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    On The Wall

    4.7 (73 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    Response rate

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    Services - On The Wall

    Security monitoring services

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    Robin D.

    Josh was very understanding of what I wanted. He was able to get the wall mount and brace for the sound bar as I ordered the wrong items on line. He sent me a proposal and asked for a deposit. When Vish and Santiago arrived they were polite and friendly. They taped and used plastic to protect and illuminate mess. They took measurements and found beams. Moved electric and cable to hide behind wall and TV. The job was done in the time they said.They explained that each job is different but they knew what needed to be done they were knowledgeable, precise, and great workmanship. They sealed the wall and now that the area is dry they will come back to paint the spots for me. Everything was in the proposal/estimate. A pleasure working with On The Wall. Vish and Santiago were very nice and great work ethic.

    Wall mounted TV
    Elwoo W.

    Special shoutout to Josh and his crew at On The Wall. I called him regarding an installation of a large tv. He prepared a package for the tv,wall mount and installation immediately. I went with the wall mount and installation. His guy came out and was pleasant to deal with. The TV looks great and the family loves hanging out in the patio now. Thank you.

    Crystal D.

    Let me start by saying that the 65" TV installed by Vish, isn't even on the wall yet and his excellence drove me to review right away. To say that I'm very particular, is an understatement. After Vish installed the bracket of our television, I noticed the bubble in the leveler that comes with my bracket was slightly off-center. I didn't say a word and figured I'd let him finish before I suggested anything. Vish stepped out to get a leveler of his own and without my saying a word, this guy removed and adjusted the bracket to the utmost perfect angle. He did an excellent job and drilled the unit straight into the concrete in the wall so as to ensure our TV doesn't end up on facedown on the floor. It's sad to say that it's so difficult to find a job well done but my husband and I are relieved to know that we now have a first-class, reliable handy-man. Already going to book him for the TV in our room and whatever else this guy has to offer. Request Vish for certain, you won't be disappointed. Funny side note, he also adjusted the picture and sound settings on the TV to enhance the view and we feel like we have a way better entertainment experience. Big thank you, Vish. Keep it up!

    Zach S.

    When I got a new LG OLED77CX TV I needed to mount that in my living room. I also needed move my current OLED55C6 TV to my bedroom to swap that out with my old Sharp 46" LCD TV (that's 14 years old and still working at this point haha). So I called/texted a few places that were busy and decided to go with On The Wall. Their pricing seemed fair and had good reviews. When I finally got the TV delivered and had an appointment with them, their guys were great. Had 2 installers (forgot their names, sorry!) come initially, and had them put in 2 outlets that they tied into an outlet outside. Wanted initially to hide the cords in the wall, but where he went and the fact it was a exterior concrete wall there wasn't enough room to hide them (plus Comcast cables blocking the pathway). That was the only thing about the install I was bummed about, but they knocked off $25 off my bill. Don't know why they didn't try going to the left of the TV, but didn't want to start punching holes hoping to find a spot. So cord cover went up. They initially put the TV up too fast (forgot to take off the film on the back, and needed to put up a LED light strip around it. They were nice enough to take it down to get that put up. Overall, very happy with the way it turned out. Swapped out the TV upstairs and hooked up everything there. That turned out just fine too. One Saturday night I was watching TV and the brand new outlets breaker flipped. At first I thought it was the TV, but then neither outlets had power. I tried flipping the breaker outside, but that didn't do anything. After figuring out it was just the outlets, I contacted On The Wall about having someone come back out to look to see what was going on with them, thinking something might have blown out. Vish came out, figured out what it was (I didn't think to hit the reset switch on the outside outlet) and did a great job. Lucky that's all it was. Overall pretty happy with On The Wall. Will definitely use them again when other projects arise.

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    5 years ago

    Friendly, helpful. Got the job done quickly and efficiently. Great job installing 50" tv wall mount.

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    6 years ago

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    Josh C.

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    4 years ago

    The office is prompt in response and their technician was professional and did an excellent job. I would use them again!

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    8 years ago

    I use on the wall every time i need anything audio video related. Highly recommended!!

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    Page 1 of 2

    Ask the Community - On The Wall

    I would like to switch my kids bi fold closet doors to sliding closet doors. Is this something you can do and how much do you think it would costs? There are three rooms I would like to do this too.

    Yes it's an easy install

    Don’t See Your Question? Ask Away!

    Review Highlights - On The Wall

    Josh and his team always provide the best service, best price, and always the highest quality.

    Mentioned in 21 reviews

    Read more highlights

    ADT

    ADT

    1.2
    (105 reviews)

    ***UPDATE*** Last…read moreweek I was able to talk with a rep from Help Center Support/Customer Relations. She was very professional in allowing me to fully vent my complaints and frustration about their outsourced, offshore customer service department, and about their billing system. She was also very friendly, so much so that I apologized for the anger and frustration I showed in dealing with customer service. I think she was genuine in stating she didn't blame me. that it was understandable why I got to that point (yes, I'm paraphrasing here). I don't think anything was really resolved regarding corporate practices moving forward, except that she removed the $1 late fee. But the positive result is that I now have an actual corporate customer service person I can contact if any similar issues arise in the future. This is comforting because as I've said about a company outsourcing customer service functions, it both isolates and insulates them from customer complaints. So, this issue's been settled, at least, and we're staying with ADT.

    I contacted ADT in late June 2026 to obtain pricing for reactivating an existing ADT system in a…read morehome I had recently purchased. After several missed promised callbacks, an appointment was eventually scheduled for July 10. I specifically requested a phone call before the technician arrived, but no call was received. During the appointment, the technician initially explained that monitoring required a 12-month commitment. I declined to move forward under those terms. After speaking with a manager, the technician returned and presented what I understood to be a different arrangement that would allow my wife and me to evaluate the system before deciding whether to continue. Based on those discussions, I agreed to activate service. When I later contacted ADT to cancel service based on my understanding of the agreement, I was informed for the first time that ADT considered the account to be under a 12-month contract. This was not consistent with my understanding of the terms presented during the installation visit. Since then, I have made multiple attempts to resolve the situation through customer service, the cancellation department, and a formal written complaint. Unfortunately, I have not received a meaningful response and have been forced to escalate the matter through the Better Business Bureau and the Kansas Attorney General Consumer Protection Division. My advice to prospective customers is to carefully read every document, request copies of everything at the time of signing, and verify all cancellation and contract terms in writing before agreeing to service.

    On The Wall - securitysystems - Updated August 2026

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