Okay -- I feel this needs two different reviews. One for the experience of riding a Segway. That was AMAZING! Super fun. Our tour guide was very helpful, clearly explained the ins and outs and had us all practice before we began the tour.
The other review would be for the "tour" itself. I've done all sorts of tours in Seattle. The Underground Tour, a Duck Boat tour... and on each of those I learned a TON of interesting information about the city and its history. But this Segway "tour" was basically just a follow-the-leader trip down the waterfront and back. We didn't go near the Space Needle, we didn't see Pike Place Market, we rode past many "photo op/historic" spots I've learned about from other tours, and there was no mention of them.
I still cannot get over how much fun it was to ride the Segway. I truly had a blast! It really is unlike anything else you've tried, I promise. And well worth it, especially with a Groupon.
But here is my feedback for the Tour Company. (You can stop reading here if all you wanted was my thoughts on the experience itself.) I know "(insert city name) by Segway" is a growing company which began in Florida and now has locations around the country. So it's a chain, and maybe that's part of the problem. There should have been loads more city-specific information if this is being billed as a "tour." Another reviewer called the information "light." I would call it non-existent. Get me into the gritty details! The places, moments and events that shaped this city!
Secondly, I agree with all the other reviewers that this place is nearly impossible to find. Thankfully there is one sentence on the confirmation e-mail you receive after booking that says, "Our location is one block from Yesler Way, between Washington & Main Streets." I trusted that information, even though it led me down a sidewalk with three homeless people smoking just outside the door. And the door itself was not well marked, nor visible from a car. Even walking I almost passed it. They need a large bright sign outside the door itself, or you may find yourself like me, questioning the safety of continuing down that particular sidewalk.
Second, our guide warned us a lot about the awful things people might say to us, or that they might not give us room to pass. It was a bit disheartening, and we didn't experience any of that. But it would definitely help to feel more of a "group" if the Segways themselves were marked with big and bright "Seattle by Segway" labels, instead of just incognito black units, one of which had exposed wires wrapped around the handle and was given to a younger rider. Spruce those babies up!
In all, I LOVED motoring around the city on a Segway. So much fun. But more thought needs to go into the content of the tour. read more