Nice, clean rooms - some of which have water views, most of which don't. That being said, the location is wonderful, service is nice, and the downstairs bar has both tasty cocktails and snacks. Their desserts, however, are clearly previously frozen... read more

First I'll say, the place is clean and that's important to me in a hotel however the service needs improving. There's no one at the front desk...and I do mean no one. when the gal Cassandra finally came to check us in she seemed very confused. We were a couple within a group and I was really sick with fever, my husband hadn't slept in 24hrs due to work and I brought this to Cassandra's attention asking for an early check in. Having only 1 room available she decided to forego my request and instead gave the only room to our single male friend who was third in line behind us. Having to wait a few hours I received a message on my voice mail saying our room was ready but when I called back no one seemed to know what I was talking about I was passed to three different people only to get Cassandra who rudely let me know it was her who was at the desk and no our room wasn't ready. We had to wait another hour due to their reluctance to accommodate our request. the positives: very clean, good location and decent views if you pay the higher waterfront rate the negatives: horrible service behind the desk read more

It all started by them not having our rooms we reserved over 3 months prior, then had to wait till 5 while they cleaned the alternate rooms, which were not an up grade but a down grade. They ran out of all food items on the late night menu, so we waited for cold and lack luster breakfast. Paid $45 for valet parking, even though we stayed in the hotel. The next day had to wait 40 min for the car.No coffee in the lobby, waited in line for another 15 min just to hand them the cards to check out. None of the video games were on in the game room. The only reason they got 1 start is due to the view and comfortable bedding...oh and you have to pay for the internet. read more

Just an okay property. Lobby is very nice but rooms are dated though not bad really, that is why I am giving 3 stars. None of my Gold Elite preferences were met, my partial ocean view room had no view from anywhere in the room unless you leaned towards the desk and looked west, so that was ridiculous. I was overcharged for parking. The restaurant is very good though could be better for the price. I had undercooked (cold/raw) seafood for dinner one evening and had to get that resolved as it was not sushi! All the staff was very nice and helpful. I would not stay here again and I am a rewards member so I am inclined to stay at Marriott. read more

We had the best time at this Marriott! Tamara was SO nice and extremely accommodating. This hotel is in the perfect location. We will definitely be back! read more

Good Clean, comfortable, water views. Bad Got the wrong bed arrangement. Turns out guaranteed doesn't mean that. Internet was $12.95/day. No breakfast/snacks available. Bar was overpriced (even for the area). Tiny balcony that looked right into all the other rooms, with everyone else looking at you too. read more

Nice clean hotel but for $380 a night they have the nerve to charge you $10 a day for internet. Seriously how cheap can you be??

Don't waste your money on this Marriott. I have Marriott Elite status and reserved a room with a king size bed. Needless to say, I was given a room with 2 double beds. The cost far exceeds satisfaction. read more

We booked this hotel hoping for a balcony and two twin beds. We selected the middle room as the Hotel lobbyist told us there were two twin beds. When we checked into our room, we were booked onto the 2nd floor. We drove all night from Sacramento to stay in this balcony room hoping to have a pleasant view and all. But once we walked into the room, we were disappointed that the 2nd floor was just another hotel room. Basically the standard dresser, two twin beds, a tv, a desk, a window, and a bathroom. When we went to down to speak with the front desk person, we said "this isn't the room we booked," and the person replied, "Sometimes our online system messes up and misleads." Without saying anything else, he already knew what was wrong and issued a $100 dollar credit. As much as the discount was, it was still quite costly at $360... 420 after all the taxes and such.. The window was perpendicular to the water, thus we had no view of the water (It was the room right next to the elevators), only a view of the hotel across and to our left. For the price tag of $420, i think we could've found a much nicer hotel with a view. Be aware of the rooms as the details may be misleading. I'm guessing we were not the first nor the last. Also note that the self-park is not part of the hotel. It is part of the city and is a few blocks down from the hotel. Kind of an inconvenience to get to and there are no ins and outs privileges as mentioned by a Mariott staffer. read more

Hotel was nice, room was clean, staff was friendly. I was really turned off by the $50 a day valet charge - I can see $20-30...$50 just seemed like gouging. Our room looked out over the train/trash area. Guys tossing trash early in the made for a good amount of noise. Convenient walk to Pike Place Market. read more

Very good service. Great view of Seattle. The suite featured high grade furnishings and appliances. Refrigerator was full size.

