Good service is the star here. My first visit several months ago was a bit disappointing, but the…read moreowner, Carol, made sure I was satisfied in the end and has since never failed me. Most recently, I had an I-need-my-contacts-refilled-now kinda emergency. I called Carol around 530 on a Tuesday evening and my contacts were waiting for me on Wednesday when I got off work. Unimpressed? Well my eyeballs were apparently manufactured by gypsies with the help of Stevie Wonder and some side consultation by Ray Charles, so my eyesight is not average. I always have to have custom lenses and always have to wait days or weeks to get them. I can't simply waltz into an eye care place and scoop up a few pairs, know what I mean? I don't know what voodoo magic Carol called on, but getting my custom lenses the next day is unheard of in my experience...and much appreciated. So thanks to her and her staff I'm able to see crystal clear enough to pen this here review. Thank you and you're welcome.

I have been going to Global Optical for many years for my eye exams, as well as getting glasses…read more The many years I've been going there Carol the owner has been exceptionally supportive in my needs! I continue to trust her for every optical need! If you were looking for a great Optical business you come to the right place!

Initially, I made an appointment online. I didn't receive confirmation so I called to make sure I…read morewas scheduled. I wasn't. Normally, this would cause me to find a different place to go. I was able to get a same day appointment when I called, which was surprising but very much appreciated. I saw Dr Bartek. She was great! Very personable, listened to everything I mentioned. She also was very informative. When it came time to look at frames, the woman who helped me got many options for me to try. She gave me her honest opinion on which looked best. Pricing for glasses, contacts and the exam was broken down and explained in detail. I had an awesome experience from start to finish.

Outstanding staff & team-- Love them They have always helped me when I needed to get new frames or…read morebasic changes in eye wear and Dr Aide is the best

This is how purchasing glasses should be! Professional, honest, and accurate…read more Setting up an appointment online was very quick and easy. I arrived 10 minutes early. The staff was professional from the moment I walked in to the end of the visit. I was promptly greeted with a smile, given easy forms to sign, and seen by Dr. Roshnee Patel within ten minutes. The store is very clean, dust free, and sanitizer is readily available throughout. Dr. Patel was very warm, welcoming and so down to earth. Just from her warm smile greeting, Dr. Patel immediately made me feel comfortable. She took her time with the exam, explaining things as she went. She answered my questions and concerns with care. She eased my mind. She never rushed me through the exam. More importantly, the exam went well and I was confident that I (finally) received an accurate lens prescription. Via lens scan, she confirmed my suspicion that one of the lenses in my existing-old prescription from a different chain wasn't accurate. Her staff helped me select new frames based on what style I liked. Then, I was encouraged to browse on my own without the hovering nor upsell pressure. I found a great pair of frames in a style I hadn't considered before. There are many designer frames here: Versace, Michael Kors, etc. Later, I saw that the frames sold here are current designs and sold very close to retail price. The frames that I chose were just five dollars more than the manufacturer's website. If I could change anything, I would suggest that the thermostat be adjusted as needed. It was an unseasonally warm day, and it was very warm inside the building. Overall, this was my first time ever using Pearl Vision and Dr. Patel and her staff left a great impression. They've restored my faith in physicians and I will make this my permanent place for glasses.

This place was great! The DO was very thorough and the whole staff was very personable. I will…read moredefinitely come back!

Great experience! Super friendly service and everything was quick and easy. They helped me get…read morefitted for contacts, and I love my new glasses too. Definitely recommend if you're looking for glasses or contacts!

God bless you sir . As a person I understand that you have a business to run , but when you over…read morecharge and do not disclose fees when you indicated a short adjustment would be free ... I have a witness - and charge 125 dollars and didn't fix the problem ... this does not seem like a fair business practice to me . You did not save me any money - you charged money and never fixed the problem my review is fair .

I have had a great experience here numerous times over the years. They have a 100-day satisfaction…read moreguaranteed policy which is very important for progressive lenses because they can be troublesome to get right. I also really like the current optometrist. She is very knowledgeable and has helped me a lot with my dry eyes - more than my opthamologist!

I had eye exam on 6/30/25. I need a copy of my prescription. I've now been trying to get some…read moreinformation in an online chat, but the stupid chatbot just keeps asking me which store I went to after that question was answered. So I tried to call the store but all I got was the same ridiculous chatbot. No answers no humans. This is pathetic. I will not be using Visionworks anymore.

