Track Town Glass did a fantastic job replacing five windows for us. They were on time, they got it…read moredone faster than any other company we called said they could, and there were priced very competitively. They're also very pleasant to work with. I'll definitely hire them the next time we need window work.

I had a broken bathroom window, and the gentleman from TrackTown Glass gave me a very fair quote,…read morecame out promptly, and did a great job. I would definitely hire Track Town again - reliable and fantastic communication!!

I have given them full payment and I have not heard back from them in a number of weeks. I have…read morebecome a bit concerned about my choice of companies and I will follow up with a phone call to them as soon as possible. I owe them a huge thank you because they responded to my previous review and I am in error ! I met with them after being discharged from the nursing home from hell and I have no recollection of signing the contract with them at all. Maybe this is related to the trauma of having surgery and having no support from my family but I owe them a big apology due to my lack of memory. I did sign a contract which I don't remember and I'm very pleased that I received a call from them today. Moral of my story is that surgery is a traumatic event followed by neglect in a nursing facility. I had underestimated my mental state when I should have known better. I am looking forward to my new glass and screens in the next few weeks.

Best worker in the construction field. He was on time and completely professional. Couldn't ask…read morefor better. We are happy

Horrible service. Shit installation. Not impressed. I wish I spent my 4k somewhere else.read more

4 years ago: I got estimates from Mark and Co and 2 other suppliers. I hired Mark and Co because…read morethey were the lowest bid. Then they told me that they "forgot" to include one of the windows. They could not do the job for the quoted price, but they would do it for the price on the next lowest bid. So was this an honest mistake or a scheme to get the job at the best possible price? Incompetent or dishonest? I would be interested to know if anyone else had the same experience. Installers were dirty, poorly dressed, did not appear to know what they were doing. Left black fingerprints all over all of the interior walls. A year later I had to recaulk most of the windows. Co-owner Dave told me that I had a glass-breakage warranty. Present day: I had a broken window. The only reason I called Mark and Co is because they had promised me a glass breakage warranty. On 12/20 co-owner Kelly came and measured, and told me that I do have a glass breakage warranty. I informed Kelly that I am selling the house, that closing date is 1/13 and I need the repair done before then. Kelly said this would not be a problem. Mark and Co filed a warranty claim with Milgard on 12/20. I called Milgard on 1/4, they said Mark and Co had given them the wrong order number. After much back and forth with Mark and Co, they finally admitted that I do not have a glass breakage warranty. On 1/4 Kelly told me that "today" he would order glass to install in the existing frame, the glass would arrive 1/9, and he would install 1/10 or 1/11. On 1/9 I called to confirm this appointment. Dave told me the glass had not been ordered because Kelly "called in sick." 4 days to closing and the glass has not been ordered!!! Dave promised me that he would order the glass "today," and scheduled an appointment to install on 1/12 at 3pm. He did not show up for this appointment. At this point I cancelled my contract with Mark and Co and called another supplier. Kelly responded by leaving a rude, unprofessional, and threatening voice mail. Good riddance.

I need to replace two windows that had seal leaks. I originally contacted Andersen windows who came…read moreout and gave me a quote of $6,000 to replace 1 window! They only do replacements I came to find out. I called Jones and they quoted me a quarter of the price and replaced the glass. Although supply chain issues delayed the installation for 6 months, hence the 4 stars. The installation was professional and they did a great job. It was a very cold day and they were very cognizant of the inconvenience of having open windows. They did a great job. It was worth the wait.

I had very old single paned windows in my home and knew it was time to update. I contacted Andrew…read moreat Jones Windows and he quickly came out to give me a quote. I was very busy during that time and Andrew was able to accommodate my schedule, calling back when I needed him to. He really went out of his way to help me through this process. I finally decided to go with this company. They were very busy so I had to wait a bit for the install, BUT - they showed up when scheduled and were finished the same day!! The place looks great with these new windows!! I had a small issue getting my final invoice from the office (paperwork stuff), but once again, Andrew made it so easy to get everything I needed. He is a real gem to this company. I would definitely work with him again.

After 2 emails and discussing my yard he said someone came to look and that he would call me that…read moreevening. That was a week ago. No call no response.

Excellent to work with and did an exceptional job on both our Reedsport rental homes.read more

Emilie was fabulous, we went over bath inspetion and are upgrading my tub. Will was very helpful to…read moreset the appointment. Highly recommend and affordable

My children, pets and myself are literally falling through the floor after I hired DaBella for my…read morenew roof a few months after my middle child took his life. My new roof leaked for over a year before DaBella replaced it. However, they said the water damage was not their problem. I was told that I (single mom) was responsible for going after THEIR chosen contractor myself. 4 years later my home is almost uninhabitable, I still owe $15,000 on a loan for it (they arleady got their money), another couple decades on my mortgage, but we will be without shelter. This company DOES NOT CARE about their clients. Our family is devastated by this company.

They did a nice job and we're happy with our new windows. The job ended up costing a lot more than…read morewe expected because they found rot under the siding on one side and it took a while to find someone to fix that. But we finally did and it worked out. I appreciate the folks at AP Windows for providing good advice, quality work, and low pressure sales.

Competitive pricing. One tricky bay window was a work of art. The team was fast and efficientread more

They are quick to come out to give you their canned sales pitch! Ultimately, they are looking for…read morea quick sale. They scribble a high price on their sales literature & then offer you a discount if you sign up NOW! They do not like providing anything in writing like a legitimate quote or warranty information. Every time I asked for something in writing I didn't hear from the salesperson, I had to keep asking for this information. When they finally provided a price in writing the price came down. Still no warranty information. Bottom line they are very high priced you are paying for all their advertising & sales pitches. They provide the full service (product & installation) which was why I actually was willing to pay the price, since I am in a remote location. However, not when I am working harder to finalize the sale vs the salesperson! I even called customer service a few times. Still a month later, I am waiting for warranty & a measurement. Ridiculous! You have to wonder why they shy away from anything in writing & if this represents their service go elsewhere! They should spend as much energy to close a sale & make the customer feel comfortable as they do on all their advertising hype!!!

We'd seen all of the TV ads. We'd even installed more than 20 factory-fresh Andersen windows on a…read moremajor country-home remodel in South Eugene... and were really pleased with the outcome. That's why we asked the "Renewal by Andersen" people to give us a bid for six windows in our down-sized retirement home. Well... OMG! Six standard windows (three standard bedroom sliders, a bathroom slider, a dining room static pane, and a kitchen slider were bid at $24,000! That's $4,000 per window!) Ok... we thought... they are Andersen's. Quality, you know. So, we asked them to itemize the bid so that we could maybe drop one or two of the windows to fit within a retiree budget. They refused... and just blew us off. I talked with a friend who'd been in the window business and he explained. The "Renewal by Andersen" people are not the same as the parent company, but rather a franchise charging high prices and providing little post-sale support. We followed his advice, looked at several other vendors, and finally decided on another manufacturer. Our advice to our friends, and you... SHOP AROUND! If they won't even itemize a bid, what is the likelihood they'll provide quality customer service later?

Excellent professional service. We hired Airrow Heating to service our two gas furnaces. The man…read morewho came out did not have the right filters and he just jammed the wrong size in, did not check our thermostats, etc. Florence heating came out with the correct filters, checked our thermostats, venting and even climbed on the roof to check our venting. I highly recommend them to anyone.

These guys were great! I am impressed with everyone from office to the field ...fast, friendly and…read moretimely! This item is efficient and quiet too.... I am confident I will be warm all winter and cool in the summer... Thanx! Penny