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    Sea Starr Heating & More!

    5.0 (5 reviews)
    Open • 8:00 am - 5:00 pm

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    3 years ago

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    1 year ago

    Great service. Sorted the issue out quickly. Was on time. Good communication. Many Thanks.

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    Starr K.

    Thanks Chris. We appreciate your business.

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    2 years ago

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    3 years ago

    Bryant was very helpful and quickly figured out how to restore our heat pump. Highly recommended!

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    Mark & Co

    Mark & Co

    (20 reviews)

    Horrible service. Shit installation. Not impressed. I wish I spent my 4k somewhere else.read more

    4 years ago: I got estimates from Mark and Co and 2 other suppliers. I hired Mark and Co because…read morethey were the lowest bid. Then they told me that they "forgot" to include one of the windows. They could not do the job for the quoted price, but they would do it for the price on the next lowest bid. So was this an honest mistake or a scheme to get the job at the best possible price? Incompetent or dishonest? I would be interested to know if anyone else had the same experience. Installers were dirty, poorly dressed, did not appear to know what they were doing. Left black fingerprints all over all of the interior walls. A year later I had to recaulk most of the windows. Co-owner Dave told me that I had a glass-breakage warranty. Present day: I had a broken window. The only reason I called Mark and Co is because they had promised me a glass breakage warranty. On 12/20 co-owner Kelly came and measured, and told me that I do have a glass breakage warranty. I informed Kelly that I am selling the house, that closing date is 1/13 and I need the repair done before then. Kelly said this would not be a problem. Mark and Co filed a warranty claim with Milgard on 12/20. I called Milgard on 1/4, they said Mark and Co had given them the wrong order number. After much back and forth with Mark and Co, they finally admitted that I do not have a glass breakage warranty. On 1/4 Kelly told me that "today" he would order glass to install in the existing frame, the glass would arrive 1/9, and he would install 1/10 or 1/11. On 1/9 I called to confirm this appointment. Dave told me the glass had not been ordered because Kelly "called in sick." 4 days to closing and the glass has not been ordered!!! Dave promised me that he would order the glass "today," and scheduled an appointment to install on 1/12 at 3pm. He did not show up for this appointment. At this point I cancelled my contract with Mark and Co and called another supplier. Kelly responded by leaving a rude, unprofessional, and threatening voice mail. Good riddance.

    Renewal By Andersen of Eugene

    Renewal By Andersen of Eugene

    (7 reviews)

    He arrived on time but wanted to go over his laptop presentation .... Before he even measured the…read morewindow and offered us a senior discount but offer only valid for today only!!!! The quote was $6900 for one window. My other quotes were $800, $1200, $1575 all about the same but his was $6900 ? I explained to him I did have other appts for quotes I was not making decision today. Then his written quote back to me was "good luck"

    We'd seen all of the TV ads. We'd even installed more than 20 factory-fresh Andersen windows on a…read moremajor country-home remodel in South Eugene... and were really pleased with the outcome. That's why we asked the "Renewal by Andersen" people to give us a bid for six windows in our down-sized retirement home. Well... OMG! Six standard windows (three standard bedroom sliders, a bathroom slider, a dining room static pane, and a kitchen slider were bid at $24,000! That's $4,000 per window!) Ok... we thought... they are Andersen's. Quality, you know. So, we asked them to itemize the bid so that we could maybe drop one or two of the windows to fit within a retiree budget. They refused... and just blew us off. I talked with a friend who'd been in the window business and he explained. The "Renewal by Andersen" people are not the same as the parent company, but rather a franchise charging high prices and providing little post-sale support. We followed his advice, looked at several other vendors, and finally decided on another manufacturer. Our advice to our friends, and you... SHOP AROUND! If they won't even itemize a bid, what is the likelihood they'll provide quality customer service later?

    Sea Starr Heating & More! - hvac - Updated September 2026

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