The UPS corporate website says that it costs $0.50 cents to print a return label at their…read morelocations, however, because they are "a franchise" and get to "make their own pricing decisions" they will charge you $4 to print a mailing label for your package. It's the kind of business decision that baffles me and will prevent me from ever genuinely using their services besides a drop-off point for Amazon returns. It does not cost anywhere close to $4 to print a return label, and to price-gouge a MAILING LABEL is just madness to me. Do better.

This from the UPS store:…read more Completely inaccurate accounting of the circumstances. UPS store has a problem and they don't want to fix the problem. My package is still lost and not being tracked by UPS. SPARE YOURSELF THR HEARTACHE AND USE FEDEX. I received your review of The UPS Store and looked into it with the staff. Here was there report. Let me know if there's anything I can do to assist you with this claim. -Dennis Stein, Franchise Owner --- Michael Librizzi contacted 163 on Friday 3 pm to report that the package 1Z2XF1830382206367 had not been delivered and had no scans. This shipment was UPS Ground residential so Spencer explained that UPS has until 8 pm to deliver and sometimes the scans are updated after the package is delivered. Spencer also explained that a claim would be processed if package was lost. Michael called back an hour later and spoke with Dawn. She confirmed sender and recipients address. Dawn tried to open the claim on UPS.com, but the online system would not allow her to began the claim because tracking showed in transit. She explained to Michael but he was upset. She explained she would try again Monday. Yesterday Dawn started the investigation and contact the sender, Eileen xxx and left message with update. As of today the tracking only shows investigation started and package has not been delivered. [inaccurate as shown in UPS App " Shipper created a label, UPS has not received the package yet. 08/10/2022 5:15 PM". The only other entry in the tracking App, "We've begun an investigation to locate the package. 08/15/2022 1:58 PM Sparks, NV, US" ] Dawn says that she did not hang up on the customer nor was she rude. She says that she tried to explain the process but the customer had a very strong accent and was not listening to her. [ no I do not have an accent, and yes, Dawn hung up on me]

I was in need of passport pictures. Fortunately, I only needed digital photos. They told me that…read moretheir machine was obsolete. So if you only need digital pictures, here you can get them.

i went today to print something and asked the lady working at the front very nicely for help. she…read morewas so annoyed by this and scoffed and me and didn't even help. she made me feel very dumb for not knowing how to do it, instead of just telling me how. i'm a very young girl and i walked out in tears.

Horribly rude owners, impatiently thrust brochures at you. They do not listen to reason, logic,…read moremathematical savings, and are deceptive about 14 vs then 12mo teaser physical box rate and about scanning and emailing box renters incoming scans. Their staffers and cashiers are better trained than they are so they should just stay home.

Such a cute little one-stop shop in La Jolla with convenient parking too. Logan helped me today and…read morewas very friendly. Glad to have found this little gem!

Kevin and everyone i've interacted with at the shop have been so nice helpful when printing…read more Printing is new for me since last year and they have always tried to make it easy for me by suggesting ways to print, type of paper to choose, and deals to save money. I have had a wonderful experience with them and I'll definitely be back.

Guy behind the counter was kind of rude and not helpful at all. Said my return couldn't be shipped…read morebecause of Fed Ex policy but I happened to be out and about and took it to a Fed Ex "shipping center" (not even a real Fed Ex) and they said no problem. Lame.

These people are awesome! Set notary hours, affordable and quick service. NICEST people ever…read more HIGHLY RECOMMEND!

A place where you can actually just get one or two copies or printouts from. They do not only do…read morelarge orders. Staff is polite too

The nicest people you could ever meet. Such quality work and the quickest turnaround time. I…read morewholeheartedly recommend them!

Jeremy and team at NSP did a great job. Super communicative, timely, fairly priced. Def recommend…read moreif looking for a good local printer in the PB community.

I have been using Copy Cove whenever I need printing or bindery work…read moresince they opened many years ago under the direction of Sal's father. Now Sal runs the show as his father has retired, but occasionally stops in. Commenter Silvia is right: the vibe is friendly, accommodating, professional. CopyCove bound and printed an undergraduate honors thesis and designed and printed wedding programs for me as well as copied countless documents and essays. It is a pleasure to highly recommend.

The owners are absolutely kind ! Not only did they help with…read morethe copies I needed, but the vive was extremely friendly.

I've had to go here for a number of things, and all but once, the reps went above and beyond in…read moretheir help and/or attitude. (The one "bad" time, the rep just wasn't AS helpful as I know they can be, but maybe he was having a day.) The line can be long, but that's based on time of day and how much help someone needs. Since I'm not a tech guy, and I truly need their help when things are out of the ordinary, I can't blame them if others need help, too. But while waiting in line, I also hear bits of the other interactions, and it seems to me that most people have a great experience as well.

UPS on Regents Road in San Diego gives excellent service, for shipping, returns, and packing…read more Derrick is extremely helpful.

I've shipped from this UPS store a couple times and have returned Amazon items here as well. The…read morestaff has always been really friendly and even offers my dog treats. Service is quick and my packages have always arrived on time or early. They are open on weekends and later, which is very convenient. They offer a AAA discount, just be sure to ask when checking out.

This is the best UPS! The people there could not be more friendly every time I go in. They are so…read morehelpful, from finding the cheapest packaging option to printing labels for you, and always make it easy.

I go to this UPS store all the time and it's always a great experience…read more The Amazon return kiosks are so convenient, it makes returns quick and painless, which I really appreciate. The whole process is super efficient. The staff is also consistently friendly and helpful, which makes a difference for a place I'm in pretty often. One of those spots that just makes errands easy.

5/5 if I just based it off the amazing employees. 0/5 Based…read moreon greed. Been a mailbox holder for almost 4 years, had to renew last month. The change in cost plus WAY more fees added on is ridiculous. Charged per packager over limit? People use this for that specific reason, now if I get more than 10 a moth I gee a fee? Married? Opp that's another fee, extra $5 a month for another person added on. Leave a package for an extra day? FEE. F-ING ridiculous. My wife and I will be changing mailbox services, FEDEX is literally in the same shopping center, and doesn't have all the extra fees, the owners of this location should be ashamed of their outright greed.