Best day in Victoria! Lots of fun. Easy to find the shop…read moreand the guys are so friendly and helpful!

I knew the bike i wanted to rent Honda CBR650f. Walked in 9:15am. Super friendly staff got the…read morebike out, and got forms filled out in like 10minutes. Out the door by 9:30 am. CBR650F was in great condition. No mechanical issues and i rode it up to Whistler,BC. I returned the bike before 5:45pm which is their latest time to return. Go the bike checked off with no problems. no hassle. I would definitely come back in the future to this business when i visit Vancouver again. :)

These guys saved my vintage scooter. They were friendly, priced reasonably and it's engine issues…read morerepaired and she runs like new and purrs like a kitten. Thanks to Dan, Nick and the rest of the guys. Great service.

These guys treated me really well, until my Harley developed a parasitic power drain, that resulted…read morein my battery being dead overnight if I didn't disconnect it. They told me I had to do part of the diagnosis at home, and showed me how.....which I happily handled. Then suddenly, out of nowhere, when my turn arrived to bring my bike in, they told me that they couldn't do this repair until the fall. And some of my wiring has begun to blister, indicating that there is a risk of a fire if I keep riding it as is..... I have used this shop several times, and I was pretty happy with the service and work done to this point. But why the hell would you show me how to take care of diagnosing it, only to tell me that you aren't going to do the work as promised. No one even apologized for misleading me, or even seemed to give a shit about me, as someone that has spent several thousand dollars on service there. I will NEVER endorse this shop again. All I expected was the job to be done that I was promised....now I have to find someone to fix this wiring issue before something bad happens. What a joke. Way to be professional, Tuff City. And good job showing me I don't matter, and that you have no integrity when it comes to honouring your commitments.

I've never used an e-scooter... or any scooter. I also cannot bike. The staff here was so nice…read moreletting me try the scooter and teaching me before paying. I ultimately decided I wouldn't do it because of fear and the staff was encouraging but also very understanding. Thanks so much! Was $30/1hr I believe

We rented scooters from go scoot. the service from Jaden and Zach was great! They were super…read morehelpful and some of the best that we've met on the trip. Prices were reasonable and we had a super fun adventure around Stanley Park.

**I recommend avoiding this bike shop unless you're prepared to pay for their equipment upgrades.**…read more As a father of two, I rented a Rad eBike to follow my kids around for an afternoon. Before leaving the shop, an employee specifically told me not to sit on the bike while the kickstand was down. I am a licensed US-FAA pilot and maintain all my vehicles and gear to high standards. When given instructions, I follow them carefully. Within the first 30 minutes of riding, I put the bike on its kickstand, and the kickstand immediately broke off. The bike wasn't dropped, crashed, or mishandled. (I did subsequently ride the bike down the popular Valley Trail to Lost Lake, which involves some gravel, but the kickstand broke long before that.) When I returned the bike, I handed the broken kickstand to the staff and explained what happened. After inspecting the bike and confirming there was no other damage, they said nothing about additional charges, and I left. The next day, I received an email with ~$150 in charges on my credit card: $90 for a new kickstand and $50 for labor to install it. This was done without any prior communication. When I spoke with the manager, she claimed she had contacted the bike manufacturer (Rad Bikes), who supposedly told her that the only way the kickstand could break was if the rider sat on the bike with the kickstand deployed. This was incredibly frustrating because it implied that I was lying about how I used the bike. The manager kept repeating that I had signed the waiver and declined their $20 insurance policy. Despite my attempts to explain that the kickstand might have already been weakened by years of use or previous riders, she dismissed my concerns. The kicker was when they sent me a picture of the broken kickstand, which clearly showed significant wear and tear--exactly what you'd expect from years of use and not a single ride. Now, I get to purchase and install a brand new kickstand for their aging bike. Talk about the straw that broke the kickstands back. In short, if you don't want to end up paying to upgrade their used bikes, I strongly suggest renting elsewhere.

