1. Secure Auto

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Sacramento, CA

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Secure Auto

4.6 (9 reviews)
Closed • 10:00 am - 5:00 pm

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California Ignition Interlock

California Ignition Interlock

(5 reviews)

Avoid at all costs. Charles is the owner, and sole…read moreproprietor of this shady establishment. I am sure that he will go "above and beyond" for you, as stated numerous times in my phone calls with him. After a week of assuring me that he had the interlock device, and day after day of excuses as to why he doesn't actually have any in stock, we finally made an appointment where he said "he/they" would be there. 10am arrives and we show up to get the device installed. CHARLES is no longer operating out of this location. So then we go to the other location as advised by the people in the shop next to his. Now at the new location, and the new people say he moved from there too. After several missed calls/texts/ and voicemails, Charles answers the phone hungover and drunk at 10:20am telling me that he just needs to shower and then he will be there. ARE YOU SERIOUS. ARE YOU MENTAL??? Who operates a business like this!? This should be all you need to know about how fun it is to deal with Charles and this "company". IF YOU SEE THE NUMBER 916-275-2292, or the name CHARLES, attached to any interlock service, just know that he's a total waste of time, and if the companies name is different than "California Ignition Interlock" it's because he constantly has to change locations and business names to avoid his awful reputation. Thanks for the huge waste of time!

Don't judge me! It's all over with now thanks to the staff at Cii and Charles the owner. They made…read moreme feel less like a degenerate and more like a human. Overall price wise and service can not be matched, albeit I hope those of you out there never need it. In my humble opinion Charles and his team made the experience as best as it could be. Not that this guy will be visiting this place again, ever. Best of luck!

Intoxalock Ignition Interlock

Intoxalock Ignition Interlock

(446 reviews)

This company is unreliable, overpriced and will find any and every excuse to take money from you…read more Their customer service is a joke. Not only is it nearly impossible to get ahold of their representatives; they are also highly unhelpful in trying to resolve any issues you will certainly encounter! Please for the love of all that is good and beautiful go anywhere else! They're outdated and unreliable devices are faulty at best. This company has bought and paid for their trustpilot reviews. Check out their 5 star reviews on trustpilot.com You'll clearly see the overwhelming positive 5 star reviews are fake and paid for. No sane person would ever write such positive reviews for a company that's extorting people every penny they can.

I signed up with them yesterday. The sales guy was very helpful and was "getting" me discounts etc…read more was getting it installed today by third party and they were great however I saw the device and then what was needed for a simple start or test was way too much. Also I had literally what I would compare to a cable cord stretched from the passenger side dash to the driver seat. I cancelled and paid what I would have for the installation. That was fine. But had to call in to make sure the paperwork for the MVD was cancelled. I was treated badly by the first person, even the installers mouth dropped as I had it on speaker. I was finally transferred to another and it was the same guy that sold it to me. He YELLED AT ME FOR SOME TIME AND THEN SAID, "YOU MNOW WHST YOU FIGURE IT OUT YOURSELF" and hung up. I had the call on speaker. I ended up having to pay the additional that was discounted and glad I did. Went straight to Arizona Interlocks and the install was just an hour. Did paperwork. Device is small and sleek. One blow to start. No cord across the entire front. No extra calibration charges. Thank the lord for these guys. No one ever deserves to be yelled at like I got and told to figure it out myself. Save yourselves and do not choose Intoxalock.

Secure Auto - interlocksystems - Updated October 2026

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