We just completed a remodel of our bathroom shower. They were prompt, professional, and worked hard from start to finish. No complaints and the shower looks great! read more

SD Remodeling Pro - Master shower - General Contractors Near Me - Vista, California

Totally Satisfied, WOW! A friend of mine who is a general contractor recommended Custom Tile Work Company and this is the tile contractor he uses on his project. He spoke very highly of this company and he said, "they did great work". I look at their website and really liked the pictures in their photo gallery as well as the testimonials I read. I decided to call and schedule for a bid. John was very knowledgeable about the tile installation. The price was a little high however I was telling the entire bottom floor of my house and didn't want to take any chances. I am so glad I used this company John and his son's Jacob and Daniel did exactly what they said they would do. They showed up on time and were very clean and organized. I give them 10 stars read more

Jake and John at Custom Tile Work did an outstanding job on my bathroom remodel and kitchen counter backsplash. The craftsmanship of the tile work is exactly if not better than what I had hoped for. There was a small hiccup with a missing part from the shower system, but Jake made sure to track down the part and took care of it all. The shower works perfect and the bathroom looks amazing. I could not be happier with the service and the final product. I would highly recommend this company to anyone looking for custom tile work, and if I do this again on another home, I would definitely hire this company again. read more

So happy that we found this amazing tile installer thru Yelp! John Varela, owner of Custom Tile Works came out and gave us a fast estimate on installation of back splash and porcelain floor tiles in our new kitchen. His son, Daniel, worked alone on the install putting in 10+ hour days. He was a true craftsman taking his time, & working "in the zone" making sure everything was perfect. We came up 6 tiles short on the smallest of the 4 floor tiles, but John was able to get the tiles for free from a local tile store. They showed up on time everyday (be ready for a 7am start!) & they cleaned up after themselves everyday. We love our new back splash & floor! read more

See all

Beyond Expectations! John Varela just completed my herringbone kitchen back splash. He is a complete Rock Star! Master craftsman. Precision cutting and you can tell he takes pride in doing quality work. I absolutely love my new back splash. Exactly what I wanted. John is also a pleasure to have in the house. A really nice human being. Thanks John! read more

John Varela, owner, recently tiled the floors, shower and shower/tub as part of our two bathroom remodeling project. It, also, included the installation of new toilets and shower fixtures. John is a true professional in every sense of the word. His 40+ years of experience, quality of workmanship, attention to detail, his honesty and integrity are second to none. Thank you, John. Your work is outstanding. We couldn't be any happier with the finished project. We enjoyed doing business with you and appreciated your helpful suggestions. read more

I highly recommend Custom Tile. They just completed renovating my bathroom from tub to walk in shower and I couldn't be happier. The best things are: they do a great job, it is a family run business, the same people ( in my case, John and his grandson Giovanni) are on the job, and they work continuously on your project until it is done! Thanks so much and look fwd to getting my master bath renovated next. read more

We just had our master shower redone after a leak required us to take out our original shower. John Varela came out and gave us a quote, and his son Jacob and team performed the project for us. We chose Custom Tile Work over competitors for the pricing, the great reviews, and because it's truly a family run business. They were prompt, professional, thorough, kept us informed on the process and what would be done each day, and they stuck to the estimated cost (no hidden charges). They even went above and beyond with design recommendations and tips since we did not have that expertise. I highly recommend Custom Tile Work! They are fantastic and we LOVE our new luxurious, perfectly done shower. read more

SD Remodeling Pro - General Contractors Near Me - Vista, California

Jacob did a great job on our tile floors and bathroom tub surrounds. He was very professional and always on time. The job was completed ahead of schedule. Would definitely recommend. read more

Jacob just finished a bathroom remodel for us. came out fantastic! he was on time and professional. would highly recommend him to anyone.

Custom Tile just finished installing tile in 2 bathrooms and repairing broken tiles in two other locations. One of the tile repairs was an extremely difficult repair that other companies were either leery about trying to fix or refused to attempt a fix. Custom Tile was the low bidder and when John inspected the job, I knew from the way he inspected the broken tiles and his comments, that he was a professional, who knew his craft. I began working in construction in 1952 and I can spot a real old school craftsman like John. John was able to make two perfect like new repairs. His hard working grandson Giovani is following in grandpa's footsteps; so the good news is this high level of service is likely to continue for another generation. John and his grandson Giovani showed up each day on time and worked diligently to complete the job. They go out of their way to keep your home clean and they leave a clean finished job. Their tile work is perfect, no one could do it better. That skill only comes from decades of experience. When my wife saw the finished bathrooms she said, "Wow! it's beautiful." There is a reason Custom Tile has over 40 five star reviews and that is because John goes out of his way to do a perfect job and leave a satisfied customer. We now have two beautiful bathrooms to add to our home remodeling. Custom Tile is the type of service company you are always hoping to hire, but rarely do you encounter such exceptional work and customer satisfaction. Thank you John And Giovani for a job well done! read more

Asked for a quote for renovating 2 bathrooms and John stopped by the next day, looked knowledgeable and energetic which seemed like a great start (Feb 8th). He left letting me know that he will send a quote. I realized that he didn't say when, so I sent an email asking when I can expect it (Feb 9th). After getting no response for 3 days, and have pinged again asking for ETA (Feb 12th) and John replied same day promising to send the quote on 18th (8 days later - wow!). 16 days later there was still no response. I have sent an email (Feb 27th) explaining that it is not a great service to have people send you multiple follow ups, promise something and leave them hanging for weeks after, etc. - I would have taken literally any semi-apologetic response and not written this review. However, no response to that 6 days later left me with no choice but to warn fellow Yelpers. I would pass and not waste your time if you are not the type who wants to wait for weeks to get nowhere - plenty of great contractors in this space. read more

