We always love coming to this playground. It's always clean and organized, and the place is huge…read more It's definitely worth every penny. Highly recommended.

I wrote the following note to the staff at Scramble on February 2nd. I received no reply - it…read moreapparently registered no concern with them. I am writing with some concerns about the way my family was treated by your staff on Saturday morning at the Alexandria location. First, let me share that my wife and I discovered Scramble at Christmastime, and have now been several times to both the Alexandria and Falls Church locations. I felt we had discovered a true gem - a place where we could retreat with our now two-year-old for a morning or afternoon of fun. The whole environment is designed for fun, and I appreciated how inclusive things felt, as we interacted with your staff and strangers with smiles all around. But our visit on Saturday left us feeling unwelcome, embarrassed, and like second-class citizens. We visited the Falls Church location a few weeks ago and asked about birthday options outside of hosting a party, because we envisioned a very small gathering. The staff member there explained that if you do not book the birthday package, you cannot bring in outside cake or balloons and that we would only be able to purchase food from you all. Got it - all good! We invited two friends and their little ones to gather with us on Saturday morning, we paid the entry fees for everyone who joined, and we ordered a few pizzas to enjoy while our little ones ran around. We were first approached by your staff member, Cora, shortly after receiving our food. She came to our table and told us to move the two tables that we had pulled together apart. Her approach was curt - she didn't start by explaining any rationale for what the issue was - she simply gave us the directive. I asked her if she was serious because of the tone - I was honestly surprised - and then she explained that it was a fire hazard. So we moved the tables apart and returned to our fun. About twenty minutes later, while we were all away from the tables where our belongings were sitting, Cora approached again. This time, she snatched a gift bag while my wife was nearby. She told my wife that gifts were not allowed, and proceeded to move it outside of the play area. I intervened to ask her what the issue was, and she explained that we could not have a gift without having a party. I then went to the front desk and spoke with her and the party manager for a while to ask what the issue was and to share that I felt like we were being targeted because we had two separate interactions, and none of this was explained when we checked into the venue. We are not rule-breakers. I am fastidious in honoring the rules of any space I enter. My wife jokes about me being too straight-laced. I understand that Scramble has rules, and have no desire to work around them. I believe that this interaction could have been resolved through a simple dialogue where a member of your staff could have politely shared the policy and asked us to make a shift. Instead, we felt like delinquent teenagers, and the experience was deeply embarrassing and off-putting. Our guests, visiting for the first time after our rave reviews, wondered what the issue was. After Cora removed the gift bag without approaching us to explain things, I felt unwelcome and uneasy about even staying. I felt the message she sent to us was that we were second-class citizens that day - those deserving of respect at your establishment are those who pay a premium for expanded services. And I could not help but wonder if the interactions would be different if half of us were not people of color. I am not sharing this because I seek retribution against Cora. I share this instead, hoping that your establishment can be more considerate of your guests. You say that your mission is to "provide extraordinary play for all children"; I hope you will consider that the environment you create for families has an impact on your ability to attain that mission.

Recently went on a Wednesday which was nice since it's only 11.99 for all children. The place was…read morecute and over all well kept. Only part that was a bit of a downfall was when you see grown kids running around. I worried that my 2 & 4 year old will get hurt due to this. They have snacks to purchase in case you don't bring any. They also have shoe covers and I have to say the bathrooms were very clean. I will definitely be back.

I am writing to express my disappointment with my recent experience at your facility in…read moreSpringfield, Virginia during my daughter's birthday party. I booked the colossal 5:45 PM-7:45 PM on January 31,2026 time slot and paid with the expectation of having the FULL HOUR to celebrate. Unfortunately, when we arrived, the previous party was still in the room, and it was not ready for us. We were unable to enter until approximately 7:05-7:10 PM. At that point, the room still needed to be cleaned and decorated, and no children were allowed inside until everything was completed. Food was served around 7:15 7:20PM, and shortly after around 7:29 PM we were asked to if we wanted to do the dance party again since they went and done it already while i was inside the room decorating and settling the party favors, while the children had just started eating. We were then informed that we needed to leave by 7:55 PM because the facility closed at 8:00 PM. As a result, we had less than one hour to actually celebrate, which is not what I paid for or expected. Everything felt rushed, and we lost a significant amount of our scheduled time due to circumstances beyond our control. While I appreciate the offer of a free pass on another day, I do not feel this adequately addresses the situation. The experience and time lost during my daughter's birthday cannot be replaced. I believe this matter deserves further consideration, and I respectfully request fair compensation for the time and value that were not provided as agreed. Most importantly, my daughter was very disappointed, as she did not get to fully enjoy her special day due to the limited time. Never again will I book and reserve a birthday party here for any of my children.

