My locks were damaged my trailer was broken into... they cut my battery wires then stole my dead battery. The place has no surveillance system and they don't care. They also don't warn you but they will raise your rent every other month. My rent went from $117 to $165 in one year. I finally got my trailer out of there because I'm not gonna pay them for all of that and ironically I found the thieves bolt cutters before I left. I saw several trailers and storage units had been broken into. Do not park your RV at this Rosamond facility unless you want your RV damaged. read more

SecurCare Self Storage - Self Storage Near Me - Rosamond, California

Well, I've been there for 2 months and the place was broken into over the holiday. They stole my bike, some collectables, welder and other tools. There are things broken as well and need to see if my TV still works. Everyone I've talked to that works there is not mean but has a- sucks for you attitude, and that is frustrating because they will only cover $2000, and unfortunately that's not even half that would fix things that were taken not even the broken things. I have to spend free time cleaning up all the boxes they ripped open and repack in new boxes. I asked if they would comp me a month for all the headache, loss, and time. Wouldn't even discount it, im just out and my problem. Now I read they raise the monthly payment every few months, and dont remember a mention of that, seems it would have stuck out a little I'll check my papers, but also told the police officer that they did not get any clear images of the people on camera police said he thought that was the same place people had gotten in before I think if your not going to protect our stuff, dont lock the gates at 10 so we have a chance to. At least get some dogs, fix your cameras and problem points with lights. I think the 13 or more units should have gotten more than a new lock, headache, and part of a reimbursement for the taken items. Now im wondering why the bill will go up every so often, is my unit getting bigger, no just looks that way with the missing stuff, it also doesn't say how much or when, just that they will let you know and some could go up $80 or more for most in just the 1st year. They are nice people for the most part. read more

The most disgusting units. Here 2 weeks and have rat poop and damage over most of our things. Paying over 100 and this place needs to be closed for how unsafe it is. Our things were chewed through. Everything we own is in this unit. And we have children. I'm looking into suing this is insanity and we're completely heartbroken! read more

SecurCare Self Storage - Self Storage Near Me - Rosamond, California

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At my facility the units are not sealed off totally from the other units, leaving a big enough gap at the top of the walls for rodents to spread throughout the building. As the monthly rate keeps increasing, so has the rodent droppings. There is nothing in the contract that states that the rate will keep increasing at the pace it is, without notice, period. Be prepared for this practice, and if you struggle to pay bills or have a tight budget then this might not be something in your favor. I can afford to stay with them until they jack the rate to $10,000 a month for 10x10 if they want to, so I can keep updating my reviews on what their intentions for the customer really is. read more

I have had a unit for years. The staff is always helpful and friendly , grounds safe and clean , reasonable rates too

So far my experience here has been excellent. I reserved a unit online then quickly connected with the call center and confirmed the reservation. I went over to the facility a couple of days later to finalize the paperwork and Casondra was kind and efficient. A couple of weeks later I attempted to reserve a unit online but there were none available in the size I needed. I went to the office and once again with Casondra's help (and a little good fortune!) I was able to obtain the unit I needed. She really saved me an enormous amount of trouble. The facilities seem clean (considering it's a dusty town out here!) and I feel comfortable having my things there during this time. read more

Storage got broken into and they say they think camera was not working at this time, BS. I have been paying for $5,000 insured coverage but now they tell me under new ownership it rest to $2,000 coverage when I was never notified. How can people trust this place with some BS like this. read more

Watching Jennifer deal with customers was great her professional approach and understanding when they complained about the bills she never got angry even when they raised their voices read more

My elderly mother has had a storage unit at this location for years. The company and management is the best it has ever been. I would definitely recommend both the manager and the company compared to the previous ones. Needless to say, great prices and great management. Jennifer is amazing! read more