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    LH Smart Solutions

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Edd Helms

    Edd Helms

    3.0
    (34 reviews)

    It took 3 men to get it right but had the heating on one of the coldest nights so far this winter!…read more A new heater and thermostat so it's been nice to sleep in a warm home. I love simple comforts. They were nice gentlemen to this old lady!

    I called Edd Helms to service my A/C on a Saturday. I understood that this would be an emergency…read morecall. Technician came out and diagnosed the compressor fan was bad. I was charged $1877.00. Well, the fan failed again. I called Edd Helms and they sent a technician. The technictold me it was not the correct fan and said the last technician installed a temporary fan to get the a/c working. I told the technician I was not notified during the repair that the fan was temporary. So, the second technician replaced the fan. (the previous fan motor broke within 2 months). After the right fan was installed, the technician said that it would be a $500 charge. I said the other fan should be under warranty, I just paid $1877.00! He put the manager on and I told him I was not paying for another motor after I spent $1877. This part was under warranty. We'll, the manager told the technician not to charge me. Now, 6 months have passed and the fan motor is out again. I called Edd Helms. The lady was nice BUT told me that I was put on a "do not repair list" so I could not do business with Ed Helms. Further, no manager was there today to explain the reason for no repair. Edd Helms is not reputable at all. The price was very high and the repair failed twice. Do not use this company!! ​

    LH Smart Solutions - homeautomation - Updated August 2026

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