They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.

In addition to our semi-annualsprating, James removed a small bee hive and remediated two tent…read morecaterpillar colonies. Always professioal and courteous. Standard Pest has been our go to service for decades. A+

John explained every step necessary to eradicate the problem and ensured we understood what he was…read moregoing to do. He was pleasant and knowledgeable and we feel very confident in the service he is providing.

This company was highly professional, knowledgeable and responsive in putting an end to a…read morepersistent pest situation my folks were dealing with. They definitely know what they're doing, and their service really is first rate. I can't recommend them highly enough.

Wanna find a first rate solution to your problem? Start by eliminating this company from…read moreconsideration. What an absolute joke of a business. First, the one and only nice thing to say is that the exterminators are usually very nice people and mean well. However, they are the furthest thing from experts. They've yet to figure out why mice are getting in the building, and their answer to everything is scheduling follow up appointments. Automated phone services are more useful than their live receptionists. Not only are they completely incompetent, but they're nasty as can be. They tell you a time slot and don't show up, they have flat out not showed up at all, and never take accountability for anything. How they are still in business is baffling. This company needs to be exterminated.

5 Stars ! Best ExterminatorI had a HUGE roach problem and they came right out and took care of it…read more I haven't seen a bug since! Fast, friendly, and affordable. Highly recommend!

Wonderful company and experience! Don was incredibly knowledgeable and very efficient. During our…read morefirst (free) termite inspection, he told us what we would need and took the time to explain WHY; I didn't feel like I was being sold a product or service - it was "just the facts." (I should mention that I also received a free inspection from a big, national termite exterminating competitor company, who gave me the standard sales pitch with no context. Not only was ACE less expensive, they also gave me a better service guarantee with regard to monitoring and future treatments!) When ACE came to install the products we needed, Don and his co-worker got right down to business, and were speedy and thorough. I definitely plan on using them again for my future bug needs (though we hope not to have any)! (FYI, I believe they are Black-owned, in case you have an interest in supporting Black businesses. However, MOST importantly, you should hire them because they are EXCELLENT.)

A gentleman named bill came out and took care of all my needs and what ever I needed. He was very…read morefriendly and new what he was taking about. I would recommend them to anyone with a pest problem. Thank you Bill!!!

I must say I was disappointed being that this place had such good reviews. I called and explained…read morethe issue I was having. I was told no problem we will have someone contact you ASAP as my issue was time sensitive. This was around 2:30 on a Sunday. No one ever called. I followed up later that day with a message in their online portal and never got a response. I again followed up with a phone call the next morning around 9am. I spoke with someone who apologized that no one had reached out she said the technicians must have been unusually busy but they typically have people on standby to handle issues like mine. She assured me that someone would be in touch. Again, I never heard from anyone the entire day. I initially reached out to them because of the good reviews and the website said service within 24 hours, which I did not receive. I ended up having to find another solution for my wildlife situation. I would have appreciated if there had been some communication such as we can't help you or it will be awhile before we get to you but to say sure no problem and then get nothing was frustrating. So I can't speak to the actual service as I never received it but I'm writing this review due to their unresponsiveness/poor communication.

I contacted AtticCrawl for a free consultation because I thought I had an issue with the ductwork…read morein my upstairs crawl space. I had to put in window units upstairs even though I have central air conditioning, because it was always hot in summers. Ralph came by, looked at the crawl space, and suggested that it was my attic that needed more insulating. I didn't even know I had an attic because the home inspection report said a previous addition upstairs was the attic itself. Ralph was right. He gave me a quote, didn't try to upsell me, and answered other heating and cooling questions I then had. The crew, led by Francisco, were three hardworking and polite guys who neatly cut a small hole in my upstairs ceiling, blew in fiberglass, went into the crawl space, vacuumed it entirely, cleaned the transfer grille that was located at the top of the staircase (bad location), and closed everything back up. If you have uneven temperatures or think you need a new unit, get your attic insulation looked at, even if it's inaccessible to you. Not a DIY job. Let these guys do it, it's all they do and they know their stuff.

Zak came out to give us an estimate for a 3 year Bat and mice issue that 3 other people could not…read moresolve. He was professional, explained everything clearly, told us what we need to look out for - and some complications of keeping the mice out. His team came out and in 5 hours had remediated our attic and garage while securing the home. Franchesco was the lead and him and his team were professional. My home was fully protected- they worked really hard and were happy to answer all questions and show us pics of what they found and their work. I cannot recommend this team enough!

THE BEST SERVICE EVER!…read more I spoke with Jose on Saturday morning, thanks to finding him here and by Saturday afternoon, he was at the premises, and took care of the issues we had problems with in a professional and efficient manner. I was EXTREMELY HAPPY with his service. He was reassuring that the issue could be resolved and he was on the money in terms of what the problem was. He had a great sense of humor and was kind and respectful to us all, and selected products which would not adversely affect our health. I would use him again ANY TIME and happily write this review.

After two weeks of having a weird crackling sound in my ceiling I certainly had to get a…read moreprofessional to get this mystery resolved and I was glad I called bugstoppers!!! Very professional and on time for when you decide on a appointment time. Martin came very nice gentleman and informative and help me find out what was my problem. It turned out it was bees in my ceiling!! All what Martin did was just to put a repellent on where the bees where getting in and out, told me wait 3 days and they would be gone. The next day like magic boom!! They where gone like they where never there!! No harm were done to the bees, they just packed there bags and left. Thanks bugstoppers for bringing me peace of mind back to my home!! Highly recommend this company for any bug problems!!

As property manager running multiple buildings, I rely on Bugstoppers. They are very efficient and…read moreknowledgeable in the field. It is also why in my real estate business, I recommend them to my clients.