Stayed here recently for a long weekend and to get my city fix. We are long-time Marriott users, time-share, work the point system, etc. for vacation. We'd stayed at this property before and been very happy. So the bad news: $56 a night for parking. Yes, you read that right. It costs less than that to park at the InterContinental in San Francisco. There are no other parking options, unless you find some other well-offsite facility and schlep all your stuff in. The hotel is located by the cruise terminal. It has very nice rooms, a good restaurant on-site, smiling bar tenders, a great staff and is pretty much everything one could want with rooms facing Alaskan Way. Unless you use points to get in, you will pay dearly for that waterfront view. I can understand the premium one pays for that location and level of hotel. But there's something about that "captive audience" mentality about the parking that just ticks me off, seriously. read more

One of the worst hotels we ever stayed in! Sheets were dirty and we had to have them changed. Disgusting. Air conditioner kept kicking on and off like an engine all through the night. Bottom of tub was filthy and sink didn't drain. And approx. $500 a night! The accommodations were the level of a motel not hotel. Lobby and bar area is very high end but it stops when you go up to the room. Yes, my husband spoke to a manager and their solution was to send us up drinks on the house! Not interested. Stay away from this hotel. We also stayed at the Sheraton Downtown for one night. Beautiful for the same price. Go there! read more

This is a great hotel in a great location. The room is very spacious with a comfortable king bed and an ocean view with a balcony on the sixth floor. It was perfect. The service was also great and quick at the front. I also liked the water pitchers they have at the front lobby as you enter known guests will be walking a bit to Pike place and that water was definitely helpful. I had a great stay here. read more

Excellent stay. Only negative is that it sits right next to railroad tracks. It wasn't too bad but our room was pretty close. I suspect you probably wouldn't hear it at all if you weren't overlooking the tracks. It is really nice to be right next to the elevator for a pretty painless walk to Pike Place Market. You might want to check out my review of the Hook and Plow if you're considering eating at the hotel restaurant. read more

If you don't choose the Four Seasons Resort for some reason which is a couple of blocks away, I suggest this Marriott. The location is amazing - waterfront hotel which is a walking distance to the Pike Place Market, quay, ferries and all Seattle's major sights. Typical Marriott's standard size rooms, I suggest water view. Good cozy mattress. Mini fridge. Coffee/ tea maker. Ice machine and vending on each floor. Bar and café on the lobby level. Breakfast is not included, but you can enjoy it a la carte at their restaurant. Fitness center is typical of Marriott - few cardio machines, weights. They have even a small indoor/outdoor pool there. It's partly indoor and partly outdoor. Valet parking will cost you, but it's a big city and is much easier than self-parking I suppose. If you're looking for a great location, good service and not want to overpay for staying at the Four Seasons - this is the place. read more

Pretty nice lobby but the rooms are so so. No microwave or refrigerator. You would think they could at least have that with $200 price tag a night. You also have to pay $12 a day for wifi! What a rip.. read more

Perfect location 10 mins walk to Pike Place Market. Super nice and polite staff. A comfy bed and a late night bar.

Great location. Nice hotel. Lots to do in the area. As far as downtown hotels go this one works well. Good for a work stay.

Nice hotel but on my 2nd visit, paid $38 for Valet parking, called down ahead to have my car ready, still not out there 15 mins later. Forty bucks says "have my car out front!" They claimed I gave them the wrong ticket # for my valet. They still had my name, how hard is it to figure out? read more

Amazing Hotel! We booked two basic rooms here using my Marriott points for my wedding. When we checked in I asked what upgrades were available. To make a long story short- my wife ended up in the presidential suit and I was in a corner suit! In addition to the amazing upgrades- they delivered wine and strawberry's to our room the night after our wedding! Amazing customer service, clean rooms and halls, and great location. The only negatives I can think of was that the bar in the lobby closed somewhat early while we were there. read more

This is mostly a typical Marriott. Basic, but nice. I like most Marriott's. But I have to express my displeasure in the transportation accommodations. They for some reason, will not inconvenience themselves with getting you a taxi or limo to the airport or anywhere else. I was working night shift hours while staying here and once needed a cab at 2am. I asked the front desk earlier in the day to set one up for me, but they said they could only call one 10 minutes before I wanted to leave. And I had to call them at that time to request that they call the taxi service. No pre- scheduling. God knows why not. And if someone jumped into the cab while it was waiting for me to come down, too bad. Of course, when they called for a cab 10 minutes before I wanted to leave, they couldn't find one. Imagine that....I was late for work. The night before my early flight, I called the front desk again, and was told they couldn't set up airport transportation for me. My "best bet" was to come down 15 minutes early and if there weren't any cabs there, they'd call one. Really? I've had a hundred hotels schedule cabs or limos for me all over the country. Why can't these guys do it? Maybe they just can't be bothered.... I called a limo service myself a set it up, so why is it such a problem for the Marriott? Lame. read more

