I had Tom & his son from Harold's Plumbing replace a toilet at my house today in Auburn. It was a American Standard model 4188A round slow-close soft seat with brass fittings. They also took away the old one. Total cost was $624.86 installed which included the toilet, labor and sales tax. They did an excellent job, we are happy. read more

A no nonsense experienced plumber. Efficient, honest pricing. He is the go to guy to get the job right and priced correctly. I will be using his business for all my plumbing. read more

These guys re-plumbed our entire house in Auburn and have helped with other issues. They are fast and polite and will definitely call again

was having issues with my sump pump and was looking to have it replaced. Tom from Harold's Plumbing came and saved me a ton of money by just unclogging it and no need to replace it. he's very kind and wou definitely his Harold's plumbing again. thanks again Tom read more

I had a pipe leak under my driveway, and we were shopping around for a repair quote. We were getting average quote of 10-11k and needing to repair an entire line. Tommy came out and gave us a bid and a plan that didn't give me a heart attack and was doable with my budget. They are honest, and not pushy. They got the job done asap, done with few hours. So glad I found them. They are small business, local family owned, even better reason to support them! read more

Far and away the best plumbing company I have ever dealt with! I am the Facilities Manager for a company and have used other plumbing companies in the past. Harold's quality of workmanship is superior to any other plumbing company. Highly recommend!! read more

Several years ago we had a leak in the mainline under our driveway. Tom from Harold's came out immediately and jack hammered up the asphalt, dug down to the bad pipe and replaced it, all within a few hours. I was bracing myself for a huge bill but found the price very very reasonable considering the time and effort involved. Recently, I had a question about a problem with a drain in a free standing tub. I called Harold's and talked with Tessa. She arranged to have Tom stop by, free of charge, to take a look. Tom looked it over, explained how I could repair the problem myself (no plumbing work involved just a new part needed). Had a nice catch up chat. I'll be sending any plumbing work needed their way and I highly recommend Harold's plumbing to anyone looking for quality work, at a reasonable price. Super helpful and friendly folks. read more

I live in Auburn and have used Harold's plumbing a few times years back for some minor issues because they're a local small business. I remember being impressed w/the gentleman who came out who was very down to earth. He told me some things I'd been concerned about were just fine as they are. I remember thinking this was an honest outfit and the work they did do seemed quite reasonable. SOoooo, when I sent some Caesar salad down my garbage disposal earlier this week, and my kitchen sink nearly stopped draining over it (despite my best efforts), I gave Harold's a call. An actual REAL person answered the phone and was apologetic it would take a few days to get someone out. I was actually tickled by that timeline as I'd been envisioning worse. Tom was running early the day I was scheduled. He called to see if I was home. I VERY happy to get him here, so that was a plus! Tom found my home w/no issues, came in, and went to work. He was low key, prepared, knowledgeable, professional and worked studiously to unclog what appeared to be quite a clog, which likely there from before the salad headed down. I will say what came out of the open pipes was nasty beyond words. Tom had carefully lined my floor and under my sink w/all sorts of covers. When he was done, the clean up job he'd done was AMAZING! And I'm a picky lady about messes - particularly stinky ones, which it was. I was extremely impressed at his attention to detail and carefully not leaving any sign of what had come out of the clogged area(s). Tom was kind enough to talk to me about what shouldn't be sent through a garbage disposal and why. He even explained even as a plumber his household sends little down theirs and why AND why one doesn't want to use a plunger (yes, I had). Additionally, he was kind enough to let me watch him work and learn about the workings under there. When he was done, had cleaned up perfectly, the bill was most reasonable. And lastly, he took my yapping Pekingese in stride. There's a reason Harold's Plumbing has been around for over 70 years! Thank you Tom and Harolds!! read more

I was referred by a friend to Harold's plumbing to fix a leaking water tank. From the first call they were so nice they came out within the hour the same day!! I mean I was impressed with there timeliness. Tom was so great!! He new his stuff very informative. If you every need a plumber you need to call Harold's plumbing in auburn. They are the real deal ! I also liked how Tom didn't try to sell me something I didn't need. Love that!! Will definitely be using Harold's Pluming in the future. Thank you Harold's plumbing Stacie read more