As a working parent of a toddler, I really wish more places like this existed! I was able to bring…read moremy daughter here to play, with supervision, while I got some work done and had a coffee on a day my nanny was not available. My daughter had so much fun with the employees and other kiddos! I opted to sit downstairs which is louder, but there is a quiet work/study space upstairs for additional cost. Before we left I also ordered food to go from Shorty's Deluxe. Childcare and food all in one Highly recommend Mulberry Lane for all the parents!

My fam travels a lot and we noticed play cafes in many other areas but not the DMV. It's clearly…read moremuch needed but we get why they aren't really here. But Mulberry Lane is a notch above bc not only is it a play cafe but there is staff there to watch your lils while you get to go elsewhere within the building whether that's in the lil tables visibly nearby or in one of their neighboring and partnering restaurants. I'd toootally get my kids memberships if we lived nearby. Since we probably would only go weekends for an hour or two, I'm glad there are the options for one time pay or multi hour passes for future use. Since we weren't sure if we'd be back, we gave it a try for one hour. Prices may change but our first time was $18 per child per hour. This may seem high for only one hour, but my kids had fun and my hour without worrying about them or being interrupted was very productive so it was worth it. Staff are friendly. I only wished they had gluten free options for the kiddos to enjoy after their play. Guess we can bring our own next time! :)

We celebrated my son's 9th birthday here. The check in process was rushed and very unorganized,…read moreeven though you have a time slot for the party, you still have to wait in line. There was only one associate at the front desk at the time we arrived. There are no separate party rooms. All parties are in one area. I ordered 2 additional pizzas, that cost almost 34$, that's not even what it would cost to order from Pizza hut. additionally, I didn't receive all of them at the same time. I ended up getting my last pizza towards the end of the party. Please make sure you check your receipt, as I was charged an extra 21.99 each for 2 additional jumpers that wasn't even part of our party. I called the customer service dept and they were able to connect me with the manager Briana who issued me a partial refund.

Get Air in Alexandria has a makeover! I had given up on Get Air because the equipment was dated and…read moreservice wasn't so great. I decided to give them another shot to visit on my son's birthday and was pleasantly surprised. Brianna checked me in and was patient, helpful and informative. It was the type of service that makes your entire day better.

Had my daughter's 4th birthday party here. We chose this venue because it's my daughter's favorite…read moreindoor playground in the area. Kids from age 2-7 were there and they all had a blast! The private back room was large with plenty of tables and chairs for kids and adults. Bathrooms are also large, individual, and have good diaper changing stations. Juniors provided themed decoration, tablecloths, plates, cutlery, juice, pizza, and balloon stands. We chose to use our own decoration to match the unicorn theme. Meryem helped set up and was super helpful and always available for whatever we needed. As for the play area, there is a great variety of things, including ball pit, merry-go-round, climbing area, pretend play, trampoline, slide, and more. 100% recommend for birthdays or anytime!

We've been to Junior Playland twice since it opened. One for a birthday party and the other for…read moresome indoor rainy day fun. It is a brand new facility that includes a foam carousel, trikes, trampoline, slide, ballpit, balloon bounce, and mini city all in one space. My children would give this place five stars easily but as an adult it was not my favorite: - Even though this place is only a few months old, I could see a lot of wear and tear on the equipment. The balloon tunnel was not working. - The location is half the size of the previous playplace and they have packed everything like sardines. The ballpit / slides face the entrance so balls are always rolling into the mall and there is no room for parents to watch their children. - It can packed quickly on weekends so there is no room to move around - The party room had a piece of broken equipment in it If you live nearby they have an unlimited play membership for $59 a month which is a great deal if you're looking for a spot to get your wiggles out.

