Excellent work from GreenTop. They installed a new furnace for me without any issues. I got the…read morefurnace I wanted for a reasonable price. No up-selling pressure, painless quote, and service delivery. I couldn't be happier. :-)

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.

Andrey came to diagnose my broken 25 year old furnace, and explained why it would be difficult and…read moreexpensive to fix. He was able to promptly provide a ballpark estimate for different options, and I picked one option to get a detailed quote. Also got two other quotes. Went with Goat to replace the furnace as well as an aging air conditioner with a new heat pump and furnace. Great service, got it installed quickly once Andrey received it. Price was great and very competitive with the other ones. House is warm and toasty, and energy bills are lower with the heat pump providing heating when it's not cold enough for the furnace. Would recommend and use again if needed.

My gas furnace was intermittently failing to ignite, and even though we couldn't reproduce the…read morefailure while he was here, he was still able to figure out what was wrong and fix it, only charging the diagnostic fee. Would definitely use again.

AVOID AAA! I had AAA installed a central AC unit back in July 2023 and my bill was almost $14k…read more My overall experience along with the quality of work as well as the AC size installed were DEFINITELY NOT AAA grade!!! Shortly after installation, I expressed concerns that the AC is not cool/cold for my house and my bedroom upstairs reach's 80F+ even with AC on. AAA came back and said nothing was wrong and even said oh maybe your builder should have installed 2 HVAC systems. I actually questioned their experience as the crew came out for an assessment based on my house sq footage and recommended this unit for my house and I was later told by another tech that the is AC unit is a bit small for my house.. unsure whether they were trying to sell some other unpopular units to their clients. Fast fwd, I hired another company for maintenance today and was told and shown that there were rust and water in my unit and the Inducer has a crack due to POOR gas pipe installation by AAA. Also, the tech told me AAA should have put in a bigger AC unit for my house instead of blaming I need another HVAC. Hence, AAA did not have experience staff to do initial assessment to determine AC BTU/Ton size and their installation was POORLY done!

Scheduled an after hours emergency call with an AI bot for a gas leak. Called an hour later bc they…read moredidnt show up and they said no one was coming. Not thrilled with that at all.

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent service from start to finish. Steve was great throughout--answered all my questions and…read moregot me exactly what I needed at a fair price. The installation team was on time, professional, and their high-quality workmanship really shows. About a month after the install, the thermostat turned out to be faulty. Their post-sales support was just as good as the initial install. They had Austin out the very next day to replace it. He was professional, efficient, and had everything back up and running quickly. They delivered the kind of follow-up service you hope for but rarely get. Highly satisfied.

Paul's team did an excellent job repairing my 6 unit split unit heat pump. The original installer…read moredid a poor job installing and the leaks caused the eventual failure of the system in only a couple of years of usage. For this issue we had some interactions with other HVAC companies, our original installer ignored us, some company said my warranty doesn't work any more because they haven't serviced it annually, one company gave the wrong diagnosis, etc etc. Really appreciate Paul's honesty and his team's expertise. It was a breath of fresh air to deal with. I will recommend them to any one who needs quality Hvac work!

I'll make this short and sweet. If you need AC or Heating, you'll get great quality and very…read morecompetitive pricing from Innovative! Thank you!

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Better Air NW did a great job. On time. Easy to work with. Seemed efficient. Only thing was that…read morethey couldn't get up on our metal roof to clean out the laundry vent. Understandable.

He is super reliable and price is reasonable I am very…read morehappy about his job He answered my many questions kindly

These guys are great, fully recommend them. They did a great job. Mini-splits are the way to go…read more Heating and cooling where you need it, when you need it. Don't hesitate to ask this company for a quote! I ordered my mini-splits from Amazon, Cooper & Hunter. A lot of "name brand, commercial" companies wouldn't even install them, they want you to buy from them and 1 heat pump & 2 wall units and install could cost you $15k+. Granted, I purchased my own line set covers, I built my own pad for the heat pumps. But two heat pumps and 6 wall units, I still came in well under $15k I'm not rich, and need to live and pay bills and be able to take care of my kids and grandkids. Anyways, thanks to EverHeat for doing a great job! I'll be hiring them to do the maintenance on my units as well.

