy. I…read moream going to explain the process, which hopefully answers unknowns, if considering work. I first contacted them, via web, due to a roof leak that I no longer wanted to repair. After initial contact, I received a call from the next morning, as well as other contact to set me up with an estimate. Jessica, the sales rep, came out a few days later to provide the estimate. She down-sold me from a metal roof, explaining the original cost, and required maintenance in the future, which was incredible. It is rare to see that from sales departments, in my opinion. She also possessed more detailed information about roofing systems than I would expect of a sales rep, and communicated her confidence level pertaining to her responses. The best part, she was not pushy. Overall, it seems that LBL sales, based on my experience, are not typical salesmen, but instead those that have passion about the trade, and want to sell real solutions, as opposed to selfishly maximizing commission. The schedulers called me maybe 2 or 3 days after placing my deposit, which was quicker than expected. With an original estimate of 3 weeks out, it ended up being less than 1 week. I was told to expect them around 6:30 AM and for the job to last for 10-12 hours. They finished the work at 4:30 PM, followed by the cleanup, lasting about another 90 minutes. They estimated the repair work very well, and that is considering they had a late delivery of the material, the day of the job. The roofing team was incredible. They all showed up on the job-site ready to work, and that is exactly what they did. They were incredibly professional, courteous, and ready to roof my house. It blows my mind how they did such a thorough job, in that little of time, my hats off to them for sure. They were led by Michael, the project manager, and he was an incredible liaison. He had great communication with me, updating me when I needed to be updated, as well as taking ownership of the project. When returning to my home, there was an incident with the delivery company, in that they busted a hydraulic line on their equipment. Michael briefed me as soon as I returned, had evidence of the incident, and had already reached out the the company alerting them so that they could prep remediation. This was refreshing, in that he could have covered it up and I might have never known, meaning Michael has integrity. He also has been communicating to me, following the project, to keep me alerted on the steps he has taken to help resolve the issue, despite the issue belonging to the delivery company instead. I appreciate stuff like this, because it does show ownership of the project, instead of brushing it off. After inspecting the work, everything looked incredible, and I have not been able to find any trash anywhere. Overall, this company has earned my trust. They have integrity and seem to do the right thing. In the world of any home repairs, you always read about those that are taken advantage of in some way. I do not feel like that will be the case for this company, as they have proven themselves to me. I would recommend them to anyone that needs roof work.

Talked to them about getting a new roof. I had some pretty technical questions and it's clear that…read morethese guys know what they're talking about. I'm pretty picky about who I hire to work on my house, and Line By Line didn't disappoint. Very helpful on the front end, but it didn't stop there. They keep their promises and are conscientious about making sure customers are taken care of. Everybody I've talked with has been friendly, professional, and knowledgeable.

Excellent service provided on schedule! Jayhawk Exteriors removed and replaced the siding on my…read moreentire home, and wrapped the fascia on the second level. They began and completed the project on schedule. Jeff, Jose, and the team were attentive to my concerns and followed up on everything. They provided great work at a fair price. I will definitely contact them for future projects and highly recommend Jayhawk Exteriors!

Paul White Masonry Contractor, Inc. rebuilt my front porch and replaced my driveway and back patio…read more The porch foundation was not holding up the the old porch and because of this the was cracking and leaning in the wrong direction. This caused drainage issues. They removed the old porch, put in a new footing then replaced the porch. The new porch is now solid and looks wonderful. In addition, they removed the incorrectly sloped driveway and back patio and installed new. Mr White and his crew were great to work with and did a great job. They went the extra mile to make sure we were happy with the project. I am very happy with quality of workmanship. If I need any masonry or concrete work done in the future Mr. White will be first person I will call.

Made my large, "tired" 24 year old exposed aggregate driveway look new again. Renewed a few rotted…read moreexpansion joints and hunted out and filled some spalled/ chipped-out areas, topping with the right color pebbles. Chris and his crew, using professionally outfitted trucks (I have never seen so many hoses) worked like a well oiled machine, power scrubbing with their enclosed rotary scrubbers, nicely washing down the house of any overspray and finishing with a mild detergent/ bleach. His attention to detail was shown at the end when every hose was washed and wiped as it was power reeled up.

Great service. Beautiful outcome. Did everything I needed but offers so many options. All completed…read moreon time. I'll use them again next year.

