Yelp pointed me in the direction of Dr. Katcher and I'm really glad. He and his office staff are…read morewonderful-friendly, thorough, patient and funny. Looking forward to getting the call to pick up my new glasses; decided to splurge and get new frames for my everyday glasses too, instead of only getting frames for my readers. Laurie helped me take advantage of my vision insurance so I was getting most benefits from my coverage. If that wasn't enough, the location is convenient, there's ample parking and Dr. Katcher's practice has Saturday hours.

Dr. Katcher gives you the kind of attention that you didn't realize you were missing from other…read moredoctors. He really takes the time to explain what is going on - and is very availble to answer any questions you might have. Once you come to a practice like this one, you won't be happy anywhere else.

I have always had a pleasant experience here. I trust them with my eyesight, what more can I say?read more

I love this eyecare center. They are fantastic, so kind and sweet workers. They have never made me…read morefeel like an inconvenience with my million questions and are kind enough to go over any questions of mine. I call if I have any questions and the kind lady at the front desk always helps me out perfectly. The doctors are also the kindest people, always have great conversation and really care to get to know you. I love this location and I would seriously never change.

Amazing service, I had two eye exams booked for the same day, with my daughter's first cheerleading…read moregame on the day of the eye exams. I called to rebook one of my appointments telling the receptionist the situation. The receptionist put me on hold and said, Dr. Sam said he can see you both and will make sure your daughter is back for her game. Knowing that my daughter is going to need new glasses, because hers were broken, and a new prescription. I could not thank Dr. Sam and his amazing staff enough. With the help of Dr. Sam and his staff, my daughter picked out her new glasses and Dr. Sam said she will have them before Christmas. We made it to the game with time to spare. Thank you, Dr. Sam and your Amazing staff

Always great service and lots of caring.Dr Sam and staff are the best. Highly recommendedread more

Eyes on Schaumburg is exceptional. They use the latest tech (no more startling air puffs!) and…read moreprovide high-quality care. Their workmanship and service are truly top-notch.

Everything about Eyes on Schaumburg is very pleasing to your eyes!…read more Her newly opened office is beautiful n quite comfortable making you feel right at home. Dr.Lisha Patel is knowledgeable n very pleasant to work with. I found her office staff also incredible to work with. Gave me a link prior to my visit to fill out. A reminder sent via text. The whole experience was great from start to finish. Highly recommend Dr.Lisha Patel also a graduate of Elk Grove High School 2006!

Dr. Hapner and Mercedes are the team that make any AccuVISION location the place to be. I…read moreoriginally met them at Michigan Ave. and they mercifully moved near my parents in Schaumburg which allows me to still see them! Dr. Hapner is incredibly thorough in his examinations and always takes the time to ask about life, which honestly is so appreciated. Mercedes is the most amazing human I've ever met. Also the reason for all the compliments I get for my glasses and Rx sunglasses even 4 years later! Thanks for being the dream team, can't wait to see you at my next visit!!

My son who wears high prescription contacts ripped one while we were visiting from out of state…read more His bad for not packing correctly but it was a lesson. I called our big box eye Dr and they were no help. Their only option was to send it out here which could take 3-5 days to arrive ...,He just couldn't walk around basically blind for 3-5 business days. I called a bunch of optometrist and these guys were the only ones who could help us. And to top it off they were friendly, accurate, and had us in and out in a short amount of time. Thank you so much! We really need to keep business like this in business.

Absolutely amazing! I cannot believe how I can see again. I highly recommend. I wish I would…read morehave done this a long time ago.

I went in and had an evaluation done and they told me I was a good candidate to have lasik done,…read moreafter the exit meeting with Nina who told me that if I scheduled my surgery even a couple of days past the treated quoted day they would honor a $300.00 discount for the procedure. So I scheduled it right then and there but I was not available to get it done on 3/31 I needed to wait until 4/2. So a week before my surgery I called just to confirm that the $300.00 discount was still going to be honored and the man told me no way. Be very careful what they say there and make sure you get it in writing before leaving.

I was recently at Elk Grove optical and the customer service is always great and friendly people…read more The reason for the stars is the new paper work on the tablet. It's like filling a job application and want to know everything. Also, it would be easier to choose glasses in the men's and women's section not all mixed. I also didn't like that I had to pay for an extended warranty and if they brake I still have to pay a percentage of it. Usually the frame has a one year warranty. Then they show you options for glare, blue light, and transition and there's a great, a good, and a okay one. I just wasn't too happy with this but I have learned and next time check different places and get quotes before choosing a place.

worst experience ever for a simple eye EXAM. so unprofessional & workers there could give less of a…read morecrap. Always overbooking just to get more business & their communication is horrible & not to mention they will purposely assign you a new time exam & hope that you're fine with that. also very expensive for no reason. another time i went they said they had a meeting and had to CANCEL my appointment i called of the rest of work and missed out on $80 bucks that could have gone to my FAMILY especially with this freaking economy? you guys are going to piss off the wrong family one day. do better this is nothing to be playing around with.

It's the worst store to go to make your glasses, it was a terrible experience, I lost my money with…read morethem, I did bad vision exams and they didn't want to recognize the mistake! I never go back with them, they are absolutely not professionals!

Glasses with insurance was horrendous 2&1/2 times that of pearl vision. 5days yes but you should be…read moreashamed of yourself glasses same Rx protection warranty $200 your price $550 ridiculous absolutely.!!!!! Also charge my vision care had to wait two weeks to void charges.

First time at Sullivan Ostoich Eye Center - I brought a family member who needs a good…read moreOpthamologist and they were recommended. The wait time was short - we were taken back where they have only the most up to date equipment - some I've never seen before. They are extremely thorough in their exam and made us feel comfortable throughout. Once we had the new prescription, we went to their optical department. Wow - their prices are higher than expected. However, once again, the person doing the fitting made us feel welcomed and she was very knowledgeable. We ended up buying the new glasses there. We pick them up tomorrow - it took just over a week.

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

Walked in with a broken nose pad and they fixed it at no charge, even though I had never been a…read morecustomer before. I will use them for my next eye exam for sure!

Thank you, Filippa and David!…read more I was trying to replace an old arm on my glasses, and I couldn't get the screw back in. I tried for an hour, no success. I finally called this store on Higgins Rd, and asked for help. David answered the phone and told me to come in. I drove up, and the parking lot was fairly full for a Saturday, so I was expecting to have to wait. I walked in, looked around, and then I heard a voice saying, "are you here for the repair?". And there was Filippa, just as pleasant and as friendly as if I was family! I explained my situation, and she gently took my glasses and arm and said she'd be back (estimated wait time between 2 and 20 minutes was what she told me). I sat down and waited, literally under 5 minutes, and here comes Filippa with my glasses, arm neatly replaced! Cleaned and everything! She explained that the spring arms are tricky, but that she was able to get it back on without any problems. She also said that there is no charge for repairs, and let me tell you, I will be back for my next pair of glasses when this one goes! Filippa and David are a great team and are clearly committed to a high level of customer service for all their customers, new and old. They know how to manage a busy shop, including me as a walk-in, and were professional, courteous, and caring to all. You both saved the day for me, truly. I take care of my Mom full-time, and I did NOT have time for a broken arm on my glasses! THANK YOU BOTH AGAIN!!