I had an amazing experience with Lucky Lock & Key! Long story short, I discovered while on a…read morecross-country flight that a repairman accidentally locked both locks (not just my electronic lock), and the only key to the bottom lock was inside my condo. I contacted them on Yelp, explained the situation, and they were able to meet my mother (after verifying I was the legitimate owner) within an hour. Not only did they unlock the door but they immediately made copies of that bottom lock key The full service was less than $100 and they were extremely responsive and worked with me to get what they needed while I was literally on a plane hundreds of miles away. Couldn't recommend more!

They were quick to respond for assistance and find a locksmith to send out within 30mins. Even…read morethough I ended up not needing it they were very understanding and nice about it. I know who to go to if I ever need services.

Fast, friendly, efficient and all for a good price! As a…read morewalk in they diagnosed my existing set of keys and set me up with a new remote key all in about a half hour!! THANK YOU

Very efficient. Had the part in stock, Comfortable waiting room. Everything went smoothlyread more

Mary was amazing! My smart lock had a stripped screw that was completely stuck, and she came out…read moreand handled it quickly and professionally. She removed the damaged piece, installed my new smart lock, and even let me know I needed a door knob and provided one for me. At the last minute I also asked if she could replace my screen door knob, and although she didn't have to do it today, she kindly took care of it while she was there. She was professional, efficient, knowledgeable, and very kind. Everything was done quickly and perfectly. I highly recommend Mary if you need a locksmith!

Mary was organized, responsive, and skillful. She installed…read morenew keypad locks on my front door and installed a new peephole where there wasn't one before. Very happy with her work.

Great customer service, came to my house on a Sunday very friendly fast service, also gave me a…read morefree pass key

I just moved into a new house in Richmond and the door wasn't locking easily. In addition, three…read morerooms upstairs had doors that didn't latch properly. My neighbor referenced this company to me and I gave them a call and they were immediately responsive both on the phone and through text. As we all know, text messaging is especially convenient in our busy lives where we can't answer every single call in the moment. They came out and fixed all of the doors for me and even installed two keyless entry deadbolts that I wanted. Their pricing was extremely fair and they were flexible with the scheduling, and showed up when they said they would. I would highly recommend this company.

Okay... no harm done, but this should be a 2-star review…read more Be aware that Angelia's is ONLY a mobile service. I don't see any mention of it on his Yelp page. It's a guy in a truck who'll come to your house or car or whatever, and that's awesome... but he should be CLEAR about it so people don't waste their (and his) time with other needs. I have 3 new, uninstalled, locks to re-key and called to get Angelia's address so I could bring them by. To his credit, he told me up front it's a $65 charge just to show up, then a nominal re-keying charge per lock. I told him the locks were still in their packages, and that I didn't want to pay for travel, and he informed me it's just a mobile locksmith, no office/workshop where I could bring the locks. The rates seemed fair, and I don't begrudge the guy his travel charge, but I didn't need or want to pay for mobile locksmith service and wouldn't have called him had I known there's no there there. Then I asked him if he could recommend another good locksmith, a colleague or someone he's friend's with perhaps, with a storefront. He laughed with unconcealed derision, and said, "You think I'd send business to a competitor? I don't _have_ any friends. MY FRIEND IS MONEY. You can look it up yourself." I said, Yep... you're right. I will. He wasn't intentionally offensive about it, but I'll never call him again. He's got no sense of serving the needs of his (potential) customers and I wouldn't want him opening my car door. I've had vendors refer me to their competitors when my needs didn't fit their services, even when there might be some competitive overlap. I always respect a business that does that, and I do it with my own business... but this guy? It's all about the CASH, baby. Again... I didn't use his service, and he may be the best locksmith ever to walk the earth. The third star is a gift given his brushoff treatment.

Lost my truck key- first time ever. Bruce bailed me out!…read more Same day appt, Bruce was there before scheduled time, got the job done at a price I thought was fair. Moral of the story, make sure you have a spare set of keys- if you don't , call Bruce

I found Brother's locksmith through another site and purchased a deal. When I arrived at the…read moreproperty, I realized that I was locked out. Luckily, I already had an appointment set with Brother's that morning. The technician arrived on time, sprayed some WD-40 in my lock and opened the door. Then he installed an electronic deadbolt lock that I bought and re-keyed my bottom lock. For approximately $120, my house is secure again. I am a happy customer. 5 Stars!

Very responsive and professional. Felt comfortable with the locksmith in my home. Reasonable…read moreprices, quality work. Highly recommend.

Today was my first time using Richmond Security. Adam was super helpful and provided tips to help…read moreme save money. I am impressed!

Went to the office on 2 separate occasions to look at safes. The 2nd time I went to negotiate and…read morepurchase a safe. We started to draft an order and the only way they knew what to order was by going off a website belonging to an online retailer for American Security Safes. They did not know the options available. The store manage took my information and said that I would be mailed a quote. That was several weeks ago and I never heard from them. Check other options first.

I had a great experience with Neblett LLC Fastway Locksmith. The service was fast and professional,…read morethe price was right, and the technician was courteous and knowledgeable. Highly recommended for anyone needing locksmith services in Richmond!

They were rude because i didn't pick up the phone right away when someone called to scheduled an…read moreappointment for a replacement key . Well we made the appointment for the next day , a few minutes after we hung up I found my keys so I called back again and canceled the appointment, they threatened me to charge a cancellation fee even when there no agreement on that and even when the appointment was cancelled almost immediately and the appointment was not until the next day.