After their technician had to cancel because they felt sick, they made sure to send a team the next…read moreday to do the job. They were very professional and quick. The results were amazing. The carpet install was quick but quality work! lol no further and hire today. Best prices too!!

We have used Carpet Mill several times and have had a exceptional experience every time. A small…read morebusiness like ours and it's a pleasure to be able to work with them

Highly recommended! Chuck is extremely knowledgeable and professional! We have done business with…read morehim and his work is excellent!

If there is such a thing as perfect, the carpet is perfect! The value, quality and installation is…read moreperfect. From our first meeting to the end everything went well. Everyone was professional. Veronica was present to ensure all went well. Julio did an absolute perfect job installing. I highly recommend this business.

Overall everything was great. From start to finish nothing but praise for the company as a whole…read more The price and selection was great and the whole team was a pleasure to to business with. Veronica who we interfaces the most with in regards to the estimate and overall quality control and management of the project. Bobby who installed the carpet was great and did an amazing job with a great personality. The work was done beyond our expectations. If any flooring is needed in the future we know who to goto.

Ashley made us feel like family. Nothing more needs to be said. We enjoyed our time. Great…read moreselection and helpful staff.

WORST FLOORS EVER!!!! Installed March 2017 - Started…read morecracking and wearing within 18 months. Had pads under the legs of the recliners and flooring still shows wear marks and scratches. Den floor is cracking under where my desk chair is. Previous house had hardwood floors and chair never did ANY damage, even after 17+ years. Floors always look dirty, even after mopping and overall performance is disappointing. And ProSource of Newport News, VA denied my claim on 11-18-2020. I am telling everyone not to purchase this product. I hate this product. Coretec - North Woods Oak

We have had a terrific experience working with Carpet One and their lead customer service…read morerepresentative, Desiree. We first heard about the company through a family member and decided to give them a try. The staff is very friendly, personable and knowledgeable about their products. If they do not know the answer to something they do not hesitate to look it up for us. We trusted them with installing wall to wall carpeting for our newborn baby's nursery and we couldn't be happier. The installation was professional and quick. Now we are looking into installing wall to wall carpeting in our family room for our little one to crawl around in and we automatically knew we would be going back to Carpet One. Thanks, Carpet One!

Carpet world in Norfolk is my go for flooring. Lorraine is very friendly and knows what she is…read moredoing. I would definitely recommend her! She recommended the vinyl plank flooring for our new home and we love it. Especially with us having young children the vinyl looks good and it's super easy to clean. The installers were on time and finished in one day.

Eastern Floor Covering provided excellent service. They were extremely patient and helpful while…read morehelping me decide on carpet vs lvp, making sure I got the best value. In the end, I chose carpet. They were even kind enough to hold my order for 3-4 months in their warehouse because I wasn't ready for it to be installed. On installation day, the technicians carefully moved furniture out of rooms, installed the carpet and replaced furniture. It was all pretty seamless. I chose Eastern Floor Covering because I really liked how engaging Chuck is. This is a small, very patriotic company that doesn't hesitate to remind the community of our shared values.

Over the years I have used eastern floor covering to do all the flooring in my home to include…read morehardwood, title and carpet. They have always done a great job from the start to the end of each project. I highly recommend them they have great customer service and the installation was excellent . I think they have reasonable prices and a great reputation. Im sure any future flooring projects in my home will include the great folks at Eastern Floor Covering.

If I could give 0 stars I would. I spent over $10k getting my floors done. I was first under the…read moreimpression that I would be getting the lock in vinyl plank. When the contractors arrived and began working I saw that they were using a glue down vinyl. When calling the manager to try to get clarification on the flooring I was met with a bad attitude as if I were bothering him. Nevertheless I allowed them to use the glue down because they already removed all the carpet and tile. I was sold on the fact that this flooring had a lifetime warranty for scratches and water. The flooring was supposed to be waterproof. Less than 90days after completion I had a water pipe leak in my home and the flooring started coming up. When contacting Jane to enforce the warranty I was met with nothing but excuses about why the warranty didn't apply to me and with another warranty that I never received or knew about. She also could provide any proof that I've even seen this new warranty. And told me that the warranty advertised on their site didn't apply to me. All I requested was to have a few spaces repaired, not the whole house. I even asked if they could give me a couple boxes so that my contractor could make the repairs. All I need is 4-5 boxes. Jane's response was led by having me spend more money with them. DO NOT GIVE THIS COMPANY YOUR MONEY!!!

Poor service after installing wrong floors. Never repaired or refunded. Wrong samples show.read more