When we arrived it was closed due to a private party taking place. After about two hours of mall…read morewalking, we were able to go in. This is an interactive experience!! They have four options if you want to build your own slime with cost $21.98. After you choose your slime texture, you choose color with the associate. This next part is when you are on your own. On the shelves to the left of the store are the scents, inclusions, charms and name your slime. This is obviously a great way to bond because you have to take your time to mix your slime. My biggest issues are the layout and having glitters at they top shelf. They have too much dead space. The way the mix tables are laid out isn't conducive to navigating the different shelves. They should be turned the opposite direction for ease of reaching the shelves. Also they have stuff at the top shelves that makes it hard to reach for shorter ppl. But other than that it's cool. Some associates were helpful others weren't so customer service is a hit or miss. Also they do have premixed options for $8.99-$15.99. But my children had a great time.

SlimeCo is a new store at Pentagon City Mall on the level right above the food court. They sell…read morepremade slimes but you can also make your own. Base pricing for 1 slime, 1 scent, 1 color, 2 mix ins, and 4 charms was $21.99 plus tax. They have several tables to sit and make your slime. If you've never been here, your first stop should be the sensory table. Choose your texture. Pro tip: cloud is least sticky and least messy. Then you choose your color. Followed by scent. Up to 2 mix-ins (we chose glitter and rainbow sprinkles) and then 4 charms. They have a range including Mario, Pokémon, and Stitch. Once you've perfected your slime, you get to name it and print a label. We stopped on a Thursday late afternoon and were the only ones in the store. The girls working were amazing-great staff! They were helpful and very patient. They said it gets crowded on the weekends. They also have a small party room you can rent for birthdays. We love experimenting with things like slime and will definitely be back!

Clean and low key toy library for kids. Took my 3 year old for a 55-min drop in session on a…read moreSaturday afternoon - she had a blast with the great variety of toys from infant to school-aged kids. Parking can be a bit tight but that's Falls Church area. They also have classes and birthday parties. Will come again!

I recently got the chance to check out the Toy Nest's updated digs last week and had a great time!…read more We did a drop-in play session for $12 which was the perfect after-school activity on a rainy day. We went with a group of three-year olds and they were ecstatic for an opportunity to check out new toys and get some energy out on a dreary day. They had a little something for everyone: ride on toys, baby dolls, sports equiptment, and all of the little blocks/gadgets a child could every want. The costume rack was also a favorite with characters ranging from superheroes, construction workers, to princesses. I love how this spot fills many different needs in the community: a third place for families to convene, eco-friendly way to get rid of all toys, and an affordable place to try out new toys and teach your child about responsibility and sharing. This woman owned business is the absolute best.

This location is probably a 3.5 for me. The pros: it's a great place to take young kids, especially…read moreduring inclement weather, giving them a chance to burn off some energy. We went there during a recent heat wave, and it was such a relief to have a place to play with air conditioning (and that wasn't tearing up our own home). There are activities for kids of various ages, including a baby-centric exploration area and a huge maze that's good for elementary aged kids. There are lots of big soft blocks to stack, ball pits, and cute themed play areas. But it's definitely for younger kids. Tweens and up probably wouldn't be interested. The cons: Supervision is minimal and some kids get very rowdy. Rules seem to be enforced in a haphazard way. I've seen kids standing on the windowsills and banging on the glass, stacking toys to dive onto the ground, and piling four at a time onto the slides. You should keep an eye on the toddler crowd to make sure that older kids aren't shoving them. Lots of parents grab a drink or food to relax while their kids run wild. If that's your vibe, this place is a good fit. But it's also good for parents who want to be a bit more hands on--you can let your child explore while keeping them in close sight for much of the space. Also remember to wear socks!