So pleased to find a quality local plumber. From the first call to the visit, communication was excellent and they knew their stuff. Showed up early and finished quickly. The price was way better than I was thinking it might be. I will be recommending them. read more

We have used Harold's plumbing in the past for a few things like a broken toilet part and installing a sink insta-hot. And they were fast, efficient and very affordable. But just recently we had a major leak in our water service line. They came out and did a phenomenal job, our project had a few hiccups due to the fact our home is older and had a spiderweb of old lines and newer lines. But Harold's was up to the task. Tom was a surgeon with the backhoe. We were beyond impressed! And then the final cost was a true bargain. some people search their whole lives for a good plumber. We looked out by finding the best guy in town. read more

Needed our washer water valves replaced and called and sent pictures of the job and got a quote for $320. A week later they came out to perform the work and charged $570. I got three quotes for this work and they were the lowest quote but ended up being the highest at the end. They practice the old bait and switch. Severe lack of integrity and unethical. read more

They are straight forward honest and hard working. Tom fixed two toilets that were leaking from so it your self attempts & replaces my garbage disposal that was leaking, rusted & old. So far everything is working as expected read more

I couldn't be happier with Dean, Tom, and Dave for their wonderful support over the past nine months. From an emergency burst pipe six months ago to a new water heater and plumbing repair/upgrade for my first home purchase, the team at Harold's Plumbing have been utterly fantastic. (Plus, they don't laugh at me when I explain my existential fear of overflowing toilets and other plumbing-related nightmares, effectively reassuring me that if all else fails, I can simply shut off the water and ask for help. Between Harold's for the big stuff and youtube for the smaller stuff, I feel a little more capable and slightly less terrified of overflowing toilets. :P read more

I thought the service was fantastic and I didn't feel like I was being raked over the coals. The communication was fantastic and they were timely! read more

I had a leaky outdoor faucet and Tom came out and it was fixed in 30 minutes, no issues at all. Great service !!!

The T&P valve on the hot water tank in my home was expelling an excessive amount of water. I contacted Harold's to schedule a home visit. While on the phone, Dean mentioned tapping the valve with the handle of a screwdriver to see if that resolved the issue. I followed his advice and it worked! No need for a service call now. In a world fighting the Covid-19 pandemic, where money is tight and small businesses are struggling to survive, I'm sure the charge for a house call would've been beneficial for Harold's crew. Dean's info saved me $$ and for that, I am very grateful. This is definitely a situation where the customer was put first! Thank you! read more

I've had the misfortune of needing a plumber 4 time in my home. 2 hose bibs, a hot water tank replacement and a leaky shower drain. The whole team is wonderful. Dean is easy to work with. Dave is the plumber who came to my home and is also a pleasure to work with. Fast, professional, reasonably priced, courteous. read more

Great service from Harold's plumbing! They came out on short notice to deal with a faucet leak, and had to remove drywall on two floors to get everything investigated and squared away. Their cuts were kept small and neat, greatly simplifying the job (and minimizing the cost) of the contractor we hired to sort out the drywall. The leaky pipe was securely replaced, and they were able to help (for free!) over the phone a week later when the contractor noticed a brad puncturing a SECOND pipe near the first. Very happy with their work and service. A little on the expensive side, but as in most things you get what you pay for. Definitely calling them again for any future plumbing needs! read more

I had a toilet that leaked at it's base because the wax ring had expired. First of all I had to wait ten days before I could get service which contributes greatly to the water damage. Dave showed up and was quick and efficient, at least at first. My original request was to lift the toilet and put in a new wax ring and also install a new shutoff valve. He immediately went to installing a "repair flange" that in the end would not fit under the toilet. He lifted the toilet several times making modifications to the repair flange and each time replacing the wax ring but to no avail. Eventually he just used the original existing flange, as I originally requested, and put it back together with yet another wax ring. I believe that this speaks to his level of experience. Dave started out as quick and efficient and eminently professional. As time went on he got snippy and started throwing his tools down and acting visibly upset. He was making me anxious. He spent 2 1/4 hours at $149 per hour to do a half hour job. The final bill was $530 including all of the parts that he ruined. I called and talked to Dean at Harold's Plumbing and asked for some mercy since the bill was more than half of my monthly fixed income. Dean said he'd talk to Dave and see what he could do, but I haven't received a timely response and now I don't really expect one. I gotta admit, Dave was driving an mighty awesome (expensive) truck so I can guess where a lot of the money goes. No, I have not been financially compensated for this honest critique. read more