We had rave reviews about hiring John. We got Jacob and at first it was a great start - great timeline, easy to work with, followed the schedule. The end result...if I could give zero stars I would. We had our bathroom done in November of 2019. 5 months later, our bathroom still looks awful...looks like the oldest bathroom in the house. The grout was laid uneven, so it looks like we have mildew between the tiles. We scrub it and it looks dirty. The floor laid uneven so it does not drain. The tiles laid uneven so when you step back there are think lines of grout and then thick lines. He left hard grout on the floor tile and we are still trying to chip it away. Three of the long subway tiles in the bathroom are cracked!! Cracked!!! This is my brand new bathroom that we saved up to get done!!! I am beyond myself with the quality of work. Looks like I did it myself. I do not know what to do from here. BBB? Ask Custom Tile to redo? I am now stuck with this mess. I called Jacob back the day he drove away and asked him to come back. He has left with paint not done, etc., etc. Still not right. This firm came highly recommended, but Jacob rushed, rushed, rushed the job and it completely shows. Super frustrated and bummed out that this is now my "new" bathroom. read more

We had an amazing experience with Custom Tile Work. First Off, Jacob's work ethic is amazing. He was very accommodating, and detail oriented in his work. We couldn't be happier with the shower we have now. The pricing was more than competitive and it was great to work with a local family run business. There weren't any hidden fees, silly little charges, everything was straight forward and in black in white. Look forward to working with them again. Thank you for your hard work! read more

I am in the process of remodeling 2 bathrooms. My husband has a long time friend that does excellent work and has always done our tile work. When it came time to tile the guest bathroom he was completely booked. I asked the contractor if he had a tile person and so we used his tile person. Big mistake. I guess I was just spoiled with perfection and thought I would get the same. So I started searching the internet and stumbled across The Tile Works Co. This was a small add on job on the fireplace and they did outstanding work. He did perfect backsplash in the guest bathroom and I plan on using them for the master bath. They are priced fairly and I would recommend them for any job, They are experts and do beautiful work. read more

Wow! We are so happy that we chose to go with Custom Tile! They gave us the lowest cost bid and were a local company so we decided to go with them. It turned out to be an excellent decision! Jacob was very talented and hard working. He was extremely conscientious and really cared about doing quality work. We were so pleased with our master bathroom shower and tub when he was done! It's absolutely beautiful! I highly recommend this company! read more

Custom Tile completely renovated our master bathroom. They performed an exceptional job, from initial scheduling, to installation and clean up. Jacob and his team worked hard every day from the demo and finished on schedule. Jacob is a true craftsman. His layout and installation of our marble tile is one of the nicest I have ever seen. They are flexible and charged a fair price for a few change orders I requested along the way. I highly recommend Custom Tile! Great job! read more

Jacob recently installed tile in our kitchen and den. He and his father had done some work for us previously. We were quite happy with them at that time so decided to hire them again. We were not disappointed! Jacob is friendly and professional. Jacob removed our old kitchen tiles and den tiles before replacing them. He suggested a great place for us to pick out our new tile. Jacob completed our job quickly and efficiently. He obviously enjoys what he does and it shows in the quality of his work. Both rooms look amazing. read more

I met with John for a bathroom floor job. I liked him right away. It was a small job, putting travertine in my guest bathroom. Jacob was the installer. He did a great job, completed it quickly and was immaculate! I can't thank you enough! Linda read more

After the amazing job Jacob did in our master bathroom, there was no question we were going to have him back to renovate the guest bathroom. Once again, Jacob did another incredible job! Jacob is such a great contractor because he has an old-school work ethic and personality - he is courteous, professional, hard-working, on time, and pays attention to detail. For this job, we obtained all the materials and finishes, and Jacob stopped by on multiple occasions prior to starting the job to make sure everything was ready to go. Once initiated, Jacob stayed to the schedule, working efficiently and finishing the job within a week, all the while communicating the progress. In the end, our bathroom came out even better than we could have imagined. What separates Jacob from the many other contractors that are out there are two things: (1) he is a genuinely great person that we feel comfortable having in our house and around our family, and (2) he is invested in the work he does and is committed to having it done right. A quick text to Jacob on any issue and he makes a point to fix it. We will certainly have Jacob back again to do more work for us. If you are thinking of having tile work done in your house, I would definitely give Jacob at Custom Tile Work a call! read more

SD Remodeling Pro - General Contractors Near Me - Vista, California

John and his son, Jacob, just completed tiling my back patio and I couldn't be more pleased. They were both professional and friendly, very knowledgeable and punctual, their pricing was fair and the job was finished on time! What more could you ask for? read more

I recently purchased a house and needed to demo/replace the horrific-can't-stand-to-look at-900sq ft-of-undertone-pink tile as soon as possible! I searched endlessly and discovered Custom Tile on Craigslist. John and his guys are a fresh of breath air! There's a reason why this company has 5 Star reviews! John and his partner (forgot his name!) spent 1.5 days demo'ing my floor. Each encounter had always been conducted in a professional manner, they were always ON TIME, always COURTEOUS and CLEANED up before they left. What amazed me the most was that they even took turns taking a break! I've had my small share of working with different contractors and really wished I went with them with my tile installation. Sadly, their bid was a little higher and I was being a cheapskate and went with a different company (regret!) needless to say, they did such an awesome job with the demolition even my multiple bids for tile installation were IMPRESSED! I will recommend this company to everyone I know looking for tile work. Look no further, You will not regret it! read more