I can't remember the ladies name that helped me out but I had no issues . I went to pickup items from an online auction . She let me borrow a cylinder lock so I can get everything out. She was a very nice lady. read more

I'm a U.S Army veteran & I highly do not recommend this place. I was renting a unit in the Wible Road location in Bakersfield & rent goes up every 3rd & 9th month of the year is what I was told. This was never mentioned at all during me signing for the unit. What they will tell you though is that it's in the contract. Be careful with this place please & learn from me. I was told all of this today on 2.9.2026 from the owner when I went down to the office because no one would answer the phone. read more

Not secure and suspicious. My father's unit was broken into last Aug 2024. Someone got a hold of a copy of his key and took everything and now the facility will only reimburse him for a portion of what he lost. My father worked very hard for his items and to pay for the storage, and the company stated that there was no forced entry, but will not take responsibility for someone getting a copy of the key and/or having access to a key copy. It seems that others have complained about the same incidents over the years. Don't give them your business. read more

Saturday morning 12/04/2021 Supposed to be open 10 am But nobody is in office and gate is closed People are waiting in line to get in Such a waste of time and money read more

SecurCare Self Storage - Self Storage Near Me - Bakersfield, California

See all

This review is for the store manager, Hope. This place has been pretty expensive, for me at least, and I fell behind a few months. She was so helpful in being patient with me and went above and beyond to give me time to find a solution. So thank you Hope you've been amazingly kind! read more

I never liked storage place, I have been burned before. But this place is the worst ever. They don't care about you or your stuff. All they want is your money no matter at what cost. They will not work with you on any thing . Our storage space was broken into and was never told it happened. We had stuff missing and they were like oh well not my problem. And even if you miss one payment they will sell your stuff for the money. They are very rude, judge mental , and stupid. If I could give them a zero rate I surely would. Save your stuff in your garage if you have one and lock it up because they won't. Awful place read more

I appreciate that SecurCare Self Storage held my possessions for a few years while I worked through some serious health problems, but there were too many issues with this location for me to give it a good review. Here's why: 1. The location is not safe. My unit was broken into (along with several others). This storage spot sits right next to the 99, which is notoriously an unsafe area. When I first purchased a unit there, I was not thinking about the safety of the location as much, because I had to get a cheap place fast. Now I wish I did. The thieves stole my tool box worth thousands of dollars. Even with insurance, there's not much of a chance for me to get compensated, because I have no record of my tools. 2. The unit is not all that secure. Normally when you think of a break-in, you picture someone snapping the lock. Not so here. These guys simply pried back the metal piece of the storage door to bypass breaking the lock altogether. What's the point of a lock if you can simply do that? The manager graciously offered to replace my lock with a better one. While I appreciate the gesture, that's not the reason it was broken into, sir. 3. The rent increased a lot each year. Most places raise their rent each year a dollar or two. This place found a way to raise it $5 to $10 annually. I still have no idea why. As far as I can tell, that money did not go into better securing the place or maintaining it. The staff were nice and seemed to be helpful and available when needed, but this place has too many problems. If you want to keep your things safe in Bakersfield, I recommend a different spot. read more

I moved from another reputable storage facility to this one many years ago because of the hours of operation they had here and now the hours are horrible. Literally open from 9am-5pm. (Office hours only) Everyone is also at work during those hours. There is no logic behind it. When I asked if the normal hours would resume they said they don't know they said people keep messing with the gate. Why is that every tenants fault. The rental price is still the same even after removing all the other hours. Honestly it's ridiculous. read more

There is a lot to say about this storage company. A few pros and I'll get to the cons at the end. Pros: * Friendly staff when they sign you up and take your money. * Your belongings are actually secure. There is a pin assigned to every tenant and you have to use it to get it to your until and to leave. I did like that. * You can pay by phone, in person, or online. Cons: * if you move your belongings out mid month you will not be refunded part of your storage rent. If I had known this in the beginning I would have searched elsewhere for a unit. While this is my first unit I've ever rented for storage I'm sure there are other companies that do not abide to this money mongering. A little more about the cons: I called the main number for the call center about receiving a partial refund for the month of June since our belongings would be moved out June 10th. They informed me while it's not SecurCare Self Storage's policy to refund, it was at the discretion of the storage locations manger to give refunds. So, I called the storage today and the manager spoke to her boss who then refused to give me a partial refund for the month of June even though they would have a full 20 days to rent the unit to other tenant. What was her reason? If I had called before I paid (I didn't know I would be moving my belonging until after I paid) they would have charged for a partial month. They have the ability to refund a partial amount. It just seems as though they rather screw the tenant out of their money and double dip. So, in closing, I would not rent from this company again and no, I will not refer them to a friend or even a foe. They got two stars because I have to be honest, they were nice in the beginning. read more

There is no such thing as secure place here I had my utility trailer here it was parked outside along by the freeway they stole the spare tire the carrier I informed the girl in the office they never did anything about it so as far as security look somewhere else because this definitely isn't the place. read more

There is nothing secure at all about this place. My locker was broken into. They replaced My lock with one of there cheap locks. Someone broke the cheap lock and stole all my stuff. The security camera was so bad you cant see anything. And the people that work there sont care. Sounds like and inside job to me. STAY AWAY! read more

Never there and they change you on the 30th not the 1st I moved out of the storge unit on the 30th and was still charged a whole month with gas prices and high rent they just take advantage terrible places read more

I was with the storage place for 9 months I believe, I rented a 10x15 so I had all my stuff from my home when I moved. I eventually started noticing rat poop and some of my stuff chewed up and it got worse over time and all the manager could tell me is they don't have issues with rats but pulled out a bucket of rat poison for me to put down. hmm. so I put it down and the rats would eat it, me thinking they would eventually leave but I noticed more and more rat poop everywhere on all over my belongings, I was disgusted. The manager couldn't do anything about it all he could say was "that's why you don't keep valuable stuff in storage" so basically he couldn't help me with the situation. So I decided to move everything out of the storage and while moving everything I noticed they chewed up the cords to the back of my washer, dryer, and refrigerator including the water nozzle, my vaccum cleaner, my sons toys, lamps, my sons headboard, rugs. While going through boxes we found a dead rat. So disgusting I couldn't believe what I was going through. And they couldn't do anything about my belongings being damaged. I had to pay a lot of money to get my appliances fixed and other stuff replaced. I was paying $173 a month just for my stuff to be damaged ridiculous. I took pictures of everything and complained and they did not care at all. This is my first time ever making a review, I would hate for someone to go through this same situation. I do not recommend anyone getting a storage from here, ever. read more

John the maintenance guy went out of his way to help me when the lock I bought from a previous storage company failed. Even gave me a free lock from his truck because they were out of the 10$ ones in store. Best storage place in town hands down. read more

This place is a joke. My storage unit was broken into in February of 2019 and I didn't know about it until April of 2019. In April I went to my storage unit to clean it out to find a new lock on my unit. I went to the managers office and they said the unit was broken into sometime in a February. I asked why I wasn't notified. They said they didn't have my correct number on file. I asked why they didn't call my husbands number that was listed and they ignored my question. I have called the storage unit in February & March to make payments and not once was I notified of this. They were sure taking my money though. This storage unit does NOT have security. Their manager rides around in his golf cart with his ear phones in listening to music twice a day. That's some security! When I signed up with this storage unit I was told there was security. That was a lie. All they care about is the money. If I could rate this as 0 Stars I would. So 1 star isn't the truth. They also raise your rent all the time and don't notify you. read more