They might be friendly at first, but my experience exiting their service has been horrible.
My husband passed away last year, and after a year of thoughtful consideration I decided to sell the house. After the house was sold and I had moved out, I contacted Security Concepts to cancel the service. Norma the bookkeeper informed me that since I hadn't provided thirty days notice in advance of the move date, my subscription was automatically renewed for two years.
I asked to provide thirty days notice of cancellation from the date of my phone call, but that was denied. Subsequently, I have requested a copy of the signed contract to confirm these restrictions, and that has also been ignored. Lastly, I have asked to speak with the owner - to no avail.
I would strongly advise anyone considering this company to look for an alternative provider. read more