Showed up promptly and did the work needed for the price quoted. It was a simple job (garbage disposal install), but they delivered great service. read more

The water main between the street and home ruptured at a valve near the house, under the porch. It was about 4:30pm and I was in a bind. I was referred Harold's by my neighbor. I called and Tom came straight up. He said he didn't want us to be without water even for one night. He grabbed a short shovel and dug like a soldier digging a foxhole. He cleared the rupture in no time and had his partner and brother Dave come join. Together they had my problem solved and I had water again in about two hours. They worked like they cared more about me that the clock. Their price was lower than I expected for emergency an repair. I highly recommend them for emergencies or regularly scheduled maintenance or remodeling. I salute Tom and Dave of Harold's Plumbing. Well done, fellas. read more

We are so thankful for Tom @ Harold's Plumbing for his masterful approach to our plumbing issue. We contacted Harold's Plumbing due to our complex plumbing issue of a leak that we had in our Sunroom, which was under a tile floor. The only access was a small 10-inch x 15-inch opening. We were dreadful of what would lie ahead. We called "Harold's Plumbing" and spoke with Dean, who took the time to guide us and try to make room in the busy schedule. Dean stayed in contact with us on all the possibilities of "the good, the bad and the ugly". Dean's follow-through with us was of high integrity in the business world. Tom came prepared to do what he could with a friendly professional personality! Tom was methodical in his work and kept us informed on the progress. We are so thankful for the brilliant engineering that Tom created to resolve our problem! His work saved us from tearing up our tile and a lengthy process of delayed time for repair. I have been in business for over 31 years in Auburn. I highly recommend Harold's Plumbing for all the reasons listed. read more

Really great service. I had Tom here today and resolved the issue in minutes. Highly recommend the company. They really care about their local customers and I have been using them for years. read more

Very pleased with Harold's Plumbing's staff. Dean was more than helpful on the phone and even offered to talk me through fixing my problem. Dave replaced the main shut off valve and was a good guy to work with. Very personable and knew what he was doing. Plus they were $300 less than another area plumber. I hope Dave enjoyed the weekend at his cabin outside Cle Elum. He deserved it!!! read more

Unreliable. My wife called to schedule an appointment for them to come out and give us an estimate. Initially, the guy was busy all day. When my wife said we needed somebody to come the next day, all of sudden they have an open spot at 3pm. So, we schedule for 3pm. The next day, 3pm rolls around and nobody shows up. After waiting about 15 minutes, we try calling them back several times. No answer. Don't waste your time with this place. read more

I realize that COVID has slow down the availability of products, but I waited 4 months and had to continue to call on the status. When the shower finally arrived and the plumbers brought it to install the backer board's for bars to be installed were not adhered to the back of the shower walls. They did not adhered the shower walls to any backing on the walls . Not happy for the amount if time I waited to have this installed properly. read more

Great company to work with and they got the job done. They had to replace a backflow device at my home and do some repair to the water pipe that was damaged as well. They replaced the backflow and completed the repairs within the time frame given. I will used them again in the future for any plumbing projects! read more

I have used them on several plumbing projects and they have done a great job each and every time. The guys have always been on time, pleasant and the prices are lower than most, I highly recommend this company read more

Harold's Plumbing came highly recommended; and it didn't disappoint. Surprised with the negative reviews; maybe with the old management. Tom, the new owner since Fall 2018, completed the job professionally and under the estimated time and cost. Both Tom and Dean, the office manager, were professional but personable; and Tom put up with our many questions. It is very refreshing to finally meet a business that truly live up to its motto of "No Fancy Prices...Just an Honest Job!". We have other job(s) lined up and would be calling Harold's again. If you have need of a plumber, you would not regret giving them a try! read more

