Had extra thick vinyl floor covering installed in my sunroom. Their installers were quick and…read moreprofessional. The finished job still looks fantastic even though it was done over a year ago, and the extra cushion under foot is still amazing. Before selecting my flooring from Dominion I did a lot of shopping around. I found Dominion to have the best customer service and overall all value for products. I especially liked being greeted by the big yellow dog. A.S.

After a pipe burst, we needed flooring and installation in four rooms. We chose natural wood…read moreflooring that looks great from the front door through the dining and living areas. We chose new tile in the bathroom and it was installed flawlessly. The bedrooms were done in berber carpet, with everything put back in place. Thanks to Dominick and his team!

Following a sewer overflow into our master bathroom we decided to redo most of the flooring on the…read moreground level of our Williamsburg home (I never really liked the laminate). We consulted with 2 flooring companies and were very pleased we chose Williamsburg Flooring and Design. After an initial walk through Dwayne Hall was able to provide a fair estimate and when we showed up at the showroom to consider our options we were very impressed with how he recalled the spaces in our home and was able to help us make the best choices for our flooring. Not only did Mr. Hall's team replace damaged tile in our bathroom without us having to replace all the tile, they did a fantastic job laying tile in our kitchen, guest bath and pre-finished wood flooring in our living room, master bedroom and dining room. We chose a decorative tile in our kitchen which has been placed with precision against the solid tile. It makes a lovely pattern that is not too busy. We stayed with laminate in our master closet and that too was perfectly placed. Williamsburg Flooring does it all!!! All the work was done very professionally and in a timely manner without any extra cost. Each team that came in our home was kind, considerate, cleaned up after themselves and worked hard to get their job done accurately and without any delay. Dwayne was very good about staying in touch through the whole process. I would highly recommend Williamsburg Flooring and Design for any floor work you need done in your home.

Stopped by on a Saturday to view engineered hardwood options since we needed to replace our floor…read moreafter a leak. We had a sample of our old floor with us to get something similar. The showroom looked nice and promising until we noticed no one was on the floor. We walked around and waited for around 20-30 minutes, chatting and looking at options on our own. We weren't trying to be quiet because we'd hoped someone would eventually notice us. When someone finally did notice, he sat us down and tried to schedule a walkthrough of where we'd need the floor. When we told him we just wanted advice on floor options, he insisted they needed to come to our house with a group of people to check it out first no matter what. We explained we didn't need that, but he kept insisting he needed to visit our home. We didn't appreciate how pushy he was and how unheard we felt so we left.

Highly recommend! I hired him to screen and apply polyurethane to my hardwood floors, and I'm very…read morepleased with the results. His prices were competitive, he responded quickly, showed up when he said he would, and did exactly what he promised. Reliable, professional, and easy to work with. I would definitely use him again!

Dontreal Mattocks is a wood whisper the before and after of my floors were unbelievable. He also…read moreworked his magic in record time due to lack of follow through on my contractor's end. After waiting months to move into our new home my contractors flooring guys failed to show up. Movers were scheduled to deliver when I talked to Dontreal and explained my problem. He immediately started on my floors, working late to get them finished before the movers arrived. Not only wdid he finish them in record time he did an amazing job on them. EVERYONE asks me who refinished them and tells how beautiful they are. I was so happy with his work I referred my granddaughter to him. The first price she got from her contractor was more than double the price Dontreal is charging her.

After their technician had to cancel because they felt sick, they made sure to send a team the next…read moreday to do the job. They were very professional and quick. The results were amazing. The carpet install was quick but quality work! lol no further and hire today. Best prices too!!

We have used Carpet Mill several times and have had a exceptional experience every time. A small…read morebusiness like ours and it's a pleasure to be able to work with them

Shelly, Lee, & Nando did a wonderful job helping us select flooring, quoting, to install. We…read moreappreciated their expertise on our master bath and advisement to the layout of the floor and shower.

Great company. On time, professional, and great results. We have an open floor plan and the kitchen…read morewas worn terribly and the sunroom floor was very faded. They made the whole space look beautiful. Reasonable price.

