05/06/2026 - We were customers of this cleaning service for several years, and while the actual…read morecleaning quality was generally good, the professionalism and communication steadily declined over time. We dealt with repeated late arrivals, last-minute scheduling changes, and multiple ignored requests regarding our dogs being locked outside in the Texas heat despite specifically asking that this not happen. On one occasion, an unfamiliar cleaner was sent who did poor-quality work. We tried to be patient and understanding because we know life and schedules can be hectic. Recently, we postponed a cleaning due to expected rain and muddy conditions, gave advance notice, and still fully accepted the accumulation charge without complaint. However, shortly afterward, our own cleaning was rescheduled last minute on their end. When I politely requested to speak directly with the owner about the ongoing issues after years of being loyal customers, I was repeatedly redirected through assistants instead of being treated with the professionalism and respect you would expect from a business relationship of several years. The final response we received focused more on defending staff and confirming payment expectations than addressing the actual concerns being raised. At that point, it became clear that accountability and customer communication were no longer priorities. Unfortunately, we can no longer recommend this company based on the overall customer service experience.

Having a cleaning service has always been a dream of mine, but I've always thought it would be…read moreoutrageously expensive or unreliable. And while I'm able to keep up with some of the daily cleaning (decluttering, dishes, and quick vacuum here and there), my partner and I both often work more than 40 hours a week, which just doesn't leave a ton of time to do any of the deep cleaning. The last thing I want do do while I'm already experience the dreaded Sunday blues of meal prepping and laundry is clean the shower and the baseboards. I called a few other cleaning services and it was exactly as I thought. It ranged from professional, but texting me every 3 hours to see if I've made up my mind and quoting me a price based of my own assessment of how clean/dirty I think my house is, to someone who's prices were extremely cheap and appeared eager to come clean my house, but then ghosting me. I read the reviews of Elevate (see, reviews do work!) and decided to give this company a shot. Immediately, I liked how they offered to come by the house to assess. That might not be everyone's cup of tea since it takes longer for a price quote, but I didn't want there to be any confusion on anyone's part of what was expected. Again, this was my first time using a cleaning service and I also wanted to know exactly what I would be getting. I decided after speaking with Mara, to go with a monthly deep cleaning service. A price was given and a time slot was chosen. When I tell you I was excited for my first cleaning experience, I am not lying. But I still had my doubts on the day of. My partner told me they were done in under 3 hours and then quickly left. With two cleaners in a 4 bed/2 bath house, I figured it would take at least 5 hours for a first time deep cleaning session. I came home, half expecting that I got duped and the cleaning wouldn't be up to my standards. I am so glad that I was wrong. It's been 4 days since the cleaning and I'm still in awe at different spots that are now cleaned. They did a fantastic job! Baseboards, showers, mirrors, wiped (like seriously wiped) the bookshelves and the DVD area. They even cleaned our coffee pot! Like what? Anyway, I could go on, but just know that I'm in love with this company and they will continue to have our business. I hope that this level of deep cleaning is consistent and I suspect that it will be. Can't wait to write an updated review in a few months! Can't recommend Elevate enough!

I was referred by a friend and I am so happy I found them! First off Sam was so professional and…read moreinformative. I didn't feel slighted to spend more money. I told him I needed 2 apartments cleaned within the same day and he made it happen. The cleaner came with EVERYTHING she needed! She was thorough and timely. I will def use them in the future!

I used this cleaning service in the past to clean my apartment more thoroughly than I can on my…read moreown. Outside of the quality of the cleaning, what I can appreciate most about the service was the responsiveness to inquiries. I since tried another service (had a coupon), but I can say that I will stick with HomeMaid Cleaners for the foreseeable future.

They have no respect for other people's property, lazy, don't know how to park a trailer for trash…read morehaul off, pretend they can't speak english.

I have been using B&B Maids for a few months. This month they scratched my stainless steel cooktop…read more I'm not talking about a small scratch, but multiple scratches over the whole cooktop. I notified them of the issue as soon as I noticed it - when I cooked dinner the day after the cleaning. They responded by advising, "We have addressed the issue with the cleaning crew, and we are working with them along with the rest of our members for this not to happen again." Yet, because I noticed this 6 hours after the 24-hour window to report issues, they could do nothing to help me.

Courtnei is very professional and wonderful to do business with! She responded very quickly and…read morethe prices are very reasonable. She was flexible with us when we needed to delay our cleaning and booked us as soon as possible. When we came home after our first cleaning, the house sparkled and it smells so good! It was a huge load off my mind to see my home is clean and I don't have to spend my precious weekend hours cleaning! Definitely recommend this service!!!

Very impressed with the detailed cleaning and level of professionalism…read more I definitely recommend Pinq Duvs if you are moving and don't have the time to clean; they take great care of getting the job done!

I was looking for home cleaners for a deep cleaning in my apartment in the DFW area and came across…read moreLourdes Cleaning Service. They were extremely fast in their responses and came out the next day for a walkthrough of my 1 bed and bath apartment. They communicated what to expect with the cleaning service and an estimate. They came out the following Friday prompt and ready to work. They did an amazing job on my home leaving it spotless. I am now sold to be a biweekly customer from their great deep cleaning that was done. Definitely use Lourdes Cleaning Service for your cleaning needs. They are very professional, reliable and friendly people.

Lourdes's deep cleansing service was great. They pay attention to deals and has made our house…read moresparkling clean. They're also very responsive and flexible regarding scheduling. Highly recommend!

Very impressed with the initial cleaning, and everything has been as good afterwards. They put…read moreclean sheets on the bed each week, and even went out and got me new ones when I didn't have a second set. They clean two of our corporate apartments and I would highly recommend them to more people.

My husband and I used this company to do a move-out cleaning when we sold our house, and they did…read morean amazing job! The crew was so thorough, and everyone was so friendly and kind. We also had them take care of cleaning our carpets, some of which were aged and in poor shape. I could not believe how nice they looked when the carpet cleaner had finished. If you are looking for someone to do a deep clean, I would highly recommend them!

Unbelievably terrific job. I requested a move out clean and they exceeded my expectations! They…read moredidn't miss a baseboard or a cabinet and even cleaned the interior of the dishwasher. 10/10 Highly Recommend!

Amazing service! I was so happy with the very clean house and small thoughtful touches. I will…read moredefinitely be using this company again.

Hired to clean house after moving out. Took realtor word house was clean so we didn't go back for…read moreseveral months. When we did go back, saw they did a horrible job of cleaning an empty house. They left the oven without wiping out the oven cleaner, kitchen and utility room sinks were dirty, baseboards weren't wiped off, drawers were left dirty. They were supposed to clean out all cabinets and drawers. Some of the closets were never vacuumed. Very disappointed. After complaining, they came back out and cleaned again. The sinks and oven looked lots better, but we mopped floors again and water was very dirty. They could not have mopped it again.

Loved Wicky Clean! On time, professional, and paid attention to the details for our deep clean. BJ…read moremade the scheduling process so easy and Luz left the house spotless and smelling fresh! The owner Dave even stopped by to make sure everything went smoothly. Will be scheduling regular cleanings.