Thank you so much for taking great care of my mom on her recent visit to Chicago. I actually did a Google search looking for a car service provider as I didn't want my mom to worry about carrying her luggage around and trying to secure a cab or Uber at busy O'Hare airport. I chose Second City after cross-referencing Google and Yelp reviews with other car service competitors and Second City had the best reviews that felt authentic. I appreciate the personal follow-up a few days after the pick-up and not an auto-generated message. My mom expressed the amazing service that her driver, Chris, provided. Her compliments reassured me that I made the right choice. I will be using Second City Livery for all private car service in the city moving forward. read more

I also posted this review on Google - I'm that happy with this service! lol I booked their service to get me and my bridesmaids to my wedding and it was absolutely perfect. Our driver, Chris, messaged me the night before to confirm and arrived exactly on time. He played our favorite house music and even joined in on the prayer circle my bridesmaid led! Once we got to the venue, he let me and the girls wait in the car until it was time for me to walk down the aisle, even helped the photographer do a mini photo shoot in the car! The service was impeccable, the driving was safe and efficient and the driver had the perfect, calm demeanor I needed to start my wedding off! read more

Our family used Second City Livery 3 times over the course of our 5-day stay in Chicago. Chris helped us with a very last-minute booking as we were boarding our flight to Chicago O'Hare and continued to help us with our return trips to the airport. The vehicle was immaculate, and so family-friendly. It was even stocked with snacks/drinks for tired little travelers! It made such a difference in our travel experience to not have to use public transportation to/from the airport with our 3-generation travel party. Everyone felt so safe and cared for and our kids loved Chris! We will absolutely use Second City Livery Service next time we are in Chicago, thank you for your help! read more

We booked Second City Livery Service for my daughter's prom, and I couldn't be happier with the experience! From start to finish, they made the night stress-free and special. The driver was incredibly nice, professional, and attentive, ensuring my daughter and her friends felt safe and well-cared for until the very last drop-off. Booking was a breeze, and the team was easy to work with, answering all my questions promptly. The prices were very reasonable for the level of service provided, which gave me peace of mind knowing my daughter was in good hands. I'd absolutely use Second City Livery again and highly recommend them for any special occasion! read more

Second City provided superb service. I needed to transport 3 people, a dog, and 7 large and heavy suitcases from a south side Chicago neighborhood to O'hare airport. We were relocating. It was a very hot day, rush hour and the traffic was heavy. Mr. Chris Arvantis was our driver. He arrived in an impeccable SUV, dressed in coat and tie. He handled all the bags with good humor, drove like a pro and met our every need. He was patient, friendly, courteous and professional. The service was also very reasonably priced. I checked. My family will unquestionably use Second City and ask for Mr Arvantis when we are back in Chicago. read more

We were extremely pleased on our recent first trip to Chicago for marathon weekend. My daughter hired Second City Livery to pick us up from the airport. We were 4 adults and 2 children plus our luggage. Chris met us in his clean and comfortable van equipped with complementary refreshments and cell chargers. He also helped arrange our return ride to O'Hare with the same services. We highly recommend Second City and will certainly use it on our return trip. Both of our drivers were reliable, professional and courteous. A+ company. read more

First time user of Second City. Early morning pick-up in South Loop for transportation to O'Hare. Booked online and got an immediate confirmation of the reservation. 24 hours prior, I was contacted by the driver, Chris, via text to reconfirm. Chris showed up five minutes early in an immaculate vehicle. The ride to O'Hare was very comfortable and Chris was a pleasure to talk to. I was so impressed with the service, I booked another trip before I got out of the car! First class all the way!! Highly recommend this company. read more

We used Second City on our family trip to Chicago. Chris was extremely professional, prompt and friendly to my whole family. He even assisted us in booking return trips to the airport and also made himself available to take care of any concerns or questions we had about the return trip. Walid was our return trip driver and was also prompt, friendly and professional. The cars were extremely clean and very well maintained. I would not hesitate to use Second City at any time for when we visit Chicago in the future. read more

We were privileged to have Chris pick us up 10/17 and drop us off 10/23 at O'Hare. We booked the return ride with Second City because of our initial experience with Chris. He was very punctual, professional, and his demeanor put us at ease. Chris is truly an asset to this company! He gave us great tips for getting out and about around Chicago. We so enjoyed the short time we spent with him. We were treated extra-special as through we were close friends or family. Chris is the best! read more

Wow - what an experience! I recently booked an Escalade to bring my partner and I to his surprise birthday dinner. I was originally thinking a ride to dinner would be merely that, a ride but it ended up being one of the more memorable parts of the evening. It was a breeze to book the vehicle I wanted and was very pleased to work with our driver (Chris) ahead of our night out to coordinate everything. Second City Livery Service has become my go-to car service in Chicago!! read more

We booked a whole day with Second City Livery for a party of six and their team was on point for everything we needed. Picking us up from O'Hare and driving all over Chicagoland, they know everything about the airports, the streets, highways, and the traffic patterns for a safe, pleasant, and painless ride. Walid, our driver, and Chris, our main contact, were friendly and very accessible, both in the planning and the execution of a very busy day. They get my highest rating. read more

Second City Livery went above and beyond to accommodate additional pick-ups for our team. My coworker requested a car 2.5 hours prior and Second City Livery was able to make the pick-up. This is 5 star customer service. Chris has been incredible in coordinating the pick-up and multiple drop offs for our team. It was my first time working with them and I will continue to use them every time I am in the area. Thank you Chris and the team!!! read more

My boss needed a car to take him to a meeting and wait until he was done. There was no set time how long he would need the car to wait. Chris was so great. He waited with no issues and chatted with my boss to make him feel comfortable. After the fact, Chris followed up and thanked me for using the company and that if we ever back in Chicago to let him know. 5 star service for sure! read more

We used Second City Livery this past weekend for our son's wedding. Chris and his staff were outstanding! Chris was very kind and easy to do business with and his drivers were very professional. We needed three different vehicles for two days. Extremely professional and on time!! We highly recommend Second City Livery and will be using them for all our travel needs! read more

Chris was OUTSTANDING!! The whole experience was seamless. Chris greeted me with a smile at 4:15 in the morning to take me to the airport and was there at midnight on my way back. It was great to know that after a super long travel day, I did not have to worry about my ride home. Great customer service and amazing experience. Highly recommend Second City Livery! read more

I arrange travel for special needs children and their families. Second City Livery is absolutely great to work with. They try to accommodate all situations and follow up with the best options. The drivers always receive the highest ratings from our client families. The cars are new, clean and well maintained. Just a great business to work with. read more

The team at Second City Livery Service was prompt and professional. I made a last minute request and they were able to handle it no problem. The car was clean and the driver was personable and polite. The ride home was nice and I would call on Second City Livery Services again and again. Keep up the good work. I highly recommend. read more

This is the first time we have used Second City Livery Service - Chris is very prompt and professional. The car was clean and comfortable and filled with waters and snacks. The price is great. We will use Second City Livery next time we are in Chicago and will recommend it to everyone traveling there. read more

Me and my wife use Second City Livery Service, we used their airport drop pick up service. They showed up early . They really are professional and get you where you need to go, with no problem at all. We will definitely use them again. Glenn Steward Jr. Web-designer, Graphic Artist Chicago, IL read more