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Sword Hardwood Flooring

4.3 (6 reviews)
Open • 8:00 am - 5:30 pm

Services - Sword Hardwood Flooring

Floor refinishing

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2nd Street Floors - New Flooring in Kitchen

2nd Street Floors

(18 reviews)

Had these guys do a major flooring job in my home in Apr-May 2019. Rip up a bunch of tile, install…read morenew subfloor to match level of some existing hardwood floors, stitch in new wood where tile used to be, sand and restain everything. They gave a good estimate, I paid 1/2 and they started on time. Flooring looked great and workmanship was pretty good, but there was a ton of stain overlap onto painted surfaces. I called and asked them to fix it. They never came. two months later, they asked me to pay the rest of the invoice, and I told them I would - when they finished the job and painted over all the overstain, Then: radio silence. Three months later they asked me AGAIN to pay the rest of the invoice, and I told them AGAIN that I would pay when they finished the job. They sent a guy out who painted over all the overstain and then I paid. Took them 6 months, but it finally happened. While all this was happening, I asked for them to gimme an estimate on refurbing my bathroom. Mark came and took a lot of measurements, then I never heard from him again. So ..... pretty good job overall, but management and follow-thru is a bit lacking....

Mark's team at 2nd Street came in and replaced our old mismatched flooring on our main level with a…read morebeautiful new wood floor. His entire crew was amazing, from those who did the demo to the installation crew. They fixed our subfloor which had numerous issues and did the job right. I'd definitely hire them again and recommend them to others.

Carpet Gallery Carpet One Floor & Home

Carpet Gallery Carpet One Floor & Home

(16 reviews)

Carpet Gallery really let us down. We placed our $12,000 carpet order with them with their…read moreassurance the carpet would be delivered and installed in time to for us to move into our remodeled house on schedule two months later. Without warning, and waiting until I called them at the last minute, they informed us the carpet would be late arriving so they couldn't install as promised. This caused us to have to reschedule the other contractors who had work, depending on the carpeting, to finish before we could move in. Realizing they had screwed up, they did provide a $1,000 pad upgrade to make up for it. I appreciate that, but it still didn't entirely make up for delaying our move in. This caused us to not only move in a week later, but also with some work incomplete. Once the carpet arrived, their installers did an excellent job of putting it in. So, if you don't mind Carpet Gallery's lackadaisical attitude toward meeting their committed schedule, or their scheduler who really didn't seem to care whether or not they were late, you still might like dealing with them.

I needed three more boxes of flooring (LVP) to do an extra space and they charged me over $500.00!…read moreI felt like they had me stuck and I had to pay. They don't open until 10:30am and close at 3:30pm. Greg is the only person who can order flooring or give a quote and he's there even less than their short hours. He never calls back either.

Flooring RVA - Invest in flooring that lasts, so you can enjoy every step for years to come.

Flooring RVA

(36 reviews)

This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

Please stay away from this company. Very shifty and wish I had read all these other reviews prior…read moreto going there as there are many other choices here. I thought I was getting lvp never was laminate mentioned except that I didn't want it and guess what I got installed once looking at the extra box, laminate. Please be careful.

Sword Hardwood Flooring - flooring - Updated October 2026

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