I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

This location, and Brett in particular, continue to go above and beyond in helping me first, rather…read morethan trying to take my money. Honest, good business.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

Our truck was making a strange sound. This was our first time here. Carl was our tech and he was…read morevery knowledgeable and professional.

Always very honest and friendly. They saved me a lot of…read moremoney on repairs while other mechanics were not transparent about the car issues.

i had a bad experience with their work AND the customer service from the manager was deplorable…read more They cross threaded the bolt in the oil pan so my car was leaking oil, which I discovered a day later on my vacation at the beach. I took it to the local Toyota dealership where the entire pan needed to be replaced since the bolt was hopelessly stuck. When I returned to Take Five, the manager was rude, accepted no responsibility, saying that I must have tampered with their work. He then made a misogynist comment that because I'm a woman I must have been fooled by the dealership. Terrible work and unacceptable customer relations. Never again.

This was my first experience of an oil change while staying in the car. The service took less than…read more20 minutes altogether. The pricing is satisfactory to the service in my opinion too. They also offer a 25% discount to Military Healthcare workers. I appreciated not having an upsell forced on me. The crew was very communicative throughout the process. The Service Tech, Dom was very informative and friendly. I didn't get the name of the other guys but they were all good to interact with too.

This is an honest place to get your car fixed. Good work and fair prices. They service and fix my…read moredaughter's cars, who are girls.

Both of my daughters take their vehicles here, after having gone through several other local…read moreservice centers and dealerships. One has a VW, the other a Honda Fit, but I'm still under warranty with my current vehicle. But seeing their smiles when I pick them up and they've just paid out is a good sign in my book.

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

I've gotten my oil changed here maybe 6 times, received a state inspection, and had my AC refreshed…read more(so glad they offer this service). The folks here have been courteous and helpful and they do a good job at getting the job done quickly, even if there are a fair amount of other cars around. During my most recent two experiences, I felt I was well taken care of by Roy, David K., and two other gentlemen I didn't catch the names of. They walked me through the air conditioning refresh steps & explained to me what was wrong with my AC in layman's terms, and then fixed the problem once I got the necessary manufacturer's part from a dealership.

I am extremely upset and dissatisfied with the service I received at Jiffy Lube. The employees were…read moreunprofessional, and more importantly, their negligence created a serious safety issue. After my oil change, screws were left out of my engine's undershielding. While driving down Highway 147 at 65 mph, the shield came loose on the highway -- a terrifying and dangerous situation that should never happen from routine maintenance. When I called, I was told to simply bring it back for repair. I received no apology, no acknowledgment of the danger they put me in -- just a lousy handwritten note offering 50% off my next oil change. Why would I ever return after that? As the saying goes: First time, shame on them. Next time, shame on me. BEWARE. This level of carelessness and lack of accountability is unacceptable. I would strongly urge anyone considering service here to think twice.

Don't go to the store on Hillsborough rd Durham nc. They ruined my car today. Stripped out my…read moreoil plug and said it's my fault. Refuse to do anything about it. Worst customer service ever. I had to get a tow truck to leave . They also took my skid plate off my car and kept it . I filing a civil suit immediately AND IF I COULD I GIVING THEM NO STARS

At this place, they do exactly what it says they do: oil changes, filter changes, coolant changes…read more Since they do this all day long, they're very good at it! This morning I visited the crew at 3307 Hillsborough Rd for an oil change, fliud top-off, and a change of air filters. I was not first in line, so I waited a bit. But once they got started I was outta there in 20 minutes. The staff is courteous and totally professional. I will definitely return!

Went here for an oil change and they quotes me $2k of repairs needed on my car. Got a second…read moreopinion before moving forward and no repairs were needed on my car. Don't trust them

Great service. Got my tire changed on short notice and was offered a discount. Front desk was great…read moreand even spoke to a few mechanics, very friendly and detailed

I simply do not trust anyone else to take care of my Honda. They are honest, they do excellent…read morework, they communicate really well and they don't charge a fortune.

I scheduled my car inspection and had a great experience. They were friendly and efficient. With an…read moreappointment and being willing to wait, they said I would be done in about an hour. I was in and out in under 45 minutes. I plan to return when I need car repairs. They impressed me.