1. Seattle Pet Taxi

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    Seattle Pet Taxi

    5.0 (1 review)
    Closed • 7:00 am - 7:00 pm

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    12 years ago

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    The Velvet Paw - Happy Christmas from the Velvet Paw!

    The Velvet Paw

    (18 reviews)

    Greenwood, Phinney Ridge

    What a great experience! I have been looking for a good grooming salon for my 2 tiny dogs for quite…read moreawhile. This place exceeded all of my expectations. I was able to get an appointment for grooming and haircuts a week out - which is unheard of at many other places I had called. Katie was just great to deal with - the dogs loved her right away too - which is really saying something coming from my dogs. I picked the dogs up 2 hours later as agreed - they were both ready to go - looking and smelling great! I am delighted to have found this puppy salon!

    BEWARE: I feel compelled to write down my experience and warn other people. I'm sure the owner is…read moregoing to do everything in her power to discredit my words, but if you value and cherish your dogs, do not take them here. I decided to try Velvet Paws after reading all the 5 star reviews. I made an appointment for my two mild mannered Cairn Terriers. I will never take my dogs here after what I would call an extremely unprofessional experience. Here are my observations: + I was quoted $65 per dog over the phone when I made the appointment, which is what I had paid other groomers in the past. When I met with Katie, I told her that one of my dogs had some matted fur, so she said that for both dogs it would be around $150. I assumed $20 more for the mats, which I am used to paying extra, but usually it's around $5-10. Okay, so not that big of a deal but still on the high side. And again, all those 5 star reviews led me to believe that it would be worth the extra money. + Katie also informed me that she doesn't take plastic. In this day and age I would call this VERY unusual, and she should have told me when I made the appointment. So now I would need to make a trip to the bank to take out cash. + Initially I was told that the dogs would be ready at 11 am, then I received a text that it would be11:30 am. I communicated via text that I was leaving an appointment and would be there closer to noon. I arrived at 11:55am. Katie's hours are 9-12pm. She also texted that it would be more than the $150 she quoted me because the matted dog took longer. And she left an extremely "annoyed" phone message wanting to know where I was... I saved it and replayed for my husband. You can hear the impatience in her voice. It was scary sounding and I started to worry for my dogs. + When I arrived, she told me that the price was now $165. for both dogs (because the matts took longer to brush out? so I ended up paying $35 more? that's insane, he's a 26lb dog). She seemed incredibly annoyed that I did not get there at 11:30, that I ran 25 minutes late, even though her limited business hours are listed 9am - noon. When I apologized, she said she had "other things to do", shuffled my dogs to me without ever asking what I thought of the cut (it was horrible, they basically both were shaved, and unevenly which my husband pointed out later). She also said that she had to muzzle one of my dogs when she brushed him out. That's a first. My dogs are 9.5 years old and have never been muzzled during a grooming session. I can only imagine he may have been sensing her impatience, anger or negative energy. + When I asked for change from $170 cash, I heard an audible sigh, yes....a loud AUDIBLE sigh (the price was so off from what I usually pay, that I wasn't tipping). She seemed irritated that I would ask for $5 back. Handing me the cash she never smiled, nor said "thanks for coming in" and more importantly, she never asked what I thought of their new "cuts" (basically they were both shaved like I said above). + My dogs collars and leashes were not put back on them. I've never been given back "loose" dogs. It seemed like she was super upset that I was not there right on the dot of 11:30 to pick them up even though her hours are till noon (and I was there before noon), and that this last courtesy was too much for her to do. She acted like waiting for me was the biggest imposition anyone has ever done, and had she been able to take plastic, I would not of had to make a run to the bank in the first place. I have two sweet Cairn Terriers, I will never take them here again. The place is sketchy from the outside, it looks like a dirty strip mall. Inside is not much better. And I don't believe all the 5 star reviews on this page. It's not sitting right with me, and feel compelled to speak up so that others know the truth. In closing, here are my complaints - Price (much higher than the $130 I was quoted. You would of thought one of my dogs was a giant ball of matts to charge $35 more than what she said on the phone.) - sketchy, strip mall place, with odd hours - Cash or check only - rude and unprofessional groomer - shaved, not a cut

    Rocket Dog Care - Rocket Dog

    Rocket Dog Care

    (48 reviews)

    Crown Hill

    Rocket Dog is the best. I've trusted RD for more than 12 years with my precious pups. They have a…read moregreat human to dog ratio, are super attentive, and really care about my dogs. One of my pups is medically fragile and they are quick to flag any changes and call if something seems off. I've tried other places and haven't found any nearly as good as RD. Holly, the owner, and her team genuinely care about the dogs they're entrusted with and the owner community they've created. I highly recommend RD.

    Rocket Dog Daycare is truly something special. Holly and her entire team are beyond amazing. They…read moreclearly love what they do, and it shows in every interaction, every update, and most importantly, in how happy the dogs are. Ollie is the happiest puppy when he's there. He knows exactly where we're going the moment we turn down the street and absolutely sprints inside with excitement. He feels safe, confident, and genuinely loved, and the team has been incredible at helping him find the perfect mix of puppy friends that match his energy and personality. Ollie has been to both Rocket Dog locations, but he's a frequent flyer at the SLU location, where the team knows him so well. The facilities are always clean, safe, and thoughtfully run. The staff take exceptional care of every dog and communicate clearly and consistently, which gives us so much peace of mind. You can tell they pay attention... not just to the group, but to each individual pup. We've tried many other doggy daycares in the area and across Seattle, and Rocket Dog truly checks every single box. It's our go-to not only for daycare, but for overnight boarding as well. We trust Holly and her team completely and highly recommend Rocket Dog to any dog parent looking for reliable, loving daycare and boarding services.