Just back from a short trip to Seattle. I love staying here at the Marriott The location is great. Walking distance to aquarium many great restaurants and also Pikes place market. The staff is wonderful. Mr Lantz was able to get us checked in extra early and gave us a wonderful quiet room with a view of the bay. Bryan at front desk assisted in finding us great coffee to go from the restaurant downstairs !!! Best coffee I had in a while. Beds really comfortable. Hope to return soon ! read more

In twenty years of business travel, this experience was the worst. I made a reservation through my company's travel system, which was subsequently confirmed. The night I was supposed to check in, after several flight delays I showed up at the hotel and tried to check in...only to be informed that they had no rooms at all and would need to put me in a cab and send me to another property! Even better - I'd have to take a one hour cab ride back to downtown in the morning for my meeting. Don't count on these folks actually having a room for you when you show up. Maybe instead of a reservation, they should put ironic air quotes around it. So I guess I actually made a "reservation". read more

Expect an additional $100 in hidden fees for one nights stay and parking !!! Other then that extremely unpleasant surprise it has a good location to the market. read more

This has to be the very worst place to have a function. The bar service was rude and did not recognize an order for people waiting for service. When called on the bar staff was even more nasty. The food at the event was mediocre and cold. Why anyone would host a fundraiser is beyond me - left early in disgust read more

Great place to stay. Rooms were comfortable, quiet and well laid out. We had a great view of the waterfront. The location is convenient to everything particularly if you take advantage of the free waterfront shuttle which runs every 20 minutes and stops in front of the hotel. Staff was courteous and helpful. read more

Staff were superrrrr friendly and gosh darn it I never had valet parking before. When you walk in the first thing you notice are how gosh darn shiny the floors are! Sure is a ritzy establishment. My only complaints were there was no robes in the room, I need those to air dry the undercarriage. The other was there were two pubies on the ceiling of the shower. Other then that my stay was wonderful. P.S. the beds are soooopper soft read more

I was put in charge of coordinating an event at the Marriott using their ballrooms for the event space. Lezlie and Roland were so incredibly helpful the day of, and Lezlie worked with me before hand to accommodate everything I needed. When I arrived the morning of the event the coffee bar was setup in the lobby area outside the room, the room was setup with EVERYTHING, and there was water setup in the room. Lezlie stopped by first thing and a couple times after things were rolling to see if I needed anything. The ease of contacting the desk was superb with a phone by the check in table and all I had to do was dial 0 for anything. Roland was my go-to guy for the event and did tech troubleshooting and took care of every single request I had for the day (including bringing me a latte that Lezlie requested for me). I could not have been happier with the beautiful setup, the helpful nature of the staff, and the amount of work they took off of me before and during the event so I could attend to my boss's needs rather than dealing with all of the venue details. Also, when I arrived and was dropped off out front the concierge was there to open my car door, collect my supplies and the bellhop met me in the event space with everything I needed. All I had to carry was my purse and my coffee. The staff up front was incredibly helpful in directing me to where I needed to go. The staff maintained a good presence of checking as they walked by without disrupting anything. I would highly recommend this venue for any sort of event. Ours was a technology seminar and this was by far the most lovely classroom I have ever seen myself, chandeliers included! Also, for such a lovely space it was amazing that the Marriott quoted me half the cost of all of the venues in the same neighborhood that I had requested quotes from, and they offered me everything I needed. read more

One of the sloppier run Marriott hotels I have stayed in as a Platinum level customer. It started with me finding an old dinner plate with uneaten food outside the door of my room (see picture) Housekeeping had obviously cleaned the room after the previous guest but couldn't be bothered to call housekeeping to collect the plate. I couldn't control the temperature of the shower Housekeeping forgot to put shower gel in the room In the concierge lounge everything seemed to have watermarks on it from not being wiped down. Not the best effort I have seen for a Marriott for sure. read more

