I had such a great experience with SoCal Storage! Eileen and Chuck were both incredibly friendly,…read morehelpful, and professional throughout the entire process. They made everything so easy and stress-free, and I really appreciated how welcoming and attentive they were. The facility is clean, well-maintained, and feels very secure. Any questions I had were answered promptly, and Eileen and Chuck went above and beyond to make sure I had a positive experience. I would definitely recommend SoCal Storage to anyone looking for a clean, secure, and reliable storage facility. Eileen and Chuck provide amazing customer service and truly make you feel taken care of!

Hands down, the best storage facility we've ever had the pleasure of using! We recently had to…read moreleave SoCal Self Storage, and although we're sad to go, we truly hope to come back in the future. From the very beginning, Chuck and Eileen were absolutely wonderful. They are some of the sweetest, kindest, and most generous people we've ever had the opportunity to meet. They always made us feel welcomed, respected, and taken care of, and their kindness genuinely made our experience so much better. The facility itself was always great, but what really stood out to us was the people. Chuck and Eileen went above and beyond, and you can tell they truly care about their customers. We are incredibly grateful for our time at SoCal Self Storage and for everything Chuck and Eileen did for us. If you're looking for a storage facility, I genuinely couldn't recommend this place enough! Thank you, Chuck and Eileen, for everything! We hope this isn't goodbye forever and that we'll be back someday! P.s on a hot day the cold waters and tiny granola bar really helped! Thank you so much once again for everything! Sincerely Joshua.C

I highly recommend this business. Jenn was great to deal with and helpful every time I needed it…read more In addition when my autopay from my bank sent a payment by mistake she promptly returned it. Most businesses would have deposited it. I really appreciate their honesty and professionalism.

This place is wonderful. It is well maintained and clean. The hours are generous.But most of all…read moreit is the people. Gloria and Jen are just so pleasant and informed. They go out of their way to make things as easy as possible. If we ever move again ( God forbid! LOL) We will definitely use them again The Ahara's

Negative!!!! My 2 units on the 2nd floor were rat infested. They damaged my furniture by peeling…read moreand chewing. This place is only 1 1/2 years old. Should not have rats

I can't tell you how impressed I am with this company! They have helped me when I was going through…read morea divorce and the rate was affordable. They always return calls and work situations out in the favor of the client! The storage unit is clean and that was important to me. Thank you for all you do, I appreciate your expertise and exceptional customer service. Judy

My elderly father found this storage facility and rented a unit, but being elderly he didn't…read moreremember most of the details (address, unit number, floor etc. The day before we were to move my parent's overflow of treasures in, my wife and I went to the facility to get the details we would need. We were greeted by Twila and she patiently repeated everything she probably told my dad. She also provided us tips on how to pack & stack so their stuff could be somewhat organized. And as an added bonus we found that Store Safe offers a complimentary box truck for local move ins! So we canceled the UHaul reservation we had ($90) which made my dad's day. We picked up the truck the following morning, loaded it and realized that the storage unit my dad rented was waaay to small. Fortunately, Twila cheerfully understood our predicament & again, fortunately had a larger unit. We loaded it up and that's that. The moving process isn't a super fun activity. But thanks to Twila the whole administrative process went super smooth and efficient!

Justin and Blaine made this rental a very easy process with follow up for a good priceread more

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

I rented a 5x7 unit nearly two years ago at this location Eventually, I upgraded to a bigger unit…read moreas I accumulated more stuff. I always paid on time and sometimes even paid a month in advance. This month I encountered some financial hardship and I was a week late on my payment. The lady "Diane" who took my payment over the phone said she could not waive the first and only late fee of $30. I've spent maybe a little over a couple thousand dollars in their facility and again, never had I been late on my monthly payment. I was happy there, but for the sole reason of the unwillingness and lack of sympathy to waive the outrageous $30 fee to a loyal patron I put a cancel on my future business with golden state storage and will take my business elsewhere.

I have never been to such a clean, organized, efficient technologically sophisticated…read moreestablishment~ great job whoever put this place together. Staff is also friendly and onsite in case you need them.

If I could give 0 stars I would. DO NOT STORE ANYTHING HERE. Staff Rebecca at the front desk is…read moreunprofessional, rude, could not answer any questions, was yelling at me and kept saying she didn't know she's only worked there 2 months. Constant increases! They say it can only be increased a certain percentage and then they double your rent! Worst storage unit I have ever experience and old and dirty. Do not store your stuff here unless you want to be moving storage units soon!!