I took my two kids ( under 6 yrs) on a Sunday mid-day and it was very busy. It's been very cold…read moreoutside and I think many parents needed their kids out and about doing something. It was definitely over-crowded and quite hard to find a table to sit down. We eventually found one right at the back of the store. The kids had the best time but scramble employees were no where to be found! There was no one monitoring kids. My kid got hurt a few times by slightly older kids and it was quite chaotic. The staff were not cleaning at all. You have to remove your shoes before entering the play area but the toilets are located inside the play designated area which means you have to go into the bathroom with socks on which is very gross. They should allow shoes in the bathroom area. Also the soap dispensers were empty and the lady that cleans the bathroom just hung out in the bathroom not really cleaning or filling the soap. The cafe - there are food options for kids and adults. We did try the kids pizza and French fries. The pizza was fine( cheese) but the fries were not good. It tasted like they fried it in very old oil. They do have coffee but I did not try it as the didn't have an option for skim milk. They do not allow outside food or drink but no one seems to really monitor that. Security - ok so this is non-existent. There is a door that divides outside area with inside play area but kids can easily open the door and leave the premises. The lady that stands by the door doesn't monitor kids matches with their guardians. She just opens and closes the door and often she is not there at all. They do not give wristbands at all or any form of security feature. So watch your kids closely while you are there as once they go into that massive play area it's difficult to locate them. The kids seemed to enjoy it as they don't worry about germs , dirt or food. I mean it's fine for an hour or so but honestly it was the last resort when deciding on a place to take the kids too. They also charge the adults an entry fee!!! ‍ I mean it's not like we are playing in the kids areas . I think we paid $55 for entry (2 kids and 2 adults). Would I go back? Not by choice but if the kids asked then I would consider it for an hour or two. ( definitely not on a weekend though).

This sports center has so much potential but... currently it is in a corner of a building center…read moreand is a busy busy place! The parking is plenty but always filled - they did expand a bit into the gravel for more slots. A lot of people come to play competitive volleyball and indoor soccer leagues. They have pretty consistent competition + level of play. But the facility itself could definitely use some work. For starters, the indoors aren't ventilated that well; it can get super hot and muggy in the summer and pretty cold in the winter. The ceilings are only high in the middle courts for volleyball and is a bit short of a court so not much room to maneuver well. There is also a ledge along the side to put your stuff - but it will definitely be hit by balls here and there. I believe years ago you had to make an ID card which now run for about $5 a piece to play - but I haven't had any referees asking for those yet. The referees also just stand on the ground and rarely call for doubles/net :( hopefully some changes will be made for a fair judging system! They do have an electronic scoreboard to check up with - which is nice. Overall, I would recommend 5/10 for facility choice but 8/10 for league level play!

When we first registered a volleyball team at the Sportsplex, I should have taken our registration…read moreelsewhere. Upon entering the facility, I was told to give the check to someone in a side office (presumably the manager) who greeted me with a "I don't want to see you!" when I said I was interested in entering a new team. However, we still registered for several seasons as the Sportsplex was conveniently located for our players who at the time were coming in from Nova, Maryland, and DC. The longer our team played at the Sportsplex, the worse our officiating got. In the beginning, we had some decent officials who knew the game and made fair calls. Toward the end of our time, we were getting officials who had no clue about lifts, number of hits, proper hand signals, etc. Officials also let players pretty much run into the court to serve instead of calling feet going over the line. We also had a few officials who were just plain rude, and certain ones who would arrive very late which would cut into our playing time that we had paid for, but made sure our game ended on time. If you enter a team, please also be aware that there are no rosters, so some people sub all night and play across all divisions. We were in a mid-level division, but would often face teams who had upper level players, and strangely enough this tended to happen when the games mattered for a playoff spot. The Sportsplex was also very dirty when we played there. If you dive for a ball, expect to get up covered in grit. There is no air conditioning in the summer, and during the winter certain spots on the court are like being under a heat lamp. The overhead nets over the volleyball court are also annoying. We ended up moving our team to a league in the western part of the county and are much happier with the league, officials, and facilities there.