On July 1, 2019 I hired Jack's Tile & Carpet for a carpet installation. On arrival the driver of…read morethe truck struck my building. The owner Jack Hall, did not want to do the right thing. He did not want to file a claim for the damages and instead tried to dictate how the situation was going to be taken care of. As of this date, my property has not been repaired. Mr. Hall has done everything in his power to ignore his responsibility and I believe the community has a right to know when a local businessman isnobehaving in a professional and courteous manner.

We needed to replace the flooring in our kitchen, family room, sitting room, bedroom, and four…read moreclosets, and wanted hardwood floors. But the subfloor was chip board and needed plywood to support the hardwood. Three estimates showed Jack's to be $6K less than the others. Having a good recommendation from our best friend clinched the decision. The communication we had with Jack's was outstanding. The installers were very friendly, respectful, and competent. They cleaned up after themselves each day. The installation took a little longer than they anticipated (and about where we figured as it was a big job). Once the flooring was done, there were a few items that needed attention - normal for any project. The punch list was handled quickly and effectively with great communication. We could not be happier with the price, quality of product, installation, and customer communication and support. If there were more than five stars to give, Jack's Tile and Carpet would be a 10! Our floors now look fantastic, and the oriental rugs never looked better. Jack even stepped by to stop on the progress. Robert came by three times. What a transformation! Thanks, Jack, Robert, and Derrick!

I was thrilled with their work wrapping the trim on my house. The estimate was provided for me…read moreimmediately upon reviewing the work to be done. There was a pre-construction meeting with the estimator, project manager and over all manager. After, the project manager brought over several paint samples in an attempt to match the color of the trim. The worker was very industrious, put in long days and made sure I was happy with everything as he went along. There was a meeting with the estimator when the work was done. I noticed one corner that didn't appear to be finished. The project manager made sure that corner was fixed and another corner I had not noticed, but he felt was good enough. Everyone, including the office help, were courteous, pleasant, helpful and truly wanted me to be completely happy with the end result.

total never dealt with any of my remodel issues - they just a couple of brothers who started a…read morepainting business and basically self trained to be a home builder/remodeling contractor. Not sure how they manage to stay in business. I would not let them mow my yard at this point. They cannot keep reliable subcontractors or designers because they treat anyone who is not related to them as the enemy vs dealing the companies issues. It is a true shame that their work has not held up. We failed our CO originally bc they had not had the insulation installed. It is just a shit show dealing with them.

We interviewed several contractors for the complete demo and remodel of our master bathroom…read more Bancroft was by far the best communicator, the most reliable, and the most reasonably priced. Throughout the six week process of picking out materials, ordering them, and install, Gerald (manager) and Jimmy (owner) were fantastic! In fact, they were so hands on, that the owner even did the majority of install himself. But what really stuck out to us, was when they ran into more damage to the subfloor than anticipated, they did not take that as an opportunity to charge us more, and instead stuck to the original estimate, despite the extra labor. They also were flexible and happily agreed to a few minor cosmetic changes that I suggested during install. The project was done perfectly, and exactly on time. We will definitely use them again for our next project!

My mother is a widow over 70 and she contracted with Bancroft Granite & Marble to do a $15,000…read morerenovation in my home. She was notified that the work was complete but when she arrived to look at it, there was building scraps and trash everywhere incluiding pieces of cut trim, stove wrapping, tools, etc. There was dirt everywhere and none of the new counters had even been wiped. They had failed to obtain the proper electrical permits to do the work. I paid $1600.00 for a custom built storage island which appeared to be pre-manufactured made from particle board --certainly not a custom built piece. They failed to install quarter round on the newly tiled floor leaving a visbable gap between the tiles and the baseboards. They installed a shelving unit but the wood did not quite fit to cover the area. When she asked habout this, she was told that they used scrap wood and that was all he had. When she notified Jim of her concerns, he cursed her and my brother out and said he was finished. She contracted with Jim in Match of 2017. He was contacted and requested to complete and finalize the job. She has not heard anything from him since May 2017. The work remains incomplete as of July 2017. I absolutely do NOT recommend using this company for any renovation or work. My mother was looking forward to moving back into her home after being away for several years. She is still unable to use the kitchen and move into her house. This company does not stand by their work; does not do a quality job; is not concerned with customer service or satisfaction.