I normally am not a huge fan of people who review an establishment that have never been. However, in this case I feel it is necessary. I have noticed a few yelp complaints about customer service and I would have to fully agree. I received a free nights stay at this hotel and called to book a room for my birthday (which I even mentioned in a joke to the person I was working with). I informed them I was using a certificate for a free stay and was informed that there weren't any rooms to accommodate me. I accepted this as I was calling just a week before my trip. However, on the day I arrived in Seattle I though I would see if anything had become available. Much to my surprise there were plenty of rooms available, but was informed by front desk staff and manager that they don't allow gift certificate redemption when the hotel is at a certain capacity (they were at 81%) and so despite a room being available if I wanted to purchase it I could not have one with the certificate (note - nowhere does the certificate stipulate its unusable past certain capacities). The front desk did patch me through to someone higher up who was in charge of hotel operations, however no-one was able to return my call until a few days past my trip. The gentleman who I talked to (I believe it was hotel director) apologized profusely and informed me that they should have never denied me a room and should have been far more accommodating, especially after I mentioned that he would be furious if he came into my business and I denied him the use of a gift certificate on the basis that business was too good for me to be bothered with honoring gift certificates. He instructed me to book the room with him in the future, rather then the person who issued the certificate or the front desk. This contact is the only reason I'm giving the hotel more then one star at the moment. While not one to expect nor demand anything from a business (I work retail, I know how it is) I was mildly surprised that despite being lied to initially about room availability, then being denied my ability to redeem a valid gift certificate, I was not offered anything further out of courtesy. An extra night would have had me singing their praises, but free valet, free meal, or free room upgrade, would have still helped ease the burn of my weekend costing me about 180 dollars more then expected. Still, seeing as I'm using a gift certificate and not the person who actually is paying I can't really complain about anything not being offered up. I do still plan to stay here in the future since I still have a free nights stay available to me. However, its tough to make it up for just one night and hard to justify spending money on a second night with a hotel that treated me so poorly in the past. I will say that I ended up booking a room at silver cloud through price line at about a 100 dollars less then a room here would have cost me. Silver cloud upgraded my room for my birthday at absolutely no charge to me. So I strongly recommend anyone in the area look at them as well. I will update this review once I have stayed at the hotel and give a real, I have stayed there, review. One that combines my experience with customer service now, on my stay, and where I can discuss what I think of the room and rest of hotel. read more

This is a tough hotel to grade. I wish I could break into different categories. I'll start with the good because I know most of you won't read very long - the staff is incredible. This is not your usual Marriott staff. It's as good as any 4 seasons or Mandarin staff I've stayed with. That being said, the hotel is really not very nice. Rooms are outdated with very uncomfortable furniture. Towels are cheap (need to get a better service for sure), and not soft at all. There is no hotel guide book in room. I've stayed at nicer La Quinta's. I'm not being a wise ass. For 350 a night, it's time to update. If you need to make 375 or 400 to get some soft towels and beds that don't kill your back it's time to do so. read more

My job took my to Marriott Waterfront. I like the place. First, the location is fantastic and the staffs are helpful. Fortunately, I also have a room with a great view. I will definitely choose this place the next time I visit Seattle. read more

Great staff...especially the fun guy at the front desk! Seems like they have updated everything but the rooms though. A bit tight and out of date but not too bad. Location is obviously the best in town and I would definitely come back. read more

Pros: Near the ports. Clean. Friendly staff. Cons: Long time to check in even though there were few customers. No convenience store - only two vending machines and they are on floor 4 and 6 - VERY inconvenient. Few TV channels for today's hotels. read more

I know you pay a premium to stay on the waterfront, but still -- at the price I paid I was expecting quite a bit more. The rooms are decent but nothing special, the "water view with a balcony" was a sliver of water visible beyond a large concrete roof and walls extending out on both sides. Really, it was a "building view" that happened to have a tiny bit of water visible. The "iBahn" internet connection system was atrocious -- $13 a day (the first time I've ever had to pay for an Internet connection at any hotel), and you have to go through the purchase process for every device you own. It makes you think you're getting charged per device, but thankfully this is not the case. And if you have a laptop where you're switching between Ethernet and wireless, you have to do this for each connection type. Then repeat all of that every 24 hours. Plus get bothered to fill out a survey constantly, which after filling out with my rather unhappy comments, failed to submit. They claim your $13 per day is the perfect option for VPN too. Funny, I routinely use two VPN connections for work and I couldn't get a connection to either of them from the hotel. The hotel staff are all very friendly, and although I didn't deal with them too much they seemed very accommodating. I got some great recommendations for food, and they happily held my bags for me while I finished up my last day of business after checkout before heading to the airport. read more

Clean, modern hotel located just steps away from the water. Great amenities (the gym is fantastic) with a friendly, accomodating front desk. It's also a short walk to Pike market and all the waterfront restaurants and shops. Note: very, very touristy. The great locations makes it high on my list for my next trip to Seattle. read more

Eat the award winning people's choice clam chowder! You will not regret it!

I was impressed with this Marriott. Valet was great. Check-in was a breeze. The hotel bar was fantastic and reasonably priced. Bed was VERY confortable, guest rooms spacious. View was amazing, quick walk to Pikes and just across the street to Pier 66 and the International Harbor Convention Center. read more

I like this hotel. The windows in the rooms are pretty awesome, great views. Spacious room, comfortable. Easy check-in and check-out. Don't really understand paying 10 dollars for wifi when the room cost 500 - lost a star for this because it's ridiculous. read more