We haven't even had our belongings stored for a month and someone cut the lock off the door and…read morestole our belongings and tore up the unit. It's close to the front, too, no one saw. We will be filing a police report. I do not recommend storing anything valuable here.

My experience at this location on Grande Vista in Newbury Park has been beyond disappointing. The…read moremanager, Rebecca, has been one of the most unprofessional people I have ever dealt with in a customer-facing role. I have an actual recording of her raising her voice and yelling at me for simply asking a question -- not arguing, not complaining, just asking a question. And it didn't stop there. My husband called the facility separately with a simple question of his own, and she yelled at him too. A customer calling to ask a question should never be met with that kind of response -- ever. This is not someone who should be managing a facility or interacting with customers. Her behavior is hostile, inappropriate, and frankly unacceptable. So I did what any reasonable person would do -- I contacted corporate and asked to speak with the district manager. I started calling in early December, once or twice a week, sometimes more. Customer service told me the district manager would return my call within 48 hours. It took him nearly three months. Eric finally called me back at the end of February, and after all that waiting, I was met with nothing but attitude and dismissiveness. Rather than listening or showing any empathy, he essentially told me to find somewhere else to store my belongings because of some late payments. What Eric apparently didn't stop to consider is that I have been dealing with serious health issues and have been in and out of the hospital -- not that a paying customer should ever have to justify that to be treated with basic respect. The lack of professionalism and compassion from someone in a district manager position was truly shocking. My experience at this location on Grande Vista in Newbury Park has been beyond disappointing. The manager, Rachel, has been one of the most unprofessional people I have ever dealt with in a customer-facing role. I have an actual recording of her raising her voice and yelling at me for simply asking a question -- not arguing, not complaining, just asking a question. And it didn't stop there. My husband called the facility separately with a simple question of his own, and she yelled at him too. A customer calling to ask a question should never be met with that kind of response -- ever. This is not someone who should be managing a facility or interacting with customers. Her behavior is hostile, inappropriate, and frankly unacceptable. So I did what any reasonable person would do -- I contacted corporate and asked to speak with the district manager. I started calling in early December, once or twice a week, sometimes more. Customer service told me the district manager would return my call within 48 hours. It took him nearly three months. Eric finally called me back at the end of February, and after all that waiting, I was met with nothing but attitude and dismissiveness. Rather than listening or showing any empathy, he essentially told me to find somewhere else to store my belongings because of some late payments. What Eric apparently didn't stop to consider is that I have been dealing with serious health issues and have been in and out of the hospital -- not that a paying customer should ever have to justify that to be treated with basic respect. The lack of professionalism and compassion from someone in a district manager position was truly shocking. My husband and I have been loyal customers and we don't take that lightly. We spend our money here and we deserve to feel welcome, not belittled. Between Rachel's hostility and Eric's indifference, what should have been a simple resolution turned into months of frustration and stress during an already incredibly difficult time for our family. We moving facilities as soon as it is feasible, and I sincerely hope management takes a hard look at the people representing this company.

Excellent Customer service by Tish at this location. Helped figure out our needs, assisted with…read moreguidance in the area and called around for best prices on our behalf! Cant get better than that! Reachable by phone and in person. Rates are low. Highly Recommend! A+

Been using them for storage for many years and has always been a great experience! Love that it's a…read morefamily run business too

My mom recently moved out of her house, and had to downsize into an apartment. I did not have much…read moreluck finding spaces at the time in her area, but stumbled upon LM Mini Storage. Patrice was so helpful and the facility was the cleanest I've ever seen! I definitely recommend this storage unit if you need storage near Oxnard.

Went into look at a couple of storage units that they had available. The insides were filthy and I…read morewas told by whoever showed them to me, that I am responsible as a new tenant, to clean the unit out and that I had to take anything inside that I found in the unit, including dirt, along with me, off of the property. I couldn't even dump the trash that was left in their unit by their previous tenant, in their trash receptacles. I took my business elsewhere!

I needed a storage unit badly, so I visited store Al self storage to inquire about a storage unit…read more I noticed that the facility is very well kept and organized. Everything was maintained well and the units were of great quality and price. But the best part was the service! My man Jake had on point customer service skills and you could tell he actually cares about his clientele. You don't get customer service that fantastic anymore, the world definitely needs more Jakes! Anyway, good on you Storcal Self storage, you made this dude one happy customer!