My husband and I had two bikes reserved on 7/30 and were looking forward to an incredible day when…read moreI received the devastating call that my father had died unexpectedly. We called the shop immediately and received not one ounce of compassion or sympathy just a reference to the 24 hour cancellation policy. Poor service and a lack of humanity that only added to a horrible day. It doesn't take much to be kind. This place sucks!

Verry friendly and helpful owner. The condition and the price of the bikes is something that they…read moreneed to improve on.

Located in the parking garage. Decent bikes. All sizes and…read morecolor. Average prices. 2hours for $16. 1/2 day $30

Great value and decent selection of bikes located at a cargo container. It's right on the…read morewaterfront trail which can lead you straight into Stanley Park. I also got to ring a ding the bike bell. They stop renting 30 min(?) before closing. A stone's throw away from a Cycle BC location.

The only reason you should pick this place over other bike rentals is the pedal assist they offer…read moreon all their bikes. I've never used one before and it was pretty cool going uphill. The bad part is all their bikes are poorly maintained. Handle bars not aligned, low pressure on the tires, and bent tubing. Their helmets are disgusting. Yellow inside from sweat and probably not disinfected after each use. We had to ask for a bike lock before leaving the shop for our ride and it was some poorly made Chinese brand lock. Of course when we used it it took 15mins of fiddling with the lock to unlock it. Lastly there was a blob of red paint that was smeared on the right pedal of the bike and I didn't notice until I got back to the shop and my shoes were ruined. Complained to the attendant there and he didn't do anything about it.

I've been to this place a total of 3 times within the last 8 months. I was there yesterday and the…read moreday before and I love the customer service each time. I'm only reviewing the electric bikes. For around $8/ hr you can ride to your hearts content. Many places i.e. lake chelan washington charge $20/hr and for 18 yr and up whereas this place allows you to be fitted to the bike based on height . The bikes are a perfect size for me, small, easy to handle, and light weight so I can easily pick it up to move onto pavement or pass any obstructing barriers. The service is always quick and friendly. The location is great, next to Starbucks on Denman st so you can go use the restroom before taking off to Stanley park and grab some drinks on your way. I just found this out after paying $9 for half day parking down the street that this place has free customer parking behind their store. Bonus!!! I had a great time with my 9 year old niece, they lowered the seat for her. Families with kids should really try the electric bikes. Thanks to EzeeRiders I was able to see the entire Stanley park. If I had to walk it or actually bike it, I would only be able to see 1/4 of the park. I highly recommend this place! Another BONUS: 1 hr free when you return with a friend

I hired Orcas Island Taxi to shuttle my partner and I to a friend's wedding venue in town. Cindy,…read moreour driver, spent the entire trip from the ferry terminal to the wedding venue sharing unsolicited and cruel, homophobic opinions ranging from "lesbians kidnap babies from straight couples because they can't have any of their own" to violent comments about trans people that I don't feel comfortable sharing on a public forum. Not only did my wife and I (we are a same-sex couple) feel verbally attacked and belittled, we also felt physically unsafe in an unfamiliar place at night in the car of a woman who, upon finding out we were queer, decided to launch into a hateful diatribe. My heart was beating out of my chest until the moment we climbed out of the van. If you are looking for transportation on Orcas Island I urge you to avoid this company at all costs.

Took us to and from the ferry port and was very personable and helpful. Was also very fair with the…read morecost of our fares. Would absolutely recommend

I've been taking my bike here for repairs large and small for a few years. They do great work and…read moreI've always been impressed with the quality. But they really went out of the way when my parter's e-bike had a problem and the Vancouver dealer was unhelpful. Highly recommended.

Mechanic did listen to me when I tried to explain a serious issue with my bike, just said my bike…read morewould be perfect when I got it back. When I picked up my bike I paid and asked about the issue and they assured me it was fixed. It wasn't. I called right after my ride, no call-back. Gave them 2 days and still no call. So I called and tried to talk with owner JF who refused to take any responsibility and told me he owned the place and I could f*ck off. Disappointed because the former owners were very friendly and professional, but times change I guess.