I cannot speak more highly of Upward Construction and the work they did at my house in…read moreWilliamsburg. They replaced a badly weathered wooden deck and stairs at the back of my house with a beautiful deck and stairs made of composite material with aluminum railings. They also replaced the wooden fence (also badly weathered) surrounding the HVAC units on the side of house with vinyl fencing. I contacted Upward along with several other firms, and the owner (Tim Jones) got back to me by phone within a day and talked through the job. He then visited the site (I was away from the house) and within a few days, sent me a very detailed estimate that explained exactly the work that needed to be done. I then met Tim at my house, and he answered all of my questions and discussed options. Tim and team were ready to start the job in a couple of weeks and did a really great job. They prepared the steps and not surprisingly, discovered a lot of wood rot underneath; they completely rebuilt the structure underneath at an additional (but reasonable) cost. The crew was great. They showed up on time, were very courteous, and were very careful in their work, always cleaning up the job site at the end of the day, with a thorough cleaning when the job was done. The final result is just BEAUTIFUL and so much nicer than what was there before and should be pretty much maintenance free. Everything about this job went as it should, in that Tim was very responsive to any questions, communicated when there would be a delay (it took a little longer than expected to get materials), and made sure that I was fully satisfied with the final result. VERY HIGHLY RECOMMENDED!!*****

This company is outstanding. Scott is a fine gentlemen that honors his word and work. He does…read morewhat he says he will do and for the stated price. Someone you can trust to do what is best for your home. He offered suggestions on our landscaping plan that made it much better. Put in drains where I did not think we could. Really did "drain our swamp." Put down rock and mulch to provide a permanent solution. By the end we were letting him pick the plantings and extent of the mulch beds. He did our project in the hot sun and never lost his sense of humor or focus on getting us perfect back yard. Use him, you will not be sorry.

Were professional and easy to work with. Communicated really well every step of the way through…read morematerial choices, and the landscaping options. Offered competitive pricing but use top of the line materials. Communication with us and meeting our needs gives them a competitive advantage. You might find better prices (competing quotes I had were very similar) but won't find more personalized services. (The other guys were tough to nail down and I felt like an invoice #) I mainly had them troubleshoot and fix downspout and drainage issues but the landscaping looks great too and was designed to help with that problem. Great to work with.

I had experienced a lot of soil erosion in my front yard, and as a result there were large voids…read moreunder my stoop, steps, and sidewalk. I was afraid that the stoop and steps would cave in or move without support underneath, so I wanted the voids to be filled in. I obtained a price quote from Concrete Jack, which has an office in Richmond but does work in Northern Virginia, North Carolina, Maryland, Pennsylvania, DC, and West Virginia. The price quote was reasonable, so I scheduled an appointment for them to do the work. I never saw them in person because they did the work when I was at my job during the day, but when I got home, I was pleased to see that the ground under my stoop and steps was now filled in with foam that provided support and kept animals and water out. If I had known about this service earlier, I would have advised my neighbors to use them rather than to entirely replace their shifting stoop, steps, and sidewalk with concrete for much more money. In addition, to foam jacking for sidewalks and driveways, this business also does foundation repair for homeowners and a variety of commercial repairs. Check out their website for a full list of services and photos of some of their past projects. * UPDATE: Months after I received this service, I put my house on the market to sell. The inspector said that the drill holes that Concrete Jack made in my stoop were for treating *termites*! I did NOT ever have termites, but the drill holes are just something to consider...

Although I was unable to use Concrete Jack for my particular job, I would like to comment on their…read moreoverall professionalism as a business. Bob came out to my home to take a look at the issue that I am having in my basement. He was on time, professional and a great listener. He did some measurements and together, we determined that this particular system would not work for my situation. Should I ever require their services for another job, I would not hesitate for a moment to contact them.

I contracted with this company to renovate an existing deck by adding addition support and new…read morecomposite decking. In general the job was done fairly well but not in line with the way it was described to me. Howard, the owner, said on day 1 that the worksite would be kept tidy and magnets would be used to pick up screws/nails - these things didn't occur to my satisfaction. While Howard was away tending to a family emergency, the crew seemed to knock off early and not leave the job site as they expected. Regarding the final construction- the decking was done well despite some challenges, as were the joist replacements. The additional support beams were completed with what might be called "old school" techniques, which was OK, but many of the beams (2x8) didn't physically contact the joists above, negating the intended purpose meaning those beams weren't supporting the joist above. This also made me wonder if the beams were jacked up as was described to me (in order to ensure the supports were carrying a load). I had to install shims myself to account for this (in addition to cleaning up refuse and construction materials such as screws around the deck and on our driveway during the job). In summary, the crew/company put in a great deal of effort but fell short on some key aspects.

Don't waste your time with this Company. Several years ago they promptly provided an estimate for a…read morepartial roof replacement. On January 14, 2021 I requested an estimate and received a promise to update the 2018 estimate within a bout a week. As of February 5th I have received nothing from the firm despite a followup email. Reviews on other sites indicate similar problems with this firm at this time. We advised the firm of our concern over their lack of response and therefore a lack of confidence in working with this firm.