    Dog's Day Out

    Dog's Day Out

    (49 reviews)

    Ballard, Loyal Heights

    Excellent experience with Danette. She is helping us train our sweet rescue boy who is 3 years old…read more Danette is extremely knowledgeable and we have already learned a ton after having a virtual meeting and having our first in person session. She has provided loads of information and homework too!

    Classes are so expensive. $275. For 5 classes of nose work (not private but with up to 8 people…read moreand their dogs taking turns in the training room one at a time). So approx. 15 mins instruction and training per dog. Class is 1.5 hrs. My roommate paid for the series of classes.. and unplanned she ended up in the hospital Emergency Room and had to have emergency orthopedic surgery. She texted and left a VM that she wouldn't be attending the classes the night before class started and asked to Be refunded the $275. They told her said NO to a refund.Too bad if you have an emergency. Our class isn't full and we couldn't fill the spot. But we will let you pay another $137.50 to sign up for another series in the future. So they kept the initial $275. And my roomie paid another 137.50 to be able to take said classes once she's all healed up and can walk again. They gave her a credit of 137.50 if she signed up to take the classes again. If she didn't there is no refund!! So that is 412.50 for 5 classes at approx 15min of ins time each week. So that ends up being a hour and 1/2 of instruction for 412.50. Holy Crap!! A huge rip off and absolutely crap business management for Dogs day out. Ok and my roomie has worked in the dog business in W Seattle for over 30 yrs and has referred dozens of dogs to this establishment over this years. She is going to take the classes that she paid 412.50 for so she isn't out the full amount she paid. But what a huge crock of doo doo. A poor business rule and my god she had to have emergency surgery. I know for a fact she will never refer another client to them or ever return to Dogs Day out for any classes herself. If I were her I'd also let my dog clients who she's referred to this biz about this if it comes up in convo. About this practise. Whatever happened to professional courtesy between biz owners in the same dog world. Or compassion when they end up having emergency surgery. I for one am really floored by this experience my roomie is going through!!!

    Mud Bay - Baci eating hearts! Salmon flavor hearts :)

    Mud Bay

    (87 reviews)

    Greenwood

    They always go above and beyond even offering to modify a leash to be metal free for me for flying…read morewith a service dog in training to make security easier. Every encounter has been positive over the many trips we've taken there and they have a great selection!

    If my pups are taken care of, then I am taken care of!…read more I have been to a number of mud bays around the Seattle area, and while they are all awesome, I really like the Greenwood location for a number of different reasons. First off, I have never walked in the door without being greeted with a huge smile and hearty hello by one of the staff members. I always feel so welcome and when I have my dogs with me they are usually doted over and made to feel like the most special dog that walked into the store that day. Additionally, I have had multiple, LONG, conversations with many different staff members regarding a number of different, meaningful topics - food, behavior, toys, etc. The knowledge the staff have, and the fact that they go above and beyond just to help their customers out is a big testament to why I feel so committed to spending my doggie dollars at Mud Bay. They really know A LOT and really care A LOT about making sure you're making the best choice for your animals. They might be a little expensive, but I would much rather walk into a nicely lit, well decorated, invested-employee establishment and feel like my dogs are truly cared for than a large corporation that barely talk to you, and don't know nearly as much. I'll continue to shop at Mud Bay for all my pups needs.

    Banfield Pet Hospital

    Banfield Pet Hospital

    (31 reviews)

    Greenwood

    I was skeptical about using a chain veterinarian facility for my puppy's healthcare. However, after…read morecontacting multiple pet clinics, I had no luck scheduling an appointment for my puppy. Vets had either long waits or were not accepting new clients. When I called Banfield on Holman, they were busy at the time. Erick (I believe) did, however, call me back at the end of the day to schedule an exam for my puppy. Because of COVID-19, only "curbside" appointments are available. When I arrived at Banfield, I called to inform them I was outside. A nurse later called to ascertain the necessary information about my puppy's visit. The nurse then came to my car a few minutes later to take my puppy inside. After the physical exam and booster shots, Dr. Michael Taylor called to provide me details of the exam; we discussed my puppy's diet, health, socialization, and future appointments. I was impressed by the high level of communication with the doctor and nurse. I never felt rushed, and my concerns were addressed. The nurse and Dr. Taylor mentioned Banfield's Optimum Wellness Plans that costs between $455.40 and $575.40 annually. The nurse provided me a pamphlet that did not offer much information. Thus, I went online to learn more about plans and what they cover. I then conducted a cost-benefit analysis while waiting in my vehicle. I decided against the puppy plan upsell. Yet, I'd be remiss if I did not mention I never felt pressured, nor were the nurse or doctor pushy about buying the health plan. Although initially skeptical of Banfield and disappointed that I was unable to accompany my puppy during his exam, the process implemented is appropriate given the current pandemic. I look forward to a long relationship with Banfield and eventually meeting Dr. Taylor in-person to express my appreciation for his care of my pup Chuey.

    I have been taking my cat here for the last 4-5 years. I just got the letter that they are closing…read more I'm abit sad since the main reason I still took her here even after I moved further away was because she knows the staff. The staff have always been very kind to both me and my cat. Bear has always been abit of an anxious kitty and it made me feel better leaving her there for drop off appointments because (like I said before) she knew the staff. I'm sad that we'll have to start over at a different location. My cat always enjoyed going to the all the best across the street after her appointment. I hope I'll see some of the staff from the carkeek park at some of the other locations nearby. Ya'll will be missed! Here are some pictures of my cat being cute after her last visit

    Seattle Pet Taxi - petservices - Updated October 2026

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