Came into Target Optical for an annual check up and to get an update on the contacts prescription…read more Making an appt online was very easy and their team called me 24 hours in advance to confirm my appt. The inside was very clean and actually had a lot of good glasses selections under well known brand names. I didn't wait long to go back for pretesting and to be seen by the doctor. Dr. Rathmann did a wonderful job explaining my prescription needs in an understandable manner. She was extremely personable and made me feel very comfortable. I felt like she went above and beyond to ensure I knew how to get my best prescription outcome. After my appt came the sales pitch. I understand that with the service will come the explanation of benefits but I felt as stern as I was on what I wanted to purchase that day, the person helping me kept pushing on additional items and "deals". If the manager had listened a bit more to me as a customer, I would have left giving this a 5 star review. Tip: One can use their Target Red Card for glasses and contact purchases to still save 5% and receive the bonus points.

The new doctor, Achyut Desai has a requirement for verbal confirmation for appointments or they…read morewill cancel a previously booked appointment. It is a brain dead requirement , because it defeats the entire purpose of an automated appointment scheduling system. if you need me to confirm my appointment , send me an electronic confirmation and I will authorize that. if there is a legal reason for needing a verbal confirmation, explain to the consumer rather than cancel the appointment that was made over a week ago. I will never set foot in a Target Optical if I can afford it. Glad we figured out what kind of "doctor" Dr. Desai is upfront. Saved me a lot of time. Now on to find a doctor that actually cares about his clients.

Been almost a year since my last visit here. Because the last one was so pleasant, I couldn't think…read moreof going anywhere else. I also love the convenient hours. They have a new doctor in now since my last visit, a very friendly guy, Dr. Dabrowski. Funny and genuinely interested in how you're doing. He was great at explaining the examination results to me and discussing my options regarding astigmatism. The staff again were so accommodating to my needs in getting the contacts I needed and choosing a great Michael Kors frame. The selection they have is phenomenal, always up to date with the latest trends. I even brought along my boyfriend who got 2 pairs of glasses with antiglare coating and even a pair of polarized prescription sunglasses. We found exactly what we were looking for.

So I wasn't sure about this place due to some prior miscommunication with the receptionist. However…read moreafter visiting I can honestly say this place is great. They got me in fast and the Dr was very thorough. The staff was very helpful picking out a pair of glasses and the prices were reasonable. I highly recommend.

So far, so good. Now, we just have to wait and see…read more.. I came home last night and was greeted by my dad complaining about his Left eye being in pain. He insisted that I find him an opthalmologist and schedule an appointment. Thanks to Yelp's directory, I was able to find Dr. John Marchon in our area. When I called his office at 10a this morning, Maryann answered the phone. She is extremely pleasant and articulate. I told her about my dad. She apologized for the ophthalmologist being out of the office. Maryann assured me she would speak with him and call me back with his recommendation as soon as possible. Within an hour, I was on the phone with her with instructions from Dr. Marchon. My dad went to the ER at St. Alexius Brothers. The ER Physician was able to diagnose and treat the eye injury. My dad is home without needing to make a follow up appointment with the referring ophthalmologist. Everyone in my family and relatives all stereotypically wear glasses, have had Lasik surgery or use contacts. We're getting up there in age for risk of eye disease. St. Alexius Brothers Hospital is in close proximity to most of us. If any of us ever needs to see an ophthalmologist, Maryann is the person I'm going to say to call first.

The best doctor! I can't say enough about him. Two walls of Dr. Michon's waiting room are literally…read morecovered with degrees and awards that he has earned from prestigious universities and organizations. He is one of the most brilliant minds in the country; it seems almost bizarre that such an expert is practicing in Hoffman Estates. Any intimidation I felt staring at the walls of accolades immediately melted away when I met the doctor himself. He's perfectly down to earth: conversational, funny, full of stories. . . it puts a patient right at ease! Heck, I would like to take the guy out to lunch and listen to him chat for an hour. Unlike almost every other doctor I've ever met, he didn't have one hand on the doorknob and a "please shut up" look in his eye throughout the visit. He seemed to have abundant time and patience. He performed an in-office procedure on my eyelid. He explained every detail thoroughly and executed the little surgery with great skill, an A+ experience in every way.

I was there for an appointment but the doctor wasn't. Why is it that we have to cancel within 24…read morehours or we are charged for not showing but when the doctor is a no show after waiting in an office for an inordinate amount of time we cant charge them? We are being told our time is not of value. They could have called to inform they were short on doctors and rooms to save my time but again I was undervalued.