I had an excellent experience with Chicago Locksmith and was extremely pleased with the entire…read moreprocess and final results. Because my project involved a custom door replacement that required condo association approval, custom ordering, painting, lock placement, and installation, there were several phases involved. Throughout it all, the team remained professional, responsive, organized, and attentive to detail. Walter, the locksmith technician who handled the project from beginning to end, did an outstanding job. His workmanship, professionalism, and attention to detail truly stood out, and the finished result exceeded my expectations. Chicago Locksmith is lucky to have someone such as Walter that is extremely skilled, professional and pleasant to deal with. I also want to recognize the Chicago Locksmith office staff for their excellent customer service and communication throughout the process. Everyone was courteous, helpful, and a pleasure to work with. Overall, I highly recommend Chicago Locksmith for their professionalism, quality work, and outstanding service.

I needed a locksmith to replace a mailbox lock at an apartment building I own and called this…read moreplace. Everything went smoothly from the time I called. The technician that helped me was Keith and communicated well with me before he met me at the jobsite, he was really nice and helpful as well. He was punctual and did his job well.

You guys came and fixed my neighbors' lock at 1000 N Lake Shore Dr. They were very pleased with the…read moreprompt, kind service they received, at half the price of a competitor (which I attribute to elder abuse.) Thanks for taking care of my neighbor.

I give them only 1 star because first they asked me if I could bring the e-bike to them. Then I…read moregot a message asking if I still needed their assistance after they told me they don't work on E-bikes. It's a broken key in a lock........aren't you locksmiths????? Broken key+lock=Locksmith I did it myself.

Ryan was amazing to work with. He fit me in before heading to another appointment and I am so…read moreappreciative because my puppy was locked inside the house when the deadbolt decided to not cooperate. Ryan wasted no time getting to me within an hour and was professional and personable! The best experience given the stressful situation!

These people were the only ones available when my lock didn't work at 1 in the morning!!! Waited an…read morehour but they arrived and were quick and kind!!!!!I loved that out of 20 they were the only ones working on a Saturday night-into Sunday morning!!!! These guys are the BEST!!!!!!

Quick Key was hired and very easy to work with. We were provided with an estimate relatively…read morequickly and we scheduled an appointment soon after. The tech arrived on time and installed the lock professionally. They also recommended a better lock that we purchased. Payment was easy to make. Cost was reasonable.

Friendly and on time. Transparent pricing. Only issue was that the second locksmith I had out did…read morenot have a working key copier in his truck so I had to get my own.

I used Chicago Locksmiths this week after having issues with my apartment door and no luck from my…read morebuilding engineer to get the door open. Service was amazing and they came within 20 minutes after me calling. Mykell was quick, professional and efficient. Would absolutely use them again and highly recommend.

So far so good. We had a little rub with Frank finding my actual location. But he was GREAT!! A+++…read moreThe company on the other hand D-. I called the day before and talked to a young lady, telling her EXACTLY what I was looking for; flip style key w/ remote entry". She says, fine. She gave me the cost, we set up a time for a tech to call me. The next day, I get a missed call from a number I do not recognize @6-something am!!... I didn't pay it any mind, heck they didn't leave a message. Later the day, the same number calls, I talk to tech, and HE asked me what am I looking for. I tell him with my eye brows up. He says, "Let me call you back". He calls back and says they don't do flip style keys only straight! I tell him what I told the young lady the day before, so I tell him this will not work. I hang up cancel my calendar and move on pissed. I get a call from ANOTHER tech several minutes later and he ALSO, ask what I am looking for!!! Now, I'm like, WTH kind of business it this?!. Clearly NOBODY is talking to one another, why am I conveying what I am looking (3) freakin times and you all work for the same company!?. Anyhoo, I tell him, he calls me back and we set up a time, which then turned into a late start as Frank was stuck in traffic. But, as I said above, he was the saving grace for this company! Will I recommend them to someone else or use again myself, probably NOT! But I will seek Frank himself next time and if anyone is looking in the future. Mike A.

JR sent a technician within two days. The technician spent 4 hours to repair my car's ignition,…read morebecause the key couldn't turn. I drive a 2017 VW Jetta. He removed the pin and a small piece of metal after taking off the steering wheel housing. It was a hot, sunny day and he worked hard. Cost of job was $650, but I called 20 locksmiths and only they could do it. Thank you!

Totally unreliable. I tried to hire these guys to fix a screwed up lock on my condo door. After…read moretexting pictures back and forth, they set an appointment to come look at it on a Monday between 12-3. At 2pm on the appointed Monday, they sent another text saying that they had another appointment and couldn't make it. We rescheduled for Friday afternoon. The last text from them was "Ok see you Friday." I asked for a more specific time. Nothing. Radio silence. Friday rolled around, and they didn't show. No call, no text, no nothing. Needless to say, I hired another locksmith. It mystifies me that apparently some people in this town just... don't want my money?

If you're looking for a locksmith, look no further! I have to admit, I was skeptical - sometimes…read moreyou don't know if you can trust how high the reviews are - are the bad ones hidden or perhaps they are fake reviews? But I can attest that my experience with Chicago Locksmiths was all I could have hoped for and more. Aedan was phenomenal - I called because I needed to get an electronic lock installed. He not only set up time to come by, but he proactively recommended electronic locks to me, steering me towards a better lock than the one I planning to install. After I looked further into it, he saved me the hassle of having to get additional hardware to use with the other lock I was planning to go with. That's above and beyond service in my opinion. Response time was pretty much immediate and Aedan was able to come out same day without an extra charge. Also, he was so patient throughout all my questions - just amazing customer service. Anytime I have any lock issues, I will be reaching back out to Chicago Locksmiths.

I had a specialty lock on a motorcycle luggage set that no one had a blank for (after multiple…read moreattempts). I went to Chicago Locksmith on Diversey - Xavier spent 20 minutes researching it and ended up finding an option which had to be special ordered. The blanks arrived and worked perfectly! The service was thoughtful, friendly and fast! Thank you Xavier!

They did exactly what I needed, and I think the price is more than fair. I would definitely be…read morehiring them again should I need their service. Plus, scheduling was pretty convenient.

I was referred to this company through my home warranty and had a very unprofessional experience…read more Corey scheduled an appointment with me, then later forgot the date he had originally set. When he called, instead of apologizing or taking responsibility, he became rude because I couldn't suddenly show up at a different time that worked for him. The phone interaction was disrespectful and poorly handled. As a business owner myself, I would never speak to a customer the way I was spoken to. Regardless of skill level, professionalism and basic respect matter. Based on this experience, I would not recommend this company.

Dominic was very friendly and helpful. Keys were a-lot cheaper than Home depot. I will definitely…read moreuse this again to make keys

Love this place! Jonah and Dominic are always so sweet and helpful. Great plane to get key chips…read morequickly.

This is not my first time being locked out my house but it was the first time being locked out with…read morethe key lol. But Sid was professional, with upfront pricing and was on time. Even though it was after hours and not the best weather but he still came within 15 minutes and unjammed my key and then tighten all screws! The best customer service ever; and I did feel at ease working with him. Definitely support this business.

I accidentally locked myself out of my condo due to forgetting my keys. Sid answered the call and…read morewas there within 20 mins. He had me in my home within 5 minutes. Would definitely recommend to anyone in need of a lock smith