The owner's response saying she "wasn't willing to alter the invoice's findings" is completely…read morewrong. To say that the replacement was due to age and not extreme wear and tear is a mistake. And she also never addressed the fact that she was rude and abrasive on the phone. See other reviewers who noted her rudeness for added evidence. So, I reinforce my original review and insist that rental owners avoid this company. We also received a letter saying they are selling their heating oil portion of their business to Sound Oil. They must have been overwhelmed and so maybe with this sale service will improve. Also, this "Sarah" may not even be an actual owner because I didn't see her name on the sale letter either.

The Glendale team services my forced air furnace for the last few years, and has always done a…read moregreat job. In particular, my service technician has been very helpful in chatting me through best practices and options. Talking with the folks who answer the phone is always easy and efficient, too.

Very responsive, respectful of house, and just an all around pleasant experience. They returned to…read moreme within minutes, and were able to push forward a technician to diagnose the problem as well as possible solutions, one of which I was able to manage myself as a stopgap to the bigger install needed. Competitively priced with other large outfits and very upfront about pricing, they were sure to mention the surcharge on credit cards. Carey was a pleasure to work with, very knowledgeable and professional. Would absolutely recommend them to anyone with plumbing needs on the Eastside.

I used 2 Sons Plumbing to replace and install a new water heater. The total cost came to $3,579.91,…read morewhich felt high compared to other quotes I've seen. They showed up on a Saturday and told me there wasn't a weekend fee, but the pricing still seemed like a premium rate. That said, the technician was polite, professional, and got the job done the same day, which I appreciated since I needed hot water quickly. Overall, solid service and reliability, but the cost was higher than expected for a standard replacement.

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

I am a small business owner trying to open a new bar in South Seattle. DO NOT HIRE SW PLUMBING. I…read morehired South West Plumbing originally to do a main drain scope. I will be honest in that they did a good job locating the main drain and was very thorough. Because they gained my trust at first, I decided to inquire an estimate for a full plumbing build. This is new drains, new grease trap, install of equipment, and new pipes. It's a big project. I imagined it would be very expensive but they offered financing so it was doable in the long run for me. The company came to inspect the space to finalize an estimate for me. They told me I had to purchase all the equipment and have it on site on the day that they start the job. The first estimate was around $40k. And the idea was I would finance through Greensky and pay half down. Before I decided on anything, I specifically asked if they would include "installation" of all the equipment. They repeatedly said yes. Once we got the estimate, I went ahead and scheduled the work. This included me procurring all the equipment, ordering everything on time, and arriving on site. The one equipment that I was incredibly afraid of ordering was the grease trap. We sent over multiple text messages with a link to the model that the company suggested and each time, the person I was working with confirmed that was the correct model. When the day came, the plumber that they "sent" out did an overview with me before starting work and noticed a lot of huge oversight. He noticed that our space did not have proper venting but was told by the company that there was upon first inspection. He told me that I needed extra equipment to support some of the equipment I had already bought according to the plumbing plans (the original person who came in to look at the space did not ask to see the plans). He also told me that the grease trap I bought was INCORRECT and would not fit. I had spent $10k purchasing equipment for SW plumbing to do NOTHING. And so I called and canceled the whole job because now my $40k went up to $70k and it is just downright cruel. For a small bar at 700 sq ft, they wanted to charge me $70k, and tried to tell me that the install for the equipment is a $20k job. I complained. And their relations team reached out. They told me that they would purchase a new grease trap for me due to the miscommunication and they want to do right by me. Because I don't trust them, I did not accept it at first and told them I have to think about it. Turns out, I was right. I asked them if there were any obligations to this and they said no. I confirmed with them that the estimates were all cancelled, and they said yes. When time came to ask them about it, they then turned around and told me that they would only give me a free grease trap if I went with their services. I don't believe in writing scathing reviews for any business. I know we all gotta eat. But, this experience was so horrifiyng and I am left with a $900 grease trap that doesn't work for my space and SW Plumbing could care less if they made a wrong suggestion to a small business. They don't understand that they've just cost me so much more than just a piece of equipment. I do not recommend. Find your community and ask for local reputable people. These big box companies are out to gauge you and twist their words.