Quite surprised with the negative reviews. I've used them a few times over the past 10 years. Every time has been with a different tech. and each job was finished professionally and under budget. Techs were very personable and focused on the job. I've been impressed each time. Would highly recommend. read more

Great outfit. Sold my house and had a couple things come up on the home inspection. They quoted me over the phone and had me take pictures and email them over so they could see what they were working with. Dean was a pleasure to work with and even helped me out by itemizing each item line by match the inspection results. They tackled the five issues that were on the inspection in under an hour, all for $250. Couldn't have been happier to check that stuff off the list. These guys made it even easier. read more

We needed our pipes dropped a few inches in order to fit a bigger kitchen sink and Dave w/Harold's Plumbing did a wonderful job. Dean, gave us a fair and honest price to get it done and we are extremely happy with the results. I will definitely use these guys again. read more

What a terrific plumbing experience. These guys are professional and competent. They fixed the problem of the clogged drain and completely cleaned up the mess. On time, within budget, friendly and helpful - couldn't ask for more. read more

So impressed with the service, knowledge and prices! We have had a slow drain in our bathroom sink for a while. Husband snaked it and suddenly discovered a huge leak in crawlspace. Tom, the owner came and diagnosed the issue and even went in the crawlspace alone, going the extra mile and fixed the slow drain and the hole caused by my husband. They will be our first call from now on!! He was fast, knew what he was doing, and was very fair on price!! read more

I had 2 plumbing problems, called Harolds Plumbing, they were very responsive with fair pricing. Tom came out, very knowledgeable, quick and thorough. I would highly recommend Harolds plumbing for all plumbing problems. . read more

If this was the last plumber around, DO NOT CALL THEM! They do not know what the h* they are doing. The company I used before couldn't come so in desperation I called Harold's. I have an older home and the guy was having a hard time finding the clog. He even had the nerve to charge me for the hour he sat and did nothing (he said he was trying to think where else to look). Then when he attempted to send the snake through my basin, he broke the trap and charged me for the replacement he had in his truck. The guy left all the gunk in the tub (I know my "regular" plumbing company would have helped me clean it out). He also left the nasty rag he was using. If they've had years of experience in the Seattle area, I saw NO sign of it. I'm only giving the 1 star rating because this system requires it. They don't even deserve the 1 star. read more

I had been looking for two weeks for a specific insulation foam that I had previously found years ago in Tukwila, but I was striking out! I was stumped, but yesterday remembered this little plumbing store that had helped me out before when my 28 year old golden yellow toilet broke and I couldn't find a replacement, ( it had a matching tub). I couldn't believe my eyes when he came out of the warehouse with a dusty replacement. So I asked myself why go to a plumbing store for this, long story long , but after a few questions, Curt's eyes lit up and he once again came out of the warehouse with exactly what I needed. #lovesmalltownbusiness read more

I thought this was a great local plumber but turned out to be a nightmare. They are unreliable, rude and incompetent. Called for a water leak and guy said he couldn't find it BUT did happen to find another that was at the opposite end of the original leak. Now how do I really know if there was another leak or were they just over charging me? When the leak continued they returned with a different plumber who located the leak immediately and charged us again! The amount of water damage that has been done to my house went from a small area to 3 rooms in my house. DO NOT USE THESE PEOPLE! read more

I found them online after a toilet accident. I called and spoke with Dean. I emailed him pictures and he called me back in about 5 min with pricing. He told me the lead time and I was ok with waiting since he was very helpful, knowledgeable and friendly. To my pleasant surprise they called me back and had a customer who wasn't answering so they were able to come same day. Tom arrived at my house in his mask and with tools in hand. Fixed my toilet that broke and also another one that had issues with flushing. He was fast and very nice. Pricing was very fair and exactly what Dean had told me over the phone. I appreciate a company who follows through with what they say and doesn't try to sneak in any hidden fees or charges. Thank you! We have found our new plumbing company should anything ever happen in the future. I will be calling tomorrow to see if they travel to Gig Harbor to help my mom out with some fixture replacement but I'm thinking it might be a little far for them to travel.....hoping not....? read more