I've rented a storage unit here for roughly a year and a half. Recently I forgot my keys and they…read morehelped me get a locksmith and new keys at 5pm on a Saturday. I had driven all the way up from Charleston, SC so needless to say they saved the day.

We chose Brassfield Self Storage to storage our camper. The spots are very difficult to get your…read moreboat/RV in and after returning from a camping trip this weekend we found our 55 dollar a month spot with a dump truck next to it with the truck's bed extended completely so that the back of it is facing our family camper. See picture for a visual. This place is horrible and we will be moving our camper ASAP

I had a great experience with Shari at Public Storage (Durham - 70). She was incredibly helpful,…read moreanswered all of my questions, and took the time to show us the unit so we knew exactly what to expect. On top of that, she was very friendly and easy to talk to, which made the whole process feel effortless. Customer service like this is hard to find these days--definitely recommend!

The online setup process was easy and convenient, I didn't have to step foot in the office in order…read moreto move in. They sent all relevant information directly via text and the signed contract via email. The 12 month rate lock was a great discount offer that I was very fortunate to receive because that is rare with storage companies. They streamlined the move in process

First class storage facility. The workers are always courteous and accommodating. I've rented…read morethere twice and would return again if needed. I decided to release the storage at the end of the month but had to do it a few days later. They kindly prorated the fee for me. I appreciate that in this economy. Great value. Great service.

I needed a storage unit at the last minute and was frantically looking for a storage company…read moreonline. I chose Red Carpet Self Storage based on the proximity to my new residence. The man who runs the storage facility, Bill, was very professional, friendly, personable and was very helpful. I had called a few minutes before their closing time and Bill stayed on the phone and worked with me past their closing time to assist me in completing my order. The price was reasonable, very clean facility, well-lit after hours, clean bathroom for customers, and they had flatbed dollies in the halls for their customers to use. Bill also recommended to me their in-house moving company, Distinctive Moving and Storage, to move my belongings from the storage unit to my home garage. The move from the storage unit to my home garage was flawless. After dealing with a nightmare out of state move for months, it was a welcome change to work with Bill and not experience any issues whatsoever. Great example of top notch customer service. I highly recommend Red Carpet Self Storage!

When in a pinch, this spot really came through to provide me a U-Haul when I couldn't get one…read moreanywhere else. I was lucky enough to find them on yelp while searching for U-Haul. The service at the front desk was decent, but what can you expect. The U-Haul was clean, the pick up procedure and operation was easy, and the return policy was great as well.

Save yourself a headache and go elsewhere!…read more Some of the worst customer service I've ever experienced! I would leave zero stars is possible. The person who "helped" me was Kine. I use that word very lightly, because he wasn't helpful at all. It took over 30 mins to pick up the truck that I had reserved online. He was completely rude and wasn't in a rush to help at all! Coming here, you better not be in a rush, because he moves at his own pace. Not only was the gas tank empty (contract said it was 3/4 full) but I had to go inside and grab my own dollies that we supposed to be in my rental. Then later that day I called to get some questions answered and he was completely rude on the phone. I will never use this place again. There are way too many other places around, that want your business!

Seems good to me! I enjoyed working with the lady in the office to learn about the options and get…read moreset up with a lease. She was very nice to deal with, especially compared to the other place I went. The unit was perfectly cleaned out. The lock is included. The price was cheaper than the other places nearby. I would recommend this place above the others in the area.

Brassfield Self Storage was the least expensive of all the self storage options in South Durham…read morewhen I checked around. The facility is only a few years old, and is very clean and uncluttered. The person who rented me my unit was well informed and professional, showed me the 24-hour monitoring service, and explained that each unit not only has a lock, but an alarm that is deactivated when you use your code to enter the facility, and re-activated when you use your code to leave the facility. I was also able to use their big truck for free to move in my things. Simply put, I've had a good experience with them.

Clean facility, easy to get in and out…read more Staff is friendly, had some initial misses with communication but Ivan was very helpful in working out our issues!

From the owner: Our Durham, NC self storage facility offers climate control, video recording and moving carts. Rent…read moreor reserve your storage unit online today!

Terrific managers! Mr. Tony and Ms. Kelli are the kindest managers. They are extremely helpful,…read moreknowledgeable, and always ask me how my family is when I come in or call. They helped me find the right unit to consolidate my belongings. I highly recommend this facility, it's clean, the prices are great and the managers are the best!

Email from the managers clearly stating they don't really know what's transpiring on the property…read moreor who is accessing stored property. Isn't that why I paid to store my vehicle there, behind a gate that requires a code for acccess? For SECURITY purposes?? Beware that they clearly state that non-approved vehicles/persons can "tailgate in" behind another vehicle to access the property and access YOUR belongings illegally. They state they are not monitoring this activity, despite the massive security camera presence. This issue could have been alleviated had they simply asked for a photo ID of the tow truck driver claiming to be ME!!! Or calling ME (who pays the monthly storage fee) to verify I was having said vehicle towed away. But no! It never happened. "Please understand this, the tow truck company could have tailgated in, took the vehicle and tailgated out, this is something I would have had no control of, after speaking to your brother last night I feel that one way or another the Blue Cadillac was being towed off our property yesterday with or without my knowledge. One last thing, the towing company did not need our assistance, they knew exactly where to go to, which car to pick up and tow away, also they knew where to take the vehicle." Thank You, Frank and Lisa Property Managers 6120 Westgate Road Raleigh, NC 27617 919-786-4525 raleigh@cardinalselfstorage.com www